2014 MERCEDES-BENZ C-Class SEDAN tow away

Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 232
see Lights
Automatic engine start (ECO start/
stop function) .................................... 151
Automatic engine switch-off (ECO
start/stop function) ..........................151
Automatic headlamp mode ..............115
Automatic transmission Automatic drive program ...............157
Changing gea r............................... 156
Display message ............................ 244
Driving tips .................................... 156
Emergency running mode ..............161
Kickdow n....................................... 156
Manual drive program ....................159
Overview ........................................ 154
Problem (malfunction) ...................161
Progra mselecto rbutton ................ 156
Pulling away ................................... 150
Releasing the parking lock
manually ........................................ 161
Selector leve r................................ 154
Shift range s................................... 158
Starting the engine ........................149
Steering wheel paddle shifters ......157
Transmission position displa y........ 155
Transmissio npositions .................. 155
Automatic transmission
emergency mode ............................... 161 B
Backup lamp Changing bulbs .............................. 124
Display message ............................ 232
Bag hook ............................................ 266
BAS (Brake Assist System) .................66
BAS PLUS (Brake Assist System
PLUS) .................................................... 66
Battery (SmartKey) Checking .......................................... 79
Important safety notes ....................78
Replacing ......................................... 79Battery (vehicle)
Charging ........................................ 304
Display message ............................ 235
Important safety notes ..................302
Jump starting ................................. 306
Blin dSpot Assist
Activating/deactivating .................214
Display message ............................ 238
Notes/function .............................. 193
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 225
Notes ............................................. 355
Brake lamps
Changing bulbs .............................. 124
Display message ............................ 231
Brakes
ABS .................................................. 65
BAS .................................................. 66
BAS PLUS ........................................ 66
Brake fluid (notes) .........................355
Display message ............................ 223
Driving tips .................................... 168
High-performance brake system ....170
Important safety notes ..................168
Maintenance .................................. 169
Parking brake ................................ 165
Warning lamp ................................. 250
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Replacing bulbs C
California Important notice for retail
customers and lessees ....................23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 297
Car wash ........................................ 292 Index
5

Average weight of the vehicle
occupants (definition)
....................335
Bar (definition) ............................... 335
Changing awheel .......................... 338
Characteristics .............................. 335
Checking ........................................ 315
Definition of terms .........................335
Direction of rotatio n...................... 338
Display message ............................ 242
Distributio nofthe vehicle
occupants (definition) ....................337
DOT, Tire Identification Number
(TIN) .............................................. .334
DOT (Department of
Transportation) (definition) ............335
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 336
GVW (Gross Vehicle Weight)
(definition) ..................................... 336
GVWR (Gross Vehicle Weight
Rating) (definition) .........................336
Important safety notes ..................314
Increased vehicle weight due to
optional equipment (definition) ......335
Kilopascal (kPa) (definition) ...........336
Labeling (overview )........................ 331
Load bearing index (definition) ......337
Load index ..................................... 334
Load index (definition) ...................336
M+S tires ....................................... 316
Maximum loaded vehicle weight
(definition) ..................................... 336
Maximum load on a tire (definition) 336
Maximum permissible tire
pressure (definition) ....................... 336
Maximum tire loa d......................... 329
Maximum tire load (definition) .......336
MOExtended tires ..........................301
Optional equipment weight
(definition) ..................................... 337
PSI (pounds per square inch)
(definition) ..................................... 336
Replacing ....................................... 338
Service life ..................................... 316
Sidewall (definition) .......................337
Speed rating (definition) ................336
Storing ........................................... 338Structure and characteristics
(definition)
..................................... 335
Summer tires ................................. 316
Temperature .................................. 331
TIN (Tire Identification Number)
(definition) ..................................... 337
Tire bea d(definition) ...................... 337
Tire pressure (definition) ................337
Tire pressures (recommended )...... 335
Tire size (data) ............................... 342
Tire size designation, load-bearing
capacity, speed rating .................... 332
Tire tread ....................................... 315
Tire tread (definition) .....................337
Total load limit (definition) .............337
Traction ......................................... 330
Traction (definition) .......................337
Trea dwear ..................................... 330
Uniform Tire Quality Grading
Standard s...................................... 330
Uniform Tire Quality Grading
Standard s(definition) .................... 335
Unladen weight (definition) ............336
Wea rindicato r(definition) .............337
Whee lrim (definition ).................... 335
see Flat tire
Top Tether ............................................ 63
Towing Important safety guidelines ...........308
Installing the towing eye ................309
Removing the towing eye. ..............309
With the rear axle raised ................309
Towing away
With both axles on the ground .......309
Tow-starting
Emergency engine starting ............310
Important safety notes ..................308
Transfer case ..................................... 161
Transmission see Automatic transmission
Transporting the vehicle ..................310
Trim pieces (cleaning instructions) .296
Trip computer (on-board computer) 207
Trip odometer Calling up ....................................... 207
Resetting (on-board computer) ......208 18
Index

Trunk
Emergency release ....................86, 87
Important safety notes ....................84
Locking separatel y........................... 86
Opening (automatically from
inside) .............................................. 86
Opening (automatically from
outside) ............................................ 85
Trunk lid
Display message ............................ 245
Opening/closing .............................. 84
Opening dimensions ......................358
Trunk load (maximum) ......................358
Turn signals Display message ............................ 230
Switching on/off ........................... 116
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................83
From inside the vehicle (central
unlocking button) ............................. 82 V
Vanity mirror (in the sun visor) ........268
Vehicle Correct use ...................................... 26
Data acquisition ............................... 27
Display message ............................ 244
Emergency locking ........................... 83
Emergency unlocking .......................83
Equipment ....................................... 22
Individua lsettings .......................... 215
Limited Warranty ............................. 26
Loading .......................................... 326
Locking (in an emergency) ...............83
Locking (SmartKey) .......................... 76
Lowering ........................................ 342
Maintenance .................................... 23
Parking for a long period ................ 166
Pulling away ................................... 150
Raising ........................................... 339
Reporting problems .........................26
Securing from rolling away ............339 Towing away
.................................. 308
Transporting .................................. 310
Unlocking (in an emergency) ...........83
Unlocking (SmartKey) ......................76
Vehicle data ................................... 358
Vehicle data ....................................... 358
Vehicle dimensions ...........................358
Vehicle emergency locking ................83
Vehicle identification number see VIN
Vehicle identification plate ..............350
Vehicle tool kit .................................. 300
Video (DVD) ........................................ 211
VIN ...................................................... 350 W
Warning and indicator lamps ABS ................................................ 250
Brakes ........................................... 250
Check Engine ................................. 256
Coolant .......................................... 257
Distance warning ........................... 259
DISTRONI CPLUS ........................... 259
ESP ®
.............................................. 252
ESP ®
OFF ....................................... 253
Fuel tank ........................................ 256
Overview .......................................... 32
PASSENGER AIRBAG OFF ................47
Reserve fuel ................................... 256
Seat bel t........................................ 248
SPORT handling mode ...................253
SRS ................................................ 255
Tire pressure monitor ....................260
Warranty ............................................ 350
Washer fluid Display message ............................ 246
Wheel bol ttightening torque ...........342
Wheel chock ...................................... 339
Wheels Changing awheel .......................... 338
Checking ........................................ 315
Cleaning ......................................... 293
Cleaning (warning) .........................338
Emergency spare wheel .................346
Important safety notes ..................314
Interchanging/changing ................338
Mounting anew wheel ................... 341 Index
19

Important safety notes
i
Observe the "Importan tsafety notes"
sectio n(Ypage 65). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further
driving safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! When testing the electric parking brake
on a braking dynamometer, switch off the
ignition. Application of the brakes by
ESP ®
may otherwise destroy the brake
system.
Vehicles without 4MATIC: observe the notes
on ESP ®
(Y page 309) when towing the
vehicle with a raised rear axle.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. Before you
operate the vehicle on such a
dynamometer, please consult a qualified
workshop. You could otherwise damage
the drive train or the brake system.
ESP ®
is deactivated if the 0015warning lamp
in the instrument cluster lights up
continuously when the engin eis running.
If the 000D warning lamp and the 0015
warning lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 252) and displaym essages which
may be shown in the instrument cluster
(Y page 223).
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly. Characteristics of ESP General information
If the
000D ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the 000DESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any
circumstances.
X Only depress the accelerator pedal as far
as necessary when pulling away.
X Adapt your driving style to suit the
prevailing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving. The engine starts
automatically when the driver wants to pull
away again. ESP ®
remains in its previously
selected status. Example:if ESP®
was
deactivated before the engin ewas switched
off, ESP ®
remains deactivated when the
engine is switched on again.
Deactivating/activating ESP ®
(except
AMG vehicles) Important safety notes
i
Observe the "Important safety notes"
sectio n(Ypage 65).
You can select between the following
statuses of ESP:
R ESP ®
is activated.
R ESP ®
is deactivated. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following. 68
Driving safet
ysystemsSafety

Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another. G
WARNING
Unsuitable footwear can hinder correct usage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident .Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads. You could otherwise damage the
drive train.
! AMG vehicles: at low engine oil
temperatures below 68 ‡(+20 †), the
maximu mengine speed is restricted in
order to protect the engine .To protec tthe
engine and maintain smooth engine
operation, avoid driving at full throttle when
the engine is cold. Key positions
SmartKey 000D
To remove the SmartKey
Vehicles with automatic transmission:
shift the transmission to position P
0005 Power supply for some consumers, such
as the windshield wipers
0006 Ignition (power supply for all consumers)
and drive position
0007 To start the engine
The steering is locked when you remove the
SmartKey from the ignition lock.
i The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started. Driving
147Driving and parking Z

R
increased sensitivity. This improves driving
stability on slippery road surfaces, for
example
R the automatic transmission shifting up
sooner. This results in the vehicle being
drive natl ower engine speeds and the
wheels being less likely to spin
Drive program S(drive programs Sand S+on
MAG vehicles) is characterized by the
following:
R sporty engine and automatic transmission
settings
R the vehicle pulling away in first gear
R the automatic transmission shifting up
later
R the fuel consumption possibly being higher
as a result of the later automatic
transmission shift points Shift ranges
Introduction When the automatic transmission is in
position
D, it is possible to restrict or
derestric tthe shift range (Y page 158).
The shift range selected is shown in the
multifunction display. The automatic
transmission shifts only as far as the selected
gear.
Shift range: 0007
You can use the engine's braking
effect
0009
You can use the braking effect of
the engine on downhill gradients
and for driving:
R
on steep mountain roads
R in mountainous terrain
R in arduous conditions 000D
To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches Restricting the shift range
X
Press the selector lever to the left towards
D–.
or
X Pull the left-hand steering wheel paddle
shifter.
The automatic transmission shifts down
one gear and restricts the shift range to the
relevant gear.
i If the engine exceeds the maximum
engine speed when shifting down, the
automatic transmission protects against
engine damage by not shifting down.
i If the maximum engine speed for the shift
range is reached and you continue to
accelerate, the automatic transmission
shifts up, even if the shift range is
restricted. This prevents the engine from
overrevving.
Extending the shift range X
Briefly press the selector lever to the right
towards D+.
or
X Pull the right-hand steering wheel paddle
shifter.
The shift range is derestricted.
Clearing the shift range restriction X
Press and hold the selector lever towards
D+ until Dis shown once more in the
multifunction display.
or
X Pull and hold the right-hand steering wheel
paddle shifter until Dis shown again in the
multifunction display.
The automatic transmission shifts from the
current shift range directly to D.158
Automatic transmissionDriving and parking

X
If corresponding gearshift
recommendation 0002appears in the
multifunction display on the instrument
cluster, pull on the right-hand steering
wheel paddle shifter (Y page 157).
The automatic transmission shifts to
recommended gear 0003.
Downshifting X
Briefly press the selector lever to the left
towards D–.
or
X Pull the left-hand steering wheel paddle
shifter (Y page 157).
The automatic transmission shifts down to
the next gear.
i If you brake the vehicle or stop without
shifting down, the automatic transmission
will shift down to a gear that will allow the
vehicle to accelerate or pull away again.
i Vehicles with the dynamic handling
package: to avoid overrevving the engine
when downshifting, the automatic
transmission does not shift to a lowerg ear
if this would result in the maximum engine
speed being exceeded.
i For maximum acceleration, push the
selector lever to the left or pull the left-hand
steering wheel paddle shifter until the
transmission selects the optimum gear for
the curren tspeed.
Kickdown i
AMG vehicles: it is not possible to use
kickdown in manual drive program M.
You can also use kickdown for maximum
acceleration in manual drive program M.
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed. i
During kickdown, you cannot change gear
using the steering wheel paddle shifters or
the selector lever.
Switching off the manual drive program X
Vehicles with the dynamic handling
package: press the program selector
button (Y page 156). Mis no longer shown
in the multifunction display.
X AMG vehicles: turn the drive program
selector (Y page 157) until C,Sor S+
appears in the multifunction display. 160
Automatic transmissionDriving and parking

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P.This is
the case, for example, if you wish to tow the
vehicle away. !
Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter.
X Apply the parking brake.
X Pry off selector lever gaiter 0002with a flat,
blunt object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull
selector lever gaiter
0002up and out.
X Press release button 0003down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0or 1), as ESP ®
will Automatic transmission
161Driving and parking Z