VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the
command correctly. The interior of the vehicle is too noisy.
Close the windows or have the other occupants be
quiet.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The noise generated by driving the vehicle is too
loud. Reduce the vehicle speed, and then speak the
command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The timing of speaking a command is too fast. Speak the command after confirming the following: a voice guidance is announced, a tone sounds, and
an icon on the screen changes from white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between
words.
The system prompt to say command again. Pronunciation is unclear. Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after con- firming the following: a voice guidance is an-
nounced, a tone sounds, and an icon on the screen
changes from white to orange.
An improper command is spoken. Speak the command or a number that is displayed
in white on the screen.
Speak a command that is shown in the command
list.
The system does not correctly recognize a number
spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When speaking a
telephone number, place a pause between area
codes, dial codes, etc.
11. Troubleshooting guide
11-25
A
About route guidance............................... 9-29
Adjusting volume and settings .................. 2-9
Advanced Climate Control system ............. 3-7
Air conditioner
In-cabin microfilter .................................... 3-8
Air filter
In-cabin microfilter .................................... 3-8
App Garage screen.................................... 6-3
App Garage Settings screen ...................... 6-4
Around View Monitor (AVM) ...................... 7-6
Audio operation precautions ..................... 4-2
Audio operations .................................... 4-11
Audio Source bar setting......................... 4-12
Audio system
Steering-wheel audio controls ................. 4-11
Automatic
Automatic climate control system .............. 3-6
Auxiliary (AUX) devices............................ 4-30
B
Bluetooth®Hands-Free Phone System....... 5-2
Bluetooth®information ........................... 5-13
Bluetooth®streaming audio............. 4-9, 4-26
Building graphics ....................................... 9-6
C
Cabin air filter........................................... 3-8
Canceling Route ....................................... 9-34
CD/USB memory device care
and cleaning ........................................... 4-33
Changing map view
DirectionBird view2D view .......................... 9-9
Changing order of destination
and waypoints ......................................... 9-37
Changing region ...................................... 9-14
Changing scale of map .............................. 9-8
Clock settings ......................................... 2-20
Command list.......................................... 10-6
Compact Disc (CD) player ................. 4-4, 4-18
Compressed Audio
Files (MP3/WMA/AAC) ............................... 4-7
Connecting Bluetooth
®audio device ....... 2-21
Connecting Bluetooth®device ................. 2-21
Connecting Bluetooth Hands-free Phone ... 5-3
Connecting cellular phone ....................... 2-21
Connecting to Interactive Voice Menu ...... 8-15
Control buttons and functions ................... 2-2
Current vehicle location ........................... 9-59
Customer assistance ............................... 11-2
D
Defroster switch
Rear window and outside mirror defroster
switch ..................................................... 3-11
Deleting stored item ................................ 9-53
Destination screen ................................... 9-15
Display Settings ...................................... 2-17
Display urgent traffic information ............. 9-46
Display View Bar ..................................... 2-11
Displaying current vehicle location ............. 9-6
Download application ............................... 6-3
Driver Assistance settings ....................... 8-31
Dual Display ............................................. 2-2
During a call ............................................. 5-5
E
Editing route ............................................ 9-35
Editing stored information........................ 9-50
Editing user settings ............................... 8-29
Emergency support ................................. 8-20
Examples of how Vehicle Apps is used ..... 6-7
F
Favorites ................................................. 5-12
Index
12-1
RearView Monitor ...................................... 7-2
ReaView Monitor settings .......................... 7-4
Recalculating route .................................. 9-38
Receiving a call ......................................... 5-4
Route calculation ..................................... 9-63
Route guidance .............................. 9-29, 9-64
Route guidance settings ........................... 9-39
Route menu screen .................................. 9-35
S
Safety information ............................. 1-3, 9-3
Screen Settings....................................... 2-16
Scrolling message or list ........................... 2-9
Searching for detour route using
traffic information .................................... 9-38
Searching from address book .................. 9-24
Searching from history ............................. 9-23
Selecting item ........................................... 2-9
Servicing heater and air conditioner.......... 3-9
Setting at information on map ................. 9-13
Setting by Infiniti Connection ................... 9-25
Setting by phone number ........................ 9-24
Setting city center .................................... 9-23
Setting detour route................................. 9-39
Setting freeway entrance/exit................... 9-23
Setting from stored routes ....................... 9-25Setting home as destination .................... 9-20
Setting intersection .................................. 9-21
Setting point on map ............................... 9-27
Settings screen ....................................... 8-22
Shortcut menu (models with
navigation system) .................................. 2-10
SiriusXM Travel Link .................................. 8-4
split screen ................................................ 9-9
Start-up screen ......................................... 2-7
Steering
Steering-wheel-mounted controls for
audio ...................................................... 4-11
Steering-wheel switches ............................ 2-5
Storing a location/route ........................... 9-48
Storing avoid area ................................... 9-50
Storing home location .............................. 9-48
Storing location ....................................... 9-48
Storing route ........................................... 9-49
Subscription Infiniti Connection service ... 8-10
Switch
Rear window and outside mirror defroster
switch ..................................................... 3-11
T
Text message settings ............................... 5-9
Touch panel .............................................. 2-8
Trademarks ............................................... 1-4
Traffic information on map ....................... 9-47
Traffic information settings....................... 9-46
Transferring information to/from
address book ........................................... 9-55
U
Updating All Information Feeds .............. 8-17
upper display.......................................... 2-10
upper touch screen display
(upper display) ....................................... 2-10
USB (Universal Serial Bus) ........................ 4-5
USB memory device player...................... 4-20
USB/iPod interface and Auxiliary
input jack ................................................. 2-6
User edit screen...................................... 8-29
User registration ..................................... 8-28
User selection ........................................... 2-7
Using applications .................................... 6-3
Using Destination Send to Car ................. 9-27
Using Google send-to-car ......................... 9-26
Using Journey Planner .............................. 9-22
V
Vehicle Apps ............................................. 6-3
Index
12-3