2014 Lexus ES300h Warranty and Services Guide / Owner's Manual (OM33A60U)

8087-2. Steps to take in an emergency
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One of the following may be the cause of the problem:
●One or both of the 12-volt battery terminals may be disconnected.
●The 12-volt battery may be discharged. ( P. 8 1 7 )
Contact your Lexus dealer if the problem cannot be repaired, or if repair proce-
dures are unknown.
When the hybrid system does not start, the following steps can be used as
an interim measure to start the hybr id system if the “POWER” switch is
functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” swit ch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be star ted using the above steps, the system
may be malfunctioning. Have the vehicle inspected by your Lexus dealer.
The interior lights and headlights do not turn on, or the horn does
not sound.
Emergency start function
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When trouble arises
7-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
Set the parking brake.
Turn the “START STOP ENGINE” <“POWER”> switch to ACCES-
SORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover, cover
the tip of the screwdriver with a rag.
Press the shift lock override but-
ton.
The shift lever can be shifted while the
button is pressed.
If the shift lever cannot be shifted with your foot on the brake pedal,
there may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Lexus dealer immediately.
The following steps may be used as an emergency measure to ensure
that the shift lever can be shifted:
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7-2. Steps to take in an emergency
If the electronic key does not operate properly
■Doors
Use the mechanical key
(P. 122) in order to perform the
following operations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
Opens the windows and moon
roof (turn and hold)
*
*
: This setting must be customized at your Lexus dealer.
If communication between the ele ctronic key and vehicle is inter-
rupted ( P. 132) or the electronic key cannot be used because the
battery is depleted, the smart access system with push-button start and
wireless remote control cannot be us ed. In such cases, the doors and
trunk can be opened and the engine can be started by
following the procedure below.
Locking and unlocking the doors, unlocking the trunk and key
linked functions
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8117-2. Steps to take in an emergency
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When trouble arises
■Trunk
Turn the mechanical key clock-
wise to open.
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side of
the electronic key to the “START
STOP ENGINE” <“POWER”>
switch.
The “START STOP ENGINE”
<“POWER”> switch will turn to IGNI-
TION ON mode.
When the smart access system with
push-button start is deactivated in
customization setting, the “START
STOP ENGINE” <“POWER”> switch
will turn to ACCESSORY mode.
Firmly depress the brake pedal and check that is shown on the
multi-information display.
Press the “START STOP ENGINE” <“POWER”> switch.
In the event that the engine still cannot be started, contact
your Lexus dealer.
Starting the engine
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8127-2. Steps to take in an emergency
ES350_300h_OM_OM33A60U_(U)
■Stopping the engine
Shift the shift lever to P and press the “START STOP ENGINE” <“POWER”> switch
as you normally do when stopping the engine .
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the elec-
tronic key battery be replaced immediately when the battery is depleted. ( P. 7 1 9 )
■Changing “START STOP ENGINE” <“POWER”> switch modes
Release the brake pedal and press the “START STOP ENGINE” <“POWER”> switch
in step above.
The engine does not start and modes will be changed each time the
switch is pressed. ( P. 202, 209)
■When the electronic key does not work properly
●Make sure that the smart access system with push-button start has not been deac-
tivated in the customization setting. If it is off, turn the function on.
(Customizable features  P. 8 6 2 )
●Check if battery-saving mode is set. If it is set, cancel the function. ( P. 1 3 1 )
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When trouble arises
7-2. Steps to take in an emergency
If the 12-volt battery is discharged (gasoline
vehicles)
If you have a set of jumper (or booster) cables and a second vehicle with a
12-volt battery, you can jump start your vehicle by following the steps
below.
Open the hood ( P. 6 7 7 )
Connect the jumper cables according to the following procedure:
The following procedures may be used to start the engine if the 12-volt
battery is discharged.
You can also call your Lexus dealer or a qualified repair shop.
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8147-2. Steps to take in an emergency
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Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the pos-
itive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery terminal
on the second vehicle.
Connect the clamp at the other end of the negative cable to a solid,
stationary, unpainted metallic point away from the 12-volt battery
and any moving parts, as shown in the illustration.
Start the engine of the second ve hicle. Increase the engine speed
slightly and maintain at that le vel for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Open and close any of th e doors of your vehicle with the “START STOP
ENGINE” switch off.
Maintain the engine speed of the seco nd vehicle and start the engine of
your vehicle by turning the “START STOP ENGINE” switch to IGNI-
TION ON mode.
Once the vehicle’s engine has started , remove the jumper cables in the
exact reverse order from wh ich they were connected.
Once the engine starts, have the vehi cle inspected at your Lexus dealer as
soon as possible.
■Starting the engine when the 12-volt battery is discharged
The engine cannot be started by push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the engine is off.
●Turn off any unnecessary electrical compon ents when the vehicle is running at a
low speed for an extended period, such as in heavy traffic.
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8157-2. Steps to take in an emergency
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When trouble arises
■Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of certain elec-
trical appliances. If the vehicle is left for a long time, the 12-volt battery may dis-
charge, and the engine may be unable to start. (The 12-volt battery recharges
automatically during driving.)
■When recharging or replacing the 12-volt battery
●Make sure that the key is not inside the vehicle when recharging or replacing the
12-volt battery. The key may be locked in the vehicle if the alarm is activated.
(  P. 8 7 )
●In some cases, it may not be possible to unlock the doors using the smart access
system with push-button start when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
●The engine may not start on the first atte mpt after the 12-volt battery has recharged
but will start normally after the second attempt. This is not a malfunction.
●The “START STOP ENGINE” switch mode is memorized by the vehicle. When the
12-volt battery is reconnected, the system will return to the mode it was in before
the 12-volt battery was discharged. Before disconnecting the 12-volt battery, turn
the “START STOP ENGINE” switch off.
If you are unsure what mode the “START STOP ENGINE” switch was in before the
12-volt battery discharged, be especially careful when reconnecting the 12-volt
battery.
CAUTION
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prev ent accidentally igniting the flammable
gas that may be emitted from the 12-volt battery:
●Make sure each jumper cable is connected to the correct terminal and that it is
not unintentionally in contact with any other than the intended terminal.
●Do not allow the other end of the jumper cable connected to the “+” terminal to
come into contact with any other parts or metal surfaces in the area, such as
brackets or unpainted metal.
●Do not allow the + and - clamps of the jumper cables to come into contact with
each other.
●Do not smoke, use matches, cigarette lighters or allow open flame near the 12-
volt battery.