Appendices 419
Scheduled Maintenance 437
Normal scheduled maintenance and log.....................442
Index 454
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2013
8Table of Contents
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LINCOLN AUTOMOTIVE FINANCIAL SERVICES (U.S. ONLY)
Lincoln Automotive Financial Services offers a full range of financing and
lease plans to help you acquire your vehicle. If you have financed or
leased your vehicle through Lincoln Automotive Financial Services, thank
you for your business.
For your convenience we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-888-498-8801
For more information regarding Lincoln Automotive Financial Services,
as well as access Account Manager, please go to www.LincolnAFS.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen.
Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
14Introduction
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CABIN AIR FILTER
Note:A cabin air filter must be installed at all times to prevent foreign
objects from entering the system. Running the system without a filter in
place could result in degradation or damage to the system.
Your vehicle is equipped with a cabin air filter, which is located just in
front of the windshield under the cowl grille on the passenger side of the
vehicle.
The particulate air filtration system is designed to reduce the
concentration of airborne particles, such as dust, spores and pollen, in
the air being supplied to the interior of the vehicle. The particulate
filtration system gives the following benefits to customers:
•Improves the customer’s driving comfort by reducing particle
concentration.
•Improves the interior compartment cleanliness.
•Protects the climate control components from particle deposits.
For more information regarding the interval at which you should replace
the cabin air filter, see theScheduled Maintenancechapter.
For additional cabin air filter information, or to replace the filter, see an
authorized dealer.
REMOTE START CLIMATE OPERATION (IF EQUIPPED)
The climate control system adjusts the cabin temperature during remote
start.
You cannot adjust the system during remote start operation. Turn the
ignition on to return the system to its previous settings. You can now
make adjustments. You will need to turn certain vehicle-dependent
features back on, such as:
•heated seats
•cooled seats
•heated steering wheel
•heated mirrors
•heated rear window.
You can adjust the settings using the information display controls. See
theInformation Displayschapter.
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To operate the heated seats:
Press the heated seat symbol located on the touchscreen
to cycle through the various heat settings and off. Warmer
settings are indicated by more indicator lights.
If the engine falls below 350 RPM while the heated seats are on, the
feature will turn itself off and will need to be reactivated.
Ventilated Seats
The ventilated seats will only function when the engine is running.
To operate the ventilated seats:
Press the ventilated seat symbol located on the touchscreen
to cycle through the various cooling settings and off. Cooler
settings are indicated by more indicator lights.
If the engine falls below 350 RPM while the ventilated seats are on, the
feature will turn itself off. You will need to be reactivate it.
Heated and Ventilated Seat Air Filter Replacement (If Equipped)
The climate controlled seat system includes air filters. You must replace
them periodically. See thescheduled maintenance information.
Locate the filters under each front seat and access them from the
second-row foot-well area. Move the front seats all the way forward and
to the full up positions to ease access.
To remove an air filter:
1. Turn the vehicle off.
2. Push up on the outside rigid edge
of the filter and rotate
counterclockwise once the tabs are
released, then remove the filter.
A/C
136Seats
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Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inScheduled Maintenance Information
performed according to the specified schedule.
The scheduled maintenance items listed inScheduled Maintenance
Informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraft® or Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
Please consult your warranty information for complete emission warranty
information.
162Fuel and Refueling
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RECOMMENDED TOWING WEIGHTS
Note:Do not exceed the trailer weight for your vehicle configuration
listed in the chart below.
Note:Make sure to take into consideration trailer frontal area. Do not
exceed 12 feet
2(1.11 meters2) trailer frontal area.
Note:For high altitude operation, reduce the gross combined weight by
2% per 1000 feet (300 meters) starting at the 1000 foot (300 meter)
elevation point.
Note:Certain states require electric trailer brakes for trailers over a
specified weight. Be sure to check state regulations for this specified
weight. The maximum trailer weights listed may be limited to this
specified weight, as your vehicle’s electrical system may not include the
wiring connector needed to use electric trailer brakes.
Your vehicle may tow a Class I trailer provided the maximum trailer
weight is less than or equal to the maximum trailer weight listed for your
vehicle configuration on the following chart. If your vehicle is equipped
with 3.7L engine, it cannot tow a trailer.
Powertrain Maximum trailer weight - lb. (kg)
3.7L TiVCT front-wheel drive No trailer towing permitted
3.7L TiVCT all-wheel drive No trailer towing permitted
3.5L GTDI all-wheel drive 1000 (454)
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive your vehicle at least 1000 miles
(1600 kilometers).
•Consult your local motor vehicle laws for towing a trailer.
•See the instructions included with towing accessories for the proper
installation and adjustment specifications.
•Service your vehicle more frequently if you tow a trailer. See your
scheduled maintenance information.
•If you use a rental trailer, follow the instructions the rental agency
gives you.
For load specification terms found on the tire label and Safety
Compliance label and for instructions on calculating your vehicle’s load,
refer toLoad limitin theLoad Carryingchapter.
Remember to account for the trailer tongue weight as part of your
vehicle load when calculating the total vehicle weight.
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BREAKING-IN
You need to break in new tires for approximately 300 miles
(480 kilometers). During this time, your vehicle may exhibit some unique
driving characteristics. Avoid driving too fast during the first 1000 miles
(1600 kilometers). Vary your speed frequently and change up through
the gears early. Do not labor the engine. Do not tow during the first
1000 miles (1600 kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things, such as how you drive, the
conditions you drive under and how you maintain your vehicle.
There are some things to keep in mind that may improve your fuel
economy:
•Accelerate and slow down in a smooth, moderate fashion.
•Drive at steady speeds without stopping.
•Anticipate stops; slowing down may eliminate the need to stop.
•Combine errands and minimize stop-and-go driving.
•Close the windows for high-speed driving.
•Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Keep the tires properly inflated and use only the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduled maintenance.
There are also some things you may not want to do because they may
reduce your fuel economy:
•Sudden or hard accelerations.
•Rev the engine before turning it off.
•Idle for periods longer than one minute.
•Warm up your vehicle on cold mornings.
•Use the air conditioner or front defroster.
•Use the speed control in hilly terrain.
•Rest your foot on the brake pedal while driving.
236Driving Hints
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to perform
all warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.lincolnowner.com
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance245
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