Page 377 of 466

6-18In case of emergency
used.
. Always attach safety chains before tow-
ing.
For information about towing your vehicle
behind a recreational vehicle (RV), see
“Flat towing” (P.9-20) of this manual.
SCE0967
TOWING RECOMMENDED BY
INFINITI
INFINITI recommends that your vehicle be
towed with the driving (rear) wheels off the
ground or place the vehicle on a flat bed
truck as illustrated.
CAUTION
.Never tow automatic transmission mod-
els with the rear wheels on the ground
or four wheels on the ground (forward or
backward), as this may cause serious
and expensive damage to the drivetrain. If it is necessary to tow the vehicle with
the front wheels raised, always use
towing dollies under the rear wheels.
. When towing rear wheel drive models
with the front wheels on the ground or
on towing dollies: Push the ignition
switch to the ACC or ON position, and
secure the steering wheel in a straight-
ahead position with a rope or similar
device.
. If you have to tow manual transmission
models with the rear wheels on the
ground (if you do not use towing dollies)
or four wheels on the ground:
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—Push the ignition switch to the ONposition and turn off all accessories.
—Always release the parking brake.
—Move the transmission shift lever tothe N (Neutral) position.
—Observe the following restricted
towing speeds and distances for
manual transmission models only:
.Rear wheels on the ground:
Speed: Below 50 MPH (80 km/h)
Distance: Less than 50 miles (80
km)
.Four wheels on the ground:
Speed: Below 70 MPH (112 km/h)
Distance: Less than 500 miles
(800 km)
—If the speed or distance mustnecessarily be greater, remove the
propeller shaft before towing to
prevent damage to the drivetrain.
VEHICLE RECOVERY (Freeing a stuck
vehicle)
WARNING
. Stand clear of a stuck vehicle.
. Do not spin your tires at high speed. This
could cause them to explode and result
in serious injury. Parts of your vehicle
could also overheat and be damaged.
Pulling a stuck vehicle
If your vehicle is stuck in sand, snow, mud,
etc., use a tow strap or other device
designed specifically for vehicle recovery.
Always follow the manufacturer’s instruc-
tions for the recovery device.
SCE0893
Front (except for INFINITI Performance Line
model)
Front (except for INFINITI Performance Line
model):
1. To remove the hook cover from the bumper, insert a suitable tool into the
mesh and take off the removable part.
In case of emergency6-19
Page 379 of 466
6-20In case of emergency
2. Securely install the vehicle recoveryhook
*1stored with jacking tools as
illustrated.
Make sure that the hook is properly
secured in the original place after use.
SCE0964
INFINITI Performance Line model
Front (INFINITI Performance Line model):
1. To remove the hook cover
*1from the
bumper, use a suitable tool.
2. Pull the cover up
*2and then pull it
out.
Page 380 of 466
SCE0965
INFINITI Performance Line model
3. Securely install the vehicle recovery hook
*3stored with jacking tools as
illustrated. Attach the tow strap to the
recovery hook. Wrap the hook
*3and
strap with a cloth to avoid bumper
damage as illustrated. Make sure that
the hook is properly secured in the
original place after use.
SCE0894
Rear
Rear:
Do not use the tie down hook
*2for
towing or vehicle recovery.
CAUTION
. Tow chains or cables must be attached
only to the vehicle recovery hooks or
main structural members of the vehicle.
Otherwise, the vehicle body will be
damaged.
. Do not use the vehicle tie downs to free
a vehicle stuck in sand, snow, mud, etc.
In case of emergency6-21
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6-22In case of emergency
.Never tow a vehicle using the vehicle tie
downs or recovery hooks.
. Always pull the cable straight out from
the front of the vehicle. Never pull on the
vehicle at an angle.
. Pulling devices should be routed so they
do not touch any part of the suspension,
steering, brake or cooling systems.
. Pulling devices such as ropes or canvas
straps are not recommended for use in
vehicle towing or recovery.
Rocking a stuck vehicle
If your vehicle is stuck in sand, snow, mud,
etc., use the following procedure:
1. Turn off the Vehicle Dynamic Control
(VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and left to clear an area around the front tires.
4. Slowly rock the vehicle forward and backward.
.Shift back and forth between R
(Reverse) and D (Drive) (automatic
transmission models) or 1st and R
(Reverse) (manual transmission models).
.Apply the accelerator as little as
possible to maintain the rocking
motion.
.Release the accelerator pedal beforeshifting between R (Reverse) and D
(Drive) (automatic transmission
models) or 1st and R (Reverse)
(manual transmission models).
.Do not spin the tires above 35 MPH(55 km/h).
5. If the vehicle cannot be freed after a few tries, contact a professional towing
service to remove the vehicle.
Page 382 of 466

7 Appearance and care
Cleaning exterior................................................. 7-2
Washing .......................................................... 7-2
Waxing ............................................................ 7-3
Removing spots............................................... 7-3
Underbody ...................................................... 7-3
Glass............................................................... 7-3
Aluminum alloy wheels ................................... 7-3
Chrome parts .................................................. 7-4
Tire dressing ................................................... 7-4 Cleaning interior ................................................. 7-4
Air fresheners ................................................ 7-5
Floor mats ..................................................... 7-5
Seat belts ...................................................... 7-6
Corrosion protection............................................ 7-7 Most common factors contributing to
vehicle corrosion ........................................... 7-7
Environmental factors influence the rate
of corrosion ................................................... 7-7
To protect your vehicle from corrosion ........... 7-7
Page 383 of 466

7-2Appearance and care
In order to maintain the appearance of
your vehicle, it is important to take proper
care of it.
To protect the paint surface, wash your
vehicle as soon as you can:
.after a rainfall to prevent possible
damage from acid rain
. after driving on coastal roads
. when contaminants such as soot, bird
droppings, tree sap, metal particles or
bugs get on the paint surface
. when dust or mud builds up on the
surface
Whenever possible, store or park your
vehicle inside a garage or in a covered
area.
When it is necessary to park outside, park
in a shady area or protect the vehicle with
a body cover.
Be careful not to scratch the paint surface
when putting on or removing the body
cover.WASHING
Wash dirt off the vehicle with a wet sponge
and plenty of water. Clean the vehicle
thoroughly using a mild soap, a special
vehicle soap or general purpose dishwash-
ing liquid mixed with clean, lukewarm
(never hot) water.
CAUTION
. Do not use car washes that use acid in
the detergent. Some car washes, espe-
cially brushless ones, use some acid for
cleaning. The acid may react with some
plastic vehicle components, causing
them to crack. This could affect their
appearance, and also could cause them
not to function properly. Always check
with your car wash to confirm that acid
is not used.
. Do not wash the vehicle with strong
household soap, strong chemical deter-
gents, gasoline or solvents.
. Do not wash the vehicle in direct sun-
light or while the vehicle body is hot, as
the surface may become water-spotted.
. Avoid using tight-napped or rough
cloths, such as washing mitts. Care must be taken when removing caked-on
dirt or other foreign substances so the
paint surface is not scratched or da-
maged.
. Do not use an automatic car wash or
high pressure car wash. Avoid applying
water continuously to the parts around
the roof and the windows. This may
cause water to leak into the inside of
your vehicle.Rinse the vehicle thoroughly with plenty of
clean water.
Inside flanges, seams and folds on the
doors, hatches and hood are particularly
vulnerable to the effects of road salt.
Therefore, these areas must be regularly
cleaned. Make sure that the drain holes in
the lower edge of the door are open. Spray
water under the body and in the wheel
wells to loosen the dirt and wash away
road salt.
Avoid leaving water spots on the paint
surface by using a damp chamois to dry
the vehicle.
CLEANING EXTERIOR
Page 384 of 466

WAXING
Regular waxing protects the paint surface
and helps retain new vehicle appearance.
Polishing is recommended to remove built-
up wax residue and to avoid a weathered
appearance before reapplying wax.
An INFINITI retailer can assist you in
choosing the proper product.
.Wax your vehicle only after a thorough
washing. Follow the instructions sup-
plied with the wax.
. Do not use a wax containing any
abrasives, cutting compounds or clea-
ners that may damage the vehicle
finish.
Machine compound or aggressive polish-
ing on a base coat/clear coat paint finish
may dull the finish or leave swirl marks.
REMOVING SPOTS
Remove tar and oil spots, industrial dust,
insects, and tree sap as quickly as possible
from the paint surface to avoid lasting
damage or staining. Special cleaning
products are available at an INFINITI
retailer or any automotive accessory
stores.
UNDERBODY
In areas where road salt is used in winter,
the underbody must be cleaned regularly.
This will prevent dirt and salt from building
up and causing the acceleration of corro-
sion on the underbody and suspension.
Before the winter period and again in the
spring, the underseal must be checked
and, if necessary, re-treated.
GLASS
Use glass cleaner to remove smoke and
dust film from the glass surfaces. It is
normal for glass to become coated with a
film after the vehicle is parked in the hot
sun. Glass cleaner and a soft cloth will
easily remove this film.
CAUTION
When cleaning the inside of the windows,
do not use sharp-edged tools, abrasive
cleaners or chlorine-based disinfectant clea-
ners. They could damage the electrical
conductors, radio antenna elements or rear
window defroster elements.
ALUMINUM ALLOY WHEELS
Wash regularly with a sponge dampened in
a mild soap solution, especially during
winter months in areas where road salt is
used. Salt could discolor the wheels if not
removed.
CAUTION
Follow the directions below to avoid stain-
ing or discoloring the wheels:
. Do not use a cleaner that uses strong
acid or alkali contents to clean the
wheels.
. Do not apply wheel cleaners to the
wheels when they are hot. The wheel
temperature should be the same as
ambient temperature.
. Rinse the wheel to completely remove
the cleaner within 15 minutes after the
cleaner is applied.
Appearance and care7-3