Cause Action
The surface of the radar in the
grille is dirty or obstructed in
some way.Clean the grille surface in front of
the radar or remove the object
causing the obstruction.
The surface of the radar in the
grille is clean but the message
remains in the display.Wait a short time. It may take
several minutes for the radar to
detect that it is no longer
obstructed.
Heavy rain or snow is interfering
with the radar signals.Do not use the system in these
conditions because it may not
detect any vehicle ahead.
Swirling water, or snow or ice on
the surface of the road may
interfere with the radar signals.Do not use system in these
conditions because it may not
detect any vehicle ahead.
You are in a desert or remote area
with no other vehicles and no
roadside objects.Wait a short time or switch to
normal cruise control.
Due to the nature of radar technology, it is possible to get a blockage
warning and not be blocked. This can happen, for example, when driving
in sparse rural or desert environments. A false blocked condition will
either self-clear or clear after a key cycle.
Switching to Normal Cruise Control
WARNING:Normal cruise control will not brake due to slower
vehicles. Always be aware of which mode is selected and apply
the brakes when necessary.
You can manually change from adaptive cruise control to normal cruise
control through the information display.
The cruise control indicator light will replace the adaptive
cruise control indicator light if normal cruise control is selected.
The gap setting will not be displayed, the system will not
automatically respond to lead vehicles and automatic braking will not be
activated. The system will default to adaptive cruise control when the
engine is started.
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DRIVER ALERT (IF EQUIPPED)
WARNING:The driver alert system is designed to aid you. It is
not intended to replace your attention and judgment. You are still
responsible to drive with due care and attention.
Note:The system will store the on/off setting in the information display
menu through ignition cycles.
Note:If enabled in the menu, the system will be active above 40 mph
(64 km/h). When below the activation speed the driver alert system will
inform you the system is unavailable.
Note:The system works as long as one lane marking can be detected by
the camera.
Note:If the camera is blocked or if the windshield is damaged, the
system may not function.
Note:The system may not be available in poor weather or other low
visibility conditions.
The system automatically monitors your driving behavior using various
inputs including the front camera sensor.
If the system detects that your driving alertness is reduced below a
certain threshold, the system will alert you using a chime and a message
in the cluster display
Switching the System On and Off
You may switch the system on or off through the Information Display.
Refer to theInformation Displayschapter. The system on or off setting
is stored and will use your last setting the next time the vehicle is
started.
System Warnings
Note:The system will not issue warnings below approximately 40 mph
(64 km/h).
The warning system is in two stages. At first the system issues a
temporary warning that you need to take a rest. This message will only
appear for a short time. If the system detects further reduction in driving
alertness, another warning may be issued which will remain in the
information display for a longer time. Press OK on the steering wheel
control to clear the warning.
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System Display
When active the system will run automatically in the background and
only issue warning if required. You can view the status at any time using
the information display. Refer to theInformation Displayschapter.
The alertness level is shown by six steps in a colored bar.
The current assessment of your
alertness is within a typical range.
The current assessment of your
alertness indicates that you should
rest as soon as safely possible.
The status bar will travel from left to right as the calculated alertness
level decreases. As the rest icon is approached the color turns from
green to yellow to red. The yellow position represents the first warning
is active and the red position represents the second warning is active.
Note:If you have recently received a warning; you should consider
resting, even if the current assessment is with the typical range.
Note:The alertness level will be shown in grey if the camera sensor
cannot track the road lane markings or if the vehicle speed drops below
approximately 40 mph (64 km/h).
Resetting the System
You can reset the system by either:
•Switching the ignition off and on.
•Stopping the vehicle and then opening and closing the driver’s door.
LANE KEEPING SYSTEM (IF EQUIPPED)
WARNING:The system is designed to aid the driver. It is not
intended to replace the driver’s attention and judgment. The
driver is still responsible to drive with due care and attention.
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System Errors
If either system senses a problem with the left or right sensor, the
BLIS® indicator in the information display will illuminate and remain on.
Also,BLIND SPOT SYSTEM FAULTorCROSS TRAFFIC SYSTEM
FAULTmessage will appear. When problems that may cause the left or
right indicator not to illuminate, only the information display message
faults appear.
Switching the Systems Off and On
One or both systems can be switched off temporarily by using the
information display control; refer to theInformation Displaychapter.
When the BLIS® is switched off, the driver does not receive alerts and
the information display shows BLIND SPOT SYS OFF and/or CTA
SYSTEM OFF. The system switches back on whenever the ignition is
switched on.
One or both systems can also be switched off permanently at your
authorized dealer. Once switched off, switching it back on must also be
done at the dealership.
COLLISION WARNING SYSTEM (IF EQUIPPED)
WARNING:This system is designed to be a supplementary
driving aid. It is not intended to replace the driver’s attention,
and judgment, or the need to apply the brakes. This system does NOT
activate the brakes automatically. Failure to press the brake pedal to
activate the brakes may result in a collision.
WARNING:The collision warning system with brake support
cannot help prevent all collisions. Do not rely on this system to
replace driver judgment and the need to maintain distance and speed.
Note:The system does not detect, warn or respond to potential
collisions with vehicles to the rear or sides of the vehicle.
Note:The collision warning system is active at speeds above
approximately 5 mph (8 km/h).
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System Limitations
WARNING:The collision warning system’s brake support can
only help reduce the speed at which a collision occurs if the
driver applies the vehicle’s brakes. The brake pedal must be pressed
just like any typical braking situation.
Due to the nature of radar technology, there may be certain instances
where vehicles do not provide a collision warning. These include:
•Stationary vehicles or vehicles moving below 6 mph (10 km/h).
•Pedestrians or objects in the roadway.
•Oncoming vehicles in the same lane.
•Severe weather conditions (see blocked sensor section).
•Debris build-up on the grille near the headlamps (see blocked sensor
section).
•Small distance to vehicle ahead.
•Steering wheel and pedal movements are large (very active driving
style).
•High interior temperatures, which may deactivate the illumination or
the warning lamps until the interior temperature reduces (audible
warning still sounds).
Certain conditions may reduce the visibility of the warning lamp;
therefore, it is recommended to keep the audible warning on.
If the front end of the vehicle is hit or damaged, the radar sensing zone
may be altered causing missed or false collision warnings. See your
authorized dealer to have your collision warning radar checked for
proper coverage and operation.
LINCOLN DRIVE CONTROL (IF EQUIPPED)
Lincoln Drive Control delivers the Lincoln driving experience through a
suite of sophisticated electronic vehicle systems. These systems
continuously monitor both your driving inputs and the road conditions to
optimize ride comfort, steering, handling, powertrain response and sound.
You can preset your preferences for these systems within the information
display. Lincoln Drive Control will respond to your preferences based on
what gear position you select. This provides a single location to control
multiple systems performance settings.
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Lincoln Drive Control consists of the following systems:
•Continuously Controlled Damping (CCD) dynamically adjusts the
shock absorbers stiffness in real time to match the road surface and
driver inputs. Vehicle motion (roll, pitch, bounce), suspension
position, vehicle loading, vehicle speed, road conditions, and steering
are continuously monitored to adjust the suspension damping for
optimal vehicle control.
•Electronically Power-Assisted Steering (EPAS) adjusts steering effort
and feel based on vehicle speed and your inputs.
•Active Noise Control (ANC) utilizes vehicle electronics to enhance the
acoustic experience.
•Electronic Stability Control and Traction Control (ESC and TC)
maintain vehicle control in adverse conditions or high performance
driving.
•Electronic Throttle Control (ETC) which enhances the powertrain
response to your inputs.
These systems have a range of modes which you can choose from in
order to customize your ideal driving experience:
•Comfort – Provides a more relaxed driving experience, maximizing
comfort. Steering effort is decreased and suspension movement is
more fluid. Comfort mode is ideal when enhanced traveling comfort is
desired.
•Normal – Delivers a balanced combination of comfortable, controlled
ride and confident handling. This mode provides an engaging drive
experience and a direct connection to the road without sacrificing any
of the composure demanded from a luxury vehicle.
•Sport – Provides a sportier driving experience. Suspension stiffens,
with an emphasis on handling and control. The engine responds more
directly to your inputs and takes on a more powerful tone. Sport mode
is intended to be used during more spirited driving.
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ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
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UTILIZING THE MEDIATION or ARBITRATION PROGRAM
(CANADA ONLY)
This pertains to vehicles delivered to authorized Canadian dealers.
In those cases, where you continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve a factory-related vehicle
service concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation or arbitration program administered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce
a settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact our Customer
Relationship Center.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company or Ford
of Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the United States.
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