HIGHWAY AUTO AND LIGHT TRUCK TIRE
REPLACEMENT AND ADJUSTMENT POLICY
(EXCLUDES GOODYEAR UNISTEEL® RADIAL
LIGHT TRUCK TIRES)
WHO IS ELIGIBLE?
You are eligible for the benefits of this Limited Warranty
if you meet all the following criteria:
●You are the owner or authorized agent of the owner of
new Goodyear or Dunlop highway auto or light truck
tires supplied as Original Equipment on your vehicle.
●Your tires bear Department of Transportation pre-
scribed tire identification numbers.
●Your tires have been used only on the vehicle on
which they were originally installed according to the
vehicle manufacturer or Goodyear’s recommenda-
tions.
●Your tires were purchased on or after September 1,
2012.
Light truck tires are defined as all tires identified with
the “LT” designation in the sidewall stamping.
WHAT IS COVERED AND FOR HOW LONG?
FREE TIRE REPLACEMENT
Any new Goodyear or Dunlop highway radial auto or
radial light truck tire, covered by this policy, removed
from service due to a covered warranty condition during
the first 2/32” of usable treadwear or twelve months
from date of purchase, whichever comes first, will be
replaced with a comparable new Goodyear or Dunlop
tire at no charge, including mounting and balancing.
(Without proof of purchase the date of manufacture will
be used to determine eligibility.) ALL OTHER HIGHWAY AUTO OR LIGHT TRUCK TIRES
Any new Goodyear or Dunlop highway auto or light truck
tire, other than radial auto, radial light truck tires, re-
moved from service due to a covered warranty condition
during the first 1/32” of usable treadwear will be re-
placed with a comparable new Goodyear or Dunlop tire
at no charge, including mounting and balancing.
TEMPORARY SPARE TIRES
Any Goodyear or Dunlop temporary spare tire removed
from service due to a covered warranty condition during
the first 50% of usable treadwear (1/32”) will be re-
placed with a comparable new Goodyear or Dunlop tem-
porary spare tire at no charge, including mounting.
PRORATED ADJUSTMENT
Tires not eligible for free replacement that are removed
from service due to a covered warranty condition will be
replaced with a comparable new Goodyear or Dunlop
tire on a prorated basis for up to six (6) years from the
date of original new tire purchase or when the treadwear
indicators become
visible (wornto 2/32”), whichever
occurs first. (Without proof of purchase the date of
manufacture will be used to determine eligibility.)HOW WILL PRORATED CHARGES BE
CALCULATED?
Replacement price will be calculated by multiplying the
tire’s advertised retail selling price at the time of adjust-
ment by the percentage of usable original tread that has
been worn off. You pay for mounting and balancing, and
an amount equal to the current Federal Excise Tax (F.E.T.
– U.S. only) any other applicable taxes and government-
mandated charges. EXAMPLE: If your disabled tire had an original 8/32” of
usable treadwear and is worn to 4/32” usable tread
remaining, you have used 50%, and therefore must pay
50% of the advertised retail selling price of the compa-
rable tire.
In addition, you must pay an amount equal to the full
current Federal Excise Tax (U.S. only) or any other appli-
cable taxes and government-mandated charges for the
comparable new replacement tire at the time of adjust-
ment. If the price of the new comparable tire is $80, the
cost to you would be $40 plus F.E.T. (U.S. only) plus any
other applicable taxes and government-mandated
charges.
WHAT IS A COMPARABLE TIRE?
A “comparable” new Goodyear or Dunlop tire will be the
same brand tire and may either be the same line of tire
or, in the event that the tire is not available, the same
brand tire with the same basic construction and quality
with a different sidewall or tread configuration. If a
higher priced tire is accepted as replacement, the differ-
ence in price will be at an additional charge to you.
Any replacement tire provided pursuant to this warranty
will be covered by the Goodyear or Dunlop warranty in
effect at the time of replacement.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this limited warranty ends when the tread-
wear indicators become visible (worn to 2/32”), or six
(6) years from the date of new tire purchase, whichever
occurs first. (Without proof of purchase the date of
manufacture will be used to determine eligibility.)
(Continued on next page)
26
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
●Your tires have been used only on the vehicle on
which they were originally installed according to the
vehicle manufacturer or Goodyear recommendations
and
●Your tires were purchased on or after March 1, 2009.
WHAT IS COVERED AND FOR HOW LONG?
FREE TIRE REPLACEMENT
Any new Goodyear Run-Flat tire removed from service
due to a covered warranty condition or rendered not
repairable due to a road hazard injury during the first
2/32” treadwear or 12 months from date of purchase,
whichever occurs first, will be replaced at no charge.
Mounting and balancing are included. Repairable punc-
tures will also be repaired at no charge during this
period. (Without proof of purchase, date of manufacture
will be used to determine eligibility.)
PRORATED ADJUSTMENT
A tire not eligible for no-charge replacement that is
removed from service due to a covered warranty condi-
tion or rendered not repairable due to a road hazard
injury will be replaced on a prorated basis.
HOW WILL PRORATED CHARGES BE
CALCULATED?
Replacement price will be calculated by multiplying the
tire’s advertised Retailer selling price at the time of
adjustment by the percentage of usable original tread
that has been worn off. You pay for mounting, balancing
and any other applicable taxes and government-
mandated charges. EXAMPLE: If your disabled tire had an original 8/32
of
usable tread wear and is worn to 4/32 usable tread
remaining, you have used 50% and therefore must pay
50% of the current advertised selling price of the re-
placement tire. If the price of the new replacement tire is
$160, the cost to you would be $80 plus any additional
charges, such as mounting, balancing and any other
applicable taxes and government-mandated charges.
OWNER’S OBLIGATIONS
A. You must present the tire to be adjusted to an autho- rized Goodyear Run-Flat service facility (call 1-800-
786-3528 for locations). Tires replaced on an adjust-
ment basis become the property of The Goodyear
Tire & Rubber Company or Goodyear Canada Inc.
B. You must pay for taxes and any additional services you order at the time of adjustment.
No claim will be recognized unless submitted on a
Goodyear claim form supplied by an authorized Good-
year Run-Flat service Facility. The form must be com-
pletely filled out, signed by you and where you, the
owner or your authorized agent, presented the tire for
adjustment.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this warranty ends when the tread wear
indicators become visible (wornto 2/32”), or six (6)
years from the date of original tire manufacture or new
tire purchase date. (Without proof of purchase, date of
manufacture will be used to determine eligibility.) To maintain the maximum speed capability and perfor-
mance of your vehicle, any Goodyear Run-Flat tire
should be replaced with another Goodyear Run-Flat tire
of identical size and speed rating. If tires with different
speed ratings are installed on a vehicle, they should be
installed with like pairs on the same axle. The speed
capability of the vehicle will become limited to that of
the lowest speed rated tires. It is also recommended
that the lower speed rated tires be placed on the front
axle regardless of which axle is driven to help prevent
potential oversteer.
Any replacement tire provided pursuant to this warranty
will be covered by the Goodyear warranty applicable to
that tire in effect at the time of replacement.
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada.
WHAT IS NOT COVERED BY THIS WARRANTY?
In addition, this limited warranty does not cover the
following:
●Tires submitted for ride disturbance that are worn
beyond the first one thirty-second of an inch (1/32”)
tread depth or beyond six (6) months from the date of
purchase, whichever occurs first, or tires submitted
for ride disturbance due to damages wheels or any
vehicle condition.
●Tires not serviceable because of deterioration result-
ing from operation at low or zero inflation pressure.
(Continued on next page)
GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY 35
ELIGIBILITY
You are eligible for the benefits of this limited warranty if
you are the owner or authorized agent of the owner of
new Dunlop Self-Supporting Technology (DSST) tires.
The tires must bear legible Department of Transporta-
tion prescribed tire identification numbers and have
been used only on the vehicle on which they were origi-
nally installed according to the vehicle manufacturer’s
or Dunlop’s recommendations.
COVERAGE
FREE REPLACEMENT
Any new Dunlop Self-Supporting Technology tire re-
moved from service due to a covered warranty condition
or rendered not repairable due to a road hazard injury
during the first 2/32” treadwear or 12 months from date
of purchase, whichever occurs first, will be replaced at
no charge. Mounting and balancing are included. Re-
pairable punctures will also be repaired at no charge
during this period. (Without proof of purchase, date of
manufacture will be used to determine eligibility.)
PRORATED ADJUSTMENT
A tire not eligible for no-charge replacement that is
removed from service due to a covered warranty condi-
tion or rendered not repairable due to a road hazard
injury will be replaced on a prorated basis. Replacement
price will be calculated by multiplying the tire’s adver-
tised Retailer selling price at the time of adjustment by
the percentage of usable original tread that has been
worn off. You pay for mounting, balancing and any other
applicable taxes and government-mandated charges,
and the cost of puncture repair, if applicable.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this warranty ends when the tread wear
indicators bec ome visible, or six (6) year s from the date
of original tire manufacture or new tire purchase date,
whichever occurs first (Without proof of purchase, date
of manufacture will be used to determine eligibility.)
To maintain the maximum speed capability and perfor-
mance of your vehicle, any Dunlop® DSST® tire should
be replaced with another Dunlop DSST tire of identical
size and speed rating. If tires with different speed rat-
ings are installed on a vehicle, they should be installed
with like pairs on the same axle. The speed capability of
the vehicle will become limited to that of the lowest
speed rated tires. It is also recommended that the lower
speed rated tires be placed on the front axle regardless
of which axle is driven to help prevent potential over-
steer.
Any replacement tire provided pursuant to this warranty
will be covered by the Dunlop warranty applicable to
that tire in effect at the time of replacement.
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada. No Representative, Retailer or Ser-
vicing Facility has authority to make any representation,
promise, or agreement on behalf of Goodyear Dunlop
Tire North America Ltd. (GDTNA), except as stated
herein.
WHAT IS NOT COVERED BY THIS WARRANTY
In addition, this limited warranty does not cover the
following:
●GDTNA does not warrant or give credit in any adjust-
ment transaction for any kind of material added to a
tire (e.g., tire fillers, sealants, balancing substances)
after the tire leaves a factory producing Dunlop tires,
nor will it adjust any tire that has failed as a result of
adding such material.
●Tires submitted for ride disturbance that are worn
beyond the first (1/32”) tread depth or 6 months
from date of new vehicle purchase.
●Tires not serviceable because of deterioration result-
ing from operation at low or zero inflation pressure.
●Irregular wear or damage due to mechanical condition
of the vehicle, improper inflation, overloading, high
speed spin-up, misapplication, misuse, negligence,
racing, use of tire chains, improper mounting or de-
mounting, improper repair, wreck, collision or fire.
●Tires removed from service due to improper repairs.
●Any tire that, after leavi ng a factory producing Dunlop
tires, has been intentionally altered to change its
appearance (e.g., white inlay on a black tire or re-
grooved).
●Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four (4) years prior to pre-
sentation for adjustment.
●Loss of time, inconvenience, loss of vehicle use, in-
cidental or consequential damages.
(Continued on next page)
38 DUNLOP RUN-FLAT TIRE LIMITED WARRANTY
WHO IS COVERED
The original owner of a MichelinPassenger orLight Truck
tire which bears the Michelin name and complete DOT
identification number.
WHAT IS COVERED AND FOR HOW LONG
Michelin Passenge r and Light Truck tires, used in normal
service on the vehicle on which they were originally
fitted and in accordance with the maintenance recom-
mendations and safety warnings contained in the own-
er’s manual and in the Important Tire Safety Informa-
tion Section of this booklet, are covered by this warranty
against defects in workmanship and material for the life
of the original usable tread, or 6 years from the date of
purchase, whichever comes first. At that time, all war-
ranties, express or implied, are terminated. The usable
tread is the original tread down to the level of the tread
wear indicators - 2/32nds of an inch (1.6mm) of tread
remaining. Date of purchase is documented by new
vehicle registration or tire sales invoice. If no proof of
purchase, coverage will be based on date of manufac-
ture.
WHAT IS NOT COVERED
Tires which become unserviceable due to:
●Road hazard injury (e.g., a cut, snag, bruise, impact
damage, puncture, whether repairable or not);
●Incorrect mounting of the tire, tire/wheel imbalance,
or improper repair;
●Underinfation, overinflation, improper maintenance
or other abuse;
●Mechanical irregularity in the vehicle such as wheel
misalignment resulting in uneven or rapid wear;
●Accident, fire, chemical corrosion, tire alteration, or
vandalism;
●Ozone or weather cracking.
WHAT MICHELIN WILL DO
PASSENGER AND LIGHT TRUCK TIRES
A tire which becomes unserviceable due to a condition
covered by this warranty will be replaced with a compa-
rable new Michelin tire, free of charge, when 2/32nds of
an inch (1.6mm) or less of the original tread is worn, (or
25% or less, whichever is most beneficial to the user)
and within 12 months of the date of purchase. Mounting
and balancing of tires is included. The cost of any other
service charges or applicable taxes are payable by the
user.
When more than 2/32nds of an inch of original tread
has been worn (or more than 25%, whichever is most
beneficial to the user) or after 12 months from date of
purchase, the user must pay the cost of a comparable
new Michelin passenger or light truck replacement tire
on a pro-rata b asis.The retailer shall determine the
charge by multiplying the percentage of the original
usable tread worn by the current actual selling price at
the adjustment location or the price on the current Mi-
chelin Base Price List, whichever is lower. This List is
based on a predetermined price intended to fairly rep-
resent the actual selling price of the tire. The cost of
mounting, balancing and any other service charges or
applicable taxes are payable by the user.
WHAT THE CONSUMER MUST DO
When making a claim under the terms of this warranty,
the consumer must present the tire to an authorized
Michelin Retailer. To locate an Authorized Tire Retailer,
check the yellow pages under “Tire Retailers - Retail.”
The vehicle on which the tire was used should be avail-
able for inspection.
It is essential that you read and understand the safety
and maintenance recommendations (see Safety Main-
tenance Information) for your tires.
CONDITIONS AND EXCLUSIONS
THIS WARRANTY DOES NOT PROVIDE COMPENSATION
FOR LOSS OF TIME, LOSS OF USE OF VEHICLE, INCONVE-
NIENCE OR CONSEQUENTIAL DAMAGE. TIRES PRE-
SENTED FOR CLAIM REMAIN THE PROPERTY OF THE CON-
SUMER AND MICHELIN ACCEPTS NO RESPONSIBILITY
FOR LOSS OF, OR DAMAGE TO, TIRES WHICH ARE IN THE
CUSTODY OR CONTROL OF A MICHELIN TIRE RETAILER
FOR THE PURPOSES OF INSPECTION FOR WARRANTY
ADJUSTMENT. IN THE EVENT OF A DISPUTED CLAIM, THE
CONSUMER MUST MAKE THE TIRE AVAILABLE FOR FUR-
THER INSPECTION.
NO MICHELIN REPRESENTATIVE, EMPLOYEE OR RE-
TAILER HAS THE AUTHORITY TO MAKE OR IMPLY ANY
REPRESENTATION, PROMISE OR AGREEMENT, WHICH
IN ANY WAY VARIES THE TERMS OF THIS WARRANTY.
THIS WARRANTY APPLIES ONLY IN THE UNITED STATES
AND CANADA.
(Continued on next page)
MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY 43
CONTINENTAL/GENERAL TIRE LIMITED
WARRANTY AND ADJUSTMENT POLICY
This Limited Warranty and Adjustment (the “Policy”) is
issued by Continental Tire North America, Inc. (the “Com-
pany”) and is applicable for Continental/General-brand
original equipment tires and is a promise of replacement
under certain specified conditions. This Policy applies to
tires in normal service displaying adjustable conditions
(see Section 4) and does not require the existence of a
workmanship or material related condition in order to
qualify for adjustment. THIS POLICY IS NOT A WARRANTY
THAT YOUR TIRE WILL NOT FAIL OR BECOME UNSERVICE-
ABLE IF NEGLECTED OR MISTREATED.
1. ELIGIBILITYa. This Policy applies tothe owner ofPassenger Car,
Light Truck and Serva-Spare tires bearing Continen-
tal and General brand name and serial numbers, and
operated in normal service.
b. Eligible tires must be the original equipment tires, used on the vehicle on which they were originally
installed by the vehicle manufacturer.
c.
Tires branded “used” are not eligible under this Policy.
2. WHAT IS THE ADJUSTMENT POLICY AND
FOR HOW LONG?
Limited warranty coverage is for a maximum period of
72 months from the date of purchase*, determined by
the new vehicle registration date or new vehicle sales
invoice showing date of purchase. If an eligible Pas
senger or Light Truck or Serva-Spare
tire, used in normal service, becomes unserviceable
from a condition other than those listed under Sec-
tion 4, during or after the time or treadwear periods
shown below, it will be replaced with a comparable
**
new Continental or General brand tire according to (A)
and (B)below.
(A) Free Replacement Policy:
Time* Treadwear
Passenger
Tire First 12 Months or First
2/32nds, (whichever comes
first). Mounting & balancing
included free of charge.
Owner pays all applicable
taxes.
Light Truck
Tire First 12 Months or First
3/32nds, (whichever comes
first). Mounting & balancing
included free of charge.
Owner pays all applicable
taxes. (Excluding F.E.T.)
Serva-Spare No Time Limit First 1/32nd,
Mounting & balancing in-
cluded free of charge. Owner
pays all applicable taxes. (B) Pro Rata Replacement Policy:
Passenger/Light Truck Tires
After theFree Replacement Policy ex-
pires (set forth in section 2A), and the
tire is still within 72 months from the
date of purchase*, you will pay, on a
pro rata basis, for a comparable** new
Continental or General brand replace-
ment tire. A tire is eligible for an adjust-
ment on a pro ra ta basis until the tread
is worn down to the tread wear indica-
tors (2/32nds of an inch of tread
remaining). The tire tread is worn out at
this point and this Policy ends regard-
less of time period. Owner pays all ap-
plicable taxes (including F.E.T.), mount-
ing and balancing charges.
Serva-Spare Tires
After the “Free Replacement Policy”
expires (set forth in section 2A), no
adjustment will be made.
(Continued on next page)
* At the time of claim, you need to present your new vehicle registration or new vehicle sales invoice showing date of purchase. If satisfactory proof-of-purchase date is not provided, the D.O.T.
certification date of manufacture (tire serial number) will be used.
** A “comparable” new Continental or General brand tire may be either the same tire line or the same basic construction but with a different sidewall or t read configuration. If a higher-priced
tire is accepted as replacement, the owner will pay the difference in price. Any tire replaced under this Policy will be covered by the current Continental or General Tire Limited Warranty and
Adjustment Policy
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY 45
EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
●Meals
●Lodging
●Substitute transportation
●Costs to reunite the vehicle and owner, after warranty
repairs have been completed.
The Roadside A ssistance Representative, ( toll free num-
ber 1-800-662-6200), will explain Emergency Travel
Expense/Trip Interruption benefits in detail and provide
authorization of appropriate benefits. (When travelling
in Canada, call 1-800-835-0221.) In some situations
you may be required to pay for these benefits initially. If
so, the representative will p rovide instructions for reim-
bursement procedures. You must keep records of these
expenses and submit them upon request. Emergency
Travel Expense/Trip Interruption Benefits are not avail-
able for accident/collision and/or other non-
warrantable disablements.
SERVICE LOAN CAR PROGRAM
As part of The Infiniti Total Ownership Experience ®,a
participating Infiniti retailer will provide you with a com-
plimentary Infiniti Service Loan Car when you present
your Infiniti vehicle for warranty repair to a participating
Infiniti retailer during the new vehicle limited warranty
basic coverage period, subject to availability and the
eligibility requirements listed below.
The Eligibility Requirements for Service Loan Car are as
follows:
●Only available during the 4 years/60,000 mile
Infiniti New Vehicle Limited Warranty basic coverage
period.
●You must be 21 years of age or older with a valid U.S.
driver’s license.
●You must provide proof of primary insurance.
●You must schedule the service appointment in ad-
vance.*
●Other restrictions apply to loan car including mileageuse and days use limitations.**
*Depending upon availability, exc eptions to the service
appointment requirement may be made in the event
your vehicle is inoperable due to unexpected mechani-
cal failure. In such a circumstance the participating
Infiniti retailer will strive to provide you with a Service
Loan Car if possible. ** Ask your retailer for details.
Note:
This program is NOT a warranty, and is NOT part of
the Infiniti New Vehicle Limited Warranty, but rather a
benefit of The Total Ownership Experience ®. This pro-
gram is subject to change without notice at any time.
54 INFINITI TOTAL OWNERSHIP EXPERIENCE ® BENEFITS