
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular phones, etc.). Eventually, if
plugged in long enough without engine operation,
the vehicle’s battery will discharge sufficiently to
degrade battery life and/or prevent the engine from
starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it
can often be moved using a rocking motion. Turn the
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE (with automatic transmission) or 2nd gear
and REVERSE (with manual transmission), while gently
pressing the accelerator. Use the least amount of accel-
erator pedal pressure that will maintain the rockingmotion, without spinning the wheels, or racing the
engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: Press the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode,
before rocking the vehicle. Refer to “Electronic Brake
Control” in “Starting And Operating” for further infor-
mation. Once the vehicle has been freed, press the ESC
Off switch again to restore ESC Onmode.
570 WHAT TO DO IN EMERGENCIES

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426–5337
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
648 IF YOU NEED CONSUMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
652 IF YOU NEED CONSUMER ASSISTANCE

Adding Fluid......................... .608
Fluid and Filter Changes ..................608
Fluid Change ......................... .608
Fluid Level Check ...................... .606
Fluid Type ........................... .605
Special Additives ...................... .606
Autostick .............................. .437
Auxiliary Electrical Outlet (Power Outlet) ........185
Auxiliary Power Outlet .....................185
Axle Lock .............................. .444
Battery ................................ .588
Keyless Transmitter Replacement (RKE) ........29
Belts, Seat ...............................53
Body Mechanism Lubrication .................593
Brake Assist System ...................... .468
Brake Control System, Electronic ..............467
Brake System ........................... .603
Anti-Lock (ABS) ....................... .465Master Cylinder
....................... .604
Parking ............................. .462
Warning Light ........................ .310
Brake/Transmission Interlock .................429
Bulb Replacement ........................ .627
Bulbs, Light ............................ .107
Calibration, Compass ..................... .326
Capacities, Fluid ......................... .632
Caps, Filler Fuel ................................ .526
Power Steering ........................ .461
Radiator (Coolant Pressure) ................601
Carbon Monoxide Warning ..................104
Cargo Light ............................ .175
Car Washes ............................ .612
Cellular Phone ...........................118
Center High Mounted Stop Light ..............631
Certification Label ........................ .528
10
INDEX 657

Four Wheel Drive Operation.................439
Freeing A Stuck Vehicle .....................570
Front Axle (Differential) .....................611
Fuel .................................. .521
Adding ............................. .526
Additives ............................ .524
Clean Air ............................ .522
Ethanol ............................. .522
Filler Cap (Gas Cap) .....................526
Gasoline ............................. .521
Gauge .............................. .308
Materials Added ....................... .524
Methanol ............................ .522
Octane Rating ......................... .521
Requirements ......................... .521
Tank Capacity ......................... .632
Fueling ............................... .526
Fuses ................................. .619Gas Cap (Fuel Filler Cap)
...................526
Gasoline, Clean Air ....................... .522
Gasoline (Fuel) .......................... .521
Gasoline, Reformulated .....................522
Gauges Coolant Temperature .....................313
Fuel ................................ .308
Odometer ............................ .316
Speedometer ......................... .308
Tachometer ........................... .312
Gear Ranges ............................ .424
Gear Select Lever Override ..................572
General Information ...................... .149
Glass Cleaning .......................... .615
Gross Axle Weight Rating ...................531
Gross Vehicle Weight Rating ..................530
GVWR ................................ .528
Hands-Fr
ee Phone (Uconnect®) ...............118
662 INDEX

Oil Change Indicator...................... .319
Oil Change Indicator, Reset ..................319
Oil, Engine ............................. .584
Capacity ............................ .632
Change Interval ....................... .332
Dipstick ............................. .584
Disposal ............................. .586
Filter ............................... .587
Filter Disposal ........................ .586
Identification Logo ..................... .585
Materials Added to ..................... .586
Pressure Warning Light ...................309
Recommendation ...................... .585
Synthetic ............................ .586
Viscosity ............................ .586
Oil Filter, Selection ....................... .587
Oil Pressure Light ........................ .309
Onboard Diagnostic System ..................580
Operating Precautions ..................... .580Operator Manual (Owner’s Manual)
.............6
Outside Rearview Mirrors ...................115
Overdrive .............................. .436
Overdrive OFF Switch ..................... .436
Overheating, Engine ...................... .313
Owner’s Manual (Operator Manual) .............6
Paint Care ..............................611
Panic Alarm ..............................27
Parking Brake ........................... .462
Passing Light ........................... .173
Personal Settings ......................... .339
Pets .................................. .102
Pets, Transporting ........................ .102
Phone, Cellular ...........................118
Phone, Hands-Free (Uconnect®) ...............118
Placard, Tire and Loading Information ..........491
Power Door Locks ............................42
10
INDEX 667

Four-Wheel-Drive Operation...............439
Maintenance .......................... .610
Transmission ........................... .605
Automatic ........................... .429
Manual ............................. .422
Range Indicator ....................... .314
Shifting ............................. .427
Transmitter Battery Service (Remote Keyless Entry) . .29
Tread Wear Indicators ..................... .503
Trip Computer .......................... .322
Trip Odometer .......................... .316
Trip Odometer Reset Button ..................314
Turn Signals ............................ .172
UCI Connector .......................... .390
Uconnect® Advanced Phone Connectivity ..............136
Phone Call Features .....................128
Phone Features ........................ .131Uconnect® 130
Operating Instructions Auxiliary Mode ........372
Operating Instructions Radio Mode ..........363
Uconnect® 130 With Satellite Radio Multimedia Satellite Radio .................359
Operating Instructions CD Mode ............379
Operating Instructions Radio Mode ..........373
Playing MP3 Files ...................... .381
Uconnect® (Hands-Free Phone) ...............118
Uniform Tire Quality Grades .................653
Universal Consumer Interface (UCI) Connector . . . .390
Unleaded Gasoline ....................... .521
Untwisting Procedure, Seat Belt ................59
Upholstery Care ......................... .614
Vanity Mirrors ...........................118
Variance, Compass ....................... .325
Vehicle Identification Number (VIN) .............8
Vehicle Loading ......................... .491
10
INDEX 673