This system uses a four-corner strategy to
provide quick access to several vehicle
features and settings. The touchscreen
provides easy interaction with your cellular
phone, multimedia, climate control and
navigation system. The corners display any
active modes within those menus, such as
phone status or the climate temperature.
Note: Some features are not available while
your vehicle is moving.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 30 minutes after
you switch the ignition off (and no doors
open).
PHONE
Press to select any of the following:
• Phone
• Quick Dial
• Phonebook
• History
• Messaging
• Settings
NAVIGATION
Press to select any of the following:
• My Home
• Favorites
• Previous Destinations
• Point of Interest
• Emergency
• Street Address
• Intersection
• City Center
• Map
• Edit Route Cancel Route
CLIMATE
Press to select any of the following:
• Driver Settings
• Recirculated Air • Auto
•Dual
• Passenger Settings
•A/C
•Defrost E142607
SETTINGS
Press to select any of the following:
• Clock
• Display
• Sound
• Vehicle
• Settings
• Help E161716
EV Information
Press to access features
specific to your hybrid or plug-in
hybrid electric vehicle. E142613
HOME
Press to access your home
screen. Depending on your
vehicle’s option package and software,
your screens may vary in appearance from
the descriptions in this section. Your
features may also be limited depending on
your market. Check with an authorized
dealer for availability. E142608
INFORMATION
Press to select any of the following:
• Services
• Travel Link
• Alerts
• Calendar
• Apps
ENTERTAINMENT
357MyFord Touch™ (If Equipped)
Press to select any of the following:
•AM
•FM
• SIRIUS
•CD
•USB
• BT Stereo
• SD Card
• A/V In
Using the Touch-Sensitive
Controls on Your System To turn a feature on and off, just touch the
graphic with your finger. To get the best
performance from the touch-sensitive
controls:
• Do not press hard on the controls. They
are sensitive to light touch.
• Use your bare finger to touch the center
of a touch-control graphic. Touching
off-center of the graphic may affect
operation of a nearby control.
• Make sure your hands are clean and
dry.
• Keep metal and other conductive
material away from the surface of the
touchscreen as this may cause
electronic interference (for example,
inadvertently turning on a feature other
than the one you meant to turn on).
Depending on your vehicle and option
package, you may also have these controls
on your bezel:
• Power: Switch the media or climate
features off and on.
• VOL: Control the volume of playing
media.
• Fan: Control the speed of the climate
system fan.
• Seek and Tune buttons: Use as you
normally would in media modes. • Eject: Eject a CD from the
entertainment system.
• SOURCE: Touch the word repeatedly
to see all available media modes. The
screen does not change, but you see
the media change in the lower left
status bar.
• SOUND: Touch the word to access the
Sound menu where you can adjust
settings such as: Bass, Treble,
Midrange, Balance and Fade, DSP
(Digital Signal Processing), Occupancy
Mode and Speed Compensated
Volume. (Your vehicle may not have
all of these sound options.)
• Hazard flasher: Switch the hazard
flashers off and on.
Cleaning the Touchscreen Display Use a clean, soft cloth such as one used
for cleaning glasses. If dirt or fingerprints
are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray
alcohol onto the display. Do not use
detergent or any type of solvent to clean
the display.
Support The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due to
holidays.
358MyFord Touch™ (If Equipped)
Accessing a List of Available Commands
• If you use the touchscreen, press the
Settings icon > Help > Voice
Command List .
• If you use the steering wheel control,
press the voice icon. After the tone,
speak your command clearly. Available voice commands
"Audio list of commands"
"Bluetooth audio list of commands"
"Browse list of commands"
"CD list of commands"
"Climate control list of commands"
"List of commands"
"Navigation list of commands" *
"Phone list of commands"
"Radio list of commands"
"SD card list of commands"
"Sirius satellite list of commands" **
"Travel link list of commands" *
"USB list of commands"
"Voice instructions list of commands"
"Voice settings list of commands"
"Help"*
This command is only available when
your vehicle is equipped with the
navigation system, and the navigation
system SD card is in the card slot. **
This command is only available when
you have an active SIRIUS satellite radio
subscription. Voice Settings
Voice settings allow you to customize the
level of system interaction, help and
feedback. The system defaults to standard
interaction that uses candidate lists and
confirmation prompts as these provide the
highest level of guidance and feedback.
• Interaction Mode: Novice mode
provides detailed interaction and
guidance while the advanced mode
has less audible interaction and more
tone prompts.
• Confirmation Prompts: The system
uses these short questions to confirm
your voice request. If turned off, the
system simply makes a best guess as
to what you requested. The system
may still occasionally ask you to
confirm settings.
• Phone and Media Candidate Lists:
Candidate lists are lists of possible
results from your voice commands. The
system creates these lists when it has
the same confidence level of several
options based on your voice command.
To access these settings using the
touchscreen:
1. Press the Settings icon > Settings >
Voice Control .
2. Select from:
• Interaction Mode
• Confirmation Prompts
• Media Candidate Lists
• Phone Candidate Lists
• Voice Control Volume.
To access these settings using voice
commands:
1. Press the voice icon. Wait for the
prompt "Please say a command".
Another tone sounds to let you know
the system is listening.
2. Say any of the following commands:
363MyFord Touch™ (If Equipped)
System
Select to have the system beep to confirm choices made
through the touchscreen.Touch Screen Button Beep
Select to have the system beep to confirm button choices
made through the climate or audio system.Touch Panel Button Beep
Have the touchscreen keyboard display in QWERTY or
ABC format.Keyboard Layout
Install any downloaded applications or view the current
software licenses.Install Applications
Select to restore factory defaults. This erases all personal
settings and personal data.Master Reset
Voice Control E142607
Press the Settings icon >
Settings > Voice Control , then
select from the following: Voice control
Standard interaction mode provides more detailed inter-
action and guidance. Advanced mode has less audible
interaction and more tone prompts.Interaction Mode
Have the system ask you short questions if it has not
clearly heard or understood your request. *
Confirmation Prompts
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off.Media Candidate Lists
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off.Phone Candidate Lists
This allows you to adjust the system’s voice volume level.Voice Control Volume *
Even with confirmation prompts turned off, the system may occasionally ask you to
confirm settings
368MyFord Touch™ (If Equipped)
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
CLIMATE Depending on your vehicle line and option
package, your climate screen may look
different than what is shown here.
E148839
Power: Touch to switch the system off and on. Outside air cannot enter your
vehicle when you switch off the system.A
Passenger settings: Touch DUAL to switch passenger side temperature
controls off and on and off. Touch the + and - to adjust the temperature. Touch
the heated seat icon to control the heated seat (if equipped). Touch the cooled
seat icon to control the cooled seat (if equipped).B
Fan speed: Touch + or - to increase or decrease the volume of air circulated
in your vehicle.C
Recirculated air: Touch to turn the recirculated air on or off which may reduce
the amount of time needed to cool down the interior and help reduce odors
from reaching the interior. Recirculated air also engages automatically when
MAX A/C or MAX defrost is selected and may be engaged manually in any
airflow mode except defrost. It may also turn off in all airflow modes except
MAX A/C and MAX defrost to reduce fog potential.D
417MyFord Touch™ (If Equipped)
MAX A/C: Touch to cool your vehicle with recirculated air. Touch again for
normal A/C operation. MAX A/C distributes air through instrument panel vents
and may help reduce odors from entering your vehicle. MAX A/C is more
economical and efficient than normal A/C mode.E
A/C: Touch to turn air conditioning on or off. To improve air conditioning when
starting your vehicle, drive with the windows slightly open for two to three
minutes. Use A/C with recirculated air to improve cooling performance and
efficiency.F
AUTO: Touch to turn on fully automatic operation. Select the desired
temperature using the temperature control. The system automatically adjusts
fan speed, air distribution, A/C operation, and outside or recirculated air, to heat
or cool the vehicle to maintain the selected temperature.G
Rear defroster: Touch to turn the rear window defroster and heated mirrors
(if equipped).H
Manual airflow distribution controls:Floor/Defrost: Distributes air through
the windshield defroster vents, demister vents, floor vents and rear seat floor
vents, and provides outside air to reduce window fogging. Panel: Distributes
air through the instrument panel vents. Panel/Floor: Distributes air through
the instrument panel vents, demister vents, floor vents and rear seat floor vents.
Floor: Distributes air through the demister vents, floor vents and rear seat floor
vents. Defrost: Touch to clear the windshield of fog and thin ice. Touch again
to return to the previous airflow selection. When switched on, defrost distributes
outside air through the windshield defroster vents and demister vents to reduce
window fogging.I
Driver settings: Depending on your vehicle and option package, you may have
the following features: Touch the + and - to adjust the temperature. Touch the
heated seat icon to control the heated seat (if equipped). Touch the cooled
seat icon to control the cooled seat (if equipped). Touch MyTemp to select
your previously pre-set temperature setpoint. Touch and hold MyTemp store
a new pre-set for temperature setpoint. Touch the heated steering wheel icon
(if equipped) to warm the steering wheel.J
Note: If your vehicle is equipped with a
wood-trimmed steering wheel, it does not
heat between the 10 o'clock and 2 o'clock
positions.
Climate Control Voice Commands E142599
Press the voice button on the
steering wheel controls. When
prompted, say any of the
following commands: Climate control commands
"Climate automatic"
"Climate my temperature"
"Climate off"
"Climate on"
418MyFord Touch™ (If Equipped)
C Cabin Air Filter................................................119
California Proposition 65..............................11
Capacities and Specifications................293 Technical Specifications.................................297
Car Wash See: Cleaning the Exterior..............................260
Center Console..............................................135
Changing a Bulb...........................................255 Lamp Assembly Condensation....................255
Replacing a Reverse Lamp Bulb...................257
Replacing the Headlamp Bulbs...................256
Replacing the License Plate Lamp
Bulb .................................................................... 258
Replacing the Tail, Brake, High-Mount
Brake Lamp, and Turn Signal Lamp
Bulbs ..................................................................257
Changing a Fuse............................................231 Fuses ........................................................................231
Changing the 12V Battery.........................249
Changing the Engine Air Filter.................252 ...................................................................................252
Changing the Wiper Blades......................251
Charging the High Voltage Battery.........161 CHARGING THE HIGH-VOLTAGE BATTERY
(ENERGI VEHICLES).....................................161
Checking MyKey System Status................51
Checking the Wiper Blades.......................251
Child Restraint and Safety Belt
Maintenance .................................................32
Child Safety.......................................................13 General Information.............................................13
Child Safety Locks..........................................23 Left-Hand Side......................................................24
Right-Hand Side...................................................24
Child Seat Positioning...................................14
Cleaning Leather Seats.............................264
Cleaning Products......................................260
Cleaning the Alloy Wheels.......................264
Cleaning the Engine....................................262
Cleaning the Exterior.................................260 Cleaning Plastic Exterior Parts......................261
Exterior Chrome.................................................260
Stripes or Graphics (if equipped)...............260
Underbody ............................................................261
Cleaning the Instrument Panel and
Instrument Cluster Lens.........................263 Cleaning the Interior...................................262
Cleaning the Windows and Wiper
Blades...........................................................262
Clearing All MyKeys........................................51
Climate..............................................................417 Climate Control Voice Commands..............418
Climate Control..............................................113
Collision, Damage or Fire Event.............228 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries.....................228
Collision Warning System........................202 PRINCIPLE OF OPERATION..........................202
Coolant Check See: Engine Coolant Check............................245
Crash Sensors and Airbag Indicator........42
Creating a MyKey.............................................51 Programming/Changing Configurable
Settings ................................................................51
Cruise Control..................................................65 Principle of Operation.......................................185
Type 1........................................................................65
Type 2.......................................................................65
Cruise control See: Using Cruise Control................................185
Customer Assistance..................................218
D Data Recording..................................................9 Event Data Recording...........................................9
Service Data Recording........................................9
Daytime Running Lamps.............................70
Digital Audio..................................................307 HD Radio Reception and Station
Troubleshooting ...........................................308
Direction Indicators........................................72
Driver Alert.......................................................192 PRINCIPLE OF OPERATION...........................192
USING DRIVER ALERT......................................192
Driver and Passenger Airbags...................36 Children and Airbags..........................................36
Proper Driver and Front Passenger Seating
Adjust ment........................................................ 36
Driving Aids.....................................................192
Driving Hints....................................................215
Driving Through Water................................215
462Index
DRL See: Daytime Running Lamps.........................70
E Economical Driving......................................215
Electric Parking Brake.................................170 Applying the electric parking brake.............170
Applying the electric parking brake when
the vehicle is moving......................................171
Battery With No Charge....................................172
Releasing the electric parking brake.............171
Electric Vehicle Information.....................397 Power.....................................................................404
Settings (Energi Only)......................................397
Emission Control System...........................157 On-Board Diagnostics (OBD-II)...................158
Readiness for Inspection/Maintenance
(I/M) Testing...................................................158
End User License Agreement.................429 SYNC® End User License Agreement
(EULA)..............................................................429
Engine Block Heater....................................140 Using the Engine Block Heater.......................141
Engine Coolant Check...............................245 Adding Coolant..................................................246
Adding Engine Coolant....................................247
Adding Inverter System Controller
Coolant..............................................................247
Checking the Engine Coolant........................245
Checking the Inverter System Controller
Coolant.............................................................245
Engine Coolant and Inverter System
Controller Coolant........................................245
Recycled Engine Coolant................................247
Severe Climates..................................................247
What You Should Know About Fail-Safe
Cooling..............................................................248
Engine Immobilizer See: Passive Anti-Theft System......................61
Engine Oil Check..........................................244 Adding Engine Oil..............................................244
Oil Maintenance Mode....................................244
Engine Oil Dipstick - 2.0L Hybrid...........244
Engine Specifications................................293 Entertainment ...............................................374A/V Inputs............................................................390
AM/FM Radio......................................................376
Bluetooth Audio.................................................389
Browsing Device Content................................374
CD............................................................................385
SD Card Slot and USB Port...........................386
SIRIUS® Satellite Radio (If
Activated ).........................................................381
Supported Media Players, Formats and
Metadata Information................................389
EPB See: Electric Parking Brake..............................170
Event Data Recording See: Data Recording..............................................9
Export Unique Options..................................12
Exterior Mirrors.................................................75 Auto-Dimming Feature......................................75
Blind Spot Monitor...............................................76
Fold-Away Exterior Mirrors................................75
Heated Exterior Mirrors.......................................75
Integrated Blind Spot Mirrors...........................76
Memory Mirrors.....................................................75
Power Exterior Mirrors.........................................75
Signal Indicator Mirrors......................................76
F Fastening the Safety Belts..........................26 Rear Inflatable Safety Belt...............................28
Restraint of Pregnant Women........................26
Safety Belt Extension Assembly....................29
Safety Belt Locking Modes................................27
Flat Tire Inflation See: Temporary Mobility Kit...........................267
Floor Mats........................................................216
Fog Lamps - Front See: Front Fog Lamps.........................................72
Ford Credit..........................................................11 (U.S. Only).................................................................11
Ford Extended Service Plan (ESP)........316 SERVICE PLANS (CANADA ONLY).............318
SERVICE PLANS (U.S. Only)..........................316
Front Fog Lamps.............................................72
Front Passenger Sensing System.............37
Fuel and Refueling.......................................148
463Index