
Black plate (7,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask an Advisor.
Advisors are available in English,
Spanish and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.

Black plate (1,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-2
Accessory Power . . . . . . . . . . . . . . 9-23
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-59
Additional Information
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-5
Air Cleaner/Filter, Engine . . . . . 10-12
Air Conditioning . . . . . . . . . . . . . . . . 8-3
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 8-7
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-30
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-23
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-25
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-23 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . 3-23
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-22
Where Are the Airbags? . . . . . . 3-20
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-30
Passenger Status Indicator . . . 5-11
Readiness Light . . . . . . . . . . . . . . 5-10
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-29
System Check . . . . . . . . . . . . . . . . 3-19
Alarm Vehicle Security . . . . . . . . . . . . . . 2-13
Alert Side Blind Zone (SBZA) . . . . . . 9-41
All-Wheel Drive . . . . . . . . . 9-30, 10-24
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-31
Warning Light . . . . . . . . . . . . . . . . . 5-15
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-75
Interior . . . . . . . . . . . . . . . . . . . . . . 10-80
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . 13-5 Automatic
Climate Control System . . . . . . . . 8-3
Headlamp System . . . . . . . . . . . . . 6-2
Transmission . . . . . . . . . . . . . . . . . 9-27
Transmission Fluid . . . . . . . . . 10-12
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 9-29
Shift Lock Control
Function Check . . . . . . . . . . . 10-25
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-24Jump Starting . . . . . . . . . . . . . . . 10-69
Load Management . . . . . . . . . . . . . 6-5
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . 5-24
Blade Replacement, Wiper . . . 10-26
Blind Spot Mirrors . . . . . . . . . . . . . 2-16
Brake System Warning Light . . . . . . . . 5-15
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-21 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-31
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-32
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-22
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-32
System Messages . . . . . . . . . . . . 5-25

Black plate (5,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
INDEX i-5
G
Garage Door Opener . . . . . . . . . . 5-35Programming . . . . . . . . . . . . . . . . . 5-35
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-49
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . . 5-9
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-8
Speedometer . . . . . . . . . . . . . . . . . . 5-8
Tachometer . . . . . . . . . . . . . . . . . . . . 5-8
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-6
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-53
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-28
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-27
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-2
Bulb Replacement . . . . . . . . . . 10-28
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . 10-28
High-Beam On Light . . . . . . . . . . 5-20
High/Low Beam Changer . . . . . . 6-1
Lamps On Reminder . . . . . . . . . 5-20
Heated Front Seats . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-16
Heater Engine Coolant . . . . . . . . . . . . . . . 9-23
Heating and Air Conditioning . . . . . . . . . . . . . . . 8-1, 8-3
High-Beam On Light . . . . . . . . . . . 5-20
Highway Hypnosis . . . . . . . . . . . . . 9-11
Hill and Mountain Roads . . . . . . . 9-12 Hill Start Assist (HSA) . . . . . . . . . 9-33
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-12
I
Ignition Positions . . . . . . . . . . . . . . 9-20
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-25
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-14
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-33
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-7
Interior Rearview Mirrors . . . . . . . 2-17
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-69

Black plate (8,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
i-8 INDEX
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-24
Shifting Out of . . . . . . . . . . . . . . . . 9-25
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-32
Brake and P (Park)Mechanism Check . . . . . . . . 10-25
Over Things That Burn . . . . . . . 9-26
Parking Assist Ultrasonic . . . . . . . . . . . . . . . . . . . . . 9-40
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-11
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Passenger Sensing System . . . 3-25
Perchlorate Materials
Requirements, California . . . . . 10-2
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-31
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Retained Accessory (RAP) . . . 9-23 Power (cont'd)
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-18
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-15
Program Courtesy Transportation . . . . . . 13-8
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15
Reading Lamps . . . . . . . . . . . . . . . . . 6-4
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-9
Rear Vision Camera (RVC) . . . . 9-43
Rear Window Washer/Wiper . . . . 5-3
Rearview Mirrors . . . . . . . . . . . . . . 2-17 Automatic Dimming . . . . . . . . . . . 2-17
Reclining Seatbacks . . . . . . . . . . . . 3-5 Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-48
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-15
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-72
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-32
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-31
Maintenance . . . . . . . . . . . . . . . . .11-13
Replacing Airbag System . . . . . . 3-31
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-44
Replacing Safety Belt
System Parts after a Crash . . . 3-18
Reporting Safety Defects Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12

Black plate (9,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
INDEX i-9
RestraintsWhere to Put . . . . . . . . . . . . . . . . . 3-37
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-23
Reverse Tilt Mirrors . . . . . . . . . . . . 2-17
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 5-28
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 9-10
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 13-5
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-19
Roof Rack System . . . . . . . . . . . . . . 4-2
Rotation, Tires . . . . . . . . . . . . . . . . 10-53
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-27
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-11Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Extender . . . . . . . . . . . . . . . . . . . . . . 3-17
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-12
Lap-Shoulder Belt . . . . . . . . . . . . 3-13 Safety Belts (cont'd)
Reminders . . . . . . . . . . . . . . . . . . . . 5-10
Replacing after a Crash . . . . . . 3-18
Use During Pregnancy . . . . . . . . 3-17
Safety Defects Reporting Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-17
Scheduling Appointments . . . . . . 13-7
Seats
Adjustment, Front . . . . . . . . . . . . . . 3-3
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . . 3-8
Lumbar Adjustment, Front . . . . . 3-5
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Power Adjustment, Front . . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Reclining Seatbacks . . . . . . . . . . . 3-5
Securing Child Restraints . . . . . . . . . . . . . . 3-44, 3-47 Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
Messages . . . . . . . . . . . . . . . . . . . . 5-29
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-13
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-13
Service
Accessories andModifications . . . . . . . . . . . . . . . . 10-2
Doing Your Own Work . . . . . . . . 10-3
Engine Soon Light . . . . . . . . . . . . 5-12
Maintenance Records . . . . . . .11-15
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Vehicle Messages . . . . . . . . . . . . 5-30
Servicing the Airbag . . . . . . . . . . . 3-29
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-25
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-24
Out of Park . . . . . . . . . . . . . . . . . . . 9-25

Black plate (11,1)GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081485) - 2014 - CRC - 12/6/13
INDEX i-11
TowingDriving Characteristics . . . . . . . . 9-53
Equipment . . . . . . . . . . . . . . . . . . . . 9-58
General Information . . . . . . . . . . 9-53
Recreational Vehicle . . . . . . . . 10-72
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Trailer Sway Control (TSC) . . . 9-59
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-72
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-17
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-16
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 9-33
Trailer Sway Control (TSC) . . . . . . . . . . 9-59
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-27
Fluid, Automatic . . . . . . . . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 13-8
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Turn Signal
Bulb Replacement . . . . . . . . . . 10-29
U
Ultrasonic Parking Assist . . . . . . 9-40
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 10-57
Universal Remote System . . . . . 5-35 Operation . . . . . . . . . . . . . . . . . . . . . 5-37
Programming . . . . . . . . . . . . . . . . . 5-35
Using This Manual . . . . . . . . . . . . . . . . iii
V
Vehicle Alarm System . . . . . . . . . . . . . . . . 2-13
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-14
Messages . . . . . . . . . . . . . . . . . . . . 5-24
Personalization . . . . . . . . . . . . . . . 5-31
Reminder Messages . . . . . . . . . . 5-31
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-13
Towing . . . . . . . . . . . . . . . . . . . . . . 10-72 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-47
Vehicle Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-6
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
W
Warning Brake System Light . . . . . . . . . . . 5-15
Lane Departure (LDW) . . . . . . . 9-46
Warning Light Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 5-16
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-6
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-3
Washer Fluid . . . . . . . . . . . . . . . . . 10-21
Wheels Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-59
Different Size . . . . . . . . . . . . . . . 10-57
Replacement . . . . . . . . . . . . . . . 10-59