2014 FORD TRANSIT CONNECT phone

911 Assist (If Equipped)
WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help, which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time, which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in
a crash. Failure to do so may cause serious
injury to someone or damage the phone,
which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on prior to the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature. If a crash deploys an airbag, excluding knee
airbags and rear inflatable safety belts
where fitted or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 33). Important information
regarding airbag deployment is in this
chapter.
See
Roadside Emergencies (page 155).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the I (Information)
button to access these features. If your
vehicle is not equipped with
Navigation, touch the corner of the
touchscreen with the green tab. Then
select:
Message
Apps
911 Assist
On 353
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 MyFord Touch
™
(If Equipped)E142608 E142607

You can also access 911 Assist by
pressing the Setting icon and then
selecting:
Message
Settings
Phone
911 Assist
You can also select:
Help
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
•
SYNC provides a short window of time
(approximately 10 seconds) to cancel
the call. If you fail to cancel the call,
SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If:
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
354
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 MyFord Touch
™ (If Equipped)

911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note:
This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report 355
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 MyFord Touch
™ (If Equipped)E142608

If you want to run a report by using the
touchscreen, select:
Message
Apps
Vehicle Health Report You can also run a vehicle health
report by voice command.
Press the voice button and when
prompted say: Voice command
vehicle [health] report
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
NAVIGATION (If Equipped)
Note: The navigation SD card must be in
the SD card slot to operate the navigation
system. If you need a replacement SD card,
see an authorized dealer. Note:
The SD card slot is spring-loaded. To
remove the SD card, just push the card in
and release it. Do not attempt to pull the
card out to remove it; this could cause
damage.
Your navigation system is comprised of
two main features, destination mode and
map mode.
To set a destination, press the green corner
of your touchscreen, then the Dest button
when it appears. See
Setting a
destination later in this chapter.
To view the navigation map and your
vehicle's current location, touch the green
bar in the upper right hand corner of the
touchscreen, or, press Dest, then Map. See
Map mode
later in this chapter.
Setting a Destination
Press the green corner of your touchscreen,
then the
Dest button when it appears.
Choose any of the following: Destination
My HomeFavorites
Previous Destinations Point of InterestEmergency
Street Address IntersectionCity Center Map
Edit Route Cancel Route
356
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 MyFord Touch
™
(If Equipped)E142599

Subcategories
Govt Office
Public Transit Education
To expand these listings, press the + in
front of the listing.
The system also allows you to sort
alphabetically, by distance or by cityseekr
listings (if available).
cityseekr
Note: cityseekr point of interest (POI)
information is limited to approximately 912
cities (881 in the United States, 20 in
Canada and 11 in Mexico). cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.
When you have selected a point of interest,
the location and information appear, such
as address and phone number. If cityseekr
lists the point of interest, more information
is available, such as a brief description,
check-in and checkout times or restaurant
hours.
Press More Information for a longer
review, a list of services and facilities, the
average room or meal price as well as the
website. This screen displays the point of
interest icon such as: Hotel
Coffeehouse
Food & Drink
Nightlife
Attraction
This icon appears when your
selection exists in multiple
categories within the system.
When you are viewing more information
for hotels, cityseekr also tells you if the
hotel has certain services and facilities
using icons, such as:
• Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-fi.
358
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 MyFord Touch
™
(If Equipped)E142634 E143884 E142636 E142637 E142638 E142639 E142640

•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• Mobile communications systems may
harm the operation of your vehicle,
particularly if they are not properly
designed for automotive use.
• To avoid interference with other vehicle
functions, for example anti-lock brake
systems, do not locate amateur radio
antennas in the area of the driver side
hood.
• If you or an authorized Ford dealer add
any non-Ford custom electrical or
electronic accessories or components
to your vehicle, you may adversely
affect battery performance and
durability, and may adversely affect
the performance of other electrical
systems in the vehicle.
366
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Accessories

installed, copied, or used the Data, you
must contact your retailer or NAVTEQ
North America, LLC ("NT") within thirty
(30) days of purchase for a refund of your
purchase price. To contact NT, please visit
www.navteq.com.
The Data is provided for your personal,
internal use only and may not be resold. It
is protected by copyright, and is subject to
the following terms (this "End User License
Agreement") and conditions which are
agreed to by you, on the one hand, and
NAVTEQ North America, LLC ("NT") and
its licensors (including their licensors and
suppliers) on the other hand.
The Data for areas of Canada includes
information taken with permission from
Canadian authorities, including: © Her
Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada Post
Corporation, GeoBase®.
NT holds a nonexclusive license from the
United States Postal Service ® to publish
and sell ZIP+4 ® information.
© United States Postal Service ® 2009.
Prices are not established, controlled or
approved by the United States Postal
Service ® The following trademarks and
registrations are owned by the USPS:
United States Postal Service, USPS, and
ZIP+4.
The Data for Mexico includes certain Data
from Instituto Nacional de Estadística y
Geografía.
TERMS AND CONDITIONS
License Limitations on Use: You agree
that your license to use this Data is limited
to and conditioned on use for solely
personal, noncommercial purposes, and
not for service bureau, timesharing or other
similar purposes. Except as otherwise set
forth herein, you agree not to otherwise reproduce, copy, modify, decompile,
disassemble or reverse engineer any
portion of this Data, and may not transfer
or distribute it in any form, for any purpose,
except to the extent permitted by
mandatory laws.
License Limitations on Transfer:
Your
limited license does not allow transfer or
resale of the Data, except on the condition
that you may transfer the Data and all
accompanying materials on a permanent
basis if: (a) you retain no copies of the
Data; (b) the recipient agrees to the terms
of this End User License Agreement; and
(c) you transfer the Data in the exact same
form as you purchased it by physically
transferring the original media (e.g., the
CD-ROM or DVD you purchased), all
original packaging, all Manuals and other
documentation. Specifically, Multi-disc
sets may only be transferred or sold as a
complete set as provided to you and not
as a subset thereof.
Additional License Limitations:
Except
where you have been specifically licensed
to do so by NT in a separate written
agreement, and without limiting the
preceding paragraph, your license is
conditioned on use of the Data as
prescribed in this agreement, and you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with, or in communication with, including
without limitation, cellular phones,
palmtop and handheld computers, pagers,
and personal digital assistants or PDAs.
377
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Appendices

MyKey
™.............................................................43
Principle of Operation........................................ 43
N
Navigation......................................................356 cityseekr................................................................ 358
Map Mode............................................................ 360
Navigation Map Updates................................ 362
Navigation Voice Commands....................... 363
Point of Interest (POI) Categories...............357
Quick-touch Buttons........................................ 362
Setting a Destination....................................... 356
Setting Your Navigation Preferences.........359
Normal Scheduled Maintenance...........387 Intelligent Oil-Life Monitor®.......................... 387
Maintenance Intervals..................................... 388
O
Oil Change Indicator Reset.......................182 Resetting the Oil Life Monitoring
System............................................................... 182
Oil Check See: Engine Oil Check........................................ 181
Opening and Closing the Hood
................177
Closing the Hood................................................ 178
Opening the Hood............................................... 177
Ordering Additional Owner's Literature......................................................164
Obtaining a French Owner ’s Manual..........164
Overhead Console - Vehicles Built From: 21-10-2013....................................................107
Rear Door Storage Compartment...............108
Overhead Console - Vehicles Built Up To: 20-10-2013............................................107
P
Parking Aid
.......................................................127
Front and Rear Sensing System.................... 129
Rear Sensing System........................................ 128
Parking Aids
.....................................................127
Principle of Operation........................................ 127
Parking Brake
..................................................122
Passive Anti-Theft System.........................53 SecuriLock®........................................................... 53PATS
See: Passive Anti-Theft System..................... 53
Perchlorate.........................................................11
Personalized Settings...................................81 Measure Units......................................................... 81
Switching Chimes Off......................................... 81
Personal Safety System ™
..........................32
How Does the Personal Safety System
Work?................................................................... 32
Phone...............................................................339 Making Calls......................................................... 341
Pairing Subsequent Cell Phones.................. 341
Pairing Your Cell Phone for the First Time.................................................................. 340
Phone Menu Options....................................... 342
Phone Settings................................................... 344
Phone Voice Commands................................ 345
Receiving Calls..................................................... 341
Text Messaging................................................... 343
Post-Crash Alert System
...........................159
Spinout Detection.............................................. 159
Power Door Locks See: Locking and Unlocking............................. 48
Power Seats
.....................................................99
Power Steering Fluid Check.....................184
Power Windows - Vehicles With: One-Touch Down Driver Window.........67
Accessory Delay.................................................... 67
One-Touch Down................................................. 67
Power Windows - Vehicles With: Rear Power Windows ..........................................67
Accessory Delay................................................... 69
Bounce-Back......................................................... 68
One-Touch Down................................................ 68
One-Touch Up...................................................... 68
Window Lock......................................................... 68
R
Rear Passenger Climate Controls............94
Rear Seat Armrest.......................................105
Rear Seats
......................................................100
Vehicles With Five Seats................................. 100
Vehicles With Seven Seats............................. 102
Rear Under Floor Storage
..........................134
Adjustable Load Floor....................................... 134
Passenger Compartment Floor..................... 134
404
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index