2014 MERCEDES-BENZ CL-Class catalytic converter

If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (in Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plant o operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving. G
WARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs. 28
Introduction

X
Insert Start/Stop button :into ignition
lock ;.
i When you insert Start/Stop button :
into ignition lock ;, the system requires a
detection time of approximately
two seconds before you can use Start/
Stop button :. Start/Stop button
=
USA only
? Canada only
X Position 0: if Start/Stop button :has not
yet been pressed, this corresponds to the
SmartKey being removed from the ignition.
X Position 1: press Start/Stop button :.
You can now activate the windshield
wipers, for example.
i If you then open the driver's door when in
this position, the powers upply is
deactivated.
X Position 2(ignition): press Start/Stop
button :twice.
i If you press Start/Stop button :once
when in this position and the driver's door
is open, the power supply is deactivated
again.
As soo nas the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
the engine is started or if it lights up while the
vehicle is in motion, see (Y page 390). Starting the engine
Important safety notes G
WARNING
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately.Ify ou must drive under these
conditions, drive only with at least one
window fully open at all times.
! Do not depress the accelerator pedal
when starting the engine.
General notes i
The catalytic converter is preheated for
up to 30 seconds after a cold start. The
sound of the engine may change during this
time.
Automatic transmission X
Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey i
To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X Turn the SmartKey to position 3in the
ignition lock (Y page 273) and release it as
soon as the engine is running. 274
DrivingDriving and parking

Using KEYLESS-GO to start the engine
G
WARNING
As long as the SmartKey is in your vehicle, the
vehicle can be started. Therefore, neve rleave
children unattended in the vehicle, as they
could otherwise accidentally start the engine.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Do
not leave children unattended in the vehicle,
or with access to an unlocked vehicle. A
child's unsupervised access to a vehicle could
result in an acciden tand/o rserious personal
injury.
i The Start/Stop button can be used to
start the vehicle manually without inserting
the SmartKey into the ignition lock. The
Start/Stop button must be inserted into
the ignition lock and the SmartKey must be
in the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function.
X Depress the brake pedal and keep it
depressed.
X Press Start/Stop button (Y page 273)
once.
The engine starts. Pulling away
Automatic transmission G
WARNING
It is dangerous to shift the automatic
transmission out of parking position Por
neutral position Nif the engine speed is
higher than idle speed. If your foot is not firmly
on the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
i It is only possible to shift the transmission
from position Pto the desired position if you depress the brake pedal. Only then is
the parking lock released. If you do not
depress the brake pedal, you can move the
DIRECT SELECT lever but the parking lock
remains engaged.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the brake pedal.
X Carefully depress the accelerator pedal.
The electric parking brake (Y page 290) is
automatically released.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument
cluster goes out.
i The vehicle locks centrally once you have
pulled away .The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature (Y page 239).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill starta ssist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll.
G
WARNING
Never leave the vehicle when it is held by hill
start assist. After approximately one second,
hill start assist will no longer brake your
vehicle and it could roll away. Driving
275Driving and parking Z

Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in the ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 274). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-star tthe vehicle (Y page 445).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant
temperature gauge
shows a value above
248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 424). Observe the warning
notes as you do so and add coolant if necessary. 278
DrivingDriving and parking

Display messages Possible causes/consequences and
M Solutions
4
Engine Oil Level
Low Stop Vehicle
Turn Engine Off Vehicles without an oil dipstick
:the engine oil level is too low.
There is a risk of engine damage.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Apply the parking brake.
X Add engine oil (Y page 423) and check the oil level
(Y page 421). 4
Engine Oil Level
Too High Vehicles without an oil dipstick: you have added too much engine
oil. There is a risk of damage to the engine or to the catalytic
converter.
X
Have the excess oil siphoned off at a qualified specialist
workshop. Observe the legal requirements. 4
Engine Oil Level
Cannot measure
eng. oil level Vehicles without an oil dipstick: the measuring system is
defective.
X
Visit a qualified specialist workshop. 8
Reserve fuel level The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. C There is only a very small amount of fuel in the fuel tank.
X
Refuel at the nearest gas station without fail. 8
Fuel filler cap
open The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
X Close the fuel filler cap.
If the fuel filler cap is correctly closed:
X Visit a qualified specialist workshop. 374
Display messagesOn-board computer and displays

service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R
using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. Example: engine oil cap
X
Turn cap :counter-clockwise and remove
it.
X Add engine oil.
Vehicles with oil level measurement
function in the on-board computer: observe
the information in the on-board computer
when doing so. Vehicles with an oil
dipstick: if the oil level is at or below the
MIN mark on the dipstick, add 1.1 US qt
(1.0 liters) of engine oil. X
Replace cap :on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level againw ith the oil
dipstick (Y page 421) or the on-board
computer (Y page 422).
Further information on engine oil
(Y page 486). Checking and adding other service
products
Checking coolant level G
WARNING
In order to avoid any potentially serious burns:
R use extreme caution when opening the
hood if there are any signs of steam or
coolan tleaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
R do not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡(70 †). Allow the engine to
cool dow nbefore removing the cap. The
coolant reservoir contains hot fluid and is
under pressure.
R using a rag, slowly turn the cap
approximately 1
/ 2 turn to relieve excess
pressure. If opened immediately, scalding
hot fluid and steam will be blown out under
pressure.
R do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts. 424
Engine compartmentMaintenance and care

Jump-starting
G
WARNING
Failure to follow these directions will cause damage to the electronic components, and can lead
to a battery explosion and severe injury or death.
Never lean over batteries while connecting or jump starting. You might get injured.
Battery fluid contains sulfuric acid. Do not allow this fluid to come in contact with eyes, skin or
clothing. In case it does, immediately flush affected area with water, and seek medical help if
necessary.
Ab attery will also produce hydrogen gas, which is flammable and explosive. Keep flames or
sparks away from battery, avoid improper connectio nofjumpe rcables, smoking, etc.
Attempting to jump start a frozen battery can result in it exploding, causing personal injury.
Read all instructions before proceeding. G
WARNING
Non-combusted fuel can collect in the exhaust system and ignite. There is a risk of fire. Avoid
repeated and lengthy starting attempts.
! Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converte rcould be
damaged by the non-combusted fuel.
Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or ajump-starting device.
R You may only jump-start the vehicle when the engine and catalyti cconverter are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R jump-starting may only be performed from batteries with a nominal voltage of 12 V.
R Only use jumper cables which have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start.T his charges the empty battery a little.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jumper cables are not damaged.
R bare parts of the terminal clamp do not come into contact with other metal parts while the
jumper cables are connected to the battery.
R the jumper cables cannot come into contact with parts such as the V-belt pulley or the fan.
These parts move when the engine is started and while it is running.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position P.
X Switch off all electrical consumers (e.g. radio, blower, etc.).
X Open the hood (Y page 420). Jump-starting
445Breakdown assistance Z