2014 LINCOLN MKX ESP

Extended Service Plan (ESP)
PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS
WITH A LINCOLN EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
Lincoln owners have discovered the powerful protection of Lincoln
Extended Service Plan. It is the only extended service plan backed by
Lincoln Motor Company, and provides peace of mind protection beyond
the New Vehicle Limited Warranty coverage.
Lincoln ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Lincoln Extended Service Plan. With Lincoln ESP, you
minimize your risk for unexpected repair bills and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four Extended Service Plans with different levels of coverage.
Ask your authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over 1000
covered components, this plan is so complete that we generally only
discuss what’s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech
items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Extended Service Plan is honored by all authorized Lincoln and
Ford dealers in the U.S. and Canada. It is the only extended service plan
authorized and backed by Lincoln Motor Company.
That means you get:
•Reliable, quality service at any Lincoln or Ford dealership.
•Repairs performed by factory trained technicians, using genuine parts.
Rental Car Reimbursement
1st Day Rental Benefit
You take advantage of replacement transportation if your vehicle is at
your authorized dealer for same day covered repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered repairs, you are eligible for
rental car coverage, including bumper to bumper warranty repairs, and
Field Service Actions.
Extended Service Plan325
2014 MKX(mkx)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)

Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Transferable Coverage
If you sell your vehicle before your Lincoln Extended Service Plan
coverage expires, you can transfer any remaining coverage to the new
owner. Whenever you sell your vehicle, prospective buyers may have a
higher degree of confidence that vehicle was properly maintained with
Lincoln ESP, thereby improving resale value.
Avoid the Rising Cost of Properly Maintaining Your Vehicle!
Lincoln Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and select items that routinely
wear out. The coverage is prepaid, so you never have to worry about
affording your vehicle maintenance. It covers regular checkups, routine
inspections, preventive care and replacement of select items that require
periodic attention for normal wear:
•Windshield wiper blades.
•Spark plugs (except in California).
•The clutch disc.
•Brake pads and linings.
•Shock absorbers.
•Belts and hoses.
•Diesel exhaust fluid replenishment.
Interest Free Finance Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program allowing you all the security and benefits Lincoln ESP
has to offer while paying over time. You are pre-approved with no credit
checks, no hassles! To learn more, call our Lincoln ESP specialists at
800-367-3377.
Lincoln ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
326Extended Service Plan
2014 MKX(mkx)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)

AM/FM/CD PREMIUM AUDIO SYSTEM
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
Note:The MyLincoln Touch system controls most of the audio features.
See theMyLincoln Touchchapter for more information.
A.SEEK, Reverse and Fast Forward:
•In radio mode, select a frequency band and press one of these
buttons. The system stops at the first station it finds in that direction.
•In Sirius mode, press these buttons to select the previous or next
channel. If a specific category is selected (such as Jazz, Rock or
News), use these buttons to find the previous or next channel in the
selected category.
•In CD mode, press these buttons to select the previous or next track.
B.Eject:Press this button to eject a CD.
C.CD Slot:Insert a CD.
SEEK
VO LTUNE
BACD
FE
330Audio System
2014 MKX(mkx)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)

GENERAL INFORMATION
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
A. Phone
B. Navigation (or Information if your vehicle is not equipped with
Navigation)
C. Climate
D. Settings
E. Home
F. Information
G. Entertainment
AB
GCDFE
332MyLincoln Touch™
2014 MKX(mkx)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)

Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1–800–392–3673.
In Canada, call: 1–800–565–3673.
Times are subject to change due to holidays.
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any handheld device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
When using SYNC:
•Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
•Do not attempt to service or repair the system. See your authorized
dealer.
For your safety, some SYNC functions are speed-dependent. Their use is
limited to when your vehicle is traveling at speeds under 3 mph
(5 km/h).
Make sure that you review your device’s manual before using it with
SYNC.
336MyLincoln Touch™
2014 MKX(mkx)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)

Audio Sources and Memory Presets
Use theOKand arrow buttons on the right side of your steering wheel
to scroll through the available modes.
You can make selections from the menu by using theOKbutton. The
selection menu expands and different options appear.
•PressOKto enter the mode.
•Press the left or right arrows to make adjustments within the chosen
mode. Small white arrows appear in the menu you are in which
indicate that you can scroll in those directions to enter more menus.
•PressOKto confirm your selection.
Pressing the up and down arrow buttons in the current source screen
allows you to move through that source’s presets.
USING VOICE RECOGNITION
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in
front of you. The system provides feedback through audible tones,
prompts, questions and spoken confirmations depending on the situation
and the chosen level of interaction (voice settings).
The system also asks short questions (confirmation prompts) when it is
not sure of your request or when there are multiple possible responses
to your request.
When using voice commands, words and icons may appear in the lower
left status bar indicating the status of the voice session (such as
Listening, Success, Failed, Paused or Try Again).
How to Use Voice Commands with Your System
Press the voice icon. After the tone, speak your command
clearly.
340MyLincoln Touch™
2014 MKX(mkx)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)

HD Radio Reception and Station Troubleshooting
Potential Reception Issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2 through HD7 multicast
channels, the station mutes and stays muted
unless it is able to connect to the digital
signal again.
Station blendingWhen the system first receives a station
(aside from HD2-HD7 multicast stations), it
first plays the station in the analog version.
Once the receiver verifies the station is an HD
Radio station, it shifts to the digital version.
Depending on the station quality, you may
hear a slight sound change when the station
changes from analog to digital. Blending is the
shift from analog to digital sound or digital
back to analog sound.
In order to provide the best possible experience, use the contact form to
report any station issues found while listening to a station broadcasting
with HD Radio technology. Independent entities own and operate each
station. These stations are responsible for making sure all audio streams
and data fields are accurate.
Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.This is poor time
alignment by the radio
broadcaster.No action required.
This is a broadcast
issue.
MyLincoln Touch™349
2014 MKX(mkx)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)

Potential station issues
Issue Cause Action
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found whenScanis
pressed.PressingScandisables
HD2-HD7 channel
search.No action required.
This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
350MyLincoln Touch™
2014 MKX(mkx)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)