Downloaded from www.Manualslib.com manuals search engine Protected componentsFuse amp ratingFuse or relay number
Fuel pump.30A156
Diesel vaporizer.20A157
Not used.—58
Cooling fan.30A159
Cooling fan (DW10F and 2.0L GTDI AU).40A1
Cooling fan.30A160
Cooling fan (DW10F and 2.0L GTDI AU).40A1
Left-hand heated windshield element.40A161
Body control module.50A262
Cooling fan.20A163
231Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingFuses
Downloaded from www.Manualslib.com manuals search engine Description and ActionMessage
Scroll to this option, and then press OK.SYNC-Apps
SYNC Emergency Assistance
WARNINGS
For this feature to work, your cellphone must have Bluetooth and becompatible with the system.
Always place your cell phone in asecure location inside your vehicle.Failure to do so may cause seriousinjury to someone or damage the cellphone which could prevent this featurefrom working correctly.
Unless the feature setting is switchedon prior to a crash, the system willnot attempt to place an emergencycall which could delay the response time,potentially increasing the risk of seriousinjury or death. Do not wait for the systemto make an emergency call if you can do ityourself. Dial emergency servicesimmediately to avoid a delayed responsetime. If you do not hear EmergencyAssistance within five seconds of the crash,the system or cell phone may be damagedor non-functional.
If a crash deploys an airbag or triggers thefuel pump shut off, the system maycontact emergency services by dialing 112(the wireless emergency number thatworks in most European countries) througha paired and connected cell phone. Formore information about the system andEmergency Assistance, visit the regionalFord website.
Note:Before selecting this feature, youmust read the Emergency Assistance privacynotice later in this section for importantinformation.
Note:When you switch this feature on oroff, that setting applies for all paired cellphones. If you have turned this feature offand a previously paired phone connectswhen you switch on the ignition, either avoice message plays, a display message oricon is shown, or both.
Note:Every cell phone operates differently.While this feature works with most cellphones, some cell phones may experiencedifficulties using this feature.
Note:Make sure you are familiar with theinformation about airbag deployment. SeeSupplementary Restraints System (page27).
Switching Emergency AssistanceOn and Off
Press the MENU button then select:
ActionMessage
Press OK.SYNC-Apps
Press OK. Select the option you require and press OK.Emergency Assistance
321Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™
Downloaded from www.Manualslib.com manuals search engine Display Options
If you switch on this feature, a confirmationmessage appears in the display.
If you switch off this feature, a dialog willappear in the display, which allows you toset a voice reminder.
Off with voice reminder provides a displayand voice reminder when your cell phoneconnects and your vehicle starts.
Off without voice reminder provides adisplay reminder only without a voicereminder when your cell phone connects.
To make sure that Emergency Assistanceworks correctly:
•The system must have power and beworking correctly at the time of thecrash and during feature activation anduse.
•You must switch on the feature beforea crash.
•You must have a cell phone connectedto the system.
•In certain countries, it may benecessary to have a valid andregistered SIM card with credit in orderto place and maintain an emergencycall.
•A connected cell phone must have theability to make and maintain anoutgoing call at the time of the crash.
•A connected cell phone must haveadequate network coverage, batterypower and signal strength.
•Your vehicle must have battery power.
Note:This feature only works in a Europeancountry or region where SYNC EmergencyAssistance can call the local emergencyservices. Visit the regional Ford website fordetails.
In the Event of a Crash
Note:Not every crash deploys an airbag ortriggers the fuel pump shut off (which mayturn on Emergency Assistance). However,if Emergency Assistance is triggered thesystem tries to contact the emergencyservices. If a connected cell phone sustainsdamage or loses connection to the system,it searches for and tries to connect to anyavailable previously paired cell phone. Thesystem attempts to dial 112.
Before making a call:
•If you do not cancel the call and SYNCmakes a successful call, anintroductory message plays for theemergency operator. After thismessage, there is hands-freecommunication between your vehicle'soccupants and the operator.
•The system provides a short windowof time (approximately 10 seconds) tocancel the call. If you do not cancel thecall, the system attempts to dial 112.
•The system plays a message lettingyou know when it attempts to make anemergency call. You can cancel the callby selecting the relevant functionbutton or by pressing the end callbutton on the steering wheel.
During a call:
•Emergency Assistance uses yourvehicle GPS or cellular networkinformation when available todetermine the most appropriatelanguage to use. It alerts theemergency operator of the crash anddelivers the introductory message. Thismay include your vehicle GPScoordinates.
•The language the system uses tointeract with the occupants of yourvehicle may differ from the languageused to deliver information to theemergency operator.
322Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™
Downloaded from www.Manualslib.com manuals search engine •After the delivery of the introductorymessage the voice line opens so thatyou can speak hands-free with theemergency operator.
•When the line is connected, you mustbe prepared to provide your name,phone number and locationinformation immediately.
Note:While the system providesinformation to the emergency operator, thesystem plays a message letting you knowit is sending important information. It thenlets you know when the line is open to starthands-free communication.
Note:During an Emergency Assistance call,an emergency priority screen appears whichcontains vehicle GPS coordinates whenavailable.
Note:It is possible that GPS locationinformation is not available at the time ofthe crash; in this case, EmergencyAssistance will still attempt to place anemergency call.
Note:It is possible that the emergencyservices will not receive the GPScoordinates; in this case, hands-freecommunication with an emergency operatoris available.
Note:The emergency operator may alsoreceive information from the cellularnetwork such as cell phone number, cellphone location and cell phone carrier nameindependent from SYNC EmergencyAssistance.
Emergency Assistance may not work if:
•Your cell phone or EmergencyAssistance hardware sustains damagein the crash.
•The vehicle battery or the system hasno power.
•A crash ejects your cell phone fromyour vehicle.
•You do not have a valid and registeredSIM card with credit in your cell phone.
•You are in a European country or regionwhere the SYNC Emergency Assistancecannot place the call. Visit the regionalFord website for details.
Important Information about theEmergency Assistance Feature
Emergency Assistance does not currentlycall emergency services in the followingmarkets: Albania, Belarus, Bosnia andHerzegovina, Macedonia, Netherlands,Ukraine, Moldova and Russia.
Visit the regional Ford website for thelatest details.
Emergency Assistance Privacy Notice
When you switch on EmergencyAssistance, it may disclose to emergencyservices that your vehicle has been in acrash involving the deployment of anairbag or activation of the fuel pump shutoff. This feature has the capability todisclose your location information to theemergency operator or other details aboutyour vehicle or crash to provide the mostappropriate emergency services.
If you do not want to disclose thisinformation, do not switch on the feature.
SYNC AppLink
The system enables voice and manualcontrol of SYNC AppLink enabledsmartphone apps. Once an app is runningthrough AppLink, you can control mainfeatures of the app through voicecommands and manual controls.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:Android users need to connect thephone to SYNC using Bluetooth.
323Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™
Downloaded from www.Manualslib.com manuals search engine In the event of a collision which deploysan airbag or activates the fuel pumpshut-off, the system may contact theemergency services (including call center)through a paired and connected mobilephone. The emergency services operatorcontacts the relevant police agency andestablishes communication among threeparties (you, call center and the policeagency). In the end, the local police agencycoordinates the rescue.
Note:In case of an emergency, EmergencyAssistance, as a means of communicationaid, can help you contact specific rescuedepartments of public security. EmergencyAssistance does not implement the rescueoperations. The local public securitydepartment deploys specific rescueoperations according to the actual situation.
See Supplementary Restraints System(page 27). Important informationregarding airbag deployment is in thischapter.
See Roadside Emergencies (page 224).Important information regarding the fuelpump shut-off is in this chapter.
Setting Emergency Assistance On
If your vehicle is equipped withNavigation, touch the I (Information)button to access these features. If yourvehicle is not equipped withNavigation, touch the corner of thetouchscreen with the green tab. Thenselect:
Menu Item
Apps
Emergency Assistance
On
Display Options
If you switch on this feature, a confirmationmessage appears in the display when yourcell phone connects and your vehiclestarts.
If you switch off this feature, the dialogallows you to set a reminder.
Off with reminder provides a display andvoice reminder when your cell phoneconnects and your vehicle starts.
Off without reminder provides a displayreminder only without a voice reminderwhen your cell phone connects.
To make sure that Emergency Assistanceworks correctly:
•The system must have power and beworking correctly at the time of thecrash and during feature activation anduse.
•You must switch on the feature beforea crash.
•You must have a cell phone connectedto the system.
•In certain countries, it may benecessary to have a valid andregistered SIM card with credit in orderto place and maintain an emergencycall.
•A connected cell phone must have theability to make and maintain anoutgoing call at the time of the crash.
•A connected cell phone must haveadequate network coverage, batterypower and signal strength.
•Your vehicle must have battery power.
385Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2
Downloaded from www.Manualslib.com manuals search engine Note:This feature only works in a Europeancountry or region where SYNC EmergencyAssistance can call the local emergencyservices. Visit the regional Ford website fordetails.
In the Event of a Crash
Note:Not every crash deploys an airbag ortriggers the fuel pump shut off (which mayturn on Emergency Assistance). However,if Emergency Assistance is triggered thesystem tries to contact the emergencyservices. If a connected cell phone sustainsdamage or loses connection to the system,it searches for and tries to connect to anyavailable previously paired cell phone. Thesystem attempts to dial 112.
Before making a call:
•If you do not cancel the call and SYNCmakes a successful call, anintroductory message plays for theemergency operator. After thismessage, there is hands-freecommunication between your vehicle'soccupants and the operator.
•The system provides a short windowof time (approximately 10 seconds) tocancel the call. If you do not cancel thecall, the system attempts to dial 112.
•The system plays a message lettingyou know when it attempts to make anemergency call. You can cancel the callby selecting the relevant button or bypressing the end call button on thesteering wheel.
During a call:
•Emergency Assistance uses yourvehicle GPS or cellular networkinformation when available todetermine the most appropriatelanguage to use.
•The language the system uses tointeract with the occupants of yourvehicle may differ from the languageused to deliver information to theemergency operator.
•After the delivery of the introductorymessage the voice line opens so thatyou can speak hands-free with theemergency operator.
•When the line is connected, you mustbe prepared to provide your name,phone number and locationinformation immediately.
Note:While the system providesinformation to the emergency operator, thesystem plays a message letting you knowit is sending important information. It thenlets you know when the line is open to starthands-free communication.
Note:During an Emergency Assistance call,an emergency priority screen appears whichcontains vehicle GPS coordinates whenavailable.
Note:It is possible that GPS locationinformation is not available at the time ofthe crash; in this case, EmergencyAssistance will still attempt to place anemergency call.
Note:It is possible that the emergencyservices will not receive the GPScoordinates; in this case, hands-freecommunication with an emergency operatoris available.
386Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2
Downloaded from www.Manualslib.com manuals search engine Note:The emergency operator may alsoreceive information from the cellularnetwork such as cell phone number, cellphone location and cell phone carrier nameindependent from SYNC EmergencyAssistance.
Emergency Assistance may not workif:
•Your cell phone or EmergencyAssistance hardware sustains damagein the crash
•The vehicle battery or the system hasno power.
•A crash ejects your cell phone fromyour vehicle.
•You do not have a valid and registeredSIM card with credit in your cell phone.
•You are in a European country or regionwhere the SYNC Emergency Assistancecannot place the call. Visit the regionalFord website for details
Important Information about theEmergency Assistance Feature
Emergency Assistance does not currentlycall emergency services in the followingmarkets: Albania, Belarus, Bosnia andHerzegovina, Macedonia, Netherlands,Ukraine, Moldova and Russia.
Visit the regional Ford website for latestdetails.
Emergency Assistance Privacy Notice
When you switch on EmergencyAssistance, it may disclose to emergencyservices that your vehicle has been in acrash involving the deployment of anairbag or activation of the fuel pump shutoff. This feature has the capability todisclose your location information to theemergency operator or other details aboutyour vehicle or crash to provide the mostappropriate emergency services.
If you do not want to disclose thisinformation, do not switch on the feature.
Where Am I?
For vehicle location and information select:
Action and DescriptionMenu Item
Information
Help
Then select:
View your vehicle's current location, if yourvehicle is equipped with navigation. If yourvehicle is not equipped with navigation, youdo not see this button.
Where Am I?
387Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2