2014 MERCEDES-BENZ C-CLASS SALOON engine

Problems with hybrid operation
Internal combustion engine Problem
Possible causes/consequences and
M
MSolutions You cannot start the
internal combustion
engine. The multifunc-
tion display shows no
display messages. The
READY indicator in the
multifunction display is
off. For example, the self-diagnosis is not yet complete or the hybrid
system is malfunctioning.
X Switch off the ignition and turn it back on.
X Try to start the internal combustion engine again.
If the internal combustion engine still does not start: X Consult a qualified specialist workshop. You wish to pull away,
but the ECO start/stop
function does not start
the internal combus-
tion engine. The READY
indicator in the multi-
function display is off. The ECO start/stop function has failed. The warning and indicator
lamps in the instrument cluster light up.
X Move the transmission selector lever to P.
X Switch off the ignition and turn it back on.
X Start the engine. The hybrid system is malfunctioning.
X Consult a qualified specialist workshop. Hybrid system
Problem
Possible causes/consequences and
M MSolutions The hybrid system was
deactivated automati-
cally. You have been in an accident.
The hybrid system remains deactivated if:
R the internal combustion engine cannot be restarted after a few
seconds.
R the red SRS warning lamp 6in the instrument cluster is lit.
X Consult a qualified specialist workshop. The hybrid system was
deactivated automati-
cally. The multifunction
display also shows a
display message. An electrical short circuit has occurred in the hybrid system or an
electrical connection has been disconnected.
X Observe the additional display messages in the multifunction
display (Y page 314).
X Consult a qualified specialist workshop. 282
Hybrid operationDriving and parking

!
Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
When reversing the vehicle towards the
trailer, make sure there is nobody between
the trailer and the vehicle.
Couple and uncouple the trailer carefully. If
you do not couple the trailer to the towing
vehicle correctly, the trailer could become
detached.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to when driving without a trailer.
The vehicle/trailer combination:
R is heavier
R is restricted in its acceleration and gradi-
ent-climbing capability
R has an increased braking distance
R is affected more by strong crosswinds
R demands more sensitive steering
R has a larger turning circle
This can impair the vehicle's handling char-
acteristics. Adapt your driving style accord-
ingly. Maintain a safe distance. Drive care-
fully.
When towing a trailer, always adjust your
speed to the current road and weather con-
ditions. Do not exceed the maximum permis- sible speed for your vehicle/trailer combina-
tion. Notes on towing a trailer
General notes Trailer towing is not permissible on the fol-
lowing models:
R C 180 BlueEFFICIENCY Edition
R C 220 BlueTEC BlueEFFICIENCY Edition
When towing a trailer, set the tyre pressure on
the rear axle of the towing vehicle for a max-
imum load; see the tyre pressure table in the fuel filler flap (Y page 432). On vehicles without level control, the height
of the ball coupling will alter according to the
load placed on the vehicle. If necessary, use a
trailer with a height-adjustable drawbar.
You will find fitting dimensions and loads
under "Technical data" (Y page 477).
When towing a trailer, the ECO start/stop
function is deactivated. The èECO sym-
bol appears yellow in the multifunction dis-
play. For further information on the ECO
start/stop function; see (Y page 186).
Driving tips Observe the notes on ESP
®
trailer stabilisa-
tion (Y page 82).
The maximum permissible speed for vehicle/ trailer combinations depends on the type of
trailer. Before beginning the journey, check
the trailer's documents to see what the max- imum permitted speed is. Observe the legally
prescribed maximum speed in the relevant
country.
For certain Mercedes-Benz vehicles, the max-
imum permissible rear axle load is increased
when towing a trailer. See the "Technical
data" section to find out whether this applies
to your vehicle (Y page 478). If you utilise any
of the added maximum rear axle load when
towing a trailer, the vehicle/trailer combina-
tion may not exceed a maximum speed of
100 km/h for reasons concerning the oper-
ating permit. This also applies in countries in
which the permissible maximum speed for
vehicle/trailer combinations is above
100 km/h.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to when driving without a trailer and it will
consume more fuel.
Change into a lower gear in good time on long
and steep downhill gradients.
This also applies if cruise control, DISTRONIC
PLUS or SPEEDTRONIC are activated.
This will use the braking effect of the engine,
so less braking will be required to maintain
vehicle speed. This relieves the load on the 284
Towing a trailerDriving and parking

brake system and prevents the brakes from
overheating and wearing too quickly. If you
need additional braking, depress the brake
pedal repeatedly rather than continuously.
Driving tips If the trailer swings from side to side:
X Do not accelerate.
X Do not countersteer.
X Brake if necessary.
R Maintain a greater distance to the vehicle in
front than when driving without a trailer.
R Avoid braking abruptly. If possible, brake
gently at first to allow the trailer to run on.
Then, increase the braking force rapidly.
R The values given for gradient-climbing
capabilities from a standstill refer to sea
level. When driving in mountainous areas,
note that the power output of the engine,
and consequently the vehicle's gradient-
climbing capability, decrease with increas-
ing altitude. Folding out the ball coupling
G
WARNING
If the ball coupling is not correctly engaged,
the trailer can detach. There is a risk of an
accident.
Always engage the ball coupling as described. G
WARNING
If you release the ball coupling or it does not
engage correctly when folding in, it will swing out. Within pivoting range of the ball coupling,
there is an increased risk of an accident and
injury.
Only release the ball coupling if the pivoting
range is unobstructed. Always make sure that the ball coupling engages when folding in.
Before you can tow a trailer with your vehicle, you must fold out the ball coupling.
X Make sure that the vehicle is stationary. X
Open the boot lid.
X Pull release knob :until the ball coupling
unlocks.
The ball coupling folds out from under the
rear bumper.
The indicator lamp on the release knob
flashes. The trailer socket folds away auto- matically. X
Press the ball coupling in the direction of
the arrow until it engages in a vertical posi-
tion.
The indicator lamp on the release knob
goes off.
The multifunction display shows the
Trailer Trailer hitch
hitchCheck
Checklock
lockmech.
mech. mes-
sage until the ball coupling is engaged.
X Remove the protective covering from the
ball coupling and store it in a safe place.
Hybrid vehicles: observe the safety instruc-
tions for hybrid vehicles (Y page 269). Towing a trailer
285Driving and parking Z

Problems with trailer towing
Problem
Possible causes/consequences and
M
MSolutions The released ball cou-
pling cannot be
engaged. X
Visit a qualified specialist workshop. The ball coupling does
not unlock, even
though:
R the vehicle is station-
ary
R no trailer cable is
connected
R the release knob to
unlock the ball cou-
pling has been pulled
for more than a sec-
ond. The on-board voltage is insufficient.
X Start the engine.
If the ball coupling still does not unlock: X Visit a qualified specialist workshop. Towing a trailer
289Driving and parking Z

Speedometer with segments
The segments in the speedometer indicate
which speed range is available.
R Cruise control activated (Y page 216):
The segments light up from the stored
speed to the maximum speed.
R Variable SPEEDTRONIC activated
(Y page 219):
The segments light up from the start of the
scale to the selected limit speed.
R DISTRONIC PLUS activated (Y page 222):
One or two segments in the set speed
range light up.
R DISTRONIC PLUS detects a vehicle in front:
The segments between the speed of the
vehicle in front and the stored speed light
up. Rev counter
! Do not drive in the overrevving range.
Doing so will damage the engine.
The red band in the rev counter indicates the engine's overrevving range.
The fuel supply is interrupted to protect the
engine when the red band is reached. Outside temperature display
You should pay special attention to road con-
ditions when temperatures are around the
freezing point.
Bear in mind that the outside temperature
display indicates the temperature measured
and does not record the road temperature.
The outside temperature display is in the mul- tifunction display (Y page 295).
Changes in the outside temperature are dis-
played after a short delay. Coolant temperature gauge
G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the
engine compartment, you could come into
contact with hot gases or other leaking ser-
vice products. There is a danger of injury.
Allow an overheating engine to cool down
before opening the bonnet. If there is a fire in the engine compartment, leave the bonnet
closed and notify the fire brigade.
The analogue coolant temperature gauge is in
the instrument cluster on the right-hand side (Y page 34).
In the on-board computer in the Service Service
menu there is a digital coolant temperature
gauge (Y page 307).
Under normal operating conditions and with
the specified coolant level, the coolant tem-
perature may rise to 120 †.
At high outside temperatures and when driv-
ing uphill, the coolant temperature may rise
to the end of the scale. Displays and operation
293On-board computer and displays Z

Trip menu
Standard display X
Press and hold the %button on the
steering wheel until the Trip
Tripmenu with
trip meter :and total distance
recorder ;is shown.
Displaying the range and current fuel
consumption X
Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Trip
Tripmenu.
X Confirm by pressing aon the steering
wheel.
X Press the :or9 button to select
approximate range :and current fuel con-
sumption ;.
Approximate range :that can be covered is
calculated according to your current driving
style and the amount of fuel in the tank. If
there is only a small amount of fuel left in the fuel tank, the display shows a vehicle being refuelled
Cinstead of approximate
range :.
Recuperation display =shows you if energy
has been recuperated from the kinetic energy
in overrun mode and saved in the battery.
Recuperation display =depends on the
engine installed and is therefore not available
in all vehicles.
Information on the total electric range in
hybrid vehicles can be found in the "Hybrid
drive" section (Y page 276).
ECO display X
Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Trip Tripmenu.
X Confirm by pressing aon the steering
wheel.
X Use the :or9 button to select ECO
DISPLAY.
If the ignition remains switched off for longer than four hours, the ECO display will be auto-
matically reset.
For further information on the ECO display,
see (Y page 211). 298
Menus and submenusOn-board computer and displays

It may be best to deactivate ESP
®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel
For further information about ESP ®
, see
(Y page 80).
X Start the engine.
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Settings
Settings menu.
X Confirm by pressing aon the steering
wheel.
X Use : or9 to select the Assis‐
Assis‐
tance
tance submenu.
X Press ato confirm.
X Press the :or9 button to select
ESP
ESP.
X Press ato confirm.
The current selection is displayed.
X To activate/deactivate: press thea
button again.
If the å warning lamp in the instrument
cluster lights up when the vehicle is ready
to drive, ESP ®
is deactivated.
If the ÷ andå warning lamps light up
continuously, ESP ®
is not available due to a
malfunction.
Observe the information on warning lamps
(Y page 357).
Observe the information on display messages
(Y page 315).
Activating/deactivating the message dis-
play for Traffic Sign Assist
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Settings
Settings menu.
X Confirm by pressing aon the steering
wheel. X
Use : or9 to select the Assis‐ Assis‐
tance tance submenu.
X Press ato confirm.
X Press the :or9 button to select
Traffic Sign Assist
Traffic Sign Assist.
X Press the abutton.
The current selection is displayed.
X To activate or deactivate: pressa.
When the display is activated, recognised
traffic signs are displayed in the multifunc- tion display for five seconds.
For further information about Traffic Sign
Assist, see (Y page 256).
Activating/deactivating COLLISION PRE-
VENTION ASSIST PLUS
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Settings
Settings menu.
X Confirm by pressing aon the steering
wheel.
X Use : or9 to select the Assis‐ Assis‐
tance
tance submenu.
X Press ato confirm.
X Use 9 or: to select Collision
Collision
Prevention
Prevention.
X Press ato confirm.
The current selection is displayed.
X To activate/deactivate: press thea
button again.
When COLLISION PREVENTION ASSIST
PLUS is deactivated, the æsymbol
appears in the multifunction display in the
Assistance graphic Assistance graphic menu.
For further information about COLLISION
PREVENTION ASSIST PLUS, see (Y page 77).308
Menus and submenusOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions T!
÷
inoperative See inoperative See
Owner's Manual Owner's Manual EBD (electronic brake force distribution), ABS, ESP
®
, BAS,
PRE ‑SAFE ®
, HOLD function, hill start assist, ESP ®
trailer stabili-
sation, Crosswind Assist, adaptive brake lights, STEER CONTROL, Active Lane Keeping Assist and Active Blind Spot Assist are
unavailable due to a malfunction.
BAS PLUS, PRE‑SAFE ®
Brake, PRE ‑SAFE®
PLUS and COLLISION
PREVENTION ASSIST PLUS may also have failed.
In addition, the ÷,åand! warning lamps light up in the
instrument cluster and a warning tone sounds.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. J
Brake immediately Brake immediately A malfunction has occurred while the HOLD function is active.
or
With the HOLD function activated, you have:
R opened the driver's door and released the seat belt or
R switched off the engine
A tone may also sound at regular intervals. If you attempt to lock the vehicle, the tone becomes louder.
You cannot start the engine.
X Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message disap-
pears.
X Secure the vehicle against rolling away (Y page 207).
You can restart the engine. !
Release parking Release parking
brake brake The red
!indicator lamp flashes and a warning tone sounds. A
condition for automatic release of the electric parking brake is not
fulfilled (Y page 209).
You are driving with the electric parking brake applied.
X Release the electric parking brake manually. 318
Display
messagesOn-board computer and displays