Page 521 of 612

5218-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53C61E)
Interior
buzzerExteriorbuzzerWarning messageDetails/Actions
Con-
tinuousThe driver’s door was opened when
the shift lever was not in P and the
power switch was not turned off.
→Shift the shift lever to P.
Con-
tinuousCon-
tinuous
The driver’s door was opened and
closed while the electronic key was
not in the vehicle, the shift lever was
not in P and the power switch was
not turned off.
→Shift the shift lever to P.
→Bring the electronic key back
into the vehicle.
Once
The electronic key is not detected
when an attempt is made to start the
hybrid system.
→Start the hybrid system with the
electronic key present.
OnceCon-
tinuous
An attempt was made to exit the
vehicle with the electronic key and
lock the doors without first turning
the power switch off when the shift
lever was in P.
→Turn the power switch off and
lock the doors again.
(Flashes)
(Displayed alternately)
(Flashes)
(Flashes)
(Displayed alternately)
(Flashes)
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Page 522 of 612

5228-2. Steps to take in an emergency
IS300h_EE(OM53C61E)
Once3 times
The electronic key was carried out-
side the vehicle and a door other
than the driver’s door was opened
and closed while the power switch
was in a mode other than off.
→Bring the electronic key back
into the vehicle.
The driver’s door was opened and
closed while the electronic key was
not in the vehicle, the shift lever was
in P and the power switch was not
turned off.
→Tu r n t h e p o w e r s w i t c h o f f .
→Bring the electronic key back
into the vehicle.
9 times
An attempt was made to drive when
the electronic key was not inside the
vehicle.
→Confirm that the electronic key
is inside the vehicle.
Con-
tinuous
An attempt was made to lock the
doors using the smart entry & start
system while the electronic key was
still inside the vehicle.
→Retrieve the electronic key
from the vehicle and lock the
doors again.
OnceCon-
tinuous
An attempt was made to lock either
front door by opening a door and
putting the inside lock button into
the lock position, then closing the
door by pulling on the outside door
handle with the electronic key still
inside the vehicle.
→Retrieve the electronic key
from the vehicle and lock the
doors again.
Interior
buzzerExteriorbuzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Vehicles with the entry function)
(Flashes)
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Page 523 of 612

5238-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53C61E)
Once
The electronic key has a low battery.
→Replace the electronic key bat-
tery. (→P. 4 7 1 )
Once
The steering lock could not be
released within 3 seconds of the
power switch being pressed.
→Press the power switch while
depressing the brake pedal and
moving the steering wheel left
and right.
Once
Indicates a malfunction in the smart
entry & start system
→Have the vehicle inspected by
any authorized Lexus dealer or
repairer, or another duly quali-
fied and equipped professional.
Once
• When the doors were unlocked
with the mechanical key and then
the power switch was pressed, the
electronic key could not be
detected in the vehicle.
• The electronic key could not be
detected in the vehicle even after
the power switch was pressed two
consecutive times.
→Touch the electronic key to the
power switch while depressing
the brake pedal.
Once
During a hybrid system starting pro-
cedure in the event that the elec-
tronic key was not functioning
properly (→P. 5 4 5 ) , t h e p o w e r
switch was touched with the elec-
tronic key.
→Press the power switch within 10
seconds of the buzzer sounding.
Interior
buzzerExteriorbuzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
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Page 541 of 612

5418-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53C61E)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. (→P. 545)
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●There may be a malfunction in the immobilizer system. (→P. 9 0 )
●There may be a malfunction in the steering lock system.
●The hybrid system may be malfunctioning due to an electrical problem such
as electronic key battery depletion or a blown fuse. However, depending on
the type of malfunction, an interim measure is available to start the hybrid sys-
tem. (→P. 5 4 2 )
One of the following may be the cause of the problem:
●The 12-volt battery terminal connections may be loose or corroded.
●The 12-volt battery may be discharged. (→P. 5 4 7 )
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the situation.
Check the following and perform the appropriate procedure:
The hybrid system will not start even though the correct starting proce-
dure is being followed. (→P. 209)
The interior lights and headlights are dim, or the horn does not sound or
sounds at a low volume.
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Page 544 of 612

5448-2. Steps to take in an emergency
IS300h_EE(OM53C61E)
■Doors
Use the mechanical key (→P. 131) in
order to perform the following oper-
ations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks all the doors
Opens the windows and moon roof (turn and hold)
*
*
: This setting must be customized at any authorized Lexus dealer or repairer, or
another duly qualified and equipped professional.
■Tr u n k
Turn the mechanical key clockwise
to open.
If the electronic key does not operate properly
If communication between the electronic key and vehicle is interrupted (→P.
151) or the electronic key cannot be used because the battery is depleted, the
smart entry & start system and wireless remote control cannot be used. In
such cases, the doors and trunk can be opened and the hybrid system can be
started by following the procedure below.
Locking and unlocking the doors, unlocking the trunk and key linked
functions
1
2
3
4
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Page 545 of 612
5458-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53C61E)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side of the
electronic key to the power switch.
When the electronic key is detected, a
buzzer sounds and the power switch will
turn to ON mode.
When the smart entry & start system is
deactivated in customization setting, the
power switch will turn to ACCESSORY
mode.
Firmly depress the brake pedal and check that is shown on the multi-
information display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact any authorized
Lexus dealer or repairer, or another duly qualified and equipped professional.
Starting the hybrid system
1
2
3
4
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Page 546 of 612

5468-2. Steps to take in an emergency
IS300h_EE(OM53C61E)
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when stopping the
hybrid system.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the electronic
key battery be replaced immediately when the battery is depleted. (→P. 4 7 1 )
■Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set, the alarm
may be triggered.
■Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the switch is
pressed. (→P. 2 1 0 )
■When the electronic key does not work properly
●Make sure that the smart entry & start system has not been deactivated in the customi-
zation setting. If it is off, turn the function on.
(Customizable features →P. 5 7 3 )
●Check if battery-saving mode is set. If it is set, cancel the function. (→P. 1 5 0 )
CAUTION
■When using the mechanical key and operating the power windows and moon roof
Operate the power window or moon roof after checking to make sure that there is no
possibility of any passenger having any of their body parts caught in the window or
moon roof. Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in power window and moon roof.
3
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Page 549 of 612

5498-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53C61E)
Once the hybrid system has started, remove the jumper cables in the exact
reverse order from which they were connected.
Once the hybrid system starts, have the vehicle inspected at any authorized
Lexus dealer or repairer, or another duly qualified and equipped professional as
soon as possible.
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
●Turn off any unnecessary electrical components when the vehicle is running at a low
speed for an extended period, such as in heavy traffic.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when the vehicle
is not in use, due to natural discharge and the draining effects of certain electrical appli-
ances. If the vehicle is left for a long time, the 12-volt battery may discharge, and the
hybrid system may be unable to start. (The 12-volt battery recharges automatically while
the hybrid system is operating.)
■When recharging or replacing the 12-volt battery
●For vehicles with an alarm: Make sure that the key is not inside the vehicle when
recharging or replacing the 12-volt battery. The key may be locked in the vehicle if the
alarm is activated. (→P. 9 8 )
●In some cases, it may not be possible to unlock the doors using the smart entry & start
system when the 12-volt battery is discharged. Use the wireless remote control or the
mechanical key to lock or unlock the doors.
●The hybrid system may not start on the first attempt after the 12-volt battery has
recharged but will start normally after the second attempt. This is not a malfunction.
●The power switch mode is memorized by the vehicle. When the 12-volt battery is
reconnected, the system will return to the mode it was in before the 12-volt battery was
discharged. Before disconnecting the 12-volt battery, turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt battery dis-
charged, be especially careful when reconnecting the 12-volt battery.
8
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