2014 MAZDA MODEL CX-5 service

Black plate (373,1)
Maintenance IntervalNumber of months or kilometers, whichever comes first
Months 39 42 45 48 51 54 57 60 63 66 69 72
×1000 km 65 70 75 80 85 90 95 100 105 110 115 120
AIR CONDITIONER SYSTEM
Cabin air filter R R R
Chart symbols:
I:Inspect: Inspect and clean, repair, adjust, fill up, or replace if necessary.
R:Replace
L:Lubricate
C:Clean
T:Tighten
Remarks:
*1 Use FL22 type coolant in vehicles with the inscription“FL22”on the radiator cap itself or the surrounding
area. Use FL22 when replacing the coolant.
*2 According to state/provincial and federal regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recommends that all maintenance services be performed at
the recommended time or kilometer period to ensure long-term reliability.
*3 If the vehicle is operated primarily under any of the following conditions, replace the rear differential oil at
every 45,000 km.
a) Towing a trailer or using a car-top carrier
b) Driving in dusty, sandy or wet conditions
c) Extended periods of idling or low speed operation
d) Repeated short trips of less than 16 km
*4 If this component has been submerged in water, the oil should be replaced.
Maintenance and Care
Scheduled Maintenance
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Form No.8CT5-EA-12K

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Owner Maintenance Precautions
The owner or a qualified service technician should make these vehicle inspections at the
indicated intervals to ensure safe and dependable operation.
Bring any problem to the attention of an Authorized Mazda Dealer or qualified service
technician as soon as possible.
When Refueling
lBrake and clutch fluid level (page 6-25)lEngine coolant level (page 6-23)lEngine oil level (page 6-22)lWasher fluid level (page 6-26)
At Least Monthly
Tire inflation pressures (page 6-36)
At Least Twice a Year (For Example, Every Spring and Fall)
You can do the following scheduled maintenance items if you have some mechanical
ability and a few basic tools and if you closely follow the directions in this manual.
lEngine coolant (page 6-23)lEngine oil (page 6-21)
Improper or incomplete service may result in problems. This section gives instructions only
for items that are easy to perform.
As explained in the Introduction (page 6-2), several procedures can be done only by a
qualified service technician with special tools.
Improper owner maintenance during the warranty period may affect warranty coverage.
Refer to Introduction (page 6-2) for owner's responsibility in protecting your investment.
For details, read the separate Mazda Warranty statement provided with the vehicle. If you
are unsure about any servicing or maintenance procedure, have it done by an Authorized
Mazda Dealer.
There are strict environmental laws regarding the disposal of waste oil and fluids. Please
dispose of your waste properly and with due regard to the environment.
We recommend that you entrust the oil and fluid changes of your vehicle to an Authorized
Mazda Dealer.
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Maintenance and Care
Owner Maintenance
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Form No.8CT5-EA-12K

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Engine Oil
NOTE
Changing the engine oil should be performed
by an Authorized Mazda Dealer.
Refer to Introduction (page 6-2) for owner's
responsibility in protecting your investment.
qRecommended Oil
U.S.A. and CANADA
Use SAE 0W-20 engine oil.
Mazda Genuine Oil is used in your Mazda
vehicle. Mazda Genuine 0W-20 Oil is
required to achieve optimum fuel
economy.
For maintenance service, Mazda
recommends Mazda Genuine Parts and
Castrol
®(U.S.A. only).
(ILSAC)
Only use SAE 0W-20 oil
“Certified For Gasoline Engines”by the
American Petroleum Institute (API).
Oil with this trademark symbol conforms
to the current engine and emission system
protection standards and fuel economy
requirements of the International
Lubricant Standardization and Approval
Committee (ILSAC), comprised of U.S.
and Japanese automobile manufacturers.
80
60
40 20
0 –40 –20
30
120 100
50 40 20
10 0
–10 –20
–30 –40
Except U.S.A. and CANADA
Use SAE 5W-30 engine oil.
Oil container labels provide important
information.
A chief contribution this type of oil makes
to fuel economy is reducing the amount of
fuel necessary to overcome engine
friction.
For maintenance service, Mazda
recommends Mazda Genuine Parts and
Castrol
®(Mexico only).
Maintenance and Care
Owner Maintenance
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Form No.8CT5-EA-12K

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Keep all flames, including cigarettes, and sparks away from open battery cells:
Flames and sparks near open battery cells are dangerous. Hydrogen gas, produced
during normal battery operation, could ignite and cause the battery to explode. An
exploding battery can cause serious burns and injuries.
NOTE
Before performing battery maintenance, remove the battery cover by pulling the tab.
Ta b
qBattery Maintenance
To get the best service from a battery:lKeep it securely mounted.lKeep the top clean and dry.lKeep terminals and connections clean,
tight, and coated with petroleum jelly
or terminal grease.
lRinse off spilled electrolyte
immediately with a solution of water
and baking soda.
lIf the vehicle will not be used for an
extended time, disconnect the battery
cables and charge the battery every six
weeks.
When replacing the battery, refer to the
specification charts (page 9-4).
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Maintenance and Care
Owner Maintenance
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Jump-Starting
Jump-starting is dangerous if done incorrectly. So follow the procedure carefully. If you
feel unsure about jump-starting, we strongly recommend that you have a competent service
technician do the work.
WARNING
Follow These Precautions Carefully:
To ensure safe and correct handling of the battery, read the following precautions
carefully before using the battery or inspecting it.
Do not allow the positive () terminal to contact any other metal object that
could cause sparks:
Flames and sparks near open battery cells are dangerous. Hydrogen gas, produced
during normal battery operation, could ignite and cause the battery to explode. An
exploding battery can cause serious burns and injuries. When working near a
battery, do not allow metal tools to contact the positive (
) or negative ()
terminal of the battery.
Keep all flames, including cigarettes, and sparks away from open battery
cells:
Flames and sparks near open battery cells are dangerous. Hydrogen gas, produced
during normal battery operation, could ignite and cause the battery to explode. An
exploding battery can cause serious burns and injuries.
Do not jump-start a frozen battery or one with a low fluid level:
Jump-starting a frozen battery or one with a low fluid level is dangerous. It may
rupture or explode, causing serious injury.
Connect the negative cable to a good ground point away from the battery:
Connecting the end of the second jumper cable to the negative (
) terminal of the
discharged battery is dangerous.
A spark could cause the gas around the battery to explode and injure someone.
Route the jumper cables away from parts that will be moving:
Connecting a jumper cable near or to moving parts (cooling fans, belts) is dangerous.
The cable could get caught when the engine starts and cause serious injury.
7-14
If Trouble Arises
Battery Runs Out
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Form No.8CT5-EA-12K

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Towing Description
We recommend that towing be done only
by an Authorized Mazda Dealer or a
commercial tow-truck service.
Proper lifting and towing are necessary to
prevent damage to the vehicle.
Particularly when towing a AWD vehicle,
where all the wheels are connected to the
drive train, proper transporting of the
vehicle is absolutely essential to avoid
damaging the drive system. Government
and local laws must be followed.
Wheel dollies
A towed 2WD vehicle should have its
drive wheels (front wheels) off the
ground. If excessive damage or other
conditions prevent this, use wheel dollies.
When towing a 2WD vehicle with the rear
wheels on the ground, release the parking
brake.
A towed AWD vehicle must have all its
wheels off the ground.
WARNING
Always tow a AWD vehicle with all four
wheels off the ground:
Towing a AWD vehicle with either the
front or rear wheels on the ground is
dangerous as the drive train could be
damaged, or the vehicle could trail
away from the tow truck and cause
an accident. If the drive train has
been damaged, transport the vehicle
on a flat bed truck.
7-20
If Trouble Arises
Emergency Towing
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Form No.8CT5-EA-12K

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8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 8-2
Customer Assistance (U.S.A.) ............ 8-2
Customer Assistance (Canada) ........... 8-7
Customer Assistance (Puerto Rico) ... 8-10
Customer Assistance (Mexico) ......... 8-11
Mazda Importer/Distributors ............... 8-13
Importer/Distributor .......................... 8-13
Distributor in Each Area ................... 8-13
Reporting Safety Defects ....................... 8-15
Reporting Safety Defects (U.S.A.) .... 8-15
Reporting Safety Defects (Canada) ... 8-16
Warranty ................................................ 8-17
Warranties for Your Mazda ............... 8-17
Outside the United States/Canada ..... 8-18
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 8-19
Add-On Non-Genuine Parts and
Accessories ....................................... 8-20
Cell Phones ............................................. 8-21
Cell Phones Warning ......................... 8-21
Event Data Recorder ............................. 8-22
Event Data Recorder ......................... 8-22
Uniform Tire Quality Grading System
(UTQGS) ................................................ 8-23
Uniform Tire Quality Grading System
(UTQGS) .......................................... 8-23Tire Information (U.S.A.) ..................... 8-25
Tire Labeling ..................................... 8-25
Location of the Tire Label
(Placard) ............................................ 8-31
Tire Maintenance .............................. 8-34
Vehicle Loading ................................ 8-37
Steps for Determining the Correct Load
Limit ................................................. 8-43
Declaration of Conformity .................... 8-44
Declaration of Conformity ................ 8-44
Service Publications .............................. 8-49
Service Publications .......................... 8-49
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary restraint
system modified to accommodate a person with certain medical conditions in accordance with a
certified physician, contact an Authorized Mazda Dealer.
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP 2.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management or it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda North American
Operations by one of the following ways.
Log on: at www.mazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on“Contact Us”located on the“Inside Mazda”tab, or at the bottom of the
page at www.mazdaUSA.com
By phone at: 1 (800) 222-5500
8-2
Customer Information and Reporting Safety Defects
Customer Assistance
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