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5
533
5-1. Essential information
When trouble arises
RX350/270_EE
If your vehicle needs to be towed
Situations needs to contact dealers before towing
The following may indicate a problem with your transmission. Contact
any authorized Lexus dealer or repairer, before towing.
●The engine is running but the vehicle will not move.
●The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by any
authorized Lexus dealer or repairer, or another duly qualified and
equipped professional, or a commercial towing service, using a lift-type
truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck from the
front, the vehicle's rear wheels and axles must be in good conditions.
(→P. 534, 539)
If they are damaged, use a towing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck, use a tow-
ing dolly. (→P. 5 3 4 , 5 3 9 )
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5
541
5-1. Essential information
When trouble arises
RX350/270_EE
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact any authorized Lexus dealer or repairer, or
another duly qualified and equipped professional as soon as possible.
■Visible symptoms
●Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)
●Flat-looking tires or uneven tire wear
●Engine coolant temperature gauge needle continually points
higher than normal.
■Audible symptoms
●Changes in exhaust sound
●Excessive tire squeal when cornering
●Strange noises related to the suspension system
●Pinging or other noises related to the engine
■Operational symptoms
●Engine missing, stumbling or running rough
●Appreciable loss of power
●Vehicle pulls heavily to one side when braking
●Vehicle pulls heavily to one side when driving on a level road
●Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor
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583
5-2. Steps to take in an emergency
When trouble arises
RX350/270_EE
CAUTION
■Using the tire jack
Improper use of the tire jack may cause the vehicle to suddenly fall off the jack,
leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or installing and
removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do not use other tire jacks for replacing tires
on this vehicle.
●Always check that the tire jack is securely set to the jack point.
●Do not put any part of your body under the vehicle while it is supported by the
jack.
●Do not start or run the engine while your vehicle is supported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●Vehicles with electronically modulated air suspension: Be sure to turn off the
height control and stop the engine.
Take particular care when lowering the vehicle to ensure that no one working on or
near the vehicle may be injured.
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Page 650 of 652
650
RX350/270_EE
What to do if...
What to do if...
A tire puncturesP. 5 7 2If you have a flat tire
The engine does not start
P. 5 8 7If the engine will not start
P. 115Engine immobilizer system
P. 5 9 4If the vehicle battery is discharged
The shift lever cannot be
moved outP. 5 8 9If the shift lever cannot be shifted from P
The engine coolant temperature
gauge enters the red zone
Steam can be seen coming
from under the hood
P. 5 9 8If your vehicle overheats
The key is lostP. 5 9 0If you lose your keys
The battery runs outP. 5 9 4If the vehicle battery is discharged
The doors cannot be lockedP. 5 6Side doors
P. 6 0Back door
The horn begins to soundP. 1 2 2Alarm
The vehicle is stuck in mud or
sandP. 6 0 1If the vehicle becomes stuck
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