Black plate (420,1)
Leatherí
Remove dust and sand first using a
vacuum cleaner or other means, then wipe
dirt off using a soft cloth with a leather
cleaner or a soft cloth soaked in mild
soap.
Wipe off the remaining cleaner or soap
using a cloth soaked in clean water and
wrung out well.
Remove moisture with a dry, soft cloth
and allow the leather to further dry in a
well-ventilated, shaded area. If the leather
gets wet such as from rain, also remove
moisture and dry it as soon as possible.NOTElBecause genuine leather is a natural
material, its surface is not uniform and it
may have natural scars, scratches, and
wrinkles.
lTo maintain the quality for as long as
possible, periodical maintenance, about
twice a year, is recommended.
lSand and dust on the seat surface may
damage the overcoat of the genuine leather
surfaces and accelerate wear.
lGreasy soiling on genuine leather may
cause molding and stains.
lRubbing hard with a stiff brush or cloth
may cause damage.
lDo not wipe the leather using alcohol,
chlorine bleach, or organic solvents such as
thinner, benzene, or gasoline. Otherwise, it
may cause discoloration or stains.
lIf the seats get wet, promptly remove
moisture with a dry cloth. Remaining
moisture on the surface may cause
deterioration such as hardening and
shrinkage.
lExposure to direct sunlight for long periods
may cause deterioration and shrinkage.
When parking the car under direct sunlight
for long periods, shade the interior using
sunshades.
lDo not leave vinyl products on the seats for
long periods as they may affect the leather
quality and coloring. If the cabin
temperature becomes hot, the vinyl may
deteriorate and adhere to the genuine
leather.
Fabric
Remove dust and loose dirt from fabric
with a whisk broom or vacuum cleaner.
Clean it with a mild soap solution good
for upholstery and carpets. Remove fresh
spots immediately with a fabric spot
cleaner.
6-62
Maintenance and Care
íSome models.
Appearance Care
CX-5_8CT5-EA-12K_Edition1 Page420
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Form No.8CT5-EA-12K
Black plate (421,1)
To keep the fabric looking clean and
fresh, take care of it. Otherwise its color
will be affected, it can be stained easily,
and its fire-resistance may be reduced.
CAUTION
Use only recommended cleaners and
procedures. Others may affect
appearance and fire-resistance.
Piano black panelí
The following parts are fitted with panels
that have been treated with a special
coating that resists scratching.
Dash decoration panel
When the panel needs to be cleaned, use a
soft cloth to wipe off dirt from the surface.
NOTE
Scratches or nicks on the panels resulting from
the use of a hard brush or cloth may not be
repairable.
qCleaning the Lap/Shoulder Belt
Webbing
Clean the webbing with a mild soap
solution recommended for upholstery or
carpets. Follow instructions. Do not
bleach or dye the webbing; this may
weaken it.
After cleaning the belts, thoroughly dry
the belt webbing and make sure there is
no remaining moisture before retracting
them.
WARNING
Have an Authorized Mazda Dealer
replace damaged seat belts
immediately:
Using damaged seat belts is
dangerous. In a collision, damaged
belts cannot provide adequate
protection.
qCleaning the Window Interiors
If the windows become covered with an
oily, greasy, or waxy film, clean them
with glass cleaner. Follow the directions
on the container.
CAUTION
ØDo not scrape or scratch the inside
of the window glass. It could
damage the thermal filaments
and the antenna lines.
ØWhen washing the inside of the
window glass, use a soft cloth
dampened in lukewarm water,
gently wiping the thermal
filaments and the antenna lines.
Use of glass cleaning products
could damage the thermal
filaments and the antenna lines.
Maintenance and Care
Appearance Care
6-63íSome models. CX-5_8CT5-EA-12K_Edition1 Page421
Friday, October 19 2012 3:12 PM
Form No.8CT5-EA-12K
Black plate (454,1)
qIf the blind spot monitoring (BSM)
system OFF indicator light flashesí
The indicator light flashes if the BSM
system has a malfunction. Consult an
Authorized Mazda Dealer.
NOTE
If the vehicle is driven on a road with less
traffic and few vehicles that the radar sensors
can detect, the system may pause (The BSM
OFF indicator light in the instrument panel
flashes). However, it does not indicate a
malfunction.
qIf the lights-on indicator light flashes
The light continues to flash if the lighting
system has a malfunction. Consult an
Authorized Mazda Dealer.
Warning Sound is Activated
qLights-On Reminder
If lights are on and the ignition is
switched to ACC or the ignition is
switched off, a continuous beep sound
will be heard when the driver's door is
opened.
NOTE
lWhen the ignition is switched to ACC, the
“Ignition Not Switched Off (STOP)
Warning Beep”(page 7-33) overrides the
lights-on reminder.
lA personalized function is available to
change the sound volume for the lights-on
reminder.
Refer to Personalization Features on page
9-10.
qAir Bag/Front Seat Belt
Pretensioner System Warning Beep
If a malfunction is detected in the air bag/
front seat belt pretensioner systems and
the warning light, a warning beep sound
will be heard for about 5 seconds every
minute.
The air bag and seat belt pretensioner
system warning beep sound will continue
to be heard for approximately 35 minutes.
Have your vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
7-32
If Trouble Arises
íSome models.
Warning/Indicator Lights and Warning Sounds
CX-5_8CT5-EA-12K_Edition1 Page454
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Form No.8CT5-EA-12K
Black plate (455,1)
WARNING
Do not drive the vehicle with the air
bag/front seat belt pretensioner system
warning beep sounding:
Driving the vehicle with the air bag/
front seat belt pretensioner system
warning beep sounding is dangerous.
In a collision, the air bags and the
front seat belt pretensioner system
will not deploy and this could result
in death or serious injury.
Contact an Authorized Mazda Dealer
to have the vehicle inspected as soon
as possible.
qSeat Belt Warning Beep
If the driver's seat belt is not fastened
when the ignition is switched ON, a beep
sound will be heard for about 6 seconds.
If the driver or the front passenger's seat
belt is not fastened and the vehicle is
driven at a speed faster than about 20
km/h (12 mph), a beep sound will be
heard again for a specified period of time.
NOTE
lSome models do not have the seat belt
warning function for the front passenger's
seat.
lPlacing heavy items on the front passenger
seat may cause the front passenger seat belt
warning function to operate depending on
the weight of the item.
lTo allow the front passenger seat weight
sensor to function properly, do not place
and sit on an additional seat cushion on the
front passenger seat. The sensor may not
function properly because the additional
seat cushion could cause sensor
interference.
lWhen a small child sits on the front
passenger seat, it is possible that the
warning beep will not operate.
qIgnition Not Switched Off
(STOP) Warning Beep
If the driver's door is opened while the
ignition is switched to ACC, a continuous
beep sound will be heard to notify the
driver that the ignition has not been
switched off (STOP) (for vehicles with a
type A meter, messages are displayed in
the instrument cluster). Left in this
condition, the keyless entry system will
not operate, the car cannot be locked, and
the battery power will be depleted.
qKey Removed from Vehicle
Warning Beep
Under the following conditions, a beep
sound will be heard and the KEY warning
light (red) will flash continuously when
the ignition has not been switched off to
notify the driver that the key has been
removed (for vehicles with a type A
meter, messages are displayed in the
instrument cluster). The KEY warning
light (red) will stop flashing when the key
is back inside the vehicle (for vehicles
with a type A meter, messages are
displayed in the instrument cluster):
The ignition has not been switched off
and all the doors are closed after
removing the key from the vehicle. (A
beep sound will be heard 6 times.)
NOTE
Because the key utilizes low-intensity radio
waves, the Key Removed From Vehicle
Warning may activate if the key is carried
together with a metal object or it is placed in a
poor signal reception area.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-33
CX-5_8CT5-EA-12K_Edition1 Page455
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Form No.8CT5-EA-12K
Black plate (456,1)
qRequest Switch Inoperable
Warning Beep (With the
advanced keyless function)
If the request switch is pressed under the
following conditions while the key is
being carried, a beep will be heard for
about 2 seconds to indicate that the front
doors and the liftgate can not be locked.
lA door or the liftgate is open (door ajar
included).
lThe ignition has not been switched to
off.
qKey Left-in-luggage Compartment
Warning Beep (With the advanced
keyless function)
If the key is left in the luggage
compartment with all doors locked and
the liftgate closed, a beep sound is heard
for about 10 seconds to remind the driver
the key has been left in the luggage
compartment. If this happens, open the
liftgate by pressing the electric liftgate
opener and remove the key. A key
removed from the luggage compartment
may not function because its functions
may have been temporarily suspended. To
restore the key function, perform the
applicable procedure (page 3-7).
qKey Left-in-vehicle Warning Beep
(With the advanced keyless function)
When any door is opened from the
outside while the key is inside the vehicle,
the closed doors are locked. All the doors
are automatically unlocked by closing the
open door and the beep sound is heard for
about 10 seconds to notify the driver that
the key has been left in the vehicle.
If this happens, the doors and the liftgate
lock but the functions of the key left in the
vehicle cabin may be temporarily
suspended.
Perform the applicable procedure to
restore the functions of the key (page 3-7).
qTire Inflation Pressure Warning
Beep
The warning beep sound will be heard for
about 3 seconds when there is any
abnormality in tire inflation pressures
(page 4-92).
qBlind Spot Monitoring (BSM)
System Warning Beepí
The warning beep operates when the turn
signal lever is operated to the side where
the BSM warning light is illuminated.
NOTE
A personalized function is available to change
the BSM warning beep sound volume. Refer to
Personalization Features on page 9-10.
7-34
If Trouble Arises
íSome models.
Warning/Indicator Lights and Warning Sounds
CX-5_8CT5-EA-12K_Edition1 Page456
Friday, October 19 2012 3:12 PM
Form No.8CT5-EA-12K
Black plate (465,1)
Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc. Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 8-9).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL:1 (800) 263-
4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the“Vehicle Identification Labels”page
of section 9 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
Customer Information and Reporting Safety Defects
Customer Assistance
8-7
CX-5_8CT5-EA-12K_Edition1 Page465
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Form No.8CT5-EA-12K
Black plate (468,1)
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
8-10
Customer Information and Reporting Safety Defects
Customer Assistance
CX-5_8CT5-EA-12K_Edition1 Page468
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Form No.8CT5-EA-12K
Black plate (516,1)
qLight Bulbs
Exterior light
Light bulbCategory
Wattage ECE R (SAE)
With halogen bulb headlights
HeadlightsLow beam 55 H11 (H11)
High beam
60 HB3 (HB3)
Daytime running lights
With xenon fusion bulb headlights
Headlights High/Low beam 35 D4S (D4S)
Daytime running lights 13 P13W (―)
Front turn signal lights/
Parking lights (Front side-marker lights)27/8―(#1157NA)
Fog lights
í55 H11 (H11)
Side turn signal lights LED*1―(―)
High-mount brake light LED*1―(―)
Rear turn signal lights 21 WY21W (22.3CP)
Brake lights/Taillights 21/5 W21/5W (#7443)
Rear side-marker lights 5 W5W (4CP)
Taillights (Liftgate side) 5 W5W (4CP)
Reverse light 18 W16W (#921)
License plate lights 5 W5W (―)
*1 LED is the abbreviation for Light Emitting Diode.
Interior light
Light bulbCategory
Wattage ECE R
Overhead light (Front)/Map lights 8―
Rear map light 8―
Luggage compartment light 5―
Vanity mirror lights
í2―
qTires
NOTE
The tires have been optimally matched with the chassis of your vehicle.
When replacing tires, Mazda recommends that you replace tires of the same type originally fitted to
your vehicle. For details, contact an Authorized Mazda Dealer.
9-8íSome models.
Specifications
CX-5_8CT5-EA-12K_Edition1 Page516
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Form No.8CT5-EA-12K