Driving Aids 195
Blind Spot Information System (BLIS) with Cross Traffic Alert
(CTA) .............................................195
Collision warning system................................200
Steering............................................203
Load Carrying 205
Cargo net...........................................205
Roof racks and load carriers.............................207
Utility hooks.........................................208
Vehicle loading.......................................208
Towing 216
Trailertowing........................................216
Wrecker towing......................................222
Recreational towing...................................223
Driving Hints 225
Economical driving....................................225
Driving through water..................................226
Floormats..........................................227
Roadside Emergencies 228
Getting roadside assistance..............................228
Hazard warning flashers................................229
Fuel cut-off switch....................................229
Jump-starting the vehicle...............................230
Customer Assistance 234
Reporting safety defects (U.S. only).......................241
Reporting safety defects (Canada only).....................241
Fuses 242
Changing a fuse......................................242
Fuse specification chart................................243
Table of Contents5
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist, if you have a vehicle concern, Ford Motor Company offers
a complimentary Roadside Assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
•24 hours a day, seven days a week.
•Throughout the life of the vehicle for original owners.
•For six years or 70000 miles (112655 kilometers) (whichever comes
first) within the extended powertrain warranty coverage period for
subsequent owners.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles supplied with a
temporary mobility kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – independent service contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Lincoln eligible vehicles to the client’s selling or preferred
dealer within 100 miles (161 kilometers) of the disablement location
or to the nearest Lincoln dealer. If a client requests a tow to a selling
or preferred dealer that is more than 100 miles (161 kilometers) from
the disablement location, the client shall be responsible for any
mileage costs in excess of 100 miles (161 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
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Should your vehicle shut off after a collision, you may restart your
vehicle. For vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Repeat Steps 1 and 2 to re-enable fuel pump.
For vehicles equipped with a push button start system:
1. Press theSTART/STOPbutton to switch off the ignition.
2. Press the brake pedal and press theSTART/STOPbutton to start the
vehicle.
3. Remove your foot from the brake pedal and press theSTART/STOP
button to switch off the ignition.
4. You can either attempt to start the engine by pressing the brake pedal
and theSTART/STOPbutton, or switch on the ignition only by pressing
theSTART/STOPbutton without pressing the brake pedal. Both ways
re-enable the fuel system.
Note:When you try to restart your vehicle after a fuel shutoff, the
vehicle makes sure that various systems are safe to restart. Once your
vehicle determines that the systems are safe, then the vehicle will allow
you to restart.
Note:In the event that your vehicle does not restart after your third
attempt, contact an authorized dealer.
JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
230Roadside Emergencies
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USA(fus)
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may exhibit a combination of firm and soft shifts. This
operation is considered normal and will not affect function or durability
of the transmission. Over time, the adaptive learning process will fully
update transmission operation.
Preparing Your Vehicle
Note:Use only a 12–volt supply to start your vehicle.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
2. Check all battery terminals. Remove the positive terminal cover (if
equipped) and any excessive corrosion before you attach the battery
cables. Ensure that vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Connecting the Jumper Cables
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
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USA(fus)
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor or fuel injection
system.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump Starting
1. Start the engine of the booster vehicle and run the engine at a
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
4
2
1
3
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USA(fus)
Removing the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
4
1
3
2
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Transferable Coverage
If you sell your vehicle before your Lincoln Extended Service Plan
coverage expires, you can transfer any remaining coverage to the new
owner. Whenever you sell your vehicle, prospective buyers may have a
higher degree of confidence that vehicle was properly maintained with
Lincoln ESP, thereby improving resale value.
Avoid the Rising Cost of Properly Maintaining Your Vehicle!
Lincoln Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and select items that routinely
wear out. The coverage is prepaid, so you never have to worry about
affording your vehicle maintenance. It covers regular checkups, routine
inspections, preventive care and replacement of select items that require
periodic attention for normal wear:
•Windshield wiper blades.
•Spark plugs (except in California).
•The clutch disc.
•Brake pads and linings.
•Shock absorbers.
•Belts and hoses.
•Diesel exhaust fluid replenishment.
Interest Free Finance Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program allowing you all the security and benefits Lincoln ESP
has to offer while paying over time. You are pre-approved with no credit
checks, no hassles! To learn more, call our Lincoln ESP specialists at
800-367-3377.
Lincoln ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
326Extended Service Plan
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USA(fus)
Cargo management system ......206
Cargo net ...................................205
CD ..............................................330
CD player ..........................328, 358
CD voice commands .................358
Cell phone use ............................15
Changing a tire .........................308
Child safety restraints ..........28, 30
Child safety seats
attaching with tether straps ....30
automatic locking mode
(retractor) .................................36
LATCH .......................................28
Child safety seats - booster
seats .............................................22
Cleaning the touchscreen ........335
Cleaning your vehicle ...............276
engine compartment ..............278
instrument panel ....................280
interior .....................................280
plastic parts ............................277
washing ....................................276
waxing .....................................278
wheels ......................................282
wiper blades ............................279
Climate voice commands .........399
Clock ..................................330, 385
Collision Warning System .........200
Console ......................................144
overhead ..................................144
Coolant ......................................256
checking and adding ..............256
refill capacities ........................317
specifications ..........................317
Cross Traffic Alert ....................195
Cruise control ...........................185Customer Assistance ................228
Ford Extended Service
Plan ..........................................325
Getting roadside assistance ...228
Getting the service you
need .........................................234
Ordering additional owner’s
literature .................................240
Utilizing the
Mediation/Arbitration
Program ...................................238
D
Defrost .......................................122
rear window ............................124
Dipstick
automatic transmission
fluid ..........................................261
engine oil .................................255
Display settings .........................386
Driving under special
conditions ..................165, 167, 170
sand .........................................168
snow and ice ...........................171
through water .................169, 226
Dual automatic temperature
control (DATC) .........................122
E
Electronic message center .......107
Electronic stability control ......178
Emergencies, roadside
jump-starting ..........................230
running out of fuel .................153
Emergency brake (see Parking
brake) ........................................174
Emission control system ..........157
End user license agreement ....412
Index449
2014 MKX(mkx)
Owners Guide gf, 2nd Printing, March 2014
USA(fus)