• Reset maintenance reminder light
• Rotate tires
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
If you do the majority of your driving
under certain special operating condi -
tions, additional items are included in
this service. See the “12 Months or
10,000 Miles” chart on page 48.
Loaner Vehicle
If your vehicle must be kept overnight
at a Lexus dealership for a warranty-
covered condition that requires more
than eight hours to repair, Lexus will
provide you with a complimentary
loaner vehicle for up to five days.
Travel Protection
Lexus will reimburse for a rental
car for up to five days and for
overnight lodging for up to three
nights (not to exceed $200 per
night) if all of the following occur:
• Your vehicle becomes inop -
erable or unsafe to drive
when you are more than
100 miles from home.
• Your vehicle’s malfunction
is caused by a warranty-
covered condition.
•
Repairs will take longer than
eight hours to complete.
To obtain reimbursement for rental
car and lodging expenses, contact a
Lexus dealership service consultant.
Complimentary Services
Complimentary ServiCeS
Amenities
5
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Quality Control
You may have noticed a few miles
on the odometer when you took
delivery of your Lexus. This mileage
is a result of the comprehensive
process used to ensure the quality of
your vehicle. This process includes
ex tensive inspections during and
after production. The final inspection
takes place at the selling dealership
and includes a road-test conducted
by a trained Lexus technician.
If you’d like to know more about Lexus
quality-control procedures, ask a
Lexus dealership service consultant.
Vehicle Service History
When you have your vehicle serviced
at a Lexus dealership, your service
information is recorded in the Lexus
National Service History database.
This is the first database of its kind
in the automotive industry. It can be
accessed by any Lexus dealership in the
United States — a great convenience if
you relocate or need to have your
vehicle serviced while traveling.
Vehicle Service Agreements
If you plan to keep your vehicle for
several years or if you accumulate mileage quickly, you may want to
purchase a Lexus vehicle service
agreement. These agreements cover
the cost of specific repairs beyond
the factory warranty period. They
also cover services such as towing,
substitute transportation and lodging
to minimize your inconvenience
should your vehicle require repair.
Lexus vehicle service agreements are
available with a variety of coverage
options. A Lexus dealership sales
consultant can help you select the
plan that’s best for you.
Body Repairs
If you’re involved in a collision, you
want your vehicle to be returned
to its pre-accident condition when
repaired. That’s why it is important to
make sure repairs are made only with
Genuine Lexus Parts. Some repair
shops and insurance companies may
suggest using imitation or salvaged
parts to save money. However,
these parts do not meet Lexus’ high
standards for quality, fit and corrosion
resistance. In addition, imitation and
salvaged parts (and any damage
or failures they may cause) are not
covered by any Lexus warranty.
Other Benefits and Assistance
Other Benefits and a
ssistance
AmenitieS
7
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Who Is the Warrantor
The warrantor for these limited
warranties is Lexus, a division of
Toyota Motor Sales, U.S.A., Inc.,
19001 South Western Avenue,
Torrance, California 90509-2991,
a California corporation.
Which Vehicles Are Covered
These warranties apply to 2014
model-year Lexus ES 350 models
registered and normally operated
in the United States, U.S. territories
and Canada. Warranty coverage is
automatically transferred at no cost
to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty
terms and conditions that may vary
depending on the part covered. A
warranty for specific parts or systems,
such as the Powertrain Warranty or
Emission Performance Warranty,
is governed by the coverage set
forth in that warranty as well as the
General Warranty Provisions.
When Warranty Begins
The warranty period begins on
the vehicle’s in-service date,
which is the first date the vehicle
is either delivered to an ultimate
purchaser, leased, or used as a
company car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered
by these warranties are made at no
charge for parts and labor.
Parts Replacement
Any needed parts replacement will
be made using new or remanufactured
parts. The decision whether a part
should be repaired or replaced will
be made by the servicing Lexus
dealership and/or Lexus. Parts
scheduled to be replaced as required
maintenance are warranted until their
first replacement only.
Note: Lexus remanufactured parts
meet or exceed all factory standards
for safety, quality and reliability.
Your Warranties in Detail
16
GeN eral WarraN ty ProvisioNs
WARRANTY
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Corrosion Perforation
Warranty
This warranty covers repair or
replacement of any original body
panel that develops perforation from
corrosion (rust-through), subject to
the exceptions indicated under “What
Is Not Covered” on pages 19–20.
Coverage is for 72 months,
regardless of mileage.
For information on how to protect
your vehicle from corrosion, see
the section entitled “Service
Procedures and Specifications —
Body” in the Owner’s Manual.
Towing
When your vehicle is inoperable due
to failure of a warranted part, towing
service to the nearest authorized
Lexus dealership is covered.This warranty does not cover damage
or failures resulting directly or indirectly
from any of the following:
• Fire, accidents or theft
• Abuse or negligence
• Misuse — for example,
racing or overloading
• Improper repairs
• Alteration or tampering, including
installation of non-Genuine
Lexus Accessories
• Lack of or improper mainte -
nance, including use of fluids
other than those specified
in the Owner’s Manual
• Installation of non-Genuine
Lexus Parts
• Airborne chemicals, tree sap,
road debris (including stone
chips), rail dust, salt, hail, floods,
wind storms, lightning and other
environmental conditions
• Water contamination
WHAT IS NOT COVERED
Your Warranties in Detail
New Vehicle l imited warraN ty
WARRANTY
19
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The California Air Resources Board
(CARB) and Lexus are pleased to
explain the emission control system
warranty for your 2014 vehicle. In
California, new motor vehicles must
be designed, built and equipped to
meet the state’s stringent anti-smog
standards. CARB regulations require
that Lexus must warrant the emission
control system on your vehicle
for the time periods indicated on
the next page, provided there has
been no abuse, neglect or improper
maintenance of your vehicle.
Your emission control system
may include parts such as the fuel
injection system, ignition system,
catalytic converter and engine
computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition
exists, Lexus will repair your
vehicle at no cost to you, including
diagnosis, parts and labor.
Your WarrantY
rights and
o bligations
Your Warranties in Detail
28
California Emission Control Warranty
W arrantY
Vehicles equipped with a
California Certified Emission
Control System that are registered
and operated in California or
any state that adopts California
emission warranty provisions
are covered by this warranty.
Connecticut, Delaware, Maine,
Maryland, Massachusetts,
New Jersey, Oregon, Pennsyl vania,
Rhode Island, Vermont and
Washington are the other states
to which this warranty currently
applies. Vehicles covered by
this war ranty are also covered
by the Federal Emission Control
Warranty (see page 22).
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Introduction
General Maintenance and reGular use
MAINTENANCE
42
In addition to scheduled maintenance,
your Lexus requires ongoing general
maintenance such as fluid checks
and visual inspections. The recom -
mended guidelines for inspections
are listed below. Please refer to
the “Mainte nance” section of the
Owner’s Manual for a detailed
description of inspection procedures.
Every 30 Days
At least once every 30 days,
perform these inspections:
• Check engine oil level using
the dipstick
• Visually check engine coolant
level on the see-through reservoir
• Visually check brake fluid level
on the see-through reservoir
• Visually check condition
of battery
• Check level of windshield
washer fluid
• Check tire pressure
• Check tires for damage and wear
• Check installation of driver’s
floor mat
After a Car Wash
• Check installation of driver’s
floor mat
When Cleaning the Interior
•
Remove dirt and dust with a
vacuum cleaner. Wipe dirty
surfaces with a soft cloth
dampened with warm water.
• When cleaning leather interior,
remove dirt and dust with
a vacuum cleaner. Using a
sponge, apply a small amount
of neutral wool detergent mixed
in water, rubbing in a circular
motion. Wipe off any excess
detergent and let leather dry
in an open-air location.
• When cleaning carpet, remove
dirt and dust with a vacuum
cleaner. Apply a foaming-type
carpet cleaner with a sponge or
brush, allowing cleaner to work
for a few minutes to loosen dirt.
Continue by rubbing carpet
in a circular motion. Wipe
off any excess cleaner with a
clean cloth. If any dirt remains,
repeat process. Best results
are obtained by keeping the
carpet as dry as possible.
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Scheduled Maintenance log
MAINTENANCE
Scheduled Maintenance Log
48
6 Months or 5,000 Miles1
❑ Inspect and adjust all fluid levels
❑ Program Lexus Personalized Settings,
if requested
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
Note: If you drive primarily under certain special
operating conditions, you should also replace
the engine oil with 0W-20 oil and replace the
oil filter. See page 44 for conditions that apply.
Some conditions require additional maintenance.
See below.
If you drive primarily under this
special operating condition, perform
these additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis
Date: _______ Mileage: ________
12 Months or 10,000 Miles2
❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
If you drive primarily under this
special operating condition, perform
these additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis
Date: _______ Mileage: ________
1 This service, excluding maintenance required for special operating conditions, is complimentary when performed by an
authorized Lexus dealership.
2This service is complimentary when performed by an authorized Lexus dealership.
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Scheduled Maintenance log
MAINTENANCE
Scheduled Maintenance Log49
18 Months or 15,000 Miles
❑ Inspect and adjust all fluid levels
❑ Replace Smart Key battery
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers and rotors
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
❑ Inspect the following:
__ Axle shaft boots
__ Ball joints and dust covers
__ Body
__ Brake lines and hoses
__ Engine coolant (see page 69)
Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating
conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44 for
conditions that apply. Some conditions require additional maintenance. See below.
If you drive primarily under this special operating condition, perform these
additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect engine air filter
❑ Tighten nuts and bolts on chassis __
Exhaust pipes and mountings
__ Rack-and-pinion assembly
__ Steering linkage and boots
__ Wiper blades
Date: __________________________ Mileage: __________________________
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