Complimentary ServiCeS
To help ensure that your ownership
experience is pleasant, convenient
and trouble-free, Lexus provides
you with a variety of complimentary
ser vices. These services are described
on the following pages. Other valuable
owner benefits are described in the
section entitled “Other Benefits and
Assistance” beginning on page 7.
First Scheduled
Maintenance Service:
Six Months or 5,000 Miles
This complimentary service is
performed at six months or 5,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance reminder light
• Rotate tires
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle What are Lexus
Personalized Settings?
Your vehicle includes a variety of
electronic features that can be
programmed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see
the “Customizable Features” section
of the Specifications chapter in your
Owner’s Manual.) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of some Lexus
Personalized Settings requires
special equipment and may be
performed only by an authorized
Lexus dealership.
Second Scheduled
Maintenance Service:
12 Months or 10,000 Miles
This complimentary service is
performed at 12 months or 10,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Replace engine oil with
0W-20 oil; replace oil filter
Complimentary Services
4
AM enitieS
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• Reset maintenance reminder light
• Rotate tires
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
If you do the majority of your driving
under certain special operating condi -
tions, additional items are included in
this service. See the “12 Months or
10,000 Miles” chart on page 48.
Loaner Vehicle
If your vehicle must be kept overnight
at a Lexus dealership for a warranty-
covered condition that requires more
than eight hours to repair, Lexus will
provide you with a complimentary
loaner vehicle for up to five days.
Travel Protection
Lexus will reimburse for a rental
car for up to five days and for
overnight lodging for up to three
nights (not to exceed $200 per
night) if all of the following occur:
• Your vehicle becomes inop -
erable or unsafe to drive
when you are more than
100 miles from home.
• Your vehicle’s malfunction
is caused by a warranty-
covered condition.
•
Repairs will take longer than
eight hours to complete.
To obtain reimbursement for rental
car and lodging expenses, contact a
Lexus dealership service consultant.
Complimentary Services
Complimentary ServiCeS
Amenities
5
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This warranty also does not
cover the following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufac turer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic condi -
tions and other deterioration
caused by normal wear and tear.
Maintenance Expense*
Normal maintenance services such
as engine tune-ups; replacement of
fluids and filters; lubrication; cleaning
and polishing; replacement of
spark plugs and fuses; and replace -
ment of worn wiper blades, brake
pads/linings and clutch linings.
Vehicles with Altered Odometer
Failure of a vehicle on which
the odometer has been altered
so that actual vehicle mileage
cannot be readily determined. Vehicles with Unknown
Vehicle Identification Number
Any vehicle for which the original
factory-assigned vehicle identifica
-
tion number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in lieu
of repairs because the cost of repairs
exceeded the cash value of the
vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure.
Such damages include but are not
limited to inconvenience; the cost
of transportation, telephone calls
and lodging; the loss of personal or
commercial property; and the loss
of pay or revenue.
Your Warranties in Detail
20
New Vehicle l imited warraN ty
WARRANTY
*Lexus provides the first two scheduled maintenance services at no charg\
e. See page 4 for details.
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The tires that come as original
equipment on your vehicle are
warranted by their manufacturer
and not Lexus. Please refer to the
tire warranty statement included
with the owner information in
your vehicle.
To obtain warranty service for a
tire, take the tire to an authorized
dealer of the tire manufacturer.
(Refer to your local phone directory
for dealer locations.) Your Lexus
dealer may also be able to assist
you in obtaining warranty service
from the manufacturer.
For additional warranty information
or service assistance, contact the
tire manufacturer directly. Bridgestone/Firestone
535 Marriott Drive
Nashville, TN 37214
Bridgestone: (800) 847-3272
Firestone: (800) 356-4644
Michelin North America
One Park Way South
P.O. Box 19001
Greenville, SC 29602
(800) 847-3435
OBtAiNiNg
WA rrANty Service O
rigiNAL eQUi PMeNt
tHe MANUFActU rerS
Your Warranties in Detail
34
Tire LimiT ed WarranTy
WArrANty
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Introduction
General Maintenance and reGular use
MAINTENANCE
42
In addition to scheduled maintenance,
your Lexus requires ongoing general
maintenance such as fluid checks
and visual inspections. The recom -
mended guidelines for inspections
are listed below. Please refer to
the “Mainte nance” section of the
Owner’s Manual for a detailed
description of inspection procedures.
Every 30 Days
At least once every 30 days,
perform these inspections:
• Check engine oil level using
the dipstick
• Visually check engine coolant
level on the see-through reservoir
• Visually check brake fluid level
on the see-through reservoir
• Visually check condition
of battery
• Check level of windshield
washer fluid
• Check tire pressure
• Check tires for damage and wear
• Check installation of driver’s
floor mat
After a Car Wash
• Check installation of driver’s
floor mat
When Cleaning the Interior
•
Remove dirt and dust with a
vacuum cleaner. Wipe dirty
surfaces with a soft cloth
dampened with warm water.
• When cleaning leather interior,
remove dirt and dust with
a vacuum cleaner. Using a
sponge, apply a small amount
of neutral wool detergent mixed
in water, rubbing in a circular
motion. Wipe off any excess
detergent and let leather dry
in an open-air location.
• When cleaning carpet, remove
dirt and dust with a vacuum
cleaner. Apply a foaming-type
carpet cleaner with a sponge or
brush, allowing cleaner to work
for a few minutes to loosen dirt.
Continue by rubbing carpet
in a circular motion. Wipe
off any excess cleaner with a
clean cloth. If any dirt remains,
repeat process. Best results
are obtained by keeping the
carpet as dry as possible.
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Scheduled Maintenance Log
Scheduled Maintenance log
MAINTENANCE
45
If you drive only occasionally under
any of the special operating conditions
noted, it is not necessary to change
the oil every six months or 5,000
miles or to perform the additional
services listed in the charts. This
added maintenance is required only
if you drive primarily under any of
the special operating conditions.
Complimentary First
Scheduled Maintenance
Service: Six Months or
5,000 Miles
Lexus provides your first scheduled
maintenance service at no charge.
The service is performed at six
months or 5,000 miles, whichever
occurs first. To obtain this service,
contact your Lexus dealership. Your
complimentary service will include
these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance reminder light
• Rotate tires •
Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of driver’s
floor mat
• Road-test vehicle
What are Lexus
Personalized Settings?
Your vehicle includes a variety of
electronic features that can be
programmed to your preferences.
For example, doors can be
programmed to remain locked
when you shift into “Park.” (For more
information, see the “Customizable
Features” section of the Specifications
chapter in your Owner’s Manual.)
Programming of these features
is performed once at no charge,
provided you obtain the service at
the six-month/5,000-mile scheduled
maintenance service. Programming
of some Lexus Personal ized Settings
requires special equipment and may
be performed only by an authorized
Lexus dealership.
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Scheduled Maintenance Log
Complimentary Second
Scheduled Maintenance
Service: 12 Months or
10,000 Miles
Lexus also provides your second
scheduled maintenance service at
no charge. The service is performed
at 12 months or 10,000 miles,
whichever occurs first. To obtain
this service, contact your Lexus
dealership. Your complimentary
service will include these items:• Replace engine oil with
0W-20 oil; replace oil filter
• Reset maintenance reminder light
• Rotate tires
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
If you do the majority of your driving
under certain special operating
conditions, additional items are
included in this service. See the
“12 Months or 10,000 Miles”
chart on page 48.
Scheduled Maintenance l og
MAINTENANCE
46
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Scheduled Maintenance log
MAINTENANCE
Scheduled Maintenance Log
48
6 Months or 5,000 Miles1
❑ Inspect and adjust all fluid levels
❑ Program Lexus Personalized Settings,
if requested
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
Note: If you drive primarily under certain special
operating conditions, you should also replace
the engine oil with 0W-20 oil and replace the
oil filter. See page 44 for conditions that apply.
Some conditions require additional maintenance.
See below.
If you drive primarily under this
special operating condition, perform
these additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis
Date: _______ Mileage: ________
12 Months or 10,000 Miles2
❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
If you drive primarily under this
special operating condition, perform
these additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis
Date: _______ Mileage: ________
1 This service, excluding maintenance required for special operating conditions, is complimentary when performed by an
authorized Lexus dealership.
2This service is complimentary when performed by an authorized Lexus dealership.
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