
For a complete listing of the accessories
that are available for your vehicle, please
contact an authorized dealer or visit our
online store at Accessories.Lincoln.com
(United States only).
Lincoln Custom Accessories are available
for your vehicle through an authorized
Lincoln dealer. Lincoln Motor Company
will repair or replace any properly
authorized dealer-installed Lincoln Custom
Accessories found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.
Lincoln Motor Company will warrant your
vehicle through the warranty that provides
the greatest benefit:
• 12 months or 12000 miles (20000
kilometers) (whichever occurs first).
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Hood deflectors
• Side-window deflectors
• Wheels
• Bumper protectors
Interior style
• All-weather floor mats
• Rear seat entertainment*
• Premium carpeted floor mats Lifestyle
•
Ash cup (smoker's packages)
• Cargo area protector
• Cargo net
• Cargo organizer
• Roof racks and carriers*
Peace of mind
• Car cover*
• Wheel locks
• Bumper mounted parking sensor*
• Locking fuel plug for capless fuel
system
*The accessory manufacturer designs,
develops and therefore warrants Lincoln
Licensed Accessories, and does not
design or test these accessories to Lincoln
Motor Company engineering
requirements. Contact an authorized
Lincoln dealer for the manufacturer's
limited warranty details and request a copy
of the Lincoln Licensed Accessories
product limited warranty from the
accessory manufacturer.
389
MKZ (CC9) Accessories

Description of Other Rights and
Limitations
•
Speech Recognition: If the SOFTWARE
includes speech recognition
component(s), you should understand
that speech recognition is an
inherently statistical process and that
recognition errors are inherent in the
process. Neither FORD MOTOR
COMPANY nor its suppliers shall be
liable for any damages arising out of
errors in the speech recognition
process.
• Limitations on Reverse Engineering,
Decompilation and Disassembly: You
may not reverse engineer, decompile,
or disassemble nor permit others to
reverse engineer, decompile or
disassemble the SOFTWARE, except
and only to the extent that such activity
is expressly permitted by applicable
law notwithstanding this limitation.
• Limitations on Distributing, Copying,
Modifying and Creating Derivative
Works:
You may not distribute, copy,
make modifications to or create
derivative works based on the
SOFTWARE, except and only to the
extent that such activity is expressly
permitted by applicable law
notwithstanding this limitation.
• Single EULA:
The end user
documentation for the DEVICE and
related systems and services may
contain multiple EULAs, such as
multiple translations and/or multiple
media versions (e.g., in the user
documentation and in the software).
Even if you receive multiple EULAs,
you are licensed to use only one (1)
copy of the SOFTWARE. •
SOFTWARE Transfer:
You may
permanently transfer your rights under
this EULA only as part of a sale or
transfer of the DEVICE, provided you
retain no copies, you transfer all of the
SOFTWARE (including all component
parts, the media and printed materials,
any upgrades, and, if applicable, the
Certificate(s) of Authenticity), and the
recipient agrees to the terms of this
EULA. If the SOFTWARE is an upgrade,
any transfer must include all prior
versions of the SOFTWARE.
• Termination:
Without prejudice to any
other rights, FORD MOTOR COMPANY
or MS may terminate this EULA if you
fail to comply with the terms and
conditions of this EULA.
• Security Updates/Digital Rights
Management: Content owners use the
WMDRM technology included in your
DEVICE to protect their intellectual
property, included copyrighted
content. Portions of the SOFTWARE
on your DEVICE use WMDRM software
to access WMDRM-protected content.
If the WMDRM software fails to protect
the content, content owners may ask
Microsoft to revoke the SOFTWARE's
ability to use WMDRM to play or copy
protected content. This action does
not affect unprotected content. When
your DEVICE downloads licenses for
protected content, you agree that
Microsoft may include a revocation list
with the licenses. Content owners may
require you to upgrade the SOFTWARE
on your DEVICE to access their
content. If you decline an upgrade, you
will not be able to access content that
requires the upgrade.
392
MKZ (CC9) Appendices

PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. IN NO EVENT SHALL MS,
MICROSOFT CORPORATION AND/OR
THEIR AFFILIATES BE LIABLE FOR ANY
AMOUNT IN EXCESS OF U.S. TWO
HUNDRED FIFTY DOLLARS (U.S.
$250.00).
•
THERE ARE NO WARRANTIES OTHER
THAN THOSE THAT MAY EXPRESSLY
BE PROVIDED FOR YOUR NEW
VEHICLE.
Adobe
Contains Adobe® [Flash® Player] or [AIR®]
technology by Adobe Systems
Incorporated. This [Licensee Product]
contains [Adobe® Flash® Player] [Adobe®
AIR®] software under license from Adobe
Systems Incorporated, Copyright
©1995-2009 Adobe Macromedia Software
LLC. All rights reserved. Adobe, Flash and
AIR are trademarks of Adobe Systems
Incorporated.
End User Notice
Microsoft® Windows® Mobile for
Automotive Important Safety Information
This system Ford SYNC™ contains software
that is licensed to Manufacturer FORD
MOTOR COMPANY by an affiliate of
Microsoft Corporation pursuant to a
license agreement. Any removal,
reproduction, reverse engineering or other
unauthorized use of the software from this
system in violation of the license
agreement is strictly prohibited and may
subject you to legal action. Read and follow instructions: Before
using your Windows Automotive- based
system, read and follow all instructions and
safety information provided in this end
user manual ("User's Guide"). Not following
precautions found in this User's Guide can
lead to an accident or other serious
consequences.
Keep User's Guide in vehicle: When kept
in the vehicle, the User's Guide will be a
ready reference for you and other users
unfamiliar with the Windows
Automotive-based system. Please make
certain that before using the system for
the first time, all persons have access to
the User's Guide and read its instructions
and safety information carefully. WARNING
Operating certain parts of this
system while driving can distract
your attention away from the road, and
possibly cause an accident or other
serious consequences. Do not change
system settings or enter data non-verbally
(using your hands) while driving. Stop the
vehicle in a safe and legal manner before
attempting these operations. This is
important since while setting up or
changing some functions you might be
required to distract your attention away
from the road and remove your hands from
the wheel. 396
MKZ (CC9) Appendices

You agree to indemnify and hold Telenav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the Telenav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the
Telenav Software, to provide Telenav with
true, accurate, current, and complete
information about yourself, and (b) to
inform Telenav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
Subject to your compliance with the terms
of this Agreement, Telenav hereby grants
to you a personal, non-exclusive,
non-transferable license (except as
expressly permitted below in connection
with your permanent transfer of the
Telenav Software license), without the right
to sublicense, to use the Telenav Software
(in object code form only) in order to
access and use the Telenav Software. This
license shall terminate upon any
termination or expiration of this
Agreement. You agree that you will use
the Telenav Software only for your
personal business or leisure purposes, and
not to provide commercial navigation
services to other parties.
3.1 License Limitations
You agree not to do any of the following:
(a) reverse engineer, decompile,
disassemble, translate, modify, alter or
otherwise change the Telenav Software
or any part thereof; (b) attempt to derive
the source code, audio library or structure
of the Telenav Software without the prior
express written consent of Telenav; (c)
remove from the Telenav Software, or
alter, any of Telenav’
s or its suppliers’
trademarks, trade names, logos, patent or
copyright notices, or other notices or
markings; (d) distribute, sublicense or
otherwise transfer the Telenav Software
to others, except as part of your
permanent transfer of the Telenav
Software; or (e) use the Telenav Software
in any manner that (i) infringes the
intellectual property or proprietary rights,
rights of publicity or privacy or other rights
of any party, (ii) violates any law, statute,
ordinance or regulation, including but not
limited to laws and regulations related to
spamming, privacy, consumer and child
protection, obscenity or defamation, or (iii)
is harmful, threatening, abusive, harassing,
tortuous, defamatory, vulgar, obscene,
libelous, or otherwise objectionable; and
(f ) lease, rent out, or otherwise permit
unauthorized access by third parties to the
Telenav Software without advanced
written permission of Telenav.
4. Disclaimers
To the fullest extent permissible pursuant
to applicable law, in no event will Telenav,
its licensors and suppliers, or agents or
employees of any of the foregoing, be
liable for any decision made or action
taken by you or anyone else in reliance
399
MKZ (CC9) Appendices

installed, copied, or used the Data, you
must contact your retailer or HERE North
America, LLC (as defined below) within
thirty (30) days of purchase for a refund of
your purchase price. To contact HERE,
please visit www.here.com.
The Data is provided for your personal,
internal use only and may not be resold.
It is protected by copyright, and is subject
to the following terms (this “End User
License Agreement”) and conditions which
are agreed to by you, on the one hand,
and HERE and its licensors (including their
licensors and suppliers) on the other hand.
For purposes of these terms, “HERE” shall
mean (a) HERE North America, LLC with
respect to Data for the Americas and/or
the Asia Pacific region and (b) HERE
Europe B.V. for Data for Europe, the
Middle East and/or Africa.
The Data includes certain information and
related content provided under license to
HERE from third parties and is subject to
the applicable supplier terms and
copyright notices set forth at the following
URL:
http://corporate.navteq.com/supplier_terms.html.
TERMS AND CONDITIONS
License Limitations on Use:
You agree that your license to use this
Data is limited to and conditioned on use
for solely personal, noncommercial
purposes, and not for service bureau,
timesharing or other similar purposes.
Except as otherwise set forth herein, you
agree not to otherwise reproduce, copy,
modify, decompile, disassemble or reverse
engineer any portion of this Data, and may
not transfer or distribute it in any form, for
any purpose, except to the extent
permitted by mandatory laws.
License Limitations on Transfer:
Your limited license does not allow transfer
or resale of the Data, except on the
condition that you may transfer the Data
and all accompanying materials on a
permanent basis if: (a) you retain no copies
of the Data; (b) the recipient agrees to the
terms of this End-User License Agreement;
and (c) you transfer the Data in the exact
same form as you purchased it by
physically transferring the original media
(e.g., the CD-ROM or DVD you purchased),
all original packaging, all Manuals and
other documentation. Specifically,
Multi-disc sets may only be transferred or
sold as a complete set as provided to you
and not as a subset thereof.
Additional License Limitations:
Except where you have been specifically
licensed to do so by HERE in a separate
written agreement, and without limiting
the preceding paragraph, your license is
conditioned on use of the Data as
prescribed in this agreement, and you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles capable of
vehicle navigation, positioning, dispatch,
403
MKZ (CC9) Appendices

Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Your vehicle is equipped with an
information display, which indicates the
proper oil change interval. This interval
may be up to one year or 10000 miles
(16000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the
ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the oil monitoring system
after each oil change.
See Engine Oil
Check (page 254).
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil
change intervals. Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals
or additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
413
MKZ (CC9) Scheduled Maintenance

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert,
such as the factory-trained technicians at
your dealership, should inspect discolored
fluids that also show signs of overheating
or foreign material contamination
immediately.
Make sure to change your vehicle
’s oils
and fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
414
MKZ (CC9) Scheduled Maintenance

Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tir\
e sealant expiration
Use By date on the canister. Replace as needed.
415
MKZ (CC9) Scheduled Maintenance