Downloaded from www.Manualslib.com manuals search engine Cell phone issues
Possible solutionPossible causeIssue
Try pushing your phonebook contacts toSYNC by selecting the option to add.
Limitations on your cellphone's capability.
The systemsays "Phone-book down-loaded" but mySYNC phone-book is empty oris missingcontacts.
If the missing contacts are stored on yourSIM card, try moving them to your cellphone's memory.
Remove any pictures or special ring tonesassociated with the missing contact.
You must switch on your cell phone andthe automatic phonebook downloadfeature on SYNC.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
I am havingtroubleconnecting mycell phone toSYNC.
Try switching off your cell phone, resettingit or removing the battery, then trying again.
Possible cell phonemalfunction.
Try deleting your device from SYNC anddeleting SYNC from your device, then tryingagain.
Always check the security and auto acceptprompt settings relative to the SYNCBluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch off the auto download setting.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
Text messagingis not workingon SYNC.
Try switching off your cell phone, resettingit or removing the battery, then trying again.Possible cell phonemalfunction.
iPhone•Go to your cell phone's Settings.
•Go to the Bluetooth Menu.
•Make sure the connection status showsNot Connected.
•Press the blue circle to enter the nextmenu.
•Turn on Show Notifications.
•Turn on Sync Contacts.
401Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2
Downloaded from www.Manualslib.com manuals search engine Cell phone issues
Possible solutionPossible causeIssue
Your iPhone is now set up to forwardincoming text messages to SYNC.Repeat these steps for every other Syncvehicle you are connected to.Your iPhone will only forward incoming textmessages to SYNC if it is unlocked.Replying to text messages using SYNC isnot supported by iPhone.Text messages from WhatsApp and Face-book Messenger are not supported.
Your cell phone must support downloadingtext messages through Bluetooth to receiveincoming text messages.
This is a cell phone-dependent feature.
Audible textmessages donot work on mycell phone.
Access the text messaging menu of SYNCto see if your cell phone supports thefeature. Press the PHONE button and thenscroll and select the option for textmessaging, then press OK.
Because each cell phone is different, referto your device's manual for the specific cellphone you are pairing. In fact, there can bedifferences between cell phones due tobrand, model, service provider and softwareversion.
This is a cell phone limita-tion.
USB and media issues
Possible solutionPossible causeIssue
Try switching off the device, resetting it orremoving the battery, then trying again.
Possible device malfunc-tion.
I am havingtroubleconnecting mydevice.
Make sure you are using the manufacturer'scable.
Make sure correctly insert the USB cable tothe device and your vehicle's USB port.
Make sure that the device does not havean auto-install program or active securitysettings.
402Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2
Downloaded from www.Manualslib.com manuals search engine A
A/CSee: Climate Control...........................................111About This Manual...........................................7ABSSee: Brakes...........................................................160ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................160AccessoriesSee: Replacement PartsRecommendation............................................10ACCSee: Using Adaptive Cruise Control.............182Active City Stop...........................................200Principle of Operation.....................................200Switching the System Off and On...............201Active Park Assist..........................................172Deactivating the Active Park AssistFeature...............................................................175Parallel Parking, Perpendicular Parking,Park Out Assist................................................172Troubleshooting the System..........................176Adaptive Headlamps...................................68Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn...........................................................56Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn...........................................................56Easy Entry and Exit Feature..............................57Memory Feature....................................................57AFSSee: Adaptive Headlamps...............................68Air ConditioningSee: Climate Control...........................................111Air Vents.............................................................111Center Air Vents.....................................................111Side Air Vents.........................................................111AlarmSee: Anti-Theft Alarm - Vehicles With: IntegralBattery.................................................................53See: Anti-Theft Alarm - Vehicles With: InteriorSensor...................................................................51Ambient Lighting.............................................71
Anti-Theft Alarm - Vehicles With:Integral Battery............................................53Alarm System........................................................53Arming the Alarm.................................................54Disarming the Alarm...........................................54Full and Reduced Guard....................................53Triggering the Alarm............................................53Anti-Theft Alarm - Vehicles With: InteriorSensor...............................................................51Alarm System.........................................................51Arming the Alarm.................................................52Disarming the Alarm...........................................52Full and Reduced Guard....................................52Triggering the Alarm.............................................51Appendices...................................................408Ashtray..............................................................137At a Glance.........................................................11Audible Warnings and Indicators.............85Headlamps On Warning Chime......................85Key in Ignition Warning Chime........................85Keyless Warning Alert........................................85Parking Brake On Warning Chime.................85Audio Control...................................................57MODE........................................................................57Seek, Next or Previous........................................57Audio Input Jack..........................................303Audio System................................................292General Information.........................................292Audio Unit.......................................................293Audio Unit - Vehicles With: AM/FM/CD/SYNC.............................................................296Audio Unit - Vehicles With: Sony AM/FM/CD...........................................................297Menu Structure..................................................298Autolamps........................................................64Windshield Wiper ActivatedHeadlamps........................................................64Automatic Climate Control - VehiclesWith: Heated Windshield.........................114Automatic Climate Control - VehiclesWith: Sony Audio System........................117Automatic Climate Control - VehiclesWithout: Heated Windshield..................116Automatic High Beam Control.................65Activating the System........................................66Manually Overriding the System....................66
431Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex
Downloaded from www.Manualslib.com manuals search engine Changing the 12V Battery.........................249Changing the Wiper Blades.....................249Changing the Front Wiper Blades...............249Changing the Rear Window WiperBlades...............................................................249Checking MyKey System Status................41Checking the Wiper Blades.....................249Child Safety........................................................17Child Safety Locks - Vehicles With:Mechanical Child Proof Locks................24Left-Hand Side......................................................24Right-Hand Side...................................................24Child Safety Locks - Vehicles With:Remote Child Proof Locks.......................24Child Seat Positioning..................................20Cigar Lighter...................................................136Cleaning the Alloy Wheels.......................258Cleaning the Exterior...................................257Body Paintwork Preservation........................257Cleaning the Chrome Trim..............................257Cleaning the Headlamps.................................257Cleaning the Rear Window.............................257Cleaning the Interior...................................258Instrument Cluster Screens, LCD Screensand Radio Screens.......................................258Rear Windows.....................................................258Safety Belts.........................................................258Cleaning the Windows and WiperBlades............................................................257Clearing All MyKeys.......................................39Climate............................................................388Climate Control Voice Commands............390Climate Control...............................................111Principle of Operation.........................................111Climate Controlled Seats..........................133Cooled Seats........................................................134Cold Weather Precautions.......................222Collision Warning System.........................201PRINCIPLE OF OPERATION...........................201Coolant CheckSee: Engine Coolant Check............................247Cornering Lamps............................................69Creating a MyKey...........................................38Programming/Changing ConfigurableSettings...............................................................39
Cruise Control..................................................58Principle of Operation........................................181Type 1........................................................................58Type 2.......................................................................58Cruise controlSee: Using Cruise Control.................................181Cup Holders.....................................................137
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Data Recording..................................................9Daytime Running Lamps.............................65Diesel Particulate Filter..............................143Regeneration........................................................143Digital Radio...................................................301General Information..........................................301Using Digital Audio Broadcast and SYNCwith Touchscreen.........................................302Using Digital Audio Broadcast on aNon-Touchscreen..........................................301Direction Indicators.......................................69Dog Guard........................................................212Installing behind the front seats...................212Installing behind the rear seats.....................213DPFSee: Diesel Particulate Filter...........................143Drive Control.................................................205Adaptive Steering..............................................205Driver Select Suspension...............................205Driver Airbag.....................................................27Driver Alert......................................................189Principle of Operation......................................189Using Driver Alert................................................190Driver Knee Airbag.........................................29Driving Aids.....................................................189Driving Hints....................................................221Driving Through Water...............................222DRLSee: Daytime Running Lamps.........................65
433Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex
Downloaded from www.Manualslib.com manuals search engine E
Economical Driving......................................221Accessories...........................................................222Anticipation..........................................................222Efficient Speed....................................................222Electrical Systems.............................................222Gear Shifting.........................................................221Tire Pressures.......................................................221Electric Parking Brake.................................160Applying the Electric Parking brake..............161Battery With No Charge...................................163Parking On a Hill (Vehicles With a ManualTransmission) .................................................161Releasing the Electric Parking Brake...........162Electromagnetic Compatibility.............408End User License Agreement.................409SYNC End User License Agreement(EULA).............................................................409Engine Block Heater....................................144Using the Engine Block Heater......................145Engine Coolant Check................................247Adding Engine Coolant....................................247Engine ImmobilizerSee: Passive Anti-Theft System......................51Engine Oil Check..........................................246Adding Engine Oil...............................................247Engine Oil Dipstick - 1.0LEcoBoost™.................................................245Engine Oil Dipstick - 1.5L Duratorq-TDCiDiesel.............................................................246Engine Oil Dipstick - 1.5LEcoBoost™.................................................245Engine Oil Dipstick - 1.6L Diesel.............246Engine Oil Dipstick - 2.0L Diesel............246Engine Oil Dipstick - 2.0LEcoBoost™.................................................245Engine Oil Dipstick - 2.5L..........................245Entertainment..............................................366A/V Inputs.............................................................373AM/FM Radio......................................................366Bluetooth Audio..................................................373CD............................................................................368SD Card Slot and USB Port............................370Supported Media Players, Formats andMetadata Information.................................373EPBSee: Electric Parking Brake.............................160
Event Data RecordingSee: Data Recording..............................................9Exterior Mirrors.................................................73Auto-Dimming Feature......................................75Auto-Folding Mirrors...........................................74Blind Spot Monitor...............................................75Direction Indicator Mirrors.................................75Fold-Away Exterior Mirrors................................73Heated Exterior Mirrors.......................................75Loose Mirror............................................................74Memory Mirrors.....................................................75Power Exterior Mirrors.........................................73Power-Folding Mirrors........................................73Reverse Mirror Dipping........................................74
F
Fastening the Safety Belts..........................25Using Safety Belts During Pregnancy...........25First Aid Kit.....................................................224Flat Tire InflationSee: Temporary Mobility Kit..........................260Floor Mats.......................................................222Fog Lamps - FrontSee: Front Fog Lamps.........................................67Fog Lamps - RearSee: Rear Fog Lamps..........................................67Front Exterior Overview.................................11Front Fog Lamps............................................67Front Parking Aid..........................................168Front Sensing System......................................169Obstacle Distance Indicator...........................170Fuel and Refueling.......................................148Fuel Burning HeaterSee: Auxiliary Heater..........................................122Fuel Consumption Figures........................291Fuel Consumption........................................154Calculating Fuel Economy..............................154Filling the Fuel Tank...........................................154Fuel Filler Funnel Location........................150Fuel Quality - Diesel....................................149Choosing the Right Fuel...................................149Fuel Quality - Gasoline...............................149Choosing the Right Fuel...................................149Fuel Shutoff...................................................224Fuses.................................................................227
434Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex
Downloaded from www.Manualslib.com manuals search engine Phone...............................................................375Making Calls.........................................................378Pairing Subsequent Cell Phones..................377Pairing Your Cell Phone for the FirstTime...................................................................376Phone Menu Options.......................................378Phone Settings....................................................381Phone Voice Commands................................382Receiving Calls....................................................378Text Messaging...................................................379Post-Crash Alert System..........................226Power Door LocksSee: Locking and Unlocking.............................44Power Liftgate.................................................46Closing the Liftgate.............................................48Programming the Liftgate................................48Power Seats - Vehicles With:Multi-Contour Seats.................................129Multi-Contour Front Seats With ActiveMotion ...............................................................130Power Lumbar.....................................................130Power Seats - Vehicles Without:Multi-Contour Seats.................................128Power Lumbar.....................................................129Power Windows..............................................72Accessory Delay....................................................72Bounce-Back..........................................................72One-Touch Down.................................................72One-Touch Up.......................................................72Window Lock..........................................................72
R
Rear Exterior Overview..................................12Rear Fog Lamps..............................................67Rear Parking Aid............................................167Rear Sensing System.........................................167Rear Seat Armrest........................................134Rear Under Floor Storage........................208Rear View Camera........................................177Using the Rear View Camera System.........178Rear View CameraSee: Rear View Camera.....................................177Rear Window Wiper and Washers...........62Rear Window Washer.........................................62Rear Window Wiper............................................62Reduced Engine Performance.................221Refueling..........................................................152
Remote Control...............................................32Changing the Remote Control Battery........34Integrated Keyhead Transmitters ..................32Intelligent Access Key.........................................32Remote Start ........................................................35Using the Key Blade.............................................33Removing a Headlamp.............................250Repairing Minor Paint Damage..............258Replacement PartsRecommendation........................................10Collision Repairs....................................................10Scheduled Maintenance and MechanicalRepairs.................................................................10Warranty on Replacement Parts....................10Replacing a Lost Key or RemoteControl.............................................................37Roadside Emergencies..............................224Roof Racks and Load Carriers.................210Running-InSee: Breaking-In..................................................221Running Out of Fuel....................................150Adding Fuel From a Portable FuelContainer...........................................................151Filling a Portable Fuel Container...................151
S
Safety Belt Height Adjustment.................26Safety Belt Minder.........................................26Turning the Safety Belt Minder Off................26Safety Belts......................................................25Safety Precautions......................................148Seats.................................................................126Security...............................................................51Settings...........................................................352Clock.......................................................................353Display...................................................................353Settings..................................................................357Sound.....................................................................354Vehicle...................................................................355Side Airbags.....................................................29Side Curtain Airbags.....................................29Side Sensing System...................................170Distance Indication..............................................171Sitting in the Correct Position..................126Snow ChainsSee: Using Snow Chains.................................264
438Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex
Downloaded from www.Manualslib.com manuals search engine W
Warning Lamps and Indicators..................81Adaptive Cruise Control Lamp.........................81Anti-Lock Braking System WarningLamp.....................................................................81Automatic High Beam Lamp............................81Auto Start-stop Lamp.........................................81Battery Warning Lamp........................................81Blind Spot Monitor Indicator.............................81Brake System Warning Lamp...........................81Cruise Control Indicator.....................................82Decklid Ajar Indicator..........................................82Direction Indicator................................................82Door Ajar Indicator...............................................82Electric Park Brake Warning Lamp................82Engine Coolant Temperature WarningLamp....................................................................82Engine Oil Warning Lamp.................................82Fasten Safety Belt Warning Lamp.................82Front Airbag Warning Lamp.............................82Front Fog Lamps Indicator...............................82Frost Warning Lamp...........................................83Fuel Operated Heater EnabledIndicator..............................................................83Fuel Operated Heater OperatingIndicator..............................................................83Glow Plug Indicator.............................................83Heads Up Display.................................................83High Beam Indicator...........................................83Hood Ajar Warning Lamp.................................83Lane Keeping Aid Indicator..............................83Liftgate Ajar Warning Lamp.............................83Low Beam Malfunction WarningLamp....................................................................83Low Fuel Level Warning Lamp........................83Low Tire Pressure Warning Lamp..................83Parking Lamps Indicator...................................84Powertrain Fault...................................................84Rear Fog Lamps Indicator................................84Service Engine Soon...........................................84Shift Indicator........................................................84Speed Limiter........................................................84Stability Control Off Indicator.........................85Stability Control Warning Lamp.....................85Traffic Sign Recognition Road ConditionIndicator..............................................................85Traffic Sign Recognition Speed Limit
Indicator..............................................................85Water-In-Fuel Warning Lamp.........................85Warning Triangle..........................................224Washer Fluid Check....................................248WashersSee: Cleaning the Exterior...............................257See: Wipers and Washers.................................60Wheel NutsSee: Changing a Road Wheel.......................268Wheels and Tires.........................................260General Information.........................................260Windows and Mirrors....................................72Windshield Washers......................................61Windshield Wipers........................................60Intermittent Wipe................................................60Speed Dependent Wipers................................60Winter TiresSee: Using Winter Tires...................................264Wipers and Washers....................................60
442Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex