2014 GMC SIERRA 1500 audio

Black plate (26,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 8/15/13
7-26 Infotainment System
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
audio and phone applications. This
feature can be started by pressing
either the
gbutton on the steering
wheel or select the
gon the screen
display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task that is to be
performed. The system replies with
prompts that lead through a dialog
to enter the necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
Retained Accessory Power
(RAP) on page 9-29.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments. 1. Press
gon the steering wheel
control to activate voice
recognition, or select the
gon
the infotainment screen on the
center stack.
.If voice recognition is
started from the steering
wheel control, the
instrument cluster displays
the selections and visual
dialog content.
.If voice recognition is
started from the
infotainment screen on the
center stack, the selections
and visual dialog content
are displayed on both the
center stack display and the
instrument cluster display.
2. The audio system mutes and the system plays a prompt followed
by a beep.

Black plate (28,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 8/15/13
7-28 Infotainment System
For languages that do not support
natural language commands in
sentence form, use the direct
commands shown as examples on
the display screen.
For best results:
.Listen for the prompt and wait
for the beep before saying a
command or reply.
.Say“Help” or look at the screen
display for commands.
.Voice recognition system prompt
can be interrupted during a
prompt by pressing
gagain.
For example, if the prompt
seems to be taking too long to
finish, or if what is being
prompted causes a need for an
immediate reply, press
gagain
and wait for the beep.
.Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
.Usually Phone and Audio
commands can be spoken in a
single command.
For example, “Call David Smith
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call 555-1212.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” is
stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example “Call David Smith
at work.”Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other screens.
Scrolling can be used to help
display other entries from the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and
plays the prompt “Make your
selection from the list using the
manual controls or press the Back
button to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.

Black plate (29,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 8/15/13
Infotainment System 7-29
The screen returns back to the
screen where voice recognition was
initiated.
The Back Command
Say“Back” or press the Back button
to go to the previous screen.
If in voice recognition, and “Back”is
stated all the way through to the
initial screen, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on
the instrument cluster or the
infotainment screen. Press the
Dismiss button to make the pop-up
go away. Pressinggwhile the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Voice Recognition for the
Radio
Select thegscreen button to
launch audio voice recognition.
If the voice button is pressed in a
radio screen, the voice commands
for radio and media features are
available
“Switch to AM”: Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM”: Switch bands to
FM and tune to the last FM radio
station.
“Switch to XM”: Switch bands to
XM and tune to the last XM channel.
“Tune to AM”:
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”). “Tune to FM”:
Tune to the radio station whose
frequency is identified in the
command (like
“one o one
point one”).
“Tune to AM
HD”: Tune to the HD Radio station
whose frequency is identified in the
command.
“Tune to FM
HD”: Tune to the HD Radio station
whose frequency is identified in the
command.
“Tune to FM HD
”: Tune to
the HD Radio station whose
frequency and HD channel is
identified in the command.
“Tune to XM number>”: Tune to the XM radio
station whose channel number is
identified in the command.
“Tune to XM name>”: Tune to the XM radio
station whose channel name is
identified in the command.

Black plate (30,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 8/15/13
7-30 Infotainment System
Voice Recognition for Audio
My Media
If browsing My Media when the
voice button is selected, the voice
recognition commands for My Media
features are available.
“Play Artist”:Begin a dialog to
enter a specific Artist name.
“Play Artist ”:
Begin playback of the media
selection identified in the command.
“Play Album”: Begin a dialog to
enter a specific album name.
“Play Album ”:
Begin playback of the identified
album name in the command.
“Play Song”: Begin a dialog to
enter a specific song name.
“Play Song ”: Begin
playback of the identified song
name in the command.
“Play Genre”: Begin a dialog to
enter a specific genre. “Play Genre ”:
Begin playback of the media
selection identified in the command.
“Play Playlist”:
Begin a dialog to
enter a specific playlist name.
“Play Playlist ”:
Begin playback of the identified
playlist in the command.
“Play ”: Play
music from a specific device
identified by name. The device
name is the name displayed on the
screen when the device is first
selected as an audio source.
“Play Chapter”: Begin a dialog to
enter a specific name.
“Play Chapter ”:
Begin playback of the media
selection identified in the command.
“Play Audiobook”: Begin a dialog
to enter a specific name.
“Play Audiobook name>”: Begin playback of the
media selection identified in the
command. “Play CD Track number>”:
Begin playback of the
CD at the track identified in the
command.
“Play Episode”: Begin a dialog to
enter a specific name.
“Play Episode name>”: Begin playback of the
media selection identified in the
command.
“Play Podcast”: Begin a dialog to
enter a specific name.
“Play Podcast name>”: Begin playback of the
media selection identified in the
command.
“Play Video”: Begin a dialog to
enter a specific name.
“Play Video

Black plate (31,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 8/15/13
Infotainment System 7-31
Handling Large Amounts of Media
Content
It is expected that large amounts of
media content will be brought into
the vehicle. It may be necessary to
handle large amounts of media
content in a different way than
smaller amounts of media. The
system may limit the options of
voice recognition by not allowing
selection of song titles by voice at
the highest level if the number of
songs exceeds the maximum limit.
Voice command option changes
through media content limits are:
.Song files including other
individual files of all media types
such as audiobook chapters,
podcast episodes, and videos.
.Album type folders including
types such as albums and
audiobooks.There are no restrictions if the
number of song files and albums is
less than 4,000. When the number
of song files connected to the
system is between 4,000 and 8,000,
the content cannot be accessed
directly with one command like
“Play .”
The restriction is that the command
“Play Song”
must be spoken first;
the system will then ask for the song
name. The reply command would be
to say the name of the song to play.
Similar limits exist for album
content. If there are more than
4,000 albums, but less than 8,000,
the content cannot be accessed
directly with one command like,
“Play .” The
command “Play Album” must first be
spoken; the system will then ask for
the album name. The reply would
be to say the name of the album
to play. Once the number of songs has
exceeded approximately 8,000,
there is no support for accessing the
songs directly through voice
commands. There will still be
access to the media content by
using commands for playlists,
artists, and genres.
The access commands for playlists,
artists, and genres are prohibited
after the number of this type of
media exceeds 4,000.
The system will provide feedback
the first time voice recognition is
initiated if it has become apparent
that any of these limits are reached
during a device initializing process.
Voice Recognition for the
Phone
“Call ”:
Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored.

Black plate (34,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 8/15/13
7-34 Infotainment System
PHONE:Select to enter the phone
main menu. See Bluetooth
(Infotainment Controls - Base
Radio) on page 7-34 orBluetooth
(Voice Recognition - Base Radio) on
page 7-39 orBluetooth (Voice
Recognition - Base Connected
Radio) on page 7-48 orBluetooth
(Overview) on page 7-32 or
Bluetooth (Infotainment Controls -
Base Connected Radio) on
page 7-44.
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise: The system may not
recognize voice commands if there
is too much background noise, such
as noise from open windows or loud
talking inside the vehicle. When to Speak:
A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Use the
Oknob during a call to change the
volume level. The system maintains
a minimum volume level.
Bluetooth Audio Quality
Turn off the Echo and Noise
cancellation feature on your phone,
if supported, for the best hands-free
performance.
See www.gm.com/bluetooth.
Bluetooth (Infotainment
Controls - Base Radio)
For information about how to
navigate the menu system using the
infotainment controls, see Overview
on page 7-2.
Switching to Handset or
Hands-Free Mode
To switch between handset mode
and hands-free mode, use the
OnStar command, “transfer call.”
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls can
be made using OnStar Hands-Free
Calling, if available. See “OnStar
Overview” in OnStar, if equipped.

Black plate (41,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 8/15/13
Infotainment System 7-41
Using the“Delete”Command
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Delete.”
3. Say the name tag you want to delete.
Using the “Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands-Free
Calling Directory and the
Destinations Directory.
To delete all name tags:
1. Press
g. The system responds
“Ready,” followed by a tone.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all the
stored numbers and name tags.
Using the “List”Command
1. Press
g. The system responds
“Ready,” followed by a tone. 2. Say
“Directory.”
3. Say “Hands-Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re-dial: This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Dial”or“Call.” 3. Say the entire number without
pausing or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Calling 911 Emergency (U.S. and
Canada)
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Dial”or“Call.”
3. Say “911.”
4. Say “Dial”or“Call.”
Calling 066 Emergency (Mexico)
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Dial”or“Call.”
3. Say “066.”
4. Say “Dial”or“Call.”

Black plate (42,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 8/15/13
7-42 Infotainment System
Using the“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Correction” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. Say “Digit Dial.”
3. Say each digit, one at a time. After each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Dial.” Once connected, the person called
will be heard through the audio
speakers.
Using the
“Re-dial”Command
1. Press
g. The system responds
“Say a command or say help,”
followed by a tone.
2. After the tone, say “Re-dial.”The
system dials the last number
called from the connected cell
phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressgto answer the call.
.Pressito ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressgto answer an incoming
call when another call is active.
The original call is placed
on hold.
.Pressgagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Pressito disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
g.
2. Say “Three-way call.”