Problems with the rear window heating
Problem
Possible causes/consequences and
M
MSolutions The rear window heat-
ing has switched off
prematurely or cannot
be activated. The battery has not been sufficiently charged.
X Switch off any consumers that are not required, e.g. reading
lamps, interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window heat-
ing can be activated again. Activating/deactivating air-recircula-
tion mode
General notes You can also temporarily deactivate the flow
of fresh air manually if unpleasant odours are
entering the vehicle from outside. The air
already inside the vehicle will then be recir-
culated.
If you switch on air-recirculation mode, the
windows can mist up more quickly, in partic-
ular at low temperatures. Only use air-recir-
culation mode briefly to prevent the windows misting up.
Activating/deactivating X
Turn the key to position 2in the ignition
lock (Y page 181).
X To activate: press thegrocker switch
up or down.
The indicator lamp above the grocker
switch lights up.
Air-recirculation mode switches on automat-
ically:
R at high outside temperatures
R at high levels of pollution (THERMOTRONIC
automatic climate control only)
R in a tunnel (vehicles with a navigation sys-
tem only)
The indicator lamp above the grocker
switch is not lit when automatic air-recircula- tion mode is activated. Outside air is added
after about 30 minutes. X
To deactivate: press thegrocker
switch up or down.
The indicator lamp above the grocker
switch goes out.
Air-recirculation mode is deactivated auto-
matically:
R after approximately five minutes at outside
temperatures below approximately 5 †
R after approximately five minutes if cooling
with air dehumidification is deactivated
R after approximately 30 minutes at outside
temperatures above approximately 5 † if
the cooling with air dehumidification func-
tion is activated Convenience opening/closing using
the air-recirculation button G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. When closing make sure that no parts of the body are in the closing area. G
WARNING
During convenience opening parts of the body could be drawn in or become trapped
between the side window and window frame.
There is a risk of injury. Operating the climate control system
165Climate control
Z
When opening, make sure that nobody is
touching the side window. If someone
becomes trapped, press the Wswitch
immediately to open/close the side window
in the door. The side window stops. To con-
tinue closing the side window, pull on the
W switch.
X Convenience closing feature (vehicles
with a sliding sunroof/panorama slid-
ing sunroof): press and hold the g
rocker switch up or down until the side win- dows and the sliding sunroof/panorama
sliding sunroof start to close automatically.The indicator lamp above the grocker
switch lights up. Air-recirculation mode is
activated.
X Convenience closing feature (vehicles
without a sliding sunroof/panorama
sliding sunroof): press and hold the g
rocker switch up or down until the side win- dows start to close automatically.
The indicator lamp above the grocker
switch lights up. Air-recirculation mode is
activated.
If you open the side windows or the sliding sunroof/panorama sliding sunroof man-
ually after closing them with the conveni-
ence closing feature, they will remain in this
position when opened using the conveni-
ence opening feature.
If parts of the body are in the closing area
during convenience closing, proceed as fol-
lows:
X Press the Wbutton for opening/closing
the side windows.
The side windows stop.
X To then open the side window, press the
W button again.
X Only vehicles with sliding sunroof/
panorama sliding sunroof: press the3
switch to open/close the sliding sun-
roof/panorama sliding sunroof.
The sliding sunroof/panorama sliding sun-
roof stops.
X To then open the sliding sunroof/pano-
rama sliding sunroof, pull back on the 3
button.
Notes on the automatic reversing feature for:
R the side windows (Y page 106)
R the sliding sunroof/panorama sliding sun-
roof (Y page 111)
X Convenience opening feature (vehicles
with a sliding sunroof/panorama slid-
ing sunroof): press and hold the g
rocker switch up or down until the side win- dows and the sliding sunroof/panorama
sliding sunroof start to open automatically.
The indicator lamp above the grocker
switch goes out. Air-recirculation mode is
deactivated.
X Convenience opening feature (vehicles
without a sliding sunroof/panorama
sliding sunroof): press and hold the g
rocker switch up or down until the side win- dows start to open automatically.
The indicator lamp above the grocker
switch goes out. Air-recirculation mode is
deactivated. Activating/deactivating the residual
heat function
General notes The residual heat function is only available
with THERMOTRONIC automatic climate con- trol and THERMATIC automatic climate con-
trol with auxiliary heating.
Once the engine is switched off, it is possible
to make use of the residual heat of the engine to continue heating or ventilating the front
compartment of the vehicle for approximately
30 minutes. The heating or ventilation time
depends on the set interior temperature. 166
Operating the climate control systemClimate control
iliary heating could switch from ventilation
mode to heating mode or from heating mode to ventilation mode.
The auxiliary heating switches off when the
engine is switched off. The auxiliary ventila-
tion is not active if the engine is running.
The auxiliary heating/ventilation switches off
automatically after 30 minutes. This time limit can be altered. To do this, visit a qualified
specialist workshop.
You cannot use the auxiliary ventilation to
cool the vehicle interior to a temperature
lower than the outside temperature.
Before switching on X
Turn the key to position 2in the ignition
lock (Y page 181).
X Set the desired temperature using the
w rocker switch on the front control
unit.
or X Set the desired temperature using
Audio 20/COMAND Online; see the sepa-
rate operating instructions.
If you do not alter the temperature before
switching on the auxiliary heating, the last
temperature setting will be adopted.
Auxiliary heating or ventilation can also be
switched on if the manually set climate con-
trol is activated. Optimum comfort can be
attained when the system is set to automatic
mode. Set the temperature to 22 †.
You can activate or deactivate the auxiliary
heating/ventilation:
R using the rocker switch on the centre con-
sole (Y page 173)
R using the remote control (Y page 173)
The on-board computer can be used to spec- ify up to three departure times, one of which
may be preselected:
R using the remote control (Y page 173)
R using Audio 20/COMAND Online; see the
separate operating instructions Switching the auxiliary heating/venti-
lation on/off using the centre console
rocker switch The colours of the indicator lamps in the
rocker switch have the following meanings:
Blue Auxiliary ventilation switched on
Red Auxiliary heating switched on
Yellow Departure time preselected X
To switch the auxiliary heating/ventila-
tion on: press rocker switch :up or down.
The red or the blue indicator lamp above
rocker switch :lights up.
X To set the temperature: switch on auxili-
ary heating/ventilation.
Audio 20/COMAND Online is activated for approximately one minute.
X Set the desired temperature using
Audio 20/COMAND Online; see the sepa-
rate operating instructions.
X To switch the auxiliary heating/ventila-
tion off: press rocker switch :up or
down.
The red or the blue indicator lamp above
rocker switch :goes out.
Switching the auxiliary heating/venti-
lation on/off using the remote control General notes
Your vehicle comes with one remote control.
You may use two additional remote controls
for your vehicle. For more information, pleasecontact a qualified specialist workshop. Operating the climate control system
173Climate control Z
If you lock the vehicle with the key's remote
control or with KEYLESS-GO, after a short
time:
R you will not be able to switch on the ignition
with the Start/Stop button
R you will not be able to start the engine with
the Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the but-
ton on the front door (Y page 97), you can
continue to start the engine with the Start/
Stop button.
The engine can be switched off while the vehi-
cle is in motion by pressing and holding the
Start/Stop button for three seconds. This
function operates independently of the ECO
start/stop automatic engine switch-off func-
tion.
Key positions with the Start/Stop button If Start/Stop button
:has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can
now activate the windscreen wipers, for
example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when
in this position X
To switch on the ignition: press Start/
Stop button :twice.
The ignition is switched on.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :once when
in this position
Removing the Start/Stop button You can remove the Start/Stop button from
the ignition lock and start the vehicle as nor-
mal using the key.
It is only possible to switch between Start/
Stop button mode and key operation when
the transmission is in position P.
When you insert Start/Stop button :into
ignition lock ;, the system needs approx-
imately two seconds recognition time. You
can then use Start/Stop button :.
X Remove Start/Stop button :from ignition
lock ;.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. 182
DrivingDriving and parking
If the engine will not start:
X Remove the key from the ignition lock.
X Reinsert the key into the ignition lock after
a short waiting period.
X Turn the key to position 2in the ignition
lock (Y page 181).
The indicator lamps in the instrument clus-
ter light up (Y page 351).
X Turn the key to position 3in the ignition
lock (Y page 181) and release it as soon as
the engine is running.
Starting procedure with the Start/Stop button The Start/Stop button is only available on
vehicles with KEYLESS-GO or the KEYLESS-
GO start function.
The Start/Stop button can be used to start
the vehicle manually without inserting the key
into the ignition lock. The key must be in the
vehicle and the Start/Stop button must be
inserted in the ignition lock. This mode for
starting the engine operates independently of the ECO start/stop automatic engine start
function.
You can start the engine if a valid key is in thevehicle. Switch off the engine and always take
the key with you when leaving the vehicle,
even if you only leave it for a short time. Pay
attention to the important safety notes.
X Depress the brake pedal and keep it
depressed.
X To start a petrol engine: press the Start/
Stop button once (Y page 181).
The engine starts.
X To start a diesel engine: press the Start/
Stop button once (Y page 181).
Preglow is activated and the engine starts. Pulling away
Manual transmission !
Change gear in good time and avoid spin-
ning the wheels. Otherwise, you could dam- age the vehicle.
X Depress the brake pedal and keep it
depressed.
X Depress the clutch pedal fully.
X Shift to either first gear or reverse gear R.
X Release the electric parking brake
(Y page 209).
X Release the brake pedal.
X Slowly release the clutch pedal and gently
depress the accelerator pedal.
Follow the shift recommendations in the mul- tifunction display for an economical driving
style (Y page 191).
The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking feature, see the Digital Owner's Manual.
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
! If a warning tone sounds and the
Release park. brake Release park. brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake. 184
DrivingDriving and parking
Drive program S+ (Sport Plus)
Drive program
S+is characterised by the fol-
lowing:
R the vehicle exhibits extremely sporty driv-
ing characteristics
R the vehicle pulls away in first gear
R the automatic transmission shifting up
later
R as a result of the later automatic transmis-
sion shift points, the fuel consumption pos-sibly being higher
R the suspension exhibits particularly stiff
springing and damping settings (vehicles
with AIRMATIC)
R the ECO start/stop function is not available
Drive program S (Sport) Drive program
Sis characterised by the fol-
lowing:
R the vehicle exhibits sporty driving charac-
teristics
R the vehicle pulls away in first gear
R the automatic transmission shifting up
later
R as a result of the later automatic transmis-
sion shift points, the fuel consumption pos-sibly being higher
R the suspension exhibits stiff springing and
damping settings (vehicles with AIRMATIC)
Drive program C (Comfort) Drive program
Cis characterised by the fol-
lowing:
R the vehicle delivers comfortable, economi-
cal driving characteristics.
R the vehicle pulling away more gently in
forward and reverse gears unless the accel- erator pedal is depressed fully.
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example.
R optimal fuel consumption resulting from
the automatic transmission shifting up sooner. The vehicle is driven in the low
engine speed range and the wheels are less
likely to spin.
Drive program E (Eco) Drive program
Eis characterised by the fol-
lowing:
R the vehicle exhibits comfortable, economi-
cal driving characteristics.
R the vehicle pulling away more gently in
forward and reverse gears unless the accel-
erator pedal is depressed fully.
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example.
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner. The vehicle is driven in the low
engine speed range and the wheels are less likely to spin.
R during deceleration, the engine is discon-
nected from the drive train. The vehicle
uses kinetic energy and consumes less fuel
(overrun mode).
R the performance of the air-conditioning and
heating systems are reduced. Manual gearshifting
General notes :
Left steering wheel gearshift paddle:
shifts down
; Right steering wheel gearshift paddle:
shifts up 198
Automatic transmissionDriving and pa
rking
Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Problems with hybrid operation (Y
page 282).Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear
axles are constantly driven.
! Performance tests may only be carried
out on a two-axle roller dynamometer. Oth-
erwise, the braking system or the transfer
case could be damaged. Contact a qualified
specialist workshop for more information
on performance tests.
! Since ESP ®
engages automatically, the
ignition must be switched off (the key or
Start/Stop button must be in position 0or
1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged. !
Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel 200
RefuellingDriving and parking
time, the driver has adopted the most eco-
nomical driving style for the selected settings
and prevailing conditions. The ECO display
border lights up.
The ECO display does not indicate the actual fuel consumption. The additionally achieved
range displayed under Bonus fr. start Bonus fr. start
does not indicate a fixed consumption reduc-
tion.
In addition to driving style, the actual con-
sumption is affected by other factors, such
as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers
These factors are not included in the ECO dis-
play.
An economical driving style involves driving at a moderate engine speed.
To achieve a higher value in the categories
"acceleration" and "smooth driving":
R observe the gearshift recommendation
R drive the vehicle in drive program E(vehi-
cles with the AGILITY SELECT switch)
On long journeys at a constant speed, e.g. on the motorway, only the outer area for "con-
stant" will change.
The ECO display summarises the driving style
from the start of the journey to its completion. Therefore, there are more marked changes in
the outer areas at the start of a journey. Dur- ing a prolonged driving time, these changes
are smaller. For more marked changes, per-
form a manual rest (Y page 299).
Further information on the ECO display
(Y page 298). Brakes
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients Change into a lower gear in good time on long
and steep downhill gradients. Take particular note of this when driving a laden vehicle and
when towing a trailer.
This also applies if cruise control, DISTRONIC
PLUS or SPEEDTRONIC are activated.
This will use the braking effect of the engine,
so less braking will be required to maintain
vehicle speed. This relieves the load on the
brake system and prevents the brakes from
overheating and wearing too quickly.
Heavy and light loads G
WARNING
The braking system can overheat if you leave your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There is
a risk of an accident.
Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If heavy demands are made on the brakes, do not park the vehicle immediately. Drive on for
a short while. This allows the airflow to cool
the brakes more quickly. Driving
tips
213Driving an d parking Z