Setting 911 Assist On E142608
If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Touch Apps > 911 Assist , then select On .E142607
You can also access 911 Assist
by:
• Pressing the Settings icon > Settings
> Phone > 911 Assist , or
• Pressing the Settings icon > Help > 911
Assist .
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
415MyFord Touch™ (If Equipped)
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury.
Note: This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report E142608
If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health Report .E142599
To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
416MyFord Touch™ (If Equipped)
MAX A/C: Touch to cool your vehicle with recirculated air. Touch again for
normal A/C operation. MAX A/C distributes air through instrument panel vents
and may help reduce odors from entering your vehicle. MAX A/C is more
economical and efficient than normal A/C mode.E
A/C: Touch to turn air conditioning on or off. To improve air conditioning when
starting your vehicle, drive with the windows slightly open for two to three
minutes. Use A/C with recirculated air to improve cooling performance and
efficiency.F
AUTO: Touch to turn on fully automatic operation. Select the desired
temperature using the temperature control. The system automatically adjusts
fan speed, air distribution, A/C operation, and outside or recirculated air, to heat
or cool the vehicle to maintain the selected temperature.G
Rear defroster: Touch to turn the rear window defroster and heated mirrors
(if equipped).H
Manual airflow distribution controls:Floor/Defrost: Distributes air through
the windshield defroster vents, demister vents, floor vents and rear seat floor
vents, and provides outside air to reduce window fogging. Panel: Distributes
air through the instrument panel vents. Panel/Floor: Distributes air through
the instrument panel vents, demister vents, floor vents and rear seat floor vents.
Floor: Distributes air through the demister vents, floor vents and rear seat floor
vents. Defrost: Touch to clear the windshield of fog and thin ice. Touch again
to return to the previous airflow selection. When switched on, defrost distributes
outside air through the windshield defroster vents and demister vents to reduce
window fogging.I
Driver settings: Depending on your vehicle and option package, you may have
the following features: Touch the + and - to adjust the temperature. Touch the
heated seat icon to control the heated seat (if equipped). Touch the cooled
seat icon to control the cooled seat (if equipped). Touch MyTemp to select
your previously pre-set temperature setpoint. Touch and hold MyTemp store
a new pre-set for temperature setpoint. Touch the heated steering wheel icon
(if equipped) to warm the steering wheel.J
Note: If your vehicle is equipped with a
wood-trimmed steering wheel, it does not
heat between the 10 o'clock and 2 o'clock
positions.
Climate Control Voice Commands E142599
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands: Climate control commands
"Climate automatic"
"Climate my temperature"
"Climate off"
"Climate on"
418MyFord Touch™ (If Equipped)
• Edit Turn List
• Detour
• Edit Route Preferences
• Edit Traffic Preferences
• Cancel Route.
Nokia is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
Nokia by going to
http://mapreporter.navteq.com. Nokia
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Navigation Map Updates Annual navigation map updates are
available for purchase through your
dealership, by calling 1-800-NAVMAPS (in
Mexico, call 01-800-557-5539) or going
to www.navigation.com/ford. You need to
specify the make and model of your vehicle
to determine if there is an update available.
Navigation Voice Commands E142599
When in navigation mode, press
the voice button on the steering
wheel controls. After the tone,
say any of the following commands:
Navigation system voice commands
"Cancel next waypoint" 1
"Cancel route" 1
"Destination" 2
"Destination
"Destination
"Destination favorites"
"Destination home" Navigation system voice commands
"Destination intersection"
"Destination nearest
"Destination nearest POI"
"Destination play nametags"
"Destination POI"
"Destination POI category"
"Destination previous destination"
"Destination street address"
"Detour" 1
"Navigation" 3
"Navigation voice volume decrease"
"Navigation voice volume increase"
"Repeat instruction" 1
"Show 3D"
"Show heading up"
"Show map"
"Show north up"
"Show route" 1
"Show turn list" 1
"Voice guidance off"
"Voice guidance on"
"Where am I?"
"Zoom in"
427MyFord Touch™ (If Equipped)
Normal Maintenance Intervals Fusion Full Hybrid Normal scheduled maintenance 1, 2
Change engine oil and filter. 3
Every 12 months or 10000
miles (16000 km). The oil
monitoring system displays
a message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread depth.
Inspect automatic transmission fluid level. Consult dealer
for requirements.
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.
Inspect engine cooling system and motor/electronics
cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.1
Do not exceed one year or 10000 miles (16000 kilometers) between service intervals. 2
Perform multi-point inspection (recommended). 3
Reset the oil monitoring system after engine oil and filter changes. See Engine Oil
Check (page 244).
Other maintenance items *
Replace cabin air filter.Every 20000 miles (32000
km)
Replace engine air filter.Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. **
At 100000 miles (160000
km)
449Scheduled Maintenance
Other maintenance items *
Replace spark plugs.Every 100000 miles
(160000 km)
Change automatic transmission fluid.Every 150000 miles
(240000 km) *
Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval. **
Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
Fusion Energi Plug-in Hybrid At every oil change interval as indicated by the information display. 1, 2
Change engine oil and filter. 3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag. 1
Do not exceed two years or 20000 miles (32000 kilometers) between service intervals. 2
Perform multi-point inspection (recommended). 3
Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. See
Engine Oil Check (page 244).
450Scheduled Maintenance
A A/C See: Climate Control..........................................113
About This Manual...........................................7 Protecting the Environment................................7
ABS See: Brakes...........................................................169
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................170
Accessories.....................................................314 Exterior style.........................................................314
Interior style..........................................................314
Lifestyle..................................................................314
Peace of mind......................................................314
Accessories See: Replacement Parts
Recommendation .............................................11
ACC See: Using Adaptive Cruise Control............186
Active Park Assist.........................................178 Automatic Steering into Parking
Space..................................................................179
Deactivating the Park Assist Feature.........180
Troubleshooting the System.........................180
Using Active Park Assist...................................178
Adjusting the Headlamps.........................253 Horizontal Aim Adjustment...........................254
Vertical Aim Adjustment.................................253
Adjusting the Steering Wheel...................64
Airbag Disposal...............................................43
Air Conditioning See: Climate Control..........................................113
Alarm See: Anti-Theft Alarm........................................63
Ambient Lighting............................................73
Anti-Theft Alarm............................................63 Arming the Alarm.................................................63
Disarming the Alarm...........................................63
Appendices ....................................................429
Audible Warnings and Indicators.............85 Headlamps On Warning Chime......................85
Key in Ignition Warning Chime........................85
Keyless Warning Alert........................................85
Parking Brake On Warning Chime.................85 Audio Control..................................................64 MEDIA .......................................................................64
Seek, Next or Previous.......................................64
Audio System................................................299 General Information.........................................299
Audio unit - Vehicles With:
AM/FM/CD/SYNC/Satellite
Radio.............................................................300
Audio unit - Vehicles With: Premium
AM/FM/CD..................................................302
Audio unit - Vehicles With: Sony
AM/FM/CD .................................................304Menu Structure..................................................305
Autolamps........................................................69
Automatic Climate Control........................113
Automatic High Beam Control...................71 Activating the System..........................................71
Manually Overriding the System.....................72
Automatic Transmission...........................166 Automatic Transmission.................................166
Brake-Shift Interlock..........................................167
If Your Vehicle Gets Stuck In Mud or
Snow..................................................................168
Automatic Transmission Fluid
Check............................................................249
Autowiper s........................................................67
Auxiliary Input Jack.......................................312
Auxiliary Power Points................................133 110 Volt AC Power Point....................................133
12 Volt DC Power Point.....................................133
Locations................................................................133
B Blind Spot Monitor.......................................197 Blind Spot Information System (BLIS®)
with Cross Traffic Alert.................................197
Bonnet Lock See: Opening and Closing the Hood...........241
Booster Seats...................................................16 Types of Booster Seats.......................................16
Brake Fluid Check........................................249
Brakes...............................................................169 General Information..........................................169
Breaking-In ...................................................... 215
Bulb Specification Chart..........................258
461Index
Fuel Consumption.......................................156 Calculating Fuel Economy...............................157
Filling the Tank....................................................156
Fuel Filter........................................................249
Fuel Quality....................................................149 Choosing the Right Fuel...................................149
Fuel Freshness Mode (Energi Vehicles
Only)...................................................................149
Octane Recommendations............................149
Fuel Shutoff...................................................225
Fuses..................................................................231
Fuse Specification Chart............................231 Passenger Compartment Fuse
Panel..................................................................238
Power Distribution Box.....................................231
G Garage Door Opener See: Universal Garage Door Opener............129
Gauges................................................................79 Common Displays...............................................80
Left Information Display....................................79
Right Information Display.................................80
General Information on Radio
Frequencie s...................................................44Intelligent Access.................................................44
General Maintenance Information.......444 Multi-point Inspection.....................................447
Owner Checks and Services.........................446
Protecting Your Investment..........................444
Why Maintain Your Vehicle?.........................444
Why Maintain Your Vehicle at Your
Dealership?.....................................................444
Getting Assistance Outside the U.S. and
Canada...........................................................221
Getting the Services You Need................218 Away From Home...............................................218
Global Opening and Closing......................75 Closing the Windows..........................................75
Opening the Windows........................................75
H Hazard Warning Flashers..........................225
Headlamp Exit Delay....................................70 Head Restraints..............................................121 Adjusting the Head Restraint.........................122
Tilting Head Restraints ....................................122
Heated Seats..................................................127
Heated Steering Wheel...............................66
Heated Windows and Mirrors...................119 Heated Exterior Mirror........................................119
Heated Rear Window.........................................119
Heating See: Climate Control..........................................113
HEV See: Hybrid Electric Vehicle............................142
High Voltage Battery Cut-Off
Switch............................................................164
High Voltage Battery...................................160 General Information..........................................160
Hill Start Assist...............................................172 Using Hill Start Assist........................................172
Hints on Controlling the Interior
Climate ...........................................................118Cooling the Interior Quickly.............................119
General Hints........................................................118
Heating the Interior Quickly.............................118
Recommended Settings for Cooling ...........119
Recommended Settings for Heating...........118
Side Window Defogging in Cold
Weather ..............................................................119
Hints on Driving With Anti-Lock
Brakes.............................................................170
Hood Lock See: Opening and Closing the Hood...........241
Hybrid Electric Vehicle................................142 Hybrid Vehicle Operation (Fusion Hybrid
and Fusion Energi)........................................143
Plug-in Power Mode and Hybrid Mode
(Fusion Energi Only).....................................142
I Ignition Switch...............................................136
In California (U.S. Only).............................219
Information Display Control.......................65 Cluster Display Control Features...................66
Information Displays....................................86
General Information...........................................86
464Index