2014 MERCEDES-BENZ C-CLASS SALOON stop start

X
To turn the alarm off with the key: press
the % or& button on the key.
The alarm is switched off.
or
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(Y page 181).
X Insert the key into the ignition lock.
The alarm is switched off.
X To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The key
must be outside the vehicle.
The alarm is switched off.
or X Press the Start/Stop button on the dash-
board. The key must be inside the vehicle.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than
30 seconds, the Mercedes‑Benz emer-
gency call system automatically sends a
message to the Customer Assistance
Centre. This is done by means of a text
message or a data connection. The emer-
gency call system sends a message or
establishes a data connection provided
that:
R you have subscribed to the
Mercedes‑Benz emergency call system
R the Mercedes‑ Benz emergency call sys-
tem has been activated properly
R the necessary mobile phone network is
available Tow-away protection
Function An audible and visual alarm is triggered if your
vehicle's angle of inclination is altered while
tow-away protection is primed. This can occur if the vehicle is jacked up on one side, for
example.
Priming X
Make sure that:
R the doors are closed
R the boot lid is closed
Only then is the tow-away protection
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
Tow-away protection is primed after
approximately 60 second s.
Switching off X
Unlo ck the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
Tow-away protection is switched off auto-
matically.
Deactivating You can deactivate the tow-away protection
using COMAND Online or Audio 20. You can
find information about deactivating the tow-
away protection in the separate COMAND
Online or Audio 20 operating instructions. Interior motion sensor
Function When the interior motion sensor is primed, a
visual and audible alarm is triggered if move-
ment is detected in the vehicle interior. This
can occur if someone reaches into the vehicle
interior, for example.
Priming X
Make sure that: 86
Protection against theftSafety

R
the side windows are closed
R the sliding sunroof or the panorama slid-
ing sunroof is closed
R there are no objects, e.g. mascots, hang-
ing on the rear-view mirror or on the grab handles on the roof trim
This will prevent false alarms.
X Make sure that:
R the doors are closed
R the sliding sunroof or the panorama slid-
ing sunroof is closed
R the boot lid is closed
Only then is the interior motion sensor
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is primed after
approximately 30 seconds.
Switching off X
Unlock the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
or X Press the Start/Stop button.
The key must be in the vehicle.
The interior motion sensor is automatically
deactivated.
Deactivating You can deactivate the interior motion sensor
using COMAND Online or Audio 20. You can
find information about deactivating the inte-
rior motion sensor in the separate COMAND
Online or Audio 20 operating instructions. Protection against theft
87Safety Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Key
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor . The doors can
then be opened from the inside after the vehi- cle has been locked from the outside. The
anti-theft alarm system is triggered if the door
is opened from the inside. Switch off the
alarm (Y page 85).
All countries: G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
This can affect the key's functionality.
Vehicles with KEYLESS-GO start function: do not keep the key on the parcel shelf or in
the boot. Otherwise, the key may not be
detected, e.g. when starting the engine using
the Start/Stop button. 90
KeyOpening and closing

Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 416).
or
X Jump-start the vehicle (Y page 418).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 94) and replace it if necessary
(Y page 94).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld- erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 86).96
DoorsOpening and closing

erwise, the sensors may not function cor-
rectly.
R HANDS-FREE ACCESS does not function
when the engine is started.
R If a KEYLESS-GO key is within the rear
detection range of KEYLESS-GO, HANDS-
FREE ACCESS could be triggered. The boot
lid could thus be opened or closed unin-
tentionally, for example, if you:
- set down or lift up an object behind the
vehicle
- polish the rear of the vehicle
Do not carry the KEYLESS-GO key about
your person in such situations. This will
prevent the unintentional opening/closing
of the boot.
R Dirt caused by road salt around sensors :
may restrict functionality.
R Using HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
Operation X
To open/close: kick into sensor detection
range :under the bumper with your leg.
You will hear a warning tone while the boot lid is opening or closing.
X If the boot lid does not open after sev-
eral attempts: wait at least ten seconds
then kick under the bumper once again.
If you hold your foot under the bumper for too
long, the boot lid does not open or close.
Repeat the kicking movement more quickly if this occurs. To stop the opening or closing procedure:
R move your foot in sensor detection
range :under the bumper, or
R pull the handle on the outside of the boot lid
or
R press the closing button in the boot lid or
R press the Fbutton on the key
If the boot lid closing procedure has been
stopped:
R move your foot under the bumper again and
the boot lid will open
If the boot lid opening procedure has been
stopped:
R move your foot under the bumper again and
the boot lid will close Opening/closing automatically from
the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the boot lid. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R Press the Fbutton on the key.
R Press the remote operating switch on the
driver's door.
R Press the closing or locking button on the
boot lid.
R Pull the boot lid handle.
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by
performing a kicking movement under the
rear bumper. 104
BootOpening and closing

:
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or 2in the ignition
lock (Y page 181).
X To open manually: press and hold the cor-
responding button.
X To open fully: press the button beyond the
point of resistance and release it.
Automatic operation is started.
X To close manually: pull the corresponding
button and hold it.
X To close fully: pull the button beyond the
point of resistance and release it.
Automatic operation is started.
X To interrupt automatic operation:
press/pull the corresponding switch again.
If you press/pull the switch beyond the point
of resistance and release, automatic opera-
tion is started in the corresponding direction. You can stop automatic operation by press-
ing/pulling again.
You can continue to operate the side windowsafter switching off the engine or removing the
key. This function remains active for five
minutes or until you open a front door.
The side windows cannot be operated from
the rear when the override feature for the side
windows is activated (Y page 73).
i Information on opening and closing the
roller sunblinds on the rear side windows
(Y page 378). Convenience opening feature
General notes Vehicles with KEYLESS-GO or KEYLESS-
GO start function: you can ventilate the vehi-
cle before you start driving.
If the key is in the immediate vicinity to the
vehicle, the convenience opening function is
available.
To do this, the key is used to carry out the
following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the sliding sunroof or the panorama
sliding sunroof and the roller sunblind
R switch on the seat ventilation for the driv-
er's seat
Convenience opening feature X
Press and hold the %button until the
side windows and the sliding sunroof or the panorama sliding sunroof are in the desired
position.
If the roller sunblinds of the panorama slid- ing sunroof are closed, the roller sunblinds
are opened first.
X Press and hold the %button again until
the panorama sliding sunroof is in the
desired position.
X To interrupt convenience opening:
release the %button. Convenience closing feature
Important safety notes G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper- Side windows
107Opening and closing
Z

!
Only open the panorama sliding sunroof if
it is free of snow and ice. Otherwise, mal-
functions may occur.
Do not allow anything to protrude from the sliding sunroof. Otherwise, the seals could
be damaged.
Resonance noises can occur in addition to the
usual airflow noises when the sliding sunroof is open. They are caused by minor pressure
fluctuations in the vehicle interior. Change
the position of the sliding sunroof or open a
side window slightly to reduce or eliminate
these noises.
Only for vehicles with panorama sliding
sunroof: G
WARNING
At high speeds the raised sliding sunroof auto- matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid- ing sunroof lifts during opening. Sliding sunroof reversing feature
Your vehicle may be fitted with a sliding sun-
roof or a panorama sliding sunroof. In this
section, the term "sliding sunroof" refers to
both types of sliding sunroof.
The sliding sunroof is equipped with an auto- matic reversing feature. If an object blocks or
restricts the sliding sunroof during the closing process, the sliding sunroof opens again
automatically. The automatic reversing fea-
ture is only an aid and is no substitute for your
attention when closing the sliding roof. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 4 mm of the closing movement R
during resetting
R when closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing function cannot prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area.
If someone is trapped:
R release the switch immediately or
R during automatic operation, press the
switch briefly in any direction
The closing process is stopped. Operating the sliding sunroof
Opening and closing Overhead control panel
:
To raise
; To open
= To close/lower
X Turn the key to position 1or 2in the ignition
lock (Y page 181).
X Press or pull the 3switch in the corre-
sponding direction.
If you press or pull the 3switch beyond
the point of resistance, automatic operation
is started in the corresponding direction. You can stop automatic operation by pressing or
pulling again.
The sun protection cover automatically opens
along with the sliding sunroof. You can open Sliding sunroof
111Opening and closing Z

or close the sun protection cover manually
when the sliding sunroof is raised or closed.
You can continue to operate the sliding sun-
roof after switching off the engine or remov-
ing the key. This function remains active for
five minutes or until the driver's or front-
passenger door is opened.
Rain-closing feature When the key is in position
0in the ignition
lock or is removed, the sliding sunroof closes
automatically:
R if it starts to rain.
R at extreme outside temperatures.
R after six hours.
R if there is a malfunction in the power sup-
ply.
The rear of the sliding sunroof is then raised in order to ventilate the vehicle interior.
If the sliding sunroof is obstructed when
being closed by the rain-closing feature, it
opens again slightly. The rain-closing feature
is then deactivated.
The sliding sunroof does not close if:
R it is raised at the rear.
R it is blocked.
R no rain is falling on the area of the wind-
screen being monitored by the rain sensor,
e.g. because the vehicle is under a bridge.
Resetting !
If the sliding sunroof still cannot be
opened or closed fully after resetting, con- tact a qualified specialist workshop.
Reset the sliding sunroof if it does not operate
smoothly.
X Turn the key to position 1or 2in the ignition
lock.
X Raise the sliding sunroof fully at the rear
(Y page 111).
X Keep the 3switch pressed for another
second. X
Make sure that the sliding sunroof can be
fully opened and closed again
(Y page 111).
X If this is not the case, repeat the steps
above again. Operating the panorama sliding sun-
roof
Opening and closing Overhead control panel
:
To raise
; To open
= To close/lower
The panorama sliding sunroof can only be
operated when the roller sunblind is open.
X Turn the key to position 1or 2in the ignition
lock (Y page 181).
X Press or pull the 3switch in the corre-
sponding direction.
If you press or pull the 3switch beyond
the point of resistance, automatic operation
is started in the corresponding direction. You can stop automatic operation by pressing or
pulling again.
If the panorama sliding sunroof is raised at
the rear, it automatically lowers slightly at
higher speeds. The noise level in the vehicle
interior is reduced as a result. At low speeds it
raises again automatically.
You can continue to operate the panorama
sliding sunroof after switching off the engine
or removing the key. This function remains 112
Sliding sunroofOpening and closing