
System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information. USING VOICE RECOGNITION This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Initiating a Voice Session E142599
Push the voice icon. A tone
sounds and Listening appears in
the display. Say any of the
following:
If You Want ToSay
Stream audio from your phone."Bluetooth audio"
Cancel the requested action."Cancel"
Access the device connected to the auxiliary input jack."Line in"
Access mobile applications.
"Mobile apps" *
Make calls."Phone"
Access the SYNC Services portal.
"Services" *
Return to the main menu."SYNC"
Access the device connected to your USB port."USB"
Run a vehicle health report.
"Vehicle health report" *
Adjust the level of voice interaction and feedback."Voice settings"
Hear a list of voice commands available in the current
mode."Help" *
This is an optional feature and available in the United States only.
321SYNC™

Restricted features
Editing settings while the rear view camera or active park
assist are active
Editing wireless settingsWi-Fi and Wireless
Editing the list of wireless networks
Playing videoVideos, Photos and Graphics
Editing the screen's wallpaper or adding new wallpaper
Composing text messagesText Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destinationNavigation
Demo navigation route
Adding or editing Address Book entries or Avoid Areas
Privacy Information When you connect a cellular phone to
SYNC, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and
unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
creates and retains an index of supported
media content. The system also records a
short development log of approximately
10 minutes of all recent system activity.
The log profile and other system data may
be used to improve the system and help
diagnose any problems that may occur. The cellular profile, media device index,
and development log remain in your
vehicle unless you delete them and are
generally accessible only in your vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or your vehicle, we recommend
you perform a Master Reset to erase all
stored information.
System data cannot be accessed without
special equipment and access to your
vehicle's SYNC module. Ford Motor
Company and Ford of Canada do not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.
360MyFord Touch™ (If Equipped)

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately. Make sure to change your vehicle’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
446Scheduled Maintenance

A A/C See: Climate Control..........................................113
About This Manual...........................................7 Protecting the Environment................................7
ABS See: Brakes...........................................................169
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................170
Accessories.....................................................314 Exterior style.........................................................314
Interior style..........................................................314
Lifestyle..................................................................314
Peace of mind......................................................314
Accessories See: Replacement Parts
Recommendation .............................................11
ACC See: Using Adaptive Cruise Control............186
Active Park Assist.........................................178 Automatic Steering into Parking
Space..................................................................179
Deactivating the Park Assist Feature.........180
Troubleshooting the System.........................180
Using Active Park Assist...................................178
Adjusting the Headlamps.........................253 Horizontal Aim Adjustment...........................254
Vertical Aim Adjustment.................................253
Adjusting the Steering Wheel...................64
Airbag Disposal...............................................43
Air Conditioning See: Climate Control..........................................113
Alarm See: Anti-Theft Alarm........................................63
Ambient Lighting............................................73
Anti-Theft Alarm............................................63 Arming the Alarm.................................................63
Disarming the Alarm...........................................63
Appendices ....................................................429
Audible Warnings and Indicators.............85 Headlamps On Warning Chime......................85
Key in Ignition Warning Chime........................85
Keyless Warning Alert........................................85
Parking Brake On Warning Chime.................85 Audio Control..................................................64 MEDIA .......................................................................64
Seek, Next or Previous.......................................64
Audio System................................................299 General Information.........................................299
Audio unit - Vehicles With:
AM/FM/CD/SYNC/Satellite
Radio.............................................................300
Audio unit - Vehicles With: Premium
AM/FM/CD..................................................302
Audio unit - Vehicles With: Sony
AM/FM/CD .................................................304Menu Structure..................................................305
Autolamps........................................................69
Automatic Climate Control........................113
Automatic High Beam Control...................71 Activating the System..........................................71
Manually Overriding the System.....................72
Automatic Transmission...........................166 Automatic Transmission.................................166
Brake-Shift Interlock..........................................167
If Your Vehicle Gets Stuck In Mud or
Snow..................................................................168
Automatic Transmission Fluid
Check............................................................249
Autowiper s........................................................67
Auxiliary Input Jack.......................................312
Auxiliary Power Points................................133 110 Volt AC Power Point....................................133
12 Volt DC Power Point.....................................133
Locations................................................................133
B Blind Spot Monitor.......................................197 Blind Spot Information System (BLIS®)
with Cross Traffic Alert.................................197
Bonnet Lock See: Opening and Closing the Hood...........241
Booster Seats...................................................16 Types of Booster Seats.......................................16
Brake Fluid Check........................................249
Brakes...............................................................169 General Information..........................................169
Breaking-In ...................................................... 215
Bulb Specification Chart..........................258
461Index