Page 406 of 506
Phone issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble
connecting my
phone to SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
•Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
•Update your device’s software
firmware.
•Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
your phone’s compatibility.
•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
SYNC®405
2014 Navigator(nav)
Owners Guide gf, 1st Printing, June 2013
USA(fus)
Page 407 of 506
USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble
connecting my
device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•Make sure you are using the
manufacturer’s cable.
•Make sure the USB cable is
properly inserted into the device
and the vehicle’s USB port.
•Make sure that the device
does not have an auto-install
program or active security
settings.
SYNC does not
recognize my
device when I
turn on the car.This is a device
limitation.Make sure you are not leaving
the device in your vehicle
during very hot or cold
temperatures.
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
406SYNC®
2014 Navigator(nav)
Owners Guide gf, 1st Printing, June 2013
USA(fus)
Page 484 of 506

Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the
fluid needs to be changed. However, a qualified expert, such as the
factory-trained technicians at your dealership, should inspect discolored
fluids that also show signs of overheating or foreign material
contamination immediately.
Make sure to change your vehicle’s oils and fluids at the specified intervals
or in conjunction with a repair. Flushing is a viable way to change fluid for
many vehicle sub-systems during scheduled maintenance. It is critical that
systems are flushed only with new fluid that is the same as that required to
fill and operate the system or using a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Scheduled Maintenance483
2014 Navigator(nav)
Owners Guide gf, 1st Printing, June 2013
USA(fus)
Page 485 of 506

Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection
Accessory drive belt(s) Hazard warning system operation
Battery performance Horn operation
Engine air filter Radiator, cooler, heater and A/C hoses
Exhaust system Suspension components for leaks or
damage
Exterior lamps operation Steering and linkage
Fluid levels
*; fill if necessary Tires (including spare) for wear and
proper pressure**
For oil and fluid leaks Windshield for cracks, chips or pits
Half-shaft dust boots Washer spray and wiper operation
*Brake, coolant recovery reservoir, automatic transmission, power
steering (if equipped) and window washer.
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It is a comprehensive way to perform a
thorough inspection of your vehicle. It is your checklist that gives you
immediate feedback on the overall condition of your vehicle. You will
know what has been checked, what is okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
484Scheduled Maintenance
2014 Navigator(nav)
Owners Guide gf, 1st Printing, June 2013
USA(fus)
Page 499 of 506

911 Assist™ ..............................384
A
ABS (see Brakes) .....................190
Accessing call history/phone
book during active call .............373
Accessing the help screen .......447
Accessing the music in your
jukebox ......................................441
Accessing your media menu
features ......................................396
Accessing your phone menu
features ......................................375
Accessory delay ..........................95
Active call menu options .........373
Advanced menu options ...382, 402
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................382
Airbag supplemental restraint
system ..........................................51
and child safety seats ..............52
description ................................51
disposal ......................................57
driver airbag ..............................51
passenger airbag .......................51
side airbag ...........................51, 53
Air cleaner filter .......268–269, 324
Air filter .............................269, 324
All Wheel Drive (AWD),
driving off road .........................182
Ambulance packages ..................16
AM/FM .......................................423
Antifreeze (see Engine
coolant) .....................................259Anti-lock brake system
(see Brakes) ..............................190
Anti-theft system ..................80, 82
arming the system ..............80, 82
disarming a triggered system ..82
AppLink™ .................................392
Audio system
Single CD ................................334
Audio system (see Radio) .......334
Automatic transmission
driving an automatic
overdrive .................................176
fluid, adding ............................263
fluid, checking ........................263
fluid, refill capacities ..............320
fluid, specification ..................320
Auxiliary input jack (Line in) ..342
Auxiliary powerpoint ................155
Axle
lubricant specifications ..........320
refill capacities ........................320
B
Battery .......................................265
acid, treating emergencies .....265
jumping a disabled battery ....235
maintenance-free ....................265
replacement, specifications ...324
servicing ..................................265
Booster seats ...............................23
Brakes ........................................190
anti-lock ...................................190
anti-lock brake system (ABS)
warning light ...........................190
brake warning light ................190
fluid, checking and adding ....264
fluid, refill capacities ..............320
fluid, specifications .................320
498Index
2014 Navigator(nav)
Owners Guide gf, 1st Printing, June 2013
USA(fus)