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TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error.
Where the solutions are listed by number, try
each solution in turn, starting with number one,
until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOG-
NIZED” or the system fails to interpret
the command correctly. 1. Ensure that the command format is valid, see “Standard Mode command list” or “Alternate Command Mode command list” in this
section.
2. Speak clearly using your normal speech pattern and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
The system consistently selects the
wrong voicetag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. See “Bluetooth® Hands-Free Phone System with Navigation
System” in this section.
2. Replace one of the voicetags being confused with a different voicetag.
4-150Monitor, climate, audio, phone and voice recognition systems
Page 338 of 544

5 Starting and driving
Precautions when starting and driving................5-4
Exhaust gas (carbon monoxide) ..................5-4
Three-way catalyst ..............................5-4
Tire Pressure Monitoring System (TPMS) ..........5-5
On-pavement and off-road driving
precautions ....................................5-8
Avoiding collision and rollover ....................5-8
Off-road recovery ...............................5-9
Rapid air pressure loss ..........................5-9
Drinking alcohol/drugs and driving ...............5-10
Driving safety precautions ......................5-10
Push-Button Ignition Switch .......................5-12
Operating range ............................... 5-13
Push-button ignition switch positions ............5-14
Emergency engine shut off .....................5-14
INFINITI Intelligent Key battery discharge .........5-15
INFINITI vehicle immobilizer system ..............5-15
Before starting the engine ......................... 5-16
Starting the engine ............................... 5-16
Remote start (if so equipped) ...................5-17
Driving the vehicle ................................ 5-17
Continuously Variable Transmission (CVT) ........5-17
Parking brake .................................... 5-21INFINITI Drive mode selector
.......................5-22
Standard mode ................................ 5-22
Sport mode ................................... 5-22
Snow mode ................................... 5-22
ECO mode ................................... 5-23
Lane Departure Warning (LDW) system/ Lane
Departure Prevention (LDP) system
(if so equipped) .................................. 5-25
Lane departure warning (LDW) system ...........5-26
Lane departure prevention (LDP) system . . . ......5-28
Lane camera unit maintenance ..................5-32
Blind Spot Warning (BSW) System/Blind Spot
Intervention® (BSI) System/Back-up Collision
Intervention (BCI) System (if so equipped) ..........5-32
Blind spot warning (BSW) system/blind spot
intervention® (BSI) systems ....................5-33
BSW system operation ........................ 5-34
BSI system operation .......................... 5-36
BSW/BSI
driving situations ..................... 5-39
The back-up collision intervention (BCI)
system (if so equipped) ........................ 5-44
BCI system operation .......................... 5-44
Radar maintenance ............................ 5-50
Cruise control (if so equipped) .....................5-51
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Precautions on cruise control ...................5-51
Cruise control operations .......................5-51
Intelligent cruise control (ICC) system
(Full Speed Range) (if so equipped) ................5-53
Selecting the vehicle-to-vehicle distance
control mode .................................. 5-54
Vehicle-to-vehicle distance control mode .........5-54
Precautions on vehicle-to-vehicle distance
control mode .................................. 5-55
Vehicle-to-vehicle distance control mode
operation ..................................... 5-56
Conventional (fixed speed) cruise control
mode ........................................ 5-68
Preview function (for Intelligent Cruise
Control system equipped models) ...............5-72
Distance Control Assist (DCA) system
(if so equipped) .................................. 5-72
Precautions on distance control assist
system ....................................... 5-72
Distance control assist operation ................5-74
Forward Collision Warning (FCW) system
(if so equipped) .................................. 5-82
Precautions on FCW system ....................5-83
FCW system operation ......................... 5-85Intelligent Brake Assist (IBA) system
(if so equipped) . . .
............................... 5-86
Precautions on IBA system .....................5-86
IBA system operation .......................... 5-88
Break-in schedule ................................ 5-89
Fuel efficient driving tips ........................... 5-89
Increasing fuel economy ........................... 5-90
Intelligent All-Wheel Drive (AWD) (if so equipped) . . . 5-90
Parking/parking on hills ............................ 5-93
Power steering ................................... 5-94
Brake system .................................... 5-94
Brake precautions ............................. 5-94
Anti-lock Braking System (ABS) .................5-95
Brake assist (if so equipped) ....................5-96
Vehicle Dynamic Control (VDC) system .............5-96
Active trace control (if so equipped) .............5-98
Brake force distribution ........................ 5-98
Hill start assist system ............................ 5-99
Cold
weather driving ............................. 5-100
Freeing a frozen door lock .....................5-100
Anti-freeze ................................... 5-100
Battery ...................................... 5-100
Draining of coolant water ......................5-100
Page 340 of 544
Tire equipment............................... 5-100
Special winter equipment ......................5-100Driving on snow or ice
........................ 5-100
Engine block heater (if so equipped) ............5-101
Page 341 of 544

WARNING
●Do not leave children or adults who
would normally require the assistance
of others alone in your vehicle. Pets
should also not be left alone. They
could accidentally injure themselves or
others through inadvertent operation of
the vehicle. Also, on hot, sunny days,
temperatures in a closed vehicle could
quickly become high enough to cause
severe or possibly fatal injuries to
people or animals.
● Properly secure all cargo with ropes or
straps to help prevent it from sliding or
shifting. Do not place cargo higher than
the seatbacks. In a sudden stop or col-
lision, unsecured cargo could cause
personal injury.
EXHAUST GAS (carbon monoxide)
WARNING
● Do not breathe exhaust gases; they
contain colorless and odorless carbon
monoxide. Carbon monoxide is danger-
ous. It can cause unconsciousness or
death. ●
If you suspect that exhaust fumes are
entering the vehicle, drive with all win-
dows fully open, and have the vehicle
inspected immediately.
● Do not run the engine in closed spaces
such as a garage.
● Do not park the vehicle with the engine
running for any extended length of time.
● Keep the rear vent windows, liftgates,
doors and trunk lids (if so equipped)
closed while driving, otherwise exhaust
gases could be drawn into the passen-
ger compartment. If you must drive with
one of these open, follow these
precautions:
1. Open all the windows.
2. Set the
air recirculation but-
ton to off and the fan control dial to
high to circulate the air.
● If electrical wiring or other cable con-
nections must pass to a trailer through
the seal on the lift gate or the body,
follow the manufacturer’s recommen-
dation to prevent carbon monoxide en-
try into the vehicle. ●
The exhaust system and body should be
inspected by a qualified mechanic
whenever:
a. The vehicle is raised for service.
b. You suspect that exhaust fumes are entering into the passenger
compartment.
c. You notice a change in the sound of the exhaust system.
d. You have had an accident involving damage to the exhaust system, un-
derbody, or rear of the vehicle.
THREE-WAY CATALYST
The three-way catalyst is an emission control
device installed in the exhaust system. Exhaust
gases in the three-way catalyst are burned at
high temperatures to help reduce pollutants.
WARNING
●The exhaust gas and the exhaust sys-
tem are very hot. Keep people, animals
or flammable materials away from the
exhaust system components.
PRECAUTIONS WHEN STARTING
AND DRIVING
5-4Starting and driving
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●Do not stop or park the vehicle over
flammable materials such as dry grass,
waste paper or rags. They may ignite
and cause a fire.
CAUTION
● Do not use leaded gasoline. Deposits
from leaded gasoline will seriously re-
duce the three-way catalyst’s ability to
help reduce exhaust pollutants.
● Keep your engine tuned up. Malfunc-
tions in the ignition, fuel injection, or
electrical systems can cause overrich
fuel flow into the three-way catalyst,
causing it to overheat. Do not keep driv-
ing if the engine misfires, or if notice-
able loss of performance or other un-
usual operating conditions are
detected. Have the vehicle inspected
promptly by an INFINITI retailer.
● Avoid driving with an extremely low fuel
level. Running out of fuel could cause
the engine to misfire, damaging the
three-way catalyst.
● Do not race the engine while warming it
up.
● Do not push or tow your vehicle to start
the engine.
TIRE PRESSURE MONITORING
SYSTEM (TPMS)
Each tire, including the spare (if provided) ,
should be checked monthly when cold and in-
flated to the inflation pressure recommended by
the vehicle manufacturer on the vehicle placard
or tire inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure label,
you should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has been
equipped with a Tire Pressure Monitoring System
(TPMS) that illuminates a low tire pressure telltale
when one or more of your tires is significantly
under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and
check your tires as soon as possible, and inflate
them to the proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire to over-
heat and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread life, and
may affect the vehicle’s handling and stopping
ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS mal-
function indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for approxi-
mately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the mal-
function exists. When the malfunction indicator is
illuminated, the system may not be able to detect
or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons,
including the installation of replacement or alter-
nate tires or wheels on the vehicle that prevent
the TPMS from functioning properly. Always
check the TPMS malfunction telltale after replac-
ing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
Additional information:
● The TPMS does not monitor the tire
pressure of the spare tire.
Starting and driving5-5
Page 343 of 544

●The TPMS will activate only when the vehicle
is driven at speeds above 16 MPH
(25 km/h). Also, this system may not detect a
sudden drop in tire pressure (for example a
flat tire while driving) .
● The low tire pressure warning light does not
automatically turn off when the tire pressure
is adjusted. After the tire is inflated to the
recommended pressure, the vehicle must be
driven at speeds above 16 MPH (25 km/h)
to activate the TPMS and turn off the low tire
pressure warning light. Use a tire pressure
gauge to check the tire pressure.
● The “Tire Pressure Low - Add Air” warning
appears in the vehicle information display
when the low tire pressure warning light is
illuminated and low tire pressure is detected.
The “Tire Pressure Low - Add Air” warning
turns off when the low tire pressure warning
light turns off.
● The “Tire Pressure Low - Add Air” warning
does not appear if the low tire pressure
warning light illuminates to indicate a TPMS
malfunction. ●
Tire pressure rises and falls depending on
the heat caused by the vehicle’s operation
and the outside temperature. Low outside
temperature can lower the temperature of
the air inside the tire which can cause a
lower tire inflation pressure. This may cause
the low tire pressure warning light to illumi-
nate. If the warning light illuminates, check
the tire pressure for all 4 tires.
● The Tire and Loading Information label (also
referred to as the vehicle placard or tire
inflation pressure label) is located in the
driver’s door opening.
● You can also check the pressure of all tires
(except the spare tire) on the vehicle infor-
mation display screen. The order of the tire
pressure figures displayed on the screen
corresponds with the actual order of the tire
position.
For additional information, see “Low tire pressure
warning light” in the “Instruments and controls”
section, “Tire Pressure Monitoring System
(TPMS)” in the “In case of emergency” section.WARNING
● Radio waves could adversely affect
electric medical equipment. Those who
use a pacemaker should contact the
electric medical equipment manufac-
turer for the possible influences before
use.
● If the low tire pressure warning light
illuminates while driving, avoid sudden
steering maneuvers or abrupt braking,
reduce vehicle speed, pull off the road
to a safe location and stop the vehicle
as soon as possible. Driving with under-
inflated tires may permanently damage
the tires and increase the likelihood of
tire failure. Serious vehicle damage
could occur and may lead to an accident
and could result in serious personal in-
jury. Check the tire pressure for all four
tires. Adjust the tire pressure to the
recommended COLD tire pressure
shown on the Tire and Loading Informa-
tion label to turn the low tire pressure
warning light OFF. If you have a flat tire,
replace it with a spare tire as soon as
possible. (See “Flat tire” in the “In case
of emergency” section for changing a
flat tire.)
5-6Starting and driving
Page 344 of 544

●When a spare tire is mounted or a wheel
is replaced, tire pressure will not be
indicated, the TPMS will not function
and the low tire pressure warning light
will flash for approximately 1 minute.
The light will remain on after 1 minute.
Contact your INFINITI retailer as soon
as possible for tire replacement and/or
system resetting.
● Replacing tires with those not originally
specified by INFINITI could affect the
proper operation of the TPMS.
● Do not inject any tire liquid or aerosol
tire sealant into the tires, as this may
cause a malfunction of the tire pressure
sensors.
CAUTION
● The TPMS may not function properly
when the wheels are equipped with tire
chains or the wheels are buried in snow.
● Do not place metalized film or any
metal parts (antenna, etc.) on the win-
dows. This may cause poor reception of
the signals from the tire pressure sen-
sors, and the TPMS will not function
properly. Some devices and transmitters may temporarily
interfere with the operation of the TPMS and
cause the low tire pressure warning light to illu-
minate.
Some examples are:
– Facilities or electric devices using similar radio
frequencies are near the vehicle.
– If a transmitter set to similar frequencies is being used in or near the vehicle.
– If a computer (or similar equipment) or a DC/AC converter is being used in or near the
vehicle.
FCC Notice:
For USA:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the fol-
lowing two conditions: (1) This device may
not cause harmful interference, and (2) this
device must accept any interference re-
ceived, including interference that may
cause undesired operation. NOTE:
Changes or modification not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to op-
erate the equipment.
For Canada:
This device complies with RSS-210 of In-
dustry Canada. Operation is subject to the
following two conditions: (1) This device
may not cause interference, and (2) this
device must accept any interference, in-
clude interference that may cause unde-
sired operation of the device.
TPMS with Tire Inflation Indicator
When adding air to an under-inflated tire, the
TPMS with Tire Inflation Indicator provides visual
and audible signals outside the vehicle to help
you inflate the tires to the recommended COLD
tire pressure.
Vehicle set-up:
1. Park the vehicle in a safe and level place.
2. Apply the parking brake and place the shift lever into the P (Park) position.
3. Place the ignition switch to the ON position. Do not start the engine.
Starting and driving5-7