
Downloaded from www.Manualslib.com manuals search engine ActionMessage
Press the OK button to access and then scroll through thelist of pre-defined messages to send.Reply to sender
Press the OK button to call the sender of the message.Call sender
Press the OK button to forward the message to anyone inyour phonebook or call history. You can also choose to entera number.
Forward msg.
Sending, Downloading and DeletingYour Text Messages
1.Press the PHONE button.
2.Select the text messaging option, thenpress the OK button.
Choose from the following:
Description and ActionMessage
When you select the option to send a text message, a list ofpre-defined messages appear in the audio display. Allowsyou to send a new text message based on a pre-defined setof 15 messages.
New
Allows you to read the full message and in addition providesthe option to have the message read out to you by the system.To go to the next message select the more option. This allowsyou to reply to the sender, call the sender or forward themessage.
View
Allows you to delete current text messages from the system(not your cell phone). The audio display indicates when allyour text messages have been deleted.
Delete
Allows you to delete all messages or to manually trigger adownload of all unread messages from your cell phone.More...
Sending a Text Message
1.Select the send option when thedesired selection is highlighted in theaudio display.
2.Select the confirmation option whenthe contact appears and press the OKbutton again to confirm when thesystem asks if you would like to sendthe message. Each text message issent with a pre-defined signature.
Note:You can send text messages eitherby choosing a contact from the phonebookand selecting the text option from the audiodisplay or by replying to a received messagein the inbox.
Note:Only one recipient is allowed per textmessage.
316Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™

Downloaded from www.Manualslib.com manuals search engine Accessing Your Cell PhoneSettings
These are cell phone dependent features.Your cell phone settings allow you toaccess and adjust features such as yourringtone, text message notification, modifyyour phonebook and set up automatic
download.
1.Press the PHONE button.
2.Scroll until the phone settings optionappears, then press the OK button.
3.Scroll to select from the followingoptions:
Description and ActionMessage
If this option is checked, the system will use this cell phoneas the master when there is more than one cell phone pairedto the system. This option can be changed for all paired cellphones (not only for the active one) using the Bluetoothdevices menu.
Set as master
See the cell phone name, provider name, cell phone number,signal level and battery level. When done, press the left arrowbutton to return to the cell phone status menu.
Phone status
Select which ringtone sounds during an incoming call (oneof the system's or your cell phone's). If your cell phonesupports in-band ringing, your cell phone's ringtone soundswhen you choose the cell phone ringtone option.
1.Press the OK button to select and scroll to hear eachringtone.
2.Press the OK button to select.
Set ringtone
Have the option of hearing an audible tone to notify you whena text message arrives. Press the OK button to turn theaudible tone on or off.
Text msg notify
Modify the contents of your phonebook, e.g. add, delete,download. Press the OK button to select and scroll betweenthe options in the table below.
Phonebook pref.
To modify the phone book preferences,choose from the following:
317Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™

Downloaded from www.Manualslib.com manuals search engine Description and ActionMessage
Check or uncheck this option to turn the Bluetooth interfaceof the system on or off. Select this option then press the OKbutton to change the option's status.
Bluetooth on
This selection does not erase your indexed information(phonebook, call history, text messages and paired devices).Set defaults
Select this option and confirm when prompted in the audiodisplay. Return to the factory default settings.
Completely erase all information stored on the system(phonebook, call history, text messages and paired devices)and return to the factory default settings.
Master reset
Select this option and confirm when prompted in the audiodisplay. The display indicates when complete and the systemtakes you back to the previous menu.
Install applications or software updates you have down-loaded.Install on SYNC
Select this option and confirm when prompted in the audiodisplay. There must be a valid SYNC application or updateavailable on the USB thumb drive in order to finish aninstallation successfully.
Display the system's version numbers as well as its serialnumber.System info
Press the OK button to select.
The voice settings submenu contains various options. SeeUsing Voice Recognition (page 306).Voice settings
Browse the actual menu structure of the connected USBdevice. Press the OK button and use the up or down arrowsto scroll through the folders and files. Use the left or rightarrows to enter and leave a folder. Media content can bedirectly selected for playback from this menu.
Browse USB
You can turn the emergency assistance feature on or off. SeeSYNC™ Applications and Services (page 320).Emergency Assistance
SYNC™ APPLICATIONS AND
SERVICES
A list of available applications appears.Each application may have its own specificsettings.
Press the MENU button to enter thesystem menu.
320Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™

Downloaded from www.Manualslib.com manuals search engine Description and ActionMessage
Scroll to this option, and then press OK.SYNC-Apps
SYNC Emergency Assistance
WARNINGS
For this feature to work, your cellphone must have Bluetooth and becompatible with the system.
Always place your cell phone in asecure location inside your vehicle.Failure to do so may cause seriousinjury to someone or damage the cellphone which could prevent this featurefrom working correctly.
Unless the feature setting is switchedon prior to a crash, the system willnot attempt to place an emergencycall which could delay the response time,potentially increasing the risk of seriousinjury or death. Do not wait for the systemto make an emergency call if you can do ityourself. Dial emergency servicesimmediately to avoid a delayed responsetime. If you do not hear EmergencyAssistance within five seconds of the crash,the system or cell phone may be damagedor non-functional.
If a crash deploys an airbag or triggers thefuel pump shut off, the system maycontact emergency services by dialing 112(the wireless emergency number thatworks in most European countries) througha paired and connected cell phone. Formore information about the system andEmergency Assistance, visit the regionalFord website.
Note:Before selecting this feature, youmust read the Emergency Assistance privacynotice later in this section for importantinformation.
Note:When you switch this feature on oroff, that setting applies for all paired cellphones. If you have turned this feature offand a previously paired phone connectswhen you switch on the ignition, either avoice message plays, a display message oricon is shown, or both.
Note:Every cell phone operates differently.While this feature works with most cellphones, some cell phones may experiencedifficulties using this feature.
Note:Make sure you are familiar with theinformation about airbag deployment. SeeSupplementary Restraints System (page27).
Switching Emergency AssistanceOn and Off
Press the MENU button then select:
ActionMessage
Press OK.SYNC-Apps
Press OK. Select the option you require and press OK.Emergency Assistance
321Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™

Downloaded from www.Manualslib.com manuals search engine •After the delivery of the introductorymessage the voice line opens so thatyou can speak hands-free with theemergency operator.
•When the line is connected, you mustbe prepared to provide your name,phone number and locationinformation immediately.
Note:While the system providesinformation to the emergency operator, thesystem plays a message letting you knowit is sending important information. It thenlets you know when the line is open to starthands-free communication.
Note:During an Emergency Assistance call,an emergency priority screen appears whichcontains vehicle GPS coordinates whenavailable.
Note:It is possible that GPS locationinformation is not available at the time ofthe crash; in this case, EmergencyAssistance will still attempt to place anemergency call.
Note:It is possible that the emergencyservices will not receive the GPScoordinates; in this case, hands-freecommunication with an emergency operatoris available.
Note:The emergency operator may alsoreceive information from the cellularnetwork such as cell phone number, cellphone location and cell phone carrier nameindependent from SYNC EmergencyAssistance.
Emergency Assistance may not work if:
•Your cell phone or EmergencyAssistance hardware sustains damagein the crash.
•The vehicle battery or the system hasno power.
•A crash ejects your cell phone fromyour vehicle.
•You do not have a valid and registeredSIM card with credit in your cell phone.
•You are in a European country or regionwhere the SYNC Emergency Assistancecannot place the call. Visit the regionalFord website for details.
Important Information about theEmergency Assistance Feature
Emergency Assistance does not currentlycall emergency services in the followingmarkets: Albania, Belarus, Bosnia andHerzegovina, Macedonia, Netherlands,Ukraine, Moldova and Russia.
Visit the regional Ford website for thelatest details.
Emergency Assistance Privacy Notice
When you switch on EmergencyAssistance, it may disclose to emergencyservices that your vehicle has been in acrash involving the deployment of anairbag or activation of the fuel pump shutoff. This feature has the capability todisclose your location information to theemergency operator or other details aboutyour vehicle or crash to provide the mostappropriate emergency services.
If you do not want to disclose thisinformation, do not switch on the feature.
SYNC AppLink
The system enables voice and manualcontrol of SYNC AppLink enabledsmartphone apps. Once an app is runningthrough AppLink, you can control mainfeatures of the app through voicecommands and manual controls.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:Android users need to connect thephone to SYNC using Bluetooth.
323Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™
![FORD MONDEO 2014 4.G Owners Manual Downloaded from www.Manualslib.com manuals search engine Description and ActionCommand
The system will search your connected mobile device forSYNC compatible apps.find [new] [mobile](apps | applicatio FORD MONDEO 2014 4.G Owners Manual Downloaded from www.Manualslib.com manuals search engine Description and ActionCommand
The system will search your connected mobile device forSYNC compatible apps.find [new] [mobile](apps | applicatio](/manual-img/11/5483/w960_5483-326.png)
Downloaded from www.Manualslib.com manuals search engine Description and ActionCommand
The system will search your connected mobile device forSYNC compatible apps.find [new] [mobile](apps | applications)
Say the name of an app to start it on SYNC.
The system will list the available voice commands for therequested app.
Use this command followed by the name of the app.(quit | exit | close)
Enabling and Disabling PushNotifications
Some apps can send push notifications. Apush notification is an alert from an apprunning in the background and is deliveredby voice, pop up or both. This may beparticularly useful for news or locationbased apps.
Press the MENU button then select:
Description and ActionMessage
SYNC-Apps
Mobile Apps
Settings
If push notifications are supported, this setting will be listed.Select to enable or disable the feature as required.All Apps
Enabling SYNC Mobile Apps
To use the system you must consent tosend and receive app authorizationinformation and updates, using the dataplan associated with the connected device.
Data is sent to Ford in the United Statesthrough the connected device. Theinformation is encrypted and includes yourVIN, SYNC module number, anonymoususage statistics and debugginginformation. Updates may take placeautomatically.
Note:You must enable mobile apps foreach connected device the first time youselect a mobile app using the system.
Note:Standard data rates will apply. Fordis not responsible for any additional chargesyou may receive from your service provider,when your vehicle sends or receives datathrough the connected device. This includesany additional charges incurred due todriving in areas when roaming out of a homenetwork.
325Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™

Downloaded from www.Manualslib.com manuals search engine AppLink issues
Possible solution(s)Possible cause(s)Issue
Reset the Bluetooth on your phone byturning it off and then turning Bluetoothback on. If you are in your vehicle, SYNCshould be able to automatically re-connectto your phone if you press the "Phone"button.
There is a bluetooth bugon some order versionsof the Android OS thatmay cause apps thatwere found on yourprevious vehicle drive tonot be found again if youhave not turned offbluetooth.
My Androidphone isconnected, myapp(s) arerunning, Irestarted them,but I still cannotfind any apps.
Unplug the USB cable from the phone, waita moment, and plug the USB cable back into the phone. After a few seconds, the appshould appear in SYNC's Mobile AppsMenu. If not, "Force Close" the applicationand restart it.
The USB connection toSYNC may need to bereset.
My iPhonephone isconnected, myapp is running, Irestarted theapp but I stillcannot find it onSYNC.
Try increasing the Bluetooth volume of thedevice by using the device's volume controlbuttons which are most often found on theside of the device.
The bluetooth volume onthe phone may be low.I have anAndroid phone.I found andstarted mymedia app onSYNC, but thereis no sound orthe sound isvery low.
Force close or uninstall the apps you do notwant SYNC to find. If the app has a "FordSYNC" setting, disable that setting in theapp's settings menu on the phone.
Some Android deviceshave a limited number ofbluetooth ports apps canuse to connect. If youhave more AppLink appson your phone than thenumber of availbleBluetooth ports, you willnot see all of your appslisted in SYNC's mobileapps menu.
I can only seesome of theAppLink appsrunning on myphone listed inSYNC's MobileApps Menu.
342Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™

Downloaded from www.Manualslib.com manuals search engine Action and DescriptionMenu Item
Makes SYNC an access point for a phone or a computer whenturned on. This forms the local area network within yourvehicle for things, such as game playing, file transfer andinternet browsing. Press ? for more information.
Gateway (Access Point) Settings
Allows you to view and change settings for using SYNC asthe internet gateway.
Gateway (Access Point) Devices List
Allows you to view recent connections to your Wi-Fi system.
Instead of using Wi-Fi, your system can also use a USB mobilebroadband connection to access the internet. (You mustswitch on your mobile broadband device on your personalcomputer before connecting it to the system.) This screenallows you to set up what is your typical area for your USBmobile broadband connection. (USB mobile broadbandsettings may not display if the device is already on.) You canselect the following:
USB Mobile Broadband
Country
Carrier
Phone Number
User Name
Password
Shows you the currently paired devices as well as giving youyour typical Bluetooth options to connect, disconnect, set asfavorite, delete and add device. Bluetooth is a registeredtrademark of the Bluetooth SIG.
Bluetooth Settings
Choose your connection methods and change them asneeded. You can select to change order and have the systemeither always attempt to connect using a USB mobilebroadband or using Wi-Fi.
Prioritize ConnectionMethods
363Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2