2014 MERCEDES-BENZ B-CLASS HATCHBACK ignition

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong Refuelling
177Driving and parking Z

fuel. Otherwise, the fuel will enter the fuel
system. Even small amounts of the wrong
fuel can result in damage to the fuel system
and the engine. Notify a qualified specialist workshop and have the fuel tank and fuel
lines drained completely.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, fuel can enter the fuel sys-tem. Even small amounts of the wrong fuel
could result in damage to the fuel system
and the engine. The repair costs are high.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
Do not get into the vehicle again during the
refuelling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, some fuel may
spray out when you remove the fuel pump
nozzle.
Further information on fuel and fuel quality
(Y page 386). Refuelling
General notes The fuel filler flap is unlocked or locked auto-
matically when you unlock or lock the vehicle
with the key.
The position of the fuel filler cap is displayed
æ in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle. Opening the fuel filler flap
:
To open the fuel filler flap
; Tyre pressure table
= To insert the fuel filler cap
? Instruction label for fuel type to be refu-
elled
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0. This is the same as the key having been
removed.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on
the inside of fuel filler flap =.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
Vehicles with a diesel engine: the filler neck is
designed for refuelling at diesel filling pumps.
Do not add any more fuel after the pump
stops filling for the first time. Otherwise, fuel
may leak out. 178
RefuellingDriving and parking

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
There is a risk of fire or explosion. X Turn the key to position 0immediately and remove it
(Y page 159).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 159).
X Start the engine continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start:
X Turn the ignition on again a maximum of ten seconds
(Y page 159).
X Start the engine again continuously for a maximum of ten sec-
onds until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 87). The key battery is discharged or nearly discharged.
X Unlock the vehicle using the emergency key element
(Y page 89). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. 180
RefuellingDriving and parking

Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry grassland or harvested grain fields. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied.
R on vehicles with manual transmission,
engage 1st gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand
the transmission position display must
show Pin the multifunction display. R
the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with manual transmission X
Shift to either 1st gear or reverse gear R.
X With the key: turn the key to position 0in
the ignition lock and remove it.
The immobiliser is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 159).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "key removed".
X Apply the electric parking brake.
Vehicles with automatic transmission X
Apply the electric parking brake.
X Shift the transmission to position P. Parking
181Driving and parking Z

X
With the key: turn the key to position 0in
the ignition lock and remove it.
The immobiliser is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 159).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "key removed".
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the key: if you then open the driver's
door or the front-passenger door or remove
the key from the ignition, the automatic trans- mission shifts to Pautomatically.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with a towing system:
With the key:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
With the Start/Stop button: X Remove the Start/Stop button from the
ignition lock.
X Insert the key into the ignition lock.
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N. X
Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or if there is a malfunc-
tion in the system, it may not be possible to
apply the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Vehicles with manual transmission:
engage first gear.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if there is a malfunction in the system. Con-
tact a qualified specialist workshop.
The electric parking brake carries out a func-
tion check at regular intervals when the 182
ParkingDriving and parking

engine is switched off. Noises that occur are
normal.
Applying/releasing manually X
To apply: push handle :.
When the electric parking brake is applied,
the ! red indicator lamp lights up in the
instrument cluster.
The electric parking brake can also be
applied when the key is removed.
X To release: pull handle:.
The red !indicator lamp in the instru-
ment cluster goes out.
The electric parking brake can only be
released:
R when the key is in position 1or 2in the
ignition lock (Y page 159) or
R if the ignition was switched on using the
Start/Stop button
Applying automatically (vehicles with
automatic transmission) The electric parking brake is automatically
applied when the transmission is in position
P
and:
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened.
To prevent the electric parking brake from
being automatically applied, pull handle :.The electric parking brake is also engaged
automatically if:
R DISTRONIC PLUS brings the vehicle to a
standstill or
R the HOLD function is keeping the vehicle
stationary
R Active Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following con-
ditions must be fulfilled:
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automati-
cally applied if the engine is switched off by
the ECO start/stop function.
Applying automatically (vehicles with
manual transmission) When the vehicle's HOLD function is holding
the vehicle at a standstill, the electric parking
brake is engaged automatically.
In addition, at least one of the following con-
ditions must be fulfilled:
R the engine is switched off
R the driver is not wearing a seat belt and the
driver's door is open
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automati-
cally applied if the engine is switched off by
the ECO start/stop function.
Releasing automatically The electric parking brake can only be
released automatically in vehicles with auto-
matic transmission. Parking
183Driving and parking Z

The electric parking brake of your vehicle is
released automatically when all of the follow- ing conditions are fulfilled:
R the engine is running
R the transmission is in position Dor R
R the seat belt is fastened
R you depress the accelerator pedal
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 3 km/h
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise, the
parking brake will be released and the vehicle
will start to move.
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake (Y page 182).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release park. brake
Release park. brake message
appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, it may suffer from lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
Drive sensibly – save fuel Observe the following tips to save fuel:
R The tyres should always be inflated to the
recommended tyre pressure.
R Remove unnecessary loads.
R Remove roof racks when they are not nee-
ded.
R Warm up the engine at low engine speeds.
R Avoid frequent acceleration or braking.
R Have all maintenance work carried out as
indicated by the service intervals in the
Service Booklet or by the service interval
display. 184
Driving tipsDriving and parking

4MATIC
! Never tow the vehicle with one axle
raised. This may damage the differential.
Damage of this sort is not covered by the
Mercedes-Benz implied warranty. All
wheels must remain either on the ground or be fully raised. Observe the instructions for
towing the vehicle with all wheels in full
contact with the ground.
4MATIC, together with ESP ®
, improves the
traction of your vehicle whenever a drive
wheel spins due to insufficient grip.
If you fail to adapt your driving style, 4MATIC
can neither reduce the risk of an accident nor override the laws of physics. 4MATIC cannot
take account of road, weather and traffic con-
ditions. 4MATIC is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time, and for staying in lane.
If a drive wheel spins due to insufficient grip:
R when pulling away, only depress the accel-
erator pedal as far as is necessary.
R accelerate less when driving.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tyres (M+S tyres), with snow chains if necessary. PARKTRONIC
Important safety notes PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It monitors the area
around your vehicle using six sensors in the
front bumper and six sensors in the rear
bumper. PARKTRONIC indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is only an aid. It is not a substi-
tute for your attention to the immediate sur-
roundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that there are no persons, animals or objects in range while manoeuvring and
parking.
! When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars.
PARKTRONIC does not detect such objects
when they are in the immediate vicinity of
the vehicle. You could damage the vehicle
or the objects.
The sensors may not detect snow and
objects which absorb ultrasonic sources.
Ultrasonic sources, such as an automatic
car wash, a lorry's compressed-air brakes
or a pneumatic drill, could cause
PARKTRONIC to malfunction.
PARKTRONIC may not function correctly on uneven terrain.
! Fold in the ball coupling if the trailer tow
hitch is not required. PARKTRONIC meas-
ures the minimum detection range to an
obstacle from the bumper, not the ball cou- pling.
PARKTRONIC is activated automatically when you:
R switch on the ignition
R shift to position D,Ror Non vehicles with
automatic transmission
R release the electric parking brake
PARKTRONIC is deactivated at speeds above
18 km/h. It is reactivated at lower speeds.
PARKTRONIC is deactivated for the rear area when you establish an electrical connection
between your vehicle and a trailer.
Range of the sensors General notes
PARKTRONIC does not take into account
obstacles located:
R below the detection range, e.g. persons,
animals or objects
R above the detection range, e.g. overhang-
ing loads, tail sections or loading ramps of
goods vehicles Driving systems
203Driving and parking Z