2014 MERCEDES-BENZ C-Class SEDAN license

In situations like this, the body, the
undercarriage, chassis parts, wheels or
tires could be damaged withou tthe
damage being visible. Components
damaged in this way can unexpectedly fail
or, in the case of an accident, no longer
withstand the strain they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system for an
extended period, they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey
you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic
conditions. In such cases, visit a qualified
specialist workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, including interference that may cause
undesired operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and
equipmen tonthe diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Ben zCenter is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and Introduction
25 Z

Mercedes-Ben
zLimited Warranty or by the
New or Used-Vehicle Warranty. Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuan tto California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data.
If your vehicle is equipped with mbrace
(Canada: TELE AID), data is transmitted in the
event of an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access these data and submit
them:
R for safety research or vehicle diagnosis
purposes
R with the consen tofthe vehicle owner
R on the instruction of prosecuting
authorities
R for use in arbitration of disputes that
involve Daimler AG, its subsidiaries or its
sales and service organizations
R as otherwise required or permitted by law
Please check your mbrace (Canada:T ELE
AID) purchase agreement to find out more
abou tdata that can be recorded and
transmitted by this system.
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assis tin
understanding how a vehicle’s systems
performed in certain crash or near crash-like
situations, such as during air bag deployment
or when hitting a road obstacle .The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record
such data as:
R
how various systems in your vehicle are
operating
R whether or not the driver and passenger
seat belts are fastened
R how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R how fast the vehicle is traveling
This data can help provide abetter
understanding of the circumstances in which
crashes and injuries occur. NOTE: EDR data
is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of
personal identification data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, who have the special
equipment, can read the information if they
have access to the vehicle or the EDR. Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the
following website:
http://www.mercedes-benz.com/
opensource Introduction
27 Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).Exterior lighting
General notes
For reasons of safety, Mercedes-Benz
recommends that you drive with the lights
switched on even during the daytime. In some
countries, operation of the headlamps varies
due to legal requirements and self-imposed
obligations. Notes on driving abroad
Conversion to symmetrical low beam Switch the headlamps to symmetrical low
beam in countries in which traffic drives on
the opposite side of the road from the country
where the vehicle is registered. This prevents
glare to oncoming traffic. When using
symmetrical lights, the edge of the road is not
lit as widely and as far ahead as normal.
Have the headlamps converted at a qualified
specialist workshop as close to the border as
possible before driving in these countries.
Conversion to asymmetrical low beam
after returning Have the headlamps converted back to
asymmetrical low-beam headlamps at a
qualified specialist workshop as soon as
possible after crossing the border again. Setting the exterior lighting
Setting options Exterior lighting can be set using:
R
the light switch
R the combination switch (Y page 116)
R the on-board computer (Y page 216)
Light switch Operation
0005000F
Left-hand standing lamps
00060011 Right-hand standing lamps
00070014 Parking lamps, license plate and
instrumen tcluste rlighting
000B0004 Automatic headlamp mode,
controlled by the light sensor
000C000B Low-beam/high-beam headlamps
0020000E Rear fog lamp
0012000C Fog lamp (only vehicles with front fog
lamps)
If you hear a warning tone when you leave the
vehicle, the lights may still be switched on.
X Turn the light switch to 0004.
The exterior lighting (except the parking/
standing lamps) switches off automatically if
you:
R remove the SmartKey fro mthe ignition lock
R open the driver's door with the SmartKey
in position 0. 114
Exterior lightingLights and windshield wipers

Rear view camera
General notes 0002
Rear view camera
Rear view camera 0002is an optical parking and
maneuvering aid. It shows the area behind
your vehicle in the COMAND display.
The rea rview camera is located in the handle
strip of the trunk lid.
Important safety notes The rear view camera is only an aid. It is not
a replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering and
parking. When maneuverin gorparking, make
sure that there are no persons, animals or
objects in the area in which you are
maneuvering.
Under the following circumstances, the rear
view camera will no tfunction, or will function
in a limited manner:
R if the trunk lid is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent light or LED
lighting (the display may flicker)
R if there is a sudde nchange in temperature,
e.g. when driving into a heated garage in
winter R
if the camera lens is dirty or obstructed
R if the rear of your vehicle is damaged. In
this event, have the camera position and
setting checked at a qualified specialist
workshop
The field of vision and other functions of the
rear view camera may be restricted due to
additional accessories on the rear of the
vehicle (e.g. license plate holder, bicycle
rack).
View through the camera The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
The rear view camera may show a distorted
view of obstacles, show them incorrectly or
not at all. The rear view camera does not show
objects in the following positions:
R
very close to the rear bumper
R under the rear bumper
R in the area immediately above the tailgate
handle
! Objects not at ground level may appearto
be further away than they actually are, e.g.:
R the bumper of a parked vehicle
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch
R the rear section of an HGV
R a slanted post
Use the guidelines only for orientation.
Approach objects no further than the
bottom-most guideline.
Activating the rear view camera X
Make sure that the SmartKey is in position
2in the ignition lock.
X Make sure that the rear view camera
function is selected in COMAND (see the
separate operating instructions for
COMAND).
X Engage reverse gear.
The area behind the vehicle is shown in the
COMAND display. Driving systems
191Driving and parking Z

Problems with the 115
Vpower socket Problem Possible causes/consequences and
0001 Solutions
The warning lamp on
the 11
5Vpower socket
is not lit. The on-board voltage is too low because the battery is too weak.
X
Start the engine.
or
X Charge the battery (Y page 304).
If the indicator lamp still does not light up:
X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected a small electronic device that has a constant
nominal power of less than 150 W, but a very high switch-on
current. This device will not work. If you connect such a device,
the 115
Vpower socket will not supply it with power.
X Connect a suitable device. mbrace
General notes You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
log in, press the 0009MB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Shortly after successfully registering with the
service, a user ID and password will be sent
to you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
at http://www.mbusa.com.
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center. Features
273Stowage and features Z

The mbrace system
To adjus
tthe volume during a call, proceed
as follows:
X Press the 0009or000A button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The system offers various services, e.g:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
Am
alfunction in the system has been
detected if one of the following occurs:
R The indicator lamp in the SO Sbutton does
not come on during the system self-test.
R The indicator lamp in the 0007Roadside
Assistance butto ndoes not light up during
self-diagnosis of the system.
R The indicator lamp in the 0009MB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- 0007 Roadside Assistance call button
- 0009 MB Info call button
R After the system self-diagnosis, the
Inoperative or
Service Not Activated message appears in the
multifunction display.
If a malfunction is indicated as outlined
above, the system may not operate as expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
R you see smoke inside or outside of the
vehicle, e.g. if there is a fire after an
accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with a warning triangle.
You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
register, press the 0009MB Info call button.
If any of the steps mentioned are not carried
out, the system may not be activated. 274
FeaturesStowage and features