3. Once you connect to the service,follow the voice prompts to
request the desired service, such
as "Traffic" or "Directions". You
can also say, "What are my
choices?" to receive a list of
available services from which to
choose.
4. Say, "Services" to return to the Services main menu or for help,
say, "Help".
Connecting to SYNC Services
Using the Touchscreen
E142608
If your vehicle is equipped
with Navigation, press the
Information button.
If your vehicle is not equipped with
Navigation, press the green tab on
your touchscreen.
1. Select Connect to Services to initiate an outgoing call to SYNC
Services using your phone.
2. Once connected, follow the voice prompts to request your desired
Service, such as "Traffic" or
"Directions". You can also say,
"What are my choices?" to receive
a list of available services from
which to choose.
3. Say, "Services" to return to the Services main menu or for help,
say, "Help". Receiving Turn-by-Turn Directions
1. When connected to SYNC
Services, say "Directions" or
"Business search". To find the
closest business or type of
business to your current location,
just say "Business search" and
then "Search near me". If you need
further assistance in finding a
location you can say "Operator" at
any time within a Directions or
Business search to speak with a
live operator. The system may
prompt you to speak with an
operator when it has difficulty
matching your voice request. The
live operator can assist you by
searching for businesses by name
or by category, residential
addresses by street address or by
name or specific street
intersections. Operator Assist is a
feature of your SYNC Services
subscription. For more information
on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your Destination. After the route
download is finished, the phone
call automatically ends.
394
MyLincoln Touch™
If your vehicle is not equipped with
Navigation:
• Turn-by-turn directions appear inthe information display, in the
status bar of your touchscreen
system and on the SYNC Services
screen. You also receive driving
instructions from audible prompts.
• When on an active route, you can select Route Summary or Route
Status using the touchscreen
controls or voice commands to
view the Route Summary Turn
List or the Route Status ETA.
You can also turn voice guidance
on or off, cancel the route or
update the route. If you miss a turn, SYNC automatically
asks if you want the route updated.
Just say, "Yes" when prompted and
the system delivers a new route to
your vehicle.
If your vehicle is equipped with
Navigation, SYNC Services downloads
your requested destination to the
navigation system. The navigation
system then calculates the route and
provides driving instructions. See
Navigation (page 407).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone
button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu.
SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite
information. You can save address points, such as
work or home. You can also save favorite informa-
tion like sports teams, such as Detroit Lions, or a
news category. You can learn more about personal-
ization by logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected
to SYNC Services) to interrupt a voice prompt or an
audio clip (such as a sports report) and say your
voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN
(Vehicle Identification Number). You can pair and
connect your phone to any vehicle equipped with
SYNC Services and continue enjoying your person-
alized services.
Portable
395
MyLincoln Touch™
SYNC Services Voice Commands
E142599
When a route has been
downloaded (non-navigationsystems), press the voice button on
the steering wheel controls. When
prompted, say any of the following
commands:
"SERVICES"
"Cancel route"
"Navigation voice off" "Navigation voice on" "Next turn"
"Route status"
"Route summary" "Services"
"Update route" "Help"
Sirius T ravel Link (If Equipped)
WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: In order to use Sirius Travel Link,
your vehicle must be equipped with
navigation and your navigation SD card
must be in the SD card slot.
Note: A paid subscription is required
to access and use these features. Go
to www.siriusxm.com/travellink for
more information.
Note: Visit www.siriusxm.com/traffic#
and click on Coverage map and details
for a complete listing of all traffic areas
covered by Sirius Travel Link.
Note: Neither Sirius nor Ford is
responsible for any errors or
inaccuracies in the Sirius Travel Link
services or its use in vehicles.
396
MyLincoln Touch™
When you subscribe to Sirius Travel
Link, it can help you locate the best
gas prices, find movie listings, get
current traffic alerts, view the current
weather map, get accurate ski
conditions and see scores to current
sports games.
E142608
If your vehicle is equipped
with Navigation, touch the i
(Information) button to
access these features. If your vehicle
is not equipped with Navigation, touch
the corner of the touchscreen with the
green tab.
Traffic On Route and Traffic
Nearby
Touch these buttons to identify traffic
incidents on your route, nearby your
vehicle’s current location or near any
of your favorite places, if
programmed.
Fuel Prices
Touch this button to view fuel prices
at stations close to your vehicle’s
location or on an active navigation
route.
Movie Listings
Touch this button to view nearby
movie theaters and their show times,
if available. Weather
Touch this button to view the nearby
weather, current weather, or the five
day forecast for the chosen area.
Select
Map to see the weather map,
which can show storms, radar
information, charts and winds. Select
Area to select from a listing of
weather locations.
Sports Info
Touch this button to view scores and
schedules from a variety of sports.
You can also save up to 10 favorite
teams for easier access. The score
automatically refreshes when a game
is in progress.
Ski Conditions
Touch this button to view ski
conditions for a specific area.
Sirius Travel Link Voice
Commands
E142599
Press the voice button on the
steering wheel controls.
When prompted, say any of
the following commands:
397
MyLincoln Touch™
Alerts
E142608
If your vehicle is equipped
with Navigation, touch the i
(Information) button to
access these features. If your vehicle
is not equipped with Navigation, touch
the corner of the touchscreen with the
green tab.
Press Alerts, and then choose from
any of the following services:
• View the complete message
• Delete the message
• Delete All messages
This screen displays any system
messages (such as an SD card fault).
Note: The system alerts you to any
messages by turning the information
icon yellow. After you read or delete
the messages, the icon returns to white.
Calendar
E142608
If your vehicle is equipped
with Navigation, touch the i
(Information) button to
access these features. If your vehicle
is not equipped with Navigation, touch
the corner of the touchscreen with the
green tab.
Press Calendar. You can view the
current calendar by day, week or
month.
911 Assist (If Equipped)
WARNINGS
Unless the 911 Assist setting is
set on before a crash, the system
will not dial for help, which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
Do not wait for 911 Assist to
make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time, which could increase
the risk of serious injury or death after
a crash. If you do not hear 911 Assist
within five seconds of the crash, the
system or phone may be damaged or
non-functional.
Always place your phone in a
secure location in your vehicle so
it does not become a projectile or
damaged in a crash. Failure to do so
may cause serious injury to someone
or damage the phone, which could
prevent 911 Assist from working
properly.
Note: The SYNC 911 Assist feature
must be set on prior to the incident.
Note: Before setting this feature on,
make sure that you read the 911 Assist
Privacy Notice later in this section for
important information.
400
MyLincoln Touch™
Note:If any user turns 911 Assist on or
off, that setting applies for all paired
phones. If 911 Assist is turned off, either
a voice message plays or a display
message (or icon) comes on (or both)
when your vehicle is started after a
previously paired phone connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have
trouble using this feature.
If a crash deploys an airbag (excludes
knee airbags and rear inflatable safety
belts [if equipped]) or activates the
fuel pump shut-off, your
SYNC-equipped vehicle may be able
to contact emergency services by
dialing 911 through a paired and
connected Bluetooth-enabled phone.
You can learn more about the 911
Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints
System (page 42). Important
information regarding airbag
deployment is in this chapter.
See Roadside Emergencies (page
243). Important information regarding
the fuel pump shut-off is in this
chapter. Setting 911 Assist On
E142608
If your vehicle is equipped
with Navigation, touch the i
(Information) button to
access these features. If your vehicle
is not equipped with Navigation, touch
the corner of the touchscreen with the
green tab.
Touch Apps > 911 Assist, then select
On.
E142607
You can also access 911
Assist by:
• Pressing the Settings icon > Settings > Phone > 911 Assist,
or
• Pressing the Settings icon > Help > 911 Assist.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working properly at the time of the
incident and throughout feature
activation and use.
• The 911 Assist feature must be set on prior to the incident.
• You must pair and connect a Bluetooth-enabled and
compatible phone to SYNC.
• A connected Bluetooth-enabled phone must have the ability to
make and maintain an outgoing
call at the time of the incident.
401
MyLincoln Touch™
"CLIMATE"
"A/C off""A/C on"
"Automatic"
"Defrost off" "Defrost on" "Dual off"
"Floor on"
"Fan decrease" "Fan increase"
"MAX A/C off" "MAX A/C on" "My temp" "Off""On"
"Panel floor on" "Panel on"
"Rear defrost off" "Rear defrost on" "Recirc off""Recirc on"
"Temperature"
*
"Temperature <15.5-29.5> degrees" "Temperature <60-85> degrees" "Temperature decrease"
"CLIMATE"
"Temperature high"
"Temperature increase" "Temperature low"
"Windshield floor on" "Help"
* If you say "Temperature", you can
then say any of the commands in the
following chart.
"TEMPERATURE"
"<15.5-29.5> degrees"
"<60-85> degrees" "High""Low"
"Help"
NAVIGATION (IF EQUIPPED)
Note: The navigation SD card must be
in the SD card slot to operate the
navigation system. If you need a
replacement SD card, see an
authorized dealer.
Note: The SD card slot is
spring-loaded. To remove the SD card,
just push the card in and release it. Do
not attempt to pull the card out to
remove it; this could cause damage.
Your navigation system is comprised
of two main features, destination
mode and map mode.
407
MyLincoln Touch™
To set a destination, press the green
corner of your touchscreen, then the
Dest button when it appears. See
Setting a destination later in this
chapter.
To view the navigation map and your
vehicle's current location, touch the
green bar in the upper right hand
corner of the touchscreen, or, press
Dest, then Map. See Map mode later
in this chapter.
Setting a Destination
Press the green corner of your
touchscreen, then the Dest button
when it appears. Choose any of the
following:
Destination
My Home
Favorites
Previous Destinations Point of InterestEmergency
Street Address IntersectionCity Center Map
Edit Route Cancel Route 1. Enter the necessary information
into the highlighted text fields (in
any order). For address destination
entry, the Go! button appears once
you enter all the necessary
information. Pressing the Go!
button makes the address location
appear on the map. If you choose
Previous Destination , the last 20
destinations you have selected
appear.
2. Select Set as Dest to make this your destination. You can also
choose to set this as a waypoint
(have the system route to this
point on the way to your current
destination) or save it as a favorite.
The system considers any Avoid
Areas selections in its route
calculation.
3. Choose from up to three different types of routes, and then select
Start Route.
• Fastest: Uses the fastest moving roads possible.
• Shortest: Uses the shortest distance possible.
• Eco Route: Uses the most fuel-efficient route.
You can cancel the route or have the
system demo the route for you. Select
Route Prefs to set route preferences
like avoiding freeways, tollroads,
ferries and car trains as well as to use
or not use high-occupancy vehicle
lanes. (High-occupancy vehicle lanes
are also known as carpool or diamond
lanes. People who ride in buses,
vanpools or carpools use these lanes.)
408
MyLincoln Touch™