X
Press and hold Roadside Assistance
button :for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears in the
multifunction display and the COMAND
display. The audio output is muted.
If a connection can be established, the CallConnected message appears in the
multifunction display and in the COMAND
display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The multifunction display and COMAND
display show that an mbrace call is active.
You can change to the navigation menu by
pressing the Sbutton during the call,
for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
X Describe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i
The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button :is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call could not be connected! message.
Press Wto confirm the message.
X To end acall: press the ~button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the COMAND telephone
keypad.
MB Info call button X
Open the stowage compartment under the
armrest (Y page 401). X
Press and hold MB Info call button :for
more tha ntwo seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button :flashes while 410
FeaturesStowage and features
the connectio
nis being established.T he
Connecting Call message appears in the
multifunction display. The COMAND
display shows the Information Call Activated message. The audio output is
muted.
If a connection can be established, the CallConnected message appears in the
multifunction display.
The COMAND display shows the
Information Call Activated message.
If a cellularp hone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. You can change to the
navigation menu by pressing the S
button during the call, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 18
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button :is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available. The
Call Failed message appears in the
multifunction display.
The COMAND display shows the Call could not be connected! message.
Press Wto confirm the message.
X To end acall: press the ~button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the COMAND telephone
keypad.
Call priority When service calls are active, e.g
.Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the ~
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on the COMAND telephone
keypad.
Downloading destinations in COMAND i
The components and operating principles
of COMAND can be found on
(Y page 112).
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interes t(POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
18 USA only. Features
411Stowage and features Z
X
Slowly slide oil dipstick :into the guide
tube to the stop, and take it ou tagain.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
= or below, add 1.1 US qt (1.0 liter) of
engine oil.
Checking the oil level using the on-
board computer Measurement
X
Make sure that the SmartKey is in position
2in the ignition lock.
X Press the ;or= button to select the
Service menu.
X Press the :or9 button to select
Engine Oil Level .
X Press the abutton.
The multifunction display shows the
following message: Measuring EngineOil Level Accurate Only When
Vehicle Is Level
i
If you wish to cancel the measurement,
press the %button on the multifunction
steering wheel. 422
Engine compartmentMaintenance and care
If the brake fluid level is betwee
nMIN
marking ;and MAX marking :on the brake
fluid reservoir, it is correct. Maintenance
Service interval display
Displaying service messages X
Switch on the ignition.
X Press =or; on the steering wheel
to select the Service menu.
X Press 9or: to select the ASSYST PLUS submenu and press
ato confirm.
The service due date appears in the
multifunction display.
Hiding aservice message X
Press the %ora button on the
steering wheel.
Service messages Information on the type of service and service
intervals (see separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Ben
zCenter or at
http://www.mbusa.com (USA only).
The service interval message informs you of
the nexts ervice due date.
The multifunction display shows a service
message for several seconds, e.g.:
Next service A Due in .. Days Service A Due
Service A Exceeded By .. Days
The letter indicates how much time the
workshop will require to carry out the service
work. The letters displayed range from
A for
a short service duration to H for a long service
duration.
The service interval display does not take into
accoun tany periods of time during which the
battery is disconnected.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunctio ndisplay before
disconnecting the battery.
or
X Subtract the battery disconnection periods
fro mt he service date shown on the display
after reconnecting the battery.
i The service interval display does not
provide any information regarding the
engine's oil level. Observe the notes on the
engine oil level (Y page 421).
Information about Service Resetting the service interval display
Aq
ualified specialist workshop, e.g. an
authorized Mercedes-Ben zCenter, will reset
the service interval display after the
necessary service work has been carried out.
Further information, on maintenance for
example, can be obtained at an authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
! If the service interval display has been
reset unintentionally, have the setting
corrected at a Mercedes-Benz Center.
Have service work carried out as described
in the Maintenance Booklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle. 426
MaintenanceMaintenance and care
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Ben zCenter. Care
Notes on care
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container .Always open your
vehicle's doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner. !
Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosio nofthe brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked. Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried.
You can wash the vehicle in an automatic car
wash from the very start.
! It is preferable to use car washes with
adjustable 19
high-pressure precleaning. In
car washes that use high water pressures,
there is a risk that asmall amount of water
may leaki nto the vehicle.
! Never clean your vehicle in a Touchless
Automatic Ca rWash as these use special
cleaning agents .These cleaning agents can
damage the paintwork or plastic parts.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
19 Corresponds to the specification for the Cabrioletp rogram. Care
427Maintenance and care Z
automatic transmission selects park
position
Pautomatically and locks the
wheels .You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the key to position 2(Ypage 273) in
the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the
SmartKey in the ignition lock.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays. Observe the legal requirements in all
countries concerned.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
Do not use power washers with circular-jet
nozzles (dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
! Always maintain a distance of at least
11.8i n (30cm) between the vehicle and the
powe rwasher nozzle. Information about
the correct distance is available from the
equipmen tmanufacturer.
Move the power washe rnozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints, etc.
R electrical components
R battery
R connectors
R lights
R seals 428
CareMaintenance and care
R
trim
R ventilatio nslots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels !
Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosio nofthe brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Cleaning the paintwork Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop.
X Remove dirt immediately, where possible,
while avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items to painted surfaces. You could otherwise
damage the paintwork.
If water no longer forms "beads" on the paint
surface, use the paint care products
recommended and approved by Mercedes-
Benz.T his is the case approximately every
three to five months, depending on the
climate conditions and the care product used.
If the dirt has penetrated the paint surface or
if the paintwork has become dull, then the
paintwork should be cleaned. For cleaning,
please use the paint cleaner recommend and
approved by Mercedes Benz.
Do not use these care products in the sun or
on the hood while the hood is hot.
X Use a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally.
Matte finish care If your vehicle has a clear matte finish,
observe the following instructions in order to
avoid damage to the paintwork due to
incorrect care.
These notes also apply to light alloy wheels
with a clear matte finish.
!
Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect:
R Vigorous rubbing with unsuitable
materials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or
polishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, spotted areas). Care
429Maintenance and care Z
Cleaning the mirror turn signals
!
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror tur nsignals.
X Clean the plastic lenses of the mirror turn
signals using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Ben zcar
shampoo. Cleaning cloths may be used as
well.
Cleaning the sensors X
Clean sensors :of the driving systems
with water, car shampoo and a sof tcloth.
! If you clean the sensors with a power
washer, make sure that you keep a
distance of at least 11. 8in(30 cm) between
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment
manufacturer. Cleaning the rear view camera X
Use clea rwate rand a sof tcloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the rear view camera with a power
washer.
Cleaning the exhaust pipes Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
!
Do not clean the exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
X Clean the exhaust tail pipes with a chrome
care produc ttested and approved by
Mercedes-Benz. Interior care
Cleaning the display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially-available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth. Care
431Maintenance and care Z