LUGGAGE ANCHOR POINTS
REAR UNDER FLOOR
STORAGE
Passenger Compartment Floor
The under floor storage compartment is
located behind the front passenger seat. Adjustable Load Floor (If Equipped)
Vehicles with the standard size spare tire
can adjust the load floor to two positions.
The front of the load floor can be placed
either on (for high position) or below (for
low position) the ledges behind the rear
seats. The rear of the load floor always sits
on the two small shelves located on the
liftgate trim.
CARGO NETS
(If Equipped)
Installing the Net 134
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12
2
•
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. WARNINGS
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. 204
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Clean the instrument panel and cluster
lens with a clean, damp, white cotton
cloth, then use a clean and dry white
cotton cloth to dry these areas.
•
Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Be certain to wash or wipe your hands
clean if you have been in contact with
certain products such as insect
repellent and suntan lotion in order to
avoid possible damage to the interior
painted surfaces.
• Do not use household or glass cleaners
as these may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Damage may not be covered by your
warranty.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white cotton cloth. For more thorough
cleaning, use a mild soap and water
solution. If the spot cannot be
completely cleaned by this method,
the area may be cleaned using a
commercially available cleaning
product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product to
a clean, white, cotton cloth and press
the cloth onto the soiled area. Allow
this to set at room temperature for 30
minutes. 4.
Remove the soaked cloth and if it is not
soiled badly, use this cloth to clean the
area by using a rubbing motion for 60
seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
CLEANING LEATHER SEATS (If
Equipped)
For routine cleaning, wipe the surface with
a soft, damp cloth. For more thorough
cleaning, wipe the surface with a mild soap
and water solution. Dry the area with a soft
cloth.
If you cannot completely clean the leather
using a mild soap and water solution, you
can try a commercially available leather
cleaning product designed for automotive
interiors.
Note: To check for compatibility, first test
any cleaner or stain remover on an
inconspicuous part of the leather.
You should:
• remove dust and loose dirt with a
vacuum cleaner
• clean spills and stains as quickly as
possible
• check for compatibility by first testing
any cleaner or stain remover on an
inconspicuous part of the leather.
Do not use the following products as these
may damage the leather:
• oil/petroleum-based leather
conditioners
• household cleaners
• alcohol solutions
• solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
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Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Required to activate Vehicle Health
Report and to view the reports online.
• Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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A
A/C
See: Climate Control.......................................... 88
About This Manual...........................................7
ABS See: Brakes............................................................ 122
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 122
Accessories....................................................365 Exterior style........................................................ 365
Interior style......................................................... 365
Lifestyle................................................................. 365
Peace of mind..................................................... 365
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps.........................188 Horizontal Aim Adjustment............................ 189
Vertical Aim Adjustment................................. 188
Adjusting the Steering Wheel
....................55
Airbag Disposal..............................................40
Air Conditioning See: Climate Control.......................................... 88
Air Vents
............................................................88
Center Air Vents.................................................... 88
Side Air Vents........................................................ 89
Alarm See: Anti-Theft Alarm........................................ 54
Anti-Theft Alarm
............................................54
Alarm System........................................................ 54
Arming the Alarm................................................. 54
Disarming the Alarm........................................... 54
Triggering the Alarm............................................ 54
Appendices....................................................367
Audible Warnings and Indicators
.............75
Automatic Transmission Warning
Chime................................................................... 76
Headlamps On Warning Chime...................... 75
Key in Ignition Warning Chime......................... 75
Parking Brake On Warning Chime.................. 75
Audio Control
...................................................55
Audio Input Jack...........................................256
Audio System
................................................242
General Information.......................................... 242
Audio Troubleshooting
...............................257 Audio Unit - Vehicles With: AM/FM/CD/
SYNC/Satellite Radio
.............................249
Audio Unit - Vehicles With: AM/FM/CD/ SYNC..............................................................247
Audio Unit - Vehicles With: AM/ FM...................................................................243
AUX Button.......................................................... 246
Clock Button........................................................ 245
Frequency Band Buttons................................ 245
Menu Button........................................................ 246
Sound Button...................................................... 245
Station Preset Buttons.................................... 245
Station Tuning Buttons................................... 245
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................246
Autolamps........................................................62
Automatic Climate Control
.........................91
Mono Mode............................................................ 92
Switching Mono Mode Back On..................... 92
Switching Mono Mode Off................................ 92
Temperature Control.......................................... 92
Automatic Transmission
.............................119
Brake-Shift Interlock......................................... 120
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 121
SelectShift Automatic® Transmission.................................................... 119
Understanding the Positions of Your Automatic Transmission.............................. 119
Automatic Transmission Fluid Check.............................................................184
Autowipers.......................................................58
Auxiliary Power Points...............................106 12 Volt DC Power Point..................................... 106
B
Bonnet Lock See: Opening and Closing the Hood............177
Booster Seats
..................................................20
Types of Booster Seats....................................... 21
Brake Fluid Check.........................................184
Brakes................................................................122 General Information........................................... 122
Breaking-In......................................................152
Bulb Specification Chart...........................194
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C
Cabin Air Filter.................................................95
California Proposition 65..............................11
Capacities and Specifications.................237
Cargo Nets.......................................................134 Installing the Net................................................ 134
Removing the Net............................................... 135
Car Wash See: Cleaning the Exterior.............................. 202
Center Console..............................................107
Changing a Bulb...........................................189 Central High Mounted Brake Lamp.............192
Front Fog Lamps................................................. 192
Headlamp............................................................. 190
Interior Lamps...................................................... 193
License Plate Lamp........................................... 193
Rear Lamps........................................................... 192
Side Direction Indicator..................................... 191
Changing a Fuse
............................................176
Fuses........................................................................\
176
Changing a Road Wheel...........................230 Dissimilar Spare Wheel and Tire Assembly
Information....................................................... 231
Stowing the Flat or Spare Tire...................... 234
Tire Change Procedure.................................... 232
Changing the 12V Battery..........................185
Changing the Engine Air Filter.................196 2.5L Engine............................................................ 197
EcoBoost Engines.............................................. 196
Changing the Wiper Blades
.....................186
Changing the Front Wiper Blades................187
Rear Window Wiper Blades............................ 187
Checking MyKey System Status..............46
Checking the Wiper Blades......................186
Child Restraint and Safety Belt Maintenance..................................................31
Child Safety
.......................................................13
General Information............................................. 13
Child Safety Locks
..........................................24
Left-Hand Side...................................................... 24
Right-Hand Side................................................... 24
Child Seat Positioning...................................22
Cigar Lighter
...................................................106
Cleaning Leather Seats.............................205
Cleaning Products.......................................202
Cleaning the Alloy Wheels.......................206
Cleaning the Engine
....................................203 Cleaning the Exterior
..................................202
Cleaning Plastic Exterior Parts..................... 203
Exterior Chrome................................................. 202
Stripes or Graphics (if equipped)................202
Underbody........................................................... 203
Cleaning the Instrument Panel and Instrument Cluster Lens........................204
Cleaning the Interior...................................204
Cleaning the Windows and Wiper Blades
...........................................................204
Clearing All MyKeys.......................................44
Climate Control
..............................................88
Principle of Operation........................................ 88
Clock....................................................................81 Type 1........................................................................\
. 81
Type 2........................................................................\
81
Cold Weather Precautions........................153
Coolant Check See: Engine Coolant Check............................. 182
Cornering Lamps
............................................64
Crash Sensors and Airbag Indicator........39
Creating a MyKey............................................43 Programming/Changing Configurable
Settings............................................................... 44
Cruise Control..................................................56 Principle of Operation....................................... 132
Cruise control See: Using Cruise Control................................ 132
Cup Holders
....................................................107
Customer Assistance.................................160
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................63 Vehicles With Halogen Headlamps..............63
Digital Radio
...................................................251
HD Radio Reception and Station
Troubleshooting............................................ 252
Direction Indicators
.......................................65
Driver and Passenger Airbags...................34 Children and Airbags........................................... 34
Proper Driver and Front Passenger Seating Adjustment........................................................ 34
Driving Aids
.....................................................133
Driving Hints....................................................152
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Fuse Specification Chart............................167
Engine Compartment Fuse Box.................... 167
Load Compartment Fuse Box........................ 173
Passenger Compartment Fuse Box..............171
G
Gauges................................................................72 Engine Coolant Temperature Gauge.............72
Fuel Gauge.............................................................. 73
Information Display.............................................. 72
General Information on Radio Frequencies....................................................41
General Maintenance Information.......384
Multi-Point Inspection..................................... 386
Owner Checks and Services.......................... 385
Protecting Your Investment.......................... 384
Why Maintain Your Vehicle?......................... 384
Why Maintain Your Vehicle at Your Dealership?..................................................... 384
Getting Assistance Outside the U.S. and Canada..........................................................163
Getting the Services You Need...............160 Away From Home.............................................. 160
Global Opening and Closing
......................69
Closing the Windows.......................................... 69
Opening the Windows....................................... 69
H
Handbrake See: Parking Brake.............................................. 122
Hazard Warning Flashers..........................156
Headlamp Exit Delay....................................63
Head Restraints..............................................96 Adjusting the Head Restraint........................... 97
Heated Seats
.................................................104
Heated Windows and Mirrors...................94 Heated Exterior Mirrors...................................... 95
Heated Rear Window......................................... 95
Heated Windshield.............................................. 95
Heating See: Climate Control.......................................... 88
Hill Start Assist..............................................123 Using Hill Start Assist........................................ 123Hints on Controlling the Interior
Climate............................................................92
Cooling the Interior Quickly.............................. 93
General Hints......................................................... 92
Heating the Interior Quickly.............................. 93
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................. 93
Recommended Settings for Cooling ...........93
Recommended Settings for Heating............93
Side Window Defogging in Cold Weather.............................................................. 93
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 93
Hints on Driving With Anti-Lock Brakes.............................................................122
Hood Lock See: Opening and Closing the Hood............177
I
Ignition Switch
..............................................109
In California (U.S. Only)..............................161
Information Display Control.......................57
Information Displays
......................................77
General Information............................................. 77
Information....................................................346 911 Assist............................................................... 353
Alerts...................................................................... 352
Calendar................................................................ 352
Sirius Travel Link................................................ 350
SYNC Services (If Equipped, United States Only).................................................................. 347
Vehicle Health Report...................................... 355
Information Messages
..................................82
Installing Child Seats.....................................14 Child Seats............................................................... 14
Using Lap and Shoulder Belts.......................... 15
Using Lower Anchors and Tethers for Children (LATCH).............................................. 17
Using Tether Straps.............................................. 19
Instrument Cluster
.........................................72
Instrument Lighting Dimmer.....................63
402
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Interior Lamps - Vehicles With:
Panoramic Roof Panel..............................66
Center Mounted Lamp...................................... 66
Luggage Compartment Lamp........................ 66
Side Mounted Lamp........................................... 66
Interior Lamps - Vehicles Without: Panoramic Roof Panel..............................65
Courtesy Lamp...................................................... 65
Luggage Compartment Lamp........................ 65
Reading Lamps..................................................... 65
Interior Mirror...................................................70
Auto-Dimming Mirror.......................................... 70
Introduction.........................................................7
J
Jump Starting the Vehicle.........................156 Connecting the Jumper Cables...................... 157
Jump Starting...................................................... 158
Preparing Your Vehicle...................................... 157
Removing the Jumper Cables........................ 158
K
Keys and Remote Controls
..........................41
L
Lighting Control...............................................61 Headlamp Flasher............................................... 62
High Beams............................................................ 62
Parking Lamps....................................................... 61
Lighting...............................................................61 General Information............................................. 61
Load Carriers See: Roof Racks and Load Carriers..............136
Load Carrying
.................................................134
Load Limit.......................................................136 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 143
Vehicle Loading - with and without a Trailer.................................................................. 136Locking and Unlocking
................................48
Auto lock and Auto unlock Feature..............50
Emergency Locking with the Key.................... 51
Locking and Unlocking the Doors From Inside................................................................... 48
Locking and Unlocking the Doors with the Key........................................................................\
49
Opening the Double Rear Doors.................... 48
Rear Emergency Exit............................................ 51
Remote Control.................................................... 48
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 49
Smart Unlocks For Intelligent Access Keys ........................................................................\
....... 50
Unlocking the Doors with the Interior Door Handles............................................................... 49
Locks...................................................................48
Luggage Anchor Points..............................134
Lug Nuts See: Changing a Road Wheel....................... 230
M
Maintenance
...................................................177
General Information........................................... 177
Manual Climate Control..............................89
Manual Liftgate
...............................................52
Opening and Closing the Liftgate.................. 52
Manual Seats
..................................................98
Adjusting the Height of the Driver
Seat...................................................................... 99
Adjusting the Lumbar Support ...................... 98
Folding the Seatback......................................... 99
Moving the Seat Backward and Forward.............................................................. 98
Recline Adjustment............................................ 99
Media Hub......................................................256
Message Center See: Information Displays.................................. 77
Mirrors See: Heated Windows and Mirrors................94
See: Windows and Mirrors................................ 67
Mobile Communications Equipment
.......12
Motorcraft Parts - 2.5L..............................239
Motorcraft Parts...........................................238
MyFord Touch ™
...........................................303
General Information......................................... 303
MyKey Troubleshooting
...............................47
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