MYKEY TROUBLESHOOTING
Condition Potential causes
I cannot create a
MyKey.•The key or fob used to start the vehicle
does not have admin privileges.
•The key or fob used to start the vehicle is
the only admin key (there always has to be at
least one admin key).
•Vehicles with push-button start: The
intelligent access key is not in the backup slot.
The backup slot location information is in
another chapter. SeeStarting and Stopping
the Vehicle.
•SecuriLock passive anti-theft system is
disabled or in unlimited mode.
I cannot program the
configurable settings.•The key or fob used to start the vehicle
does not have admin privileges.
•No MyKeys are created. SeeCreating a
MyKey.
I cannot clear the
MyKeys.•The key or fob used to start the vehicle
does not have admin privileges.
•No MyKeys are created. Refer toCreating a
MyKey.
I lost the only admin
key.•Purchase a new key from your authorized
dealer.
I lost a key.•Program a spare key. SeeSecuriLockin the
Security.
No MyKey functions
with intelligent access
key (push- button
start).•An admin fob is present at engine start.
•No MyKey has been created. SeeCreating a
MyKey.
MyKey distances do
not accumulate.•The MyKey user is not using the MyKey.
•An admin key holder cleared the MyKeys
and created new MyKeys.
•The key system has been reset.
MyKey75
2014 MKT(mkt)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
