2014 INFINITI Q70 HYBRID Service And Maintenance Guide

2014 Infiniti Service and Maintenance Guide
Printing: December 2013 / Publication Number: MB14E IALLU1 / Printed in U.S.A.
1276475 EN Inifiniti SMG.indd 111/14/13 8:19 AM

Vehicle Identification Number (VIN)
Delivery Date
W
arranty Start Date
Mi

leage at Delivery
Model
Year
Sel

ling Dealer
Sel
ling Dealer Phone
VEHICLE IDENTIFICATION
1276475 EN Inifiniti SMG.indd 211/14/13 8:19 AM

OWNER’S LITERATURE INFORMATION................................2
INTRODUCTION
Infiniti Maintenance ............................................3
Why Infiniti Service? ............................................4
Extended Service Products ........................................5
Genuine Infiniti Collision Parts .....................................7
SCHEDULED MAINTENANCE GUIDE
Determining the Proper M aintenance Interval...........................8
Explanation of Scheduled Maintenance Items ...........................9
Maintenance Schedules .........................................13
Optional Premium Maintenance Upgrade .............................39
HEV Li-ion Battery Replacement Record ..............................41
Maintenance Log ..............................................43
TABLE OF CONTENTS
1

INDEX OF TOPICSWHERE TO FIND INFORMATION
Radio/CD/Heater/AC Operation ..........Owner’s Manual: chapter 4
Starting and Driving Your Vehicle .........Owner’s Manual: chapter 5
Security System Operation .............Owner’s Manual: chapter 2
ChangingaFlatTire.................. Owner’s Manual: chapter 6
New Vehicle Limited Warranty ...........“2014 New Vehicle Limited Warranty” section in Warranty
Information Booklet
Federal Emiss ion Control Warranties ......“Federal Vehicle Emission Control Limited Warranties” section in
Warranty Information Booklet
California Emission Control Warranties.....“California Vehicle Emission Control Warranties” section in
Warranty Informati on Booklet
Tire Pressure/Rotation ................ Owner’s Manual: chapter 8
Tire Warranties/Safety Information .......Individual tire manufacturer war ranty sections in Warranty
Information Booklet
Consumer Affair s Assistance............ “Nissan’s Customer Care Program” section in Warranty Information
Booklet
Customer Care/Lemon Law Information Booklet
*
Do It Yourself Information .............Owner’s Manual: chapter 8
General Maintenance ................. Owner’s Manual: chapter 8
* Not applicable outside of the United States
OWNER’S LITERATURE INFORMATION
2

Maintain Your InvestmentPreventative scheduled maintenance is an important investment to
optimize the performance, durability, r eliability, safety and resale value
of your Infiniti. Scheduling your v ehicle’s maintenance at the
recommended intervals will ensure your vehicle is running at its best.
We want you to enjoy your Infiniti vehicle. This Service and Maintenance
Guide is designed to help you make sure your vehicle receives proper
and timely maintenance that is necessary. Key services are explained in
detail, along with an outline of scheduled maintenance to help you
maintain y our vehicle. Your local Infiniti retailer canassist you in
determining the best schedule based on your driving habits and local
conditions.
Failure to perform scheduled maintenance may result in excluding
portions of your vehicle from warranty coverage and may reduce the
performance, durability, reliabi lity, safety and/or resale value of your
vehicle. See your Warranty Information Booklet and Owner’s Manual for
details.
INFINITI MAINTENANCE
3

To preserve the quality and safety of your vehicle, an
authorized Infiniti retailer is recommended for mainte-
nance or repair. Only an authorized Infiniti retailer offers
you these advantages:
●Factory Trained and ASE certified technicians
●Immediate access to warranty service history and fac-
tory technical information
●Latest diagnostic, special tools and service techniques
●Genuine Infiniti Parts that meet Infiniti’s demanding
standards
●12 month/12,000 mile parts and labor limited war-
ranty when Genuine Infiniti Parts are installed by your
retailer
●Complimentary Multi-Point Inspections (at participat-
ing retailers)
●Clear, up-front estimates
●Service Loan Car availability for scheduled warranty
service.**
●Shuttle service/Courtesy van (at participating retailers) We recommend relying on our trained Infiniti service spe-
cialists, who refer to their detailed knowledge of your
Infiniti in every service they perform. Plus, they use Genu-
ine Infiniti Parts, designed and engineered specifically to
maintain your Infiniti’s original integrity. That’s the dis-
tinction of your authorized Infiniti retailer.
* May differ or not apply outside the United States, please inquire of your retailer.
** Available durin
g BasicNew Vehicle Limited Warranty at partic ipating Infiniti retailers. Subjectto availability. Restrictions apply.
WHY INFINITI SERVICE?*GENUINE SERVICE
4

Infiniti Elite Extended Protection Program*
Long-Term Coverage
Infiniti Elite Extended Protection Plans provide with long-
term coverage to 8 years/120,000 miles. Coverage under
the optional Infiniti Elite Extended Protection Plan and the
Infiniti Limited Warranty begins with the delivery of the
vehicle to the first retail buyer. Accordingly, your agree-
ment may provide coverage for your vehicle for a portion of
the same period as your New Vehicle Warranty. Upon
expiration of the applicable Limited Warranties, the full
spectrum of the Infiniti EliteExtended Protection Plan
coverage is in force to the end of the time or mileage term.
During the period of your Basic Warranty, the Infiniti Elite
Extended Protection Plan provide s you with Rental Car
Coverage only.
Benefits You Can Count On
SERVICE AT AUTHORIZED INFINITI RETAILERS/REPAIR
FACILITIES.
With the Infiniti Elite Extended Protection Plan, service is
completed by Infiniti-trained technicians.
UNLIMITED CLAIMS.
No limit on the number of claims for covered repairs.
* This product is not available outside the United States.
EXTENDED SERVICE PRODUCTS
5

PROVIDES FOR THE COST OF GENUINE ORIGINAL EQUIP-
MENT REPLACEMENT PARTS.
Designed for use on Infiniti vehicles. No inferior substi-
tutes.
EMERGENCY TOLL-FREE HELP.
If a breakdown occurs outside your area, you are covered.
Just contact the nearest Infiniti retailer, or call the special
toll-free number for assistance.
SUBSTITUTE TRANSPORTATION.
If a mechanical breakdown occurs and you require alter-
nate transportation, Infiniti will reimburse you for actual
expenses up to $50 per day, to a maximum of 5 days and
$250 per service visit. TRANSFERABLE TO A NEW OWNER.
Should you sell your Infiniti before your coverage expires,
you can transfer your
Infiniti Elite Extended Protection
Plan,
**thereby enhancing your vehicle’s resale value.
CONVENIENT AND ECONOMICAL.
Coverage that costs only pennies per day. Your Infiniti
retailer will be happy to include the cost in your monthly
car payment.
** A nominal transfer fee may apply. For details please refer to the Infin iti Elite Extended Protection Plan Vehicle Service Contract, or contact your Infiniti retailer.
EXTENDED SERVICE PRODUCTS
6