2014 MERCEDES-BENZ C-CLASS SALOON check engine light

Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 416).
or
X Jump-start the vehicle (Y page 418).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 94) and replace it if necessary
(Y page 94).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld- erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 86).96
DoorsOpening and closing

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Correct driver's seat position
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. X
Observe the safety guidelines on seat
adjustment (Y page 119).
X Make sure that seat =is correctly adjus-
ted.
Manual and electrical seat adjustment
(Y page 120)
Electrical seat adjustment (Y page 121)
When adjusting the seat, make sure that:
R you are as far away from the driver's airbag
as possible
R you are sitting in a normal upright position
R you can fasten the seat belt properly
R you have moved the backrest to an almost
vertical position
R you have set the seat angle so that your
thighs are gently supported
R you can depress the pedals properly
R your legs are not fully extended
X Check whether the head restraint is adjus-
ted correctly.
When doing so, make sure that you have
adjusted the head restraint so that the back of your head is supported at eye level by the centre of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 125).
X Make sure that steering wheel :is adjus-
ted correctly.
Adjusting the steering wheel manually
(Y page 125)
Adjusting the steering wheel electrically
(Y page 126)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent
R you can move your legs freely
R you can see all the displays in the instru-
ment cluster clearly
X Observe the safety guidelines for seat belts
(Y page 47).
X Check whether you have fastened seat
belt ;properly (Y page 49).118
Correct driver's seat positionSeats, steering wheel and mirrors

Problems with the seat ventilation
Problem
Possible causes/consequences and
M
MSolutions The seat ventilation has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat ventilation can
be switched back on. Steering wheel
Important safety notes
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
Children could become trapped by the steer-
ing wheel if they adjust it. There is a risk of
injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the
ignition lock. Adjusting the steering wheel man-
ually
:
Release lever
; To adjust the steering wheel height
= To adjust the steering wheel position
(fore-and-aft adjustment)
X Push release lever :down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever :up completely.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction. Steering wheel
125Seats, steering wheel and mirrors Z

Problems with the windscreen wipers
Problem
Possible causes/consequences and
M
MSolutions The windscreen wipers
are jammed. Leaves or snow, for example, may be obstructing the windscreen
wiper movement. The wiper motor has been deactivated.
X For safety reasons, you should remove the key from the ignition
lock.
or
X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windscreen wipers back on. The windscreen wipers
fail completely. The windscreen wiper drive is malfunctioning.
X Select another wiper speed on the combination switch.
X Have the windscreen wipers checked at a qualified specialist
workshop. The windscreen washer
fluid from the spray
nozzles no longer hits
the centre of the wind-
screen. The spray nozzles are misaligned.
X Have the spray nozzles adjusted at a qualified specialist work-
shop. 148
Windscreen wipersLights and windscreen wipers

Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine. General notes Vehicles with a petrol engine:
the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Manual transmission You can only start the engine when the clutch
pedal is fully depressed.
X Depress the brake pedal and keep it
depressed.
X Fully depress the clutch pedal.
X Shift to neutral N.
Automatic transmission X
Shift the transmission to position P
(Y page 193).
The transmission position indicator in the
multifunction display shows P
(Y page 195).
You can also start the engine when the trans- mission is in position N.
Starting procedure with the key To start the engine using the key instead of
the Start/Stop button, pull the Start/Stop
button out of the ignition lock.
X To start a petrol engine: turn the key to
position 3in the ignition lock (Y page 181)
and release it as soon as the engine is run- ning.
X To start a diesel engine: turn the key to
position 2in the ignition lock (Y page 181).
The % preglow indicator lamp in the
instrument cluster lights up.
X When the %preglow indicator lamp
goes out, turn the key to position 3
(Y page 181) and release it as soon as the
engine is running.
You can start the engine without preglow if
the engine is warm. Driving
183Driving and parking Z

Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. A
display message may
also appear in the mul-
tifunction display and a warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 393). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Manual transmission
Gear lever
! Only engage gear when the clutch pedal is
depressed.
! When shifting between
5thand 6thgear,
you should always push the gear lever all
the way to the right. Otherwise, you could
shift unintentionally into 3rdor4th gear
and damage the transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine to overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing a trailer, you must shift into gear
1, 2or3in
good time. This uses the engine's braking
effect. This relieves the load on the brake
system and prevents the brakes from over- heating and wearing too quickly. k
Reverse gear
1 -6
Forward gears 190
Manual transmissionDriving and parking

The LIM indicator lamp on the cruise control
lever indicates which system you have selec- ted:
R LIM indicator lamp off: cruise control is
selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected.
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds. In addition, the ésymbol
appears in the multifunction display. In the
speedometer, the segments between the
stored speed and the maximum speed light
up.
Selecting cruise control X
Check whether LIM indicator lamp :is off.
If it is off, cruise control is already selected. If it is not, press the cruise control lever in
the direction of arrow ;.
LIM indicator lamp :in the cruise control
lever goes out. Cruise control is selected. Storing and maintaining the current
speed You can store the current speed if you are
driving faster than 30 km/h.
X Accelerate the vehicle to the desired
speed.
X Briefly press the cruise control lever up :
or down ;.
X Remove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient evens out. Cruise control maintains the
stored speed on downhill gradients by
automatically braking the vehicle.
i Vehicles with manual transmission:
R always drive at adequate, but not exces-
sive, engine speeds
R change gear in good time.
R if possible, do not change down several
gears at a time
Storing the current speed and calling up
the last stored speed G
WARNING
If you call up the stored speed and it is lower
than the current speed, the vehicle deceler-
ates. If you do not know the stored speed, the Driving systems
217Driving and parking
Z

The LIM indicator lamp on the cruise control
lever indicates which system you have selec- ted:
R LIM indicator lamp off: cruise control or
DISTRONIC PLUS is selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected.
You can use the cruise control lever to limit
the speed to any speed above 30 km/hw hile
the engine is running.
Selecting variable SPEEDTRONIC If there is a change of drivers, advise the new
driver of the limit speed stored.
X Check whether LIM indicator lamp :is on.
If it is on, variable SPEEDTRONIC is already
selected.
If it is not, press the cruise control lever in
the direction of arrow ;.
LIM indicator lamp :in the cruise control
lever is on. Variable SPEEDTRONIC is selec-
ted.
Storing the current speed You can use the cruise control lever to limit
the speed to any speed above 30 km/h while
the engine is running.
X Briefly press the cruise control lever up :
or down ;.
The current speed is stored and shown in
the multifunction display.
The speedometer dial lights up between
the start of the scale and the stored speed.
Storing the current speed and calling up
the last stored speed G
WARNING
If you call up the stored speed and it is lower
than the current speed, the vehicle deceler-
ates. If you do not know the stored speed, the vehicle could decelerate unexpectedly. There
is a risk of an accident.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you do not know the stored speed, store the
desired speed again. X
Briefly pull the cruise control lever towards
you :. 220
Driving systemsDriving and parking