•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency
number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the
occupant(s) in your vehicle is able to talk with the operator. Be prepared
to provide your name, phone number and location immediately, because
not all 911 systems are capable of receiving this information
electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
382MyLincoln Touch™
2014 MKX(mkx)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)
EXCEPTIONS
There are several exceptions to the Normal Schedule. They are listed
below:
Normal vehicle axle maintenance:Rear axles and power take-off
units with synthetic fluid and light-duty trucks equipped with
Ford-design axles are lubricated for life; do not check or change fluid
unless a leak is suspected, service is required or the assembly has been
submerged in water. During long periods of trailer towing with outside
temperatures above 70°F (21°C) and at wide-open throttle for long
periods above 45 mph (72 km/h), non-synthetic rear axle fluids should
be changed every 3000 miles (4800 kilometers) or three months,
whichever comes first. This interval can be waived if the axle is filled
with 75W140 synthetic gear fluid meeting Ford specification
WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction
modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of
Traction-Lok rear axles (seeTechnical specificationsin theCapacities
and Specificationschapter for details).
Police/Taxi/Livery vehicle axle maintenance:Change rear axle fluid
every 100000 miles (160000 kilometers). Rear axle fluid change may be
waived if the axle was filled with 75W140 synthetic gear fluid meeting
Ford specification WSL-M2C192-A, part number FITZ-19580-B or
equivalent. Add four ounces (118 mL) of additive friction modifier XL-3
(EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear
axles. The axle fluid should be changed anytime the axle has been
submerged in water.
California fuel filter replacement:If the vehicle is registered in
California, the California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify the emission
warranty or limit recall liability prior to the completion of the vehicle’s
useful life. Ford Motor Company, however, urges you to have all
recommended maintenance services performed at the specified intervals
and to record all vehicle service.
Hot climate oil change intervals:Vehicles operating in the Middle
East, North Africa, Sub-Saharan Africa or locations with similar climates
using an American Petroleum Institute (API) Certified for Gasoline
Engines (Certification mark) oil of SM or SN quality, the normal oil
change interval is 5000 miles (8000 kilometers).
If the available API SM or SN oils are not available, then the oil change
service interval is 3000 miles (4800 kilometers).
446Scheduled Maintenance
2014 MKX(mkx)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)
Cargo management system ......206
Cargo net ...................................205
CD ..............................................330
CD player ..........................328, 358
CD voice commands .................358
Cell phone use ............................15
Changing a tire .........................308
Child safety restraints ..........28, 30
Child safety seats
attaching with tether straps ....30
automatic locking mode
(retractor) .................................36
LATCH .......................................28
Child safety seats - booster
seats .............................................22
Cleaning the touchscreen ........335
Cleaning your vehicle ...............276
engine compartment ..............278
instrument panel ....................280
interior .....................................280
plastic parts ............................277
washing ....................................276
waxing .....................................278
wheels ......................................282
wiper blades ............................279
Climate voice commands .........399
Clock ..................................330, 385
Collision Warning System .........200
Console ......................................144
overhead ..................................144
Coolant ......................................256
checking and adding ..............256
refill capacities ........................317
specifications ..........................317
Cross Traffic Alert ....................195
Cruise control ...........................185Customer Assistance ................228
Ford Extended Service
Plan ..........................................325
Getting roadside assistance ...228
Getting the service you
need .........................................234
Ordering additional owner’s
literature .................................240
Utilizing the
Mediation/Arbitration
Program ...................................238
D
Defrost .......................................122
rear window ............................124
Dipstick
automatic transmission
fluid ..........................................261
engine oil .................................255
Display settings .........................386
Driving under special
conditions ..................165, 167, 170
sand .........................................168
snow and ice ...........................171
through water .................169, 226
Dual automatic temperature
control (DATC) .........................122
E
Electronic message center .......107
Electronic stability control ......178
Emergencies, roadside
jump-starting ..........................230
running out of fuel .................153
Emergency brake (see Parking
brake) ........................................174
Emission control system ..........157
End user license agreement ....412
Index449
2014 MKX(mkx)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)
Engine ........................................316
cleaning ...................................278
coolant .....................................256
fail-safe cooling .......................258
idle speed control ...................263
lubrication specifications .......317
refill capacities ........................317
service points ..........................255
Engine block heater .................149
Engine oil
checking and adding ..............255
dipstick ....................................255
filter, specifications ................320
refill capacities ........................317
specifications ..........................317
Event data recording ..................12
Exhaust fumes ..........................148
F
Fail safe cooling ........................258
Fleet MyKey programming ........63
Floor mats .................................227
Fluid capacities .........................317
Four-Wheel Drive vehicles
driving off road .......................166
Fuel
cap ...........................................155
capacity ...................................317
choosing the right fuel ...152–153
filler funnel .............................153
filling your vehicle with fuel ..155
filter, specifications ................263
fuel pump shut-off ..................229
octane rating ...................153, 316
quality ......................................152
running out of fuel .................153
safety information relating to
automotive fuels .....................151Fuel - flex fuel vehicle
(FFV) .........................................153
Fuses ..........................242–243, 248
G
Garage door opener ..................138
Gas cap (see Fuel cap) ............155
Gauges .......................................101
H
Hazard flashers .........................229
HD Radio™ ...............................347
Headlamps
aiming ..............................268–269
bulb specifications ..................274
flash to pass ..............................87
high beam .................................87
replacing bulbs .......................270
Head restraints .........................128
Heated steering wheel ..............397
Heating ......................................122
Help ............................................396
Hill start assist ..........................174
Homelink wireless control
system ........................................138
Hood ..........................................253
How to use voice commands ...340
I
Ignition .......................................316
Illuminated visor mirror .............98
Information displays .................107
Inspection/maintenance (I/M)
testing ........................................159
450Index
2014 MKX(mkx)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)