2014 MERCEDES-BENZ B-CLASS HATCHBACK heating

Problems with the auxiliary heating/ventilation
Display messages
Possible causes/consequences and
M
MSolutions FAIL¨ The signal transmission between the transmitter and the vehicle is
faulty.
X Change your position in relation to the vehicle, moving closer if
necessary.
X Make another attempt to switch the auxiliary heating/ventila-
tion on or off using the remote control. FAIL The auxiliary heating cannot be switched on or has switched itself
off.
The starter battery is not sufficiently charged.
X Charge the starter battery.
X Make another attempt to switch on the auxiliary heating/venti-
lation using the remote control. The auxiliary heating cannot be switched on or has switched itself
off.
The fuel tank content is below the reserve fuel level.
X Refuel at the nearest filling station.
X Make another attempt to switch on the auxiliary heating using
the remote control. The auxiliary heating/ventilation cannot be switched on or has
switched itself off.
The auxiliary heating/ventilation is malfunctioning.
X Have the auxiliary heating/ventilation checked at a qualified
specialist workshop. Air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior. In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windscreen
and the bonnet free of blockages, such as
ice, snow or leaves
R never cover the vents or ventilation grilles
in the vehicle interior
i Move the adjusters for the air vents ver-
tically or horizontally, to set the direction of the airflow. Air vents
155Climate control Z

Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be on and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 322). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Manual transmission
Gear lever
! Only engage gear when the clutch pedal is
depressed.
! When shifting to
5thand 6thgear, you
must press the shift lever to the right. Oth- erwise, you could shift unintentionally into
3rd or4th gear and damage the engine or
transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing a trailer, you must shift into gear
1, 2or3in
good time. This uses the engine's braking
effect. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. k
Reverse gear
1 -6
Forward gears 168
Manual transmissionDriving and parking

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong Refuelling
177Driving and parking Z

Brakes
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients Change into a lower gear in good time on long
and steep downhill gradients. Take particular note of this when driving a laden vehicle and
when towing a trailer. For vehicles with auto-
matic transmission, you need to have selec-
ted manual drive program M(Y page 175).
This also applies if you have activated cruise
control, SPEEDTRONIC or DISTRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to maintain
vehicle speed. This relieves the load on the
brake system and prevents the brakes from
overheating and wearing too quickly.
Briefly depressing the accelerator pedal on
downhill gradients while the manual drive
program Mis temporarily activated (vehicles
with automatic transmission): the automatic
transmission may switch back to the last
active automatic drive program Eor S. The
automatic transmission may shift to a higher
gear. This can reduce the engine's braking
effect.
Heavy and light loads G
WARNING
The braking system can overheat if you leave your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There is
a risk of an accident. Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If heavy demands are made on the brakes, do not park the vehicle immediately. Drive on for
a short while. This allows the airflow to cool
the brakes more quickly.
If the brakes have been used only moderately, you should occasionally test their effective-
ness. To do this, brake more firmly from a
higher speed, paying attention to traffic con-
ditions. This improves the grip of the brakes.
Wet road surfaces If you have driven for a long time in heavy rain
without braking, there may be a delayed reac- tion from the brakes when braking for the first
time. This may also occur after a car wash or after driving through deep water.
You will have to depress the brake pedal more
firmly. Maintain a greater distance to the vehi-
cle in front.
After driving on a wet road or having the vehi- cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm up
the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads If you drive on salt-treated roads, a layer of
salt may form on the brake discs and pads.
This can increase the braking distance con-
siderably.186
Driving tipsDriving an
d parking

R
In order to prevent any salt build-up, apply
the brakes occasionally while paying atten- tion to the traffic conditions.
R Carefully depress the brake pedal at the
end of the journey and when starting the
next journey.
R Maintain a much greater distance to the
vehicle in front.
New brake pads/linings Brake pads/linings and discs that are either
new or have been replaced only achieve opti-
mum braking effect after several hundred kil-
ometres of driving. Compensate for the
reduced braking effect by applying greater
force to the brake pedal.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings fitted to your vehicle which have been
approved for Mercedes-Benz vehicles or
which correspond to an equivalent quality
standard. Brake pads/linings which have not
been approved for Mercedes-Benz vehicles or
which are not of an equivalent quality could
affect your vehicle's operating safety. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth
on the road surface, there is a danger of aqua- planing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, drive in the following manner in the event of heavy rain or in conditions in
which aquaplaning can occur:
R lower your speed
R avoid tyre ruts
R avoid sudden steering movements
R brake carefully Driving on flooded roads !
Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam-
age the engine, the electronics or the trans- mission.
If you must drive on stretches of road on
which water has collected, please bear in
mind that:
R in the case of standing water, the water
level may be no higher than the lower edge
of the vehicle body
R you should drive no faster than walking
pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter. Driving tips
187Driving and parking Z

You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres. Do
not use cruise control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
shift the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
Further information on driving with snow
chains (Y page 355).
Further information on driving with summer
tyres (Y page 354).
Observe the notes in the "Winter operation"
section (Y page 354). Driving systems
Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order to avoid exceeding the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. For vehi-
cles with automatic transmission, you need to have selected manual drive program M
(Y page 175). By doing so, you will make use of the braking effect of the engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
Use cruise control only if road and traffic con-
ditions are appropriate for maintaining a
steady speed for a prolonged period. You canstore any road speed above 30 km/h.
The speed indicated in the speedometer maydiffer slightly from the speed stored.
Important safety notes If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account road,
weather or traffic conditions. Cruise control is
only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed, for braking in good time, and for staying in
lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed, e.g.
in heavy traffic or on winding roads
R on smooth or slippery roads. Braking or
accelerating can cause the drive wheels to
lose traction and the vehicle could then
skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new driver of the speed stored. 188
Driving systemsDriving and parking

SPEEDTRONIC
General notes SPEEDTRONIC brakes automatically so that
you do not exceed the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. For vehi-
cles with automatic transmission, you need to have selected manual drive program M
(Y page 175). By doing so, you will make use
of the braking effect of the engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly. If you need additional
braking, depress the brake pedal repeatedly
rather than continuously.
You can set a variable or permanent limit
speed:
R variable for speed limits, e.g. in built-up
areas
R permanent for long-term speed restric-
tions, e.g. when driving with winter tyres
fitted (Y page 193)
i The speed indicated in the speedometer
may differ slightly from the limit speed
stored.
Important safety notes If you fail to adapt your driving style, SPEED-
TRONIC can neither reduce the risk of an
accident nor override the laws of physics.
SPEEDTRONIC cannot take into account
road, weather or traffic conditions. SPEED-
TRONIC is only an aid. You are responsible for
the distance to the vehicle in front, for vehicle speed, for braking in good time, and for stay-
ing in lane.
If there is a change of drivers, advise the new driver of the speed stored. Variable SPEEDTRONIC General notes
:
To activate or increase speed
; LIM indicator lamp
= To activate at the current speed/last
stored speed
? To activate or reduce speed
A To switch between cruise control and var-
iable SPEEDTRONIC
B To deactivate cruise control
With the cruise control lever, you can operate
cruise control or DISTRONIC PLUS and vari-
able SPEEDTRONIC.
The LIM indicator lamp on the cruise control
lever indicates which system you have selec- ted:
R LIM indicator lamp off: cruise control or
DISTRONIC PLUS is selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected.
When the engine is running, you can use the
cruise control lever to limit the speed to any
speed between 30 km/h and the technically
permitted maximum speed of the vehicle. If
the set value of permanent SPEEDTRONIC is
lower then this value applies (Y page 193).
Selecting variable SPEEDTRONIC X Check whether LIM indicator lamp ;is on.
If it is on, variable SPEEDTRONIC is already
selected. Driving systems
191Driving and parking Z

Permanent SPEEDTRONIC
You can use the on-board computer to limit
the speed permanently to a value between
160 km/h(e.g. for driving on winter tyres) and the maximum speed (Y page 247).
Shortly before the stored speed is reached, it
appears in the multifunction display.
Permanent SPEEDTRONIC remains active
even if variable SPEEDTRONIC is deactivated.
You cannot exceed the stored limit speed
even if you depress the accelerator pedal
beyond the pressure point (kickdown). DISTRONIC PLUS
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. Vehi-
cles are detected with the aid of the radar
sensor system. DISTRONIC PLUS brakes
automatically to avoid exceeding the set
speed or to maintain the designated distance from the vehicle in front.
Change into a lower gear in good time on long
and steep downhill gradients. Take particular
note of this when driving a laden vehicle. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects that there is a risk of a collision, you will be warned visually and
acoustically. Without your intervention,
DISTRONIC PLUS cannot prevent a collision.
An intermittent warning tone will then sound
and the distance warning lamp will light up in the instrument cluster. Brake immediately to
increase the distance to the vehicle driving in
front, or take evasive action, provided it is
safe to do so.
DISTRONIC PLUS operates in the range
between 0 km/h and 200 km/h.
Do not use DISTRONIC PLUS while driving on roads with steep gradients. Important safety notes G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly rec-
ognise other road users and complex traffic
conditions.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate or brake unexpectedly
There is a risk of an accident.
Continue to drive carefully and be prepared to
brake, particularly if DISTRONIC PLUS warns
you. G
WARNING
DISTRONIC PLUS brakes your vehicle with up to 50% of the maximum possible deceleration.
If this deceleration is not sufficient,
DISTRONIC PLUS alerts you with a visual and
acoustic warning. There is a risk of an acci-
dent.
Apply the brakes yourself in these situations
and try to take evasive action.
! When DISTRONIC PLUS or the HOLD
function is activated, the vehicle brakes
automatically in certain situations. Driving systems
193Driving and parking Z