Directions or Business search to speak
with a live operator. The system may
prompt you to speak with an operator
when it has difficulty matching your
voice request. The live operator can
assist you by searching for businesses
by name or by category, residential
addresses by street address or by
name or specific street intersections.
Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
destination. Once you select your
destination, the system uploads your
current vehicle location, calculates a
route based on current traffic
conditions and sends it back to your
vehicle. After the route download is
complete, the phone call automatically
ends. You then receive audible and
visual driving instructions as you travel
toward your destination. 3. While on an active route, you can select
or say "Route summary" or "Route
status" to view the Route Summary
turn list or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
sends a new route to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on
the steering wheel.
2. Say "Goodbye" from the SYNC
Services main menu.
SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite information.
You can save address points such as work or home. You
can also save favorite information like sports teams or a
news category. You can learn more about personalization
by logging onto www.SYNCMyRide.com.Personalizing
Press the voice button at any time (while connected to
SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.Portable
You can even access your account outside your vehicle.
Just use the number on your phone's call history. Traffic
and Directions features do not function properly but
information services and the 411 connect and text message
features are available.
340SYNC™
SYNC AppLink Note: This feature is only available in the
United States.
Note: You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port in order to start the
application. We recommend you lock your
iPhone after starting an application.
Note: The AppLink feature is not available
if your vehicle is equipped with the MyFord
Touch or MyLincoln Touch system.
Note: Depending on your display type, you
can access AppLink from the media menu,
the phone menu, or by using voice
commands. Once an app is running through
AppLink, you can control main features of
the app through voice commands and
steering wheel controls.
To Access Using the Phone Menu
1. Press the phone button to access the
SYNC phone menu on-screen.
2. Scroll to Mobile Apps and press OK to
access a list of available applications.
3. Scroll through the list of available
applications and press OK to select a
particular app.
4. Once an app is running through SYNC,
you can access an app’s menu by
pressing the MENU button to first
access the SYNC menu.
5. Select "SYNC-Media" by pressing OK .
6. Scroll until "
displayed (such as, Pandora Menu),
then press OK . From here, you can
access an application's features, such
as Thumbs up and Thumbs down. For
more information, please visit
www.SYNCMyRide.com. To Access Using the Media Menu
1. Press the AUX button on the center
console.
2. Press MENU to access the SYNC
menu.
3. Select "SYNC-Media" by pressing OK .
4. Scroll to Mobile Apps and press OK to
access a list of available applications.
5. Scroll through the list of available
applications and press OK to select a
particular app.
6. Once an app is running through SYNC,
you can access an app’s menu by
pressing the MENU button to first
access the SYNC menu.
7. Select "SYNC-Media" by pressing OK .
8. Scroll until "
displayed (such as, Pandora Menu),
then press OK . From here, you can
access an application's features, such
as Thumbs up and Thumbs down. For
more information, please visit
www.SYNCMyRide.com.
To Access Using Voice Commands
1. Press the voice icon.
2. When prompted, say "Mobile Apps".
3. Say the name of the application after
the tone.
4. The app should start. While an app is
running through SYNC, you can press
the voice button and speak commands
specific to the app, such as "Play
Station Quickmix". Say "Help" to
discover available voice commands.
341SYNC™
Accessing and Adjusting Modes Through Your Right Vehicle Information
Display E145459
The display is located on the right side of
your instrument cluster (A). You can use
your steering wheel controls to view and
make minor adjustments to active modes
without taking your hands off the wheel.
For example:
• In Entertainment mode, you can view
what is now playing, change the audio
source, select memory presets and
make some adjustments.
• In Phone mode, you can accept or
reject an incoming call.
• If your vehicle is equipped with
Navigation, you can view the current
route or activate a route.
• In Efficiency Leaves mode, you can
learn how your vehicle informs you of
your driving efficiency. Press OK to exit
the menu. E144811
Use the OK and arrow buttons on the right
side of your steering wheel to scroll
through the available modes:
The selection menu expands and different
options appear.
• Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode.
• Press the left or right arrows to make
adjustments within the chosen mode.
• Press OK to confirm your selection.
361MyFord Touch™ (If Equipped)
Accessing a List of Available Commands
• If you use the touchscreen, press the
Settings icon > Help > Voice
Command List .
• If you use the steering wheel control,
press the voice icon. After the tone,
speak your command clearly. Available voice commands
"Audio list of commands"
"Bluetooth audio list of commands"
"Browse list of commands"
"CD list of commands"
"Climate control list of commands"
"List of commands"
"Navigation list of commands" *
"Phone list of commands"
"Radio list of commands"
"SD card list of commands"
"Sirius satellite list of commands" **
"Travel link list of commands" *
"USB list of commands"
"Voice instructions list of commands"
"Voice settings list of commands"
"Help"*
This command is only available when
your vehicle is equipped with the
navigation system, and the navigation
system SD card is in the card slot. **
This command is only available when
you have an active SIRIUS satellite radio
subscription. Voice Settings
Voice settings allow you to customize the
level of system interaction, help and
feedback. The system defaults to standard
interaction that uses candidate lists and
confirmation prompts as these provide the
highest level of guidance and feedback.
• Interaction Mode: Novice mode
provides detailed interaction and
guidance while the advanced mode
has less audible interaction and more
tone prompts.
• Confirmation Prompts: The system
uses these short questions to confirm
your voice request. If turned off, the
system simply makes a best guess as
to what you requested. The system
may still occasionally ask you to
confirm settings.
• Phone and Media Candidate Lists:
Candidate lists are lists of possible
results from your voice commands. The
system creates these lists when it has
the same confidence level of several
options based on your voice command.
To access these settings using the
touchscreen:
1. Press the Settings icon > Settings >
Voice Control .
2. Select from:
• Interaction Mode
• Confirmation Prompts
• Media Candidate Lists
• Phone Candidate Lists
• Voice Control Volume.
To access these settings using voice
commands:
1. Press the voice icon. Wait for the
prompt "Please say a command".
Another tone sounds to let you know
the system is listening.
2. Say any of the following commands:
363MyFord Touch™ (If Equipped)
SettingsE
HelpFE142607
Under this menu, you can set
your clock, access and adjust the
display, sound and vehicle
settings as well as access settings for
specific modes or the help feature.
Clock Note: You cannot manually set the date.
Your vehicle’s GPS does this for you.
Note: If the battery has been disconnected,
your vehicle needs to acquire a GPS signal
to update the clock. Once your vehicle
acquires the signal, it may take a few
minutes for the update to display the correct
time. E142607
1. Press the Settings icon > Clock .
2. Press + and - to adjust the time.
From this screen, you can also make other
adjustments such as 12-hour or 24-hour
mode, activate GPS time synchronization
and have the system automatically update
new time zones.
You can also turn the outside air
temperature display off and on. It appears
at the top center of the touchscreen, next
to the time and date.
The system automatically saves any
updates you make to the settings.
Display
You can adjust the touchscreen display
through the touchscreen or by pressing the
voice button on your steering wheel
controls and when prompted, say, "Display
settings". E142607
Press the Settings icon >
Display , to access and make
adjustments using the
touchscreen.
• Brightness allows you to make the
screen display brighter or dimmer.
• Auto DIM , when set to On , lets you use
the Auto Dim Manual Offset feature.
• Mode allows you to set the screen to
a certain brightness or have the system
automatically change based on the
outside light level, or turn the display
off.
• If you select AUTO or NIGHT , you
have the options of turning the
display's Auto Dim feature on or off
and changing the Auto Dim Manual
Offset feature.
• Auto Dim Manual Offset allows you
to adjust screen dimming as the
outside lighting conditions change from
day to night.
• Edit Wallpaper
• You can have your touchscreen
display the default photo or upload
your own.
Uploading Photos for Your Home
Screen Wallpaper
Note: You cannot load photos directly from
your camera. You must access the photos
either from your USB mass storage device
or from an SD card.
Note: Photographs with extremely large
dimensions (such as 2048 x 1536) may not
be compatible and appear as a blank
(black) image on the display.
Your system allows you to upload and view
up to 32 photos.
365MyFord Touch™ (If Equipped)
E142599
Press the voice icon on the
steering wheel. When prompted,
you can say:"BROWSE" within devices
"Browse" *
"Browse
"Browse
"Browse SD card"
"Browse Sirius channel guide" **
"Browse USB"
"Help"*
If you only say, "Browse", you can then
say any commands in the following chart. **
This command is only usable if you have
an active subscription to SIRIUS satellite
radio. "BROWSE"
"
"
"SD card" **
"Sirius Channel Guide" *
"USB" **
"Help"*
This command is only usable if you have
an active subscription to SIRIUS satellite
radio. **
For more commands in SD card or USB
mode, see the "SD Card and USB Port"
section of this chapter. Your voice system allows you to change
audio sources with a simple voice
command. For example, if you are listening
to music on a USB device, then want to
switch to a satellite radio channel, simply
press the voice button on the steering
wheel controls and say the name of the
SIRIUS station (such as, "the Highway").
The following voice commands are
available at the top level of the voice
session no matter which current audio
source you are listening to (such as a USB
device or SIRIUS satellite radio).
Note: This is only available when your
MyFord Touch system language is set to
North American English. Sample commands
"<87.7-107.9"
"<530-1710>"
"
"AM <530-1710>"
"FM <87.7-107.9"
"Play [album]
"Play [artist]
"Play [genre]
"Play [playlist]
"Play [song]
"Play
"Play
375MyFord Touch™ (If Equipped)
Potential station issues
ActionCauseIssues
No action required. This is a
broadcast issue.This is poor time alignment
by the radio broadcaster.Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.The radio is shifting between
analog and digital audio.Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune .
No action required. The
station is not available in
your current location.The previously stored
multicast preset or direct
tune is not available in your
current reception area.Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below. *
Data service issue by the
radio broadcaster.Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below. *
Data service issue by the
radio broadcaster.There is no text information
shown for currently selected
frequency.
No action required. This is
normal behavior.Pressing Scan disables
HD2-HD7 channel search.HD2-HD7 stations not found
when Scan is pressed.*
http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion. Radio Voice Commands E142599
If you are listening to the radio,
press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands.
If you are not listening to the radio, press
the voice button and, after the tone, say
"Radio", then any of the following
commands.
379MyFord Touch™ (If Equipped)
Troubleshooting tips
ActionCauseRadio display
No action required. The
process may take up to
three minutes.Update of channel
programming in progress.Updating.
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.Your satellite service is no
longer available.Call SIRIUS
1-888-539-7474.
Use the channel guide to
turn off the Lock or Skip
function on that station.All the channels in the
selected category are either
skipped or locked.None found. Check Channel
Guide.
No action required.SIRIUS has updated the
channels available for your
vehicle.Subscription Updated.
SIRIUS Satellite Radio Voice
Commands E142599
If you are listening to SIRIUS
satellite radio, press the voice
button on the steering wheel
controls. When prompted, say any of the
following commands.
If you are not listening to SIRIUS satellite
radio, press the voice button and, after the
tone, say "SIRIUS", then any of the
following commands.
"SIRIUS"
"
"Preset <#>"
"SAT"
"SAT preset <#>"
"SAT 1"
"SAT 1 Preset <#>"
"SAT 2" "SIRIUS"
"SAT 2 preset <#>"
"SAT 3"
"SAT 3 preset <#>"
"Sirius <0-223>"
"Sirius off"
"Sirius on"
"Sports game" *
"Tune" **
"Help" *
If you have said "Sports game", see the
following "Sports game" chart. **
If you have said "Tune", see the following
"Tune" chart.
384MyFord Touch™ (If Equipped)