2014 LINCOLN MKZ maintenance

Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions,
regularly inspect your vehicle, and
seek repair for any damage or problem
you suspect. Vehicle Health Report
supplements, but cannot replace,
normal maintenance and vehicle
inspection. Vehicle Health Report only
monitors certain systems
electronically monitored by your
vehicle and will not monitor or report
the status of any other system, (such
as brake lining wear). Failure to
perform scheduled maintenance and
regularly inspect your vehicle may
result in vehicle damage and serious
injury.
Note: This feature is only available in
the United States.
Note: Your Vehicle Health Report
feature requires activation prior to use.
Visit www.SYNCMyRide.com to
register. There is no fee or subscription
associated with Vehicle Health Report,
but you must register to use this
feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle
Health Report Privacy Notice.
Note: In order to allow a break-in
period for your vehicle, you may not be
able to create a Vehicle Health Report
until your vehicle odometer has
reached 200 miles. Note:
Cellular phone and SMS charges
may apply when making a report.
Register for Vehicle Health Report and
set your report preferences at
www.SYNCMyRide.com. After
registering, you can request a Vehicle
Health Report (inside your vehicle).
Return to your account at
www.SYNCMyRide.com to view your
report. You can also choose for SYNC
to remind you automatically to run
reports at specific mileage intervals.
Cellular phone airtime usage may
apply when reporting.
The system allows you to check your
vehicle’s overall health in the form of
a diagnostic report card. The Vehicle
Health Report contains valuable
information, such as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections by your authorized
dealer that still need servicing.
Making a Report
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If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health
Report.
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To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle
health report".
403
MyLincoln Touch™

GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major
repair expenses resulting from neglect
or inadequate maintenance and may
help to increase the value of your
vehicle when you sell or trade it. Keep
all receipts for completed
maintenance with your vehicle.
We have established regular
maintenance intervals for your vehicle
based upon rigorous testing. It is
important that you have your vehicle
serviced at the proper times. These
intervals serve two purposes; one is
to maintain the reliability of your
vehicle and the second is to keep your
cost of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed
and to make sure that the materials
used meet the specifications
identified in this owner's manual. See
Capacities and Specifications
(page 329).
Failure to perform scheduled
maintenance invalidates warranty
coverage on parts affected by the lack
of maintenance.
Why Maintain Your Vehicle at
Your Dealership?
Factory-Trained Technicians
Service technicians participate in
extensive factory-sponsored
certification training to help them
become experts on the operation of
your vehicle. Ask your dealership
about the training and certification
their technicians have received.
Genuine Ford and Motorcraft®
Replacement Parts
Dealerships stock Ford, Motorcraft
and Ford-authorized branded
re-manufactured replacement parts.
These parts meet or exceed our
specifications. Parts installed at your
dealership carry a nationwide
12-month or 12000-mile (20000
kilometer) parts and labor limited
warranty.
If you do not use Ford authorized parts
they may not meet our specifications
and depending on the part, it could
affect emissions compliance.
Convenience
Many dealerships have extended
evening and Saturday hours to make
your service visit more convenient and
they offer one stop shopping. They
can perform any services that are
required on your vehicle, from general
maintenance to collision repairs.
Note:Not all dealers have extended
hours or body shops. Please contact
your dealer for details.
436
Scheduled Maintenance

Protecting Your Investment
Maintenance is an investment that
pays dividends in the form of
improved reliability, durability and
resale value. To maintain the proper
performance of your vehicle and its
emission control systems, make sure
you have scheduled maintenance
performed at the designated intervals.
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system,
which displays a message in the
information display at the proper oil
change interval. This interval may be
up to one year or 10000 miles (16000
kilometers).
When ENGINE OIL CHANGE DUE or
OIL CHANGE REQUIRED appears in
the information display, it is time for
an oil change. Make sure you perform
the oil change within two weeks or
500 miles (800 kilometers) of the
ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED message
appearing. Make sure you reset the
Intelligent Oil-Life Monitor after each
oil change. See (page 101).
If your information display resets
prematurely or becomes inoperative,
you should perform the oil change
interval at six months or 5000 miles
(8000 kilometers) from your last oil
change. Never exceed one year or
10000 miles (16000 kilometers)
between oil change intervals. Your vehicle is very sophisticated and
built with multiple, complex,
performance systems. Every
manufacturer develops these systems
using different specifications and
performance features. That is why it
is important to rely upon your
dealership to properly diagnose and
repair your vehicle.
Ford Motor Company has
recommended maintenance intervals
for various parts and component
systems based upon engineering
testing. Ford Motor Company relies
upon this testing to determine the
most appropriate mileage for
replacement of oils and fluids to
protect your vehicle at the lowest
overall cost to you and recommends
against maintenance schedules that
deviate from the scheduled
maintenance information.
We strongly recommend the use of
only genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the
recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or
additives not approved by us as part
of your vehicle’s normal maintenance.
Please consult your warranty
information.
437
Scheduled Maintenance

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and,
by itself, does not necessarily indicate
a concern or that the fluid needs to be
changed. However, a qualified expert,
such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also
show signs of overheating or foreign
material contamination immediately.Make sure to change your vehicle’s
oils and fluids at the specified
intervals or in conjunction with a
repair. Flushing is a viable way to
change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems
are flushed only with new fluid that is
the same as that required to fill and
operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following
basic maintenance checks and
inspections every month or at
six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
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Scheduled Maintenance

Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running
right, it is important to have the
systems on your vehicle checked
regularly. This can help identify
potential issues and prevent major
problems. We recommend having the
following multi-point inspection
performed at every scheduled
maintenance interval to help make
sure your vehicle keeps running great.
Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air condi-tioning hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear andproper pressure
**Fluid levels*; fill if necessary
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Scheduled Maintenance

Multi-Point inspection
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
**If your vehicle is equipped with a temporary mobility kit, check the tire sealant
expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the
multi-point vehicle inspection. It is a
comprehensive way to perform a
thorough inspection of your vehicle.
Your checklist gives you immediate
feedback on the overall condition of
your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor®
Your vehicle is equipped with an
Intelligent Oil-Life Monitor that
determines when you should change
the engine oil based on how your
vehicle is used. By using several
important factors in its calculations,
the monitor helps reduce the cost of
owning your vehicle and reduces
environmental waste at the same
time. This means you do not have to
remember to change the oil on a
mileage-based schedule. Your vehicle
lets you know when an oil change is
due by displaying ENGINE OIL
CHANGE DUE
or OIL CHANGE
REQUIRED in the information display.
The following table provides
examples of vehicle use and its
impact on oil change intervals. It is a
guideline only. Actual oil change
intervals depend on several factors
and generally decrease with severity
of use.
When to expect the OIL CHANGE REQUIRED message
Vehicle use and example
Miles (kilometers)
Normal
7500-10000
(12000-16000) Normal commuting with highway driving
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Scheduled Maintenance

When to expect the OIL CHANGE REQUIRED messageVehicle use and example
Miles (kilometers)
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499
(8000-11999) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999
(4000-7999) Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals
At every oil change interval as indicated by the information display*
Change engine oil and filter.**
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for
requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking
brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints. Lubricate any areas with grease fittings (All-
wheel drive vehicles).
Inspect the half-shaft boots.
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Scheduled Maintenance

At every oil change interval as indicated by the information display*
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft
and U-joints. Lubricate any areas with grease fittings (All-wheel drive vehicles).
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, loose-
ness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service
intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine Oil Check (page 271).
Other maintenance items 1
Replace cabin air filter.
Every 20000 miles
(32000 km)
Replace engine air filter.
Every 30000 miles
(48000 km)
Change engine coolant.
2At 100000 miles
(160000 km)Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s).
3
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
Replace accessory drive belt(s).
4
1
Perform these maintenance items within 3000 miles (4800 kilometers) of
the last engine oil and filter change. Do not exceed the designated distance for
the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then
every three years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
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Scheduled Maintenance