You can also access 911 Assist by
pressing the Setting icon and then
selecting:
Message
Settings
Phone
911 Assist
You can also select:
Help
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
•
SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If:
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
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™ (If Equipped)
Navigation Voice Commands
When in navigation mode, press
the voice button on the steering
wheel controls. After the tone,
say any of the following commands: Navigation system voice commands
"Cancel next waypoint" 1
"Cancel route" 1
"Destination" 2
"Destination
"Destination
"Destination intersection"
"Destination nearest
"Destination play nametags" "Destination POI"
"Destination POI category"
"Destination previous destination" "Destination street address"
"Detour"1
"Navigation" 3
"Navigation voice volume decrease" "Navigation voice volume increase"
"Repeat instruction" 1
"Show 3D" Navigation system voice commands
"Show heading up""Show map"
"Show north up"
"Show route" 1
"Show turn list" 1
"Voice guidance off" "Voice guidance on" "Where am I?""Zoom in"
"Zoom out" "Help"
1 These commands are only available when
a navigation route is active.
2 If you say "Destination", you can then say
any command in the following
"Destination" chart.
3 If you say "Navigation", you can then say
any command in the following
"Navigation" chart. "DESTINATION"
"
"
"Intersection"
"Nearest
"Play nametags"
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™ (If Equipped)E142599
Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor®
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying ENGINE
OIL CHANGE DUE or OIL CHANGE
REQUIRED in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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When to expect the OIL CHANGE REQUIRED message
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(5000-7999 km) Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints. Lubricate any areas with grease fittings (All-wheel
drive vehicles).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings (All-wheel drive vehicles).
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A
A/C
See: Climate Control.......................................... 88
About This Manual...........................................7
ABS See: Brakes............................................................ 122
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 122
Accessories....................................................365 Exterior style........................................................ 365
Interior style......................................................... 365
Lifestyle................................................................. 365
Peace of mind..................................................... 365
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps.........................188 Horizontal Aim Adjustment............................ 189
Vertical Aim Adjustment................................. 188
Adjusting the Steering Wheel
....................55
Airbag Disposal..............................................40
Air Conditioning See: Climate Control.......................................... 88
Air Vents
............................................................88
Center Air Vents.................................................... 88
Side Air Vents........................................................ 89
Alarm See: Anti-Theft Alarm........................................ 54
Anti-Theft Alarm
............................................54
Alarm System........................................................ 54
Arming the Alarm................................................. 54
Disarming the Alarm........................................... 54
Triggering the Alarm............................................ 54
Appendices....................................................367
Audible Warnings and Indicators
.............75
Automatic Transmission Warning
Chime................................................................... 76
Headlamps On Warning Chime...................... 75
Key in Ignition Warning Chime......................... 75
Parking Brake On Warning Chime.................. 75
Audio Control
...................................................55
Audio Input Jack...........................................256
Audio System
................................................242
General Information.......................................... 242
Audio Troubleshooting
...............................257 Audio Unit - Vehicles With: AM/FM/CD/
SYNC/Satellite Radio
.............................249
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................247
Audio Unit - Vehicles With: AM/ FM...................................................................243
AUX Button.......................................................... 246
Clock Button........................................................ 245
Frequency Band Buttons................................ 245
Menu Button........................................................ 246
Sound Button...................................................... 245
Station Preset Buttons.................................... 245
Station Tuning Buttons................................... 245
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................246
Autolamps........................................................62
Automatic Climate Control
.........................91
Mono Mode............................................................ 92
Switching Mono Mode Back On..................... 92
Switching Mono Mode Off................................ 92
Temperature Control.......................................... 92
Automatic Transmission
.............................119
Brake-Shift Interlock......................................... 120
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 121
SelectShift Automatic® Transmission.................................................... 119
Understanding the Positions of Your Automatic Transmission.............................. 119
Automatic Transmission Fluid Check.............................................................184
Autowipers.......................................................58
Auxiliary Power Points...............................106 12 Volt DC Power Point..................................... 106
B
Bonnet Lock See: Opening and Closing the Hood............177
Booster Seats
..................................................20
Types of Booster Seats....................................... 21
Brake Fluid Check.........................................184
Brakes................................................................122 General Information........................................... 122
Breaking-In......................................................152
Bulb Specification Chart...........................194
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MyKey
™.............................................................43
Principle of Operation........................................ 43
N
Navigation......................................................356 cityseekr................................................................ 358
Map Mode............................................................ 360
Navigation Map Updates................................ 362
Navigation Voice Commands....................... 363
Point of Interest (POI) Categories...............357
Quick-touch Buttons........................................ 362
Setting a Destination....................................... 356
Setting Your Navigation Preferences.........359
Normal Scheduled Maintenance...........387 Intelligent Oil-Life Monitor®.......................... 387
Maintenance Intervals..................................... 388
O
Oil Change Indicator Reset.......................182 Resetting the Oil Life Monitoring
System............................................................... 182
Oil Check See: Engine Oil Check........................................ 181
Opening and Closing the Hood
................177
Closing the Hood................................................ 178
Opening the Hood............................................... 177
Ordering Additional Owner's Literature......................................................164
Obtaining a French Owner ’s Manual..........164
Overhead Console - Vehicles Built From: 21-10-2013....................................................107
Rear Door Storage Compartment...............108
Overhead Console - Vehicles Built Up To: 20-10-2013............................................107
P
Parking Aid
.......................................................127
Front and Rear Sensing System.................... 129
Rear Sensing System........................................ 128
Parking Aids
.....................................................127
Principle of Operation........................................ 127
Parking Brake
..................................................122
Passive Anti-Theft System.........................53 SecuriLock®........................................................... 53PATS
See: Passive Anti-Theft System..................... 53
Perchlorate.........................................................11
Personalized Settings...................................81 Measure Units......................................................... 81
Switching Chimes Off......................................... 81
Personal Safety System ™
..........................32
How Does the Personal Safety System
Work?................................................................... 32
Phone...............................................................339 Making Calls......................................................... 341
Pairing Subsequent Cell Phones.................. 341
Pairing Your Cell Phone for the First Time.................................................................. 340
Phone Menu Options....................................... 342
Phone Settings................................................... 344
Phone Voice Commands................................ 345
Receiving Calls..................................................... 341
Text Messaging................................................... 343
Post-Crash Alert System
...........................159
Spinout Detection.............................................. 159
Power Door Locks See: Locking and Unlocking............................. 48
Power Seats
.....................................................99
Power Steering Fluid Check.....................184
Power Windows - Vehicles With: One-Touch Down Driver Window.........67
Accessory Delay.................................................... 67
One-Touch Down................................................. 67
Power Windows - Vehicles With: Rear Power Windows ..........................................67
Accessory Delay................................................... 69
Bounce-Back......................................................... 68
One-Touch Down................................................ 68
One-Touch Up...................................................... 68
Window Lock......................................................... 68
R
Rear Passenger Climate Controls............94
Rear Seat Armrest.......................................105
Rear Seats
......................................................100
Vehicles With Five Seats................................. 100
Vehicles With Seven Seats............................. 102
Rear Under Floor Storage
..........................134
Adjustable Load Floor....................................... 134
Passenger Compartment Floor..................... 134
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Starting a Gasoline Engine........................110
Before starting the engine check the
following:........................................................... 110
Cold or Hot Engine.............................................. 110
Engine Idle Speed after Starting................... 110
Flooded Engine.................................................... 110
Starting and Stopping the Engine.........109 General Information.......................................... 109
Steering............................................................133 Electric Power Steering.................................... 133
Steering Wheel...............................................55
Storage Compartments.............................107
Sun Shades - Vehicles With: Panoramic Roof Panel.....................................................70
Bounce-Back........................................................... 71
Opening and Closing the Sun Shade.............71
Sun Shade Relearning......................................... 71
Supplementary Restraints System.........33 Principle of Operation......................................... 33
Switching Off the Engine
...........................110
Vehicles With a Turbocharger........................ 110
Symbols Glossary
.............................................7
SYNC™ Applications and Services........................................................278
911 Assist............................................................... 278
SYNC AppLink.................................................... 284
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, Unites
States Only).................................................... 282
Vehicle Health Report..................................... 280
SYNC™...........................................................258 General Information......................................... 258
SYNC™ Troubleshooting
.........................296
T
Tailgate See: Manual Liftgate........................................... 52
Technical Specifications - 2.5L...............199 Capacities............................................................ 200
Specifications..................................................... 200
Technical Specifications See: Capacities and Specifications.............237
Technical Specifications............................197 Capacities.............................................................. 197
Specifications...................................................... 198
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................162 Tire Care...........................................................210
Glossary of Tire Terminology........................... 211
Information About Uniform Tire Quality Grading.............................................................. 210
Information Contained on the Tire Sidewall............................................................. 212
Temperature A B C.............................................. 211
Traction AA A B C................................................. 211
Treadwear............................................................. 210
Tire Pressure Monitoring System...........226 Changing Tires With a Tire Pressure
Monitoring System........................................ 227
Tire Pressure Monitoring System Reset Procedure........................................................ 229
Understanding the Tire Pressure Monitoring System .............................................................. 227
Tires See: Wheels and Tires..................................... 209
Towing a Trailer
.............................................144
Load Placement................................................. 144
Trailer Lighting..................................................... 145
Towing Points................................................149
Towing the Vehicle on Four Wheels.......151 Emergency Towing.............................................. 151
Recreational Vehicle Towing .......................... 151
Towing..............................................................144
Traction Control
............................................124
Principle of Operation....................................... 124
Trailer Sway Control
....................................145
Transmission Code Designation.............241
Transmission...................................................119
Transmission See: Transmission............................................... 119
Transporting the Vehicle...........................150
Trip Computer - Vehicles Built From: 22-10-2013......................................................81
Average Fuel........................................................... 81
Digital Speedometer............................................ 81
Distance to Empty................................................ 81
Resetting the Trip Computer............................ 81
Trip Odometer........................................................ 81
U
Under Hood Overview - 1.6L.....................179
Under Hood Overview - 2.5L
...................180
USB Port.........................................................256
406
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index