
Charging Equipment
Note:
Your vehicle comes equipped with a standard 120 volt convenience
cord located in your trunk storage compartment underneath the carpeted
panel. This allows you to charge the battery using a standard 120 volt
household outlet. Using the standard 120 volt convenience cord takes up to
18–20 hours to completely charge from an empty battery.
Ford recommends upgrading to the
optional 240 volt charging station
for faster more efficient charging.
Use of a 240 volt charging station
will take approximately 4 hours to
fully charge a empty battery.
Note:Your electrical source must meet certain requirements for the
high-voltage battery to charge. The AC outlet must be a three-prong
110-120 volt AC outlet that is properly grounded, 15–20 amps (or
greater), and in good condition. The line also must be dedicated, which
means that no other appliances should be connected to the same circuit.
If a dedicated circuit is not used, the circuit breaker could trip or open.
If a dedicated circuit is not available, contact a licensed professional
electrician for proper installation.
Note:The vehicle must be in (P) park to charge the high-voltage
battery.
Make sure that the 120 volt
convenience cord is completely
unwound before charging. Always
plug the cord into the AC outlet
before connecting the charging
coupler into the vehicle’s charge
port receptacle. The 120 volt
convenience cord inline control box
has three indicator lights that
represent the charging status;
power, charge and fault.
Power (green light) — this indicator lights up when the cord is plugged
into the AC wall outlet.
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Charge (green light) — Indicates status of charging:
•No light means the cord is not connected to the vehicle.
•Blinking light means that the charging is in process.
•Solid light means that the vehicle is connected but not charging.
Fault (red triangle light) — Lights up in case of a detected failure.
No charging is possible:
•Blinking red triangle light – means that the 120 volt convenience cord
is trying to reset the failure and could restart the charging cycle.
•Solid red triangle light – means that the fault is permanent. The cord
needs to be unplugged and re-plugged to reset the fault. If the fault
persists, contact your authorized dealer.
Charge Port and Light Ring
The charge port is located between the front left side door and front left
wheel well. There is an indentation located on the charge port door.
Press with your thumb to open and to close the door.
Note:Do not force the charge port door open or closed. Forcing the
door open or closed will damage the charge port.
The light ring located around the charge port indicates the charge status
of your vehicles battery. The charge port light ring is divided into four
quadrants which display state of charge in 25 percent increments.
There is a cord acknowledgement feature that will be activated when a
charge cycle is initiated. The four light quadrants will each individually
flash clockwise starting with the top right light and ending with the top
left, two full times confirming a charging coupler has been detected.
You can use your keyfob to view the vehicles charge status at any
time by pressing the unlock button. The light ring will light up the
corresponding quadrant(s) so that the current state of charge can be
determined. If the charge is below 25 percent the light ring will not
illuminate. Don’t forget to press the lock button on your keyfob to
re-lock the vehicle.
The light ring will also display the current state of charge when opening
the doors.
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Charging
Note:The vehicle must be in (P)
Park to charge.
To charge your high-voltage battery:
1. Put the vehicle in (P) park and
power down the vehicle.
2. With your thumb, press the
indentation located on the charge
port door and the door will rotate
open.
3. Plug the charging coupler into the vehicles charge port receptacle and
make sure the button “clicks” confirming that it is completely engaged.
4. Verify that the cord acknowledgement feature activates. This indicates
the beginning of a normal charge cycle.
5. If using a 240 volt charging station, follow the instructions on the
charge station to begin the charging process.
When charging, the light ring will display how far along the charge is:
•When the top right quadrant is pulsing the charge is between
0–25 percent.
•When the top right quadrant is solidly lit and the bottom right
quadrant is pulsing the charge is between 25–50 percent.
•When both right side quadrants are solidly lit and the bottom left
quadrant is pulsing the charge is between 50–75 percent.
•When three quadrants are solidly lit and the top left quadrant is
pulsing the charge is between 75–100 percent.
•When the entire ring is solidly lit, the charge is complete.
Note:The ring will shut off one minute after reaching a full charge.
Note:If a vehicle charging system fault is detected at any point in a
charge cycle the entire light ring will flash continuously for one minute
and then shut off. If this happens unplug, and then re-plug the charging
coupler into the charge port receptacle. If the problem persists contact
your authorized dealer.
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Note:Do not pull the wall plug
from the wall while the vehicle is
charging. Doing so may damage the
outlet and the cord.
To disconnect the charging coupler:
1. Press the button on the charging
coupler.
2. While holding the button, remove
the charging coupler from the
vehicle’s charge port receptacle.
3. Close the charge port door by pressing the indentation on the charge
port door. Continue pressing the indentation while the door rotates
counter clockwise and closes.
Waiting to Charge
Note:SeeCharge Settingsin theMyFord TouchChapter for more
information.
When Value Charge has been selected charging may not begin upon
plugging in. The vehicle may delay charging to take advantage of
off-peak electricity rates. The vehicle will optimize the charge schedule
to be complete by the next GO Time.
When waiting to charge (not actively charging), the light ring will
indicate the present state of charge of the high voltage battery as
follows:
•When the top right quadrant is shut off the charge is between
0–25 percent.
•When the top right quadrant is solidly lit and the bottom right
quadrant is shut off the charge is between 25–50 percent.
•When both right side quadrants are solidly lit and the bottom left
quadrant is shut off the charge is between 50–75 percent.
•When three quadrants are solidly lit and the top left quadrant is shut
off the charge is between 75–100 percent.
•When the entire ring is solidly lit, the charge is 100 percent.
Note:When the vehicle is Waiting to Charge the light ring will shut off
one minute after displaying the present state of charge. When the vehicle
automatically begins charging the light ring will turn on and display how
far along the charge is per the section above.
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Note:If a vehicle charging system fault is detected at any point in a
charge cycle the entire light ring will flash continuously for one minute
and then shut off. If this happens unplug, and then re-plug the charging
coupler into the charge port receptacle. If the problem persists contact
your authorized dealer.
The light ring illumination conditions can be modified. See theCharge
Port Light Ring Settingsin theMyFord Touchchapter.
Disconnecting the Charging Coupler
Note:Do not pull the wall plug from the wall while the vehicle is
charging. Doing so may damage the outlet and the cord.
To disconnect the charging coupler:
1. Press the button on the charging coupler with your thumb.
2. While holding the button, remove the charging coupler from the
vehicle’s charge port receptacle.
3. Close the charge port door by pressing the indentation on the charge
port door. Continue pressing the indentation while the door rotates
counter clockwise and closes.
Convenience Charging and MyFord® Mobile
The setting up of the charging convenience features is primarily done with
the MyFord Mobile smart phone application. Visit myfordmobile.com for
more complete information and to set up your MyFord Mobile account.
Your electric vehicle also has some convenience features to improve your
charging experience:
•Value Charge:The vehicle schedules charging at the lowest available
utility rates. Contact your utility company to see what rates are
available.
•Charge Now:Fully charge your vehicle at the quickest rate. The
vehicle starts charging immediately after you connect the charging
plug into the vehicle.
•My GO Time:Setting My GO times through the MyFord Mobile
application allows you to set charging schedules and cabin
preconditioning settings so your vehicle is ready to drive when you
are. By setting a My GO time the vehicles charge can be completed
before your next set drive time. A calendar view allows you to
program two My GO Times per day for each of the seven days of the
week. Remember, your vehicle must be plugged in for My GO time to
work.
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4. Apply the brake pedal. Using a screwdriver (or similar tool), press and
hold the white brake shift interlock lever forward while pulling the
gearshift lever out of the P (Park) position and into the N (Neutral)
position.
5. Reinstall the console side panel and attach the fastener.
6. Reinstall the access cover.
7. Apply the brake pedal, start the vehicle and release the parking brake.
See your authorized dealer as soon as possible if this procedure
is used.
WARNING:Do not drive your vehicle until you verify that the
brake lamps are working.
WARNING:When doing this procedure, you will be taking
the vehicle out of park which means the vehicle can roll freely.
To avoid unwanted vehicle movement, always fully set the parking
brake prior to doing this procedure. Use wheel chocks if appropriate.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
If Your Vehicle Gets Stuck in Mud or Snow
Note:Do not rock the vehicle if the motor is not at normal operating
temperature or damage to the transmission may occur.
Note:Excessive rocking of the vehicle may eventually cause a loss of
power as the powertrain protects against overheating or damage.
If your vehicle gets stuck in mud or snow, it may be rocked out by
shifting between forward and reverse gears, stopping between shifts in a
steady pattern. Press lightly on the accelerator in each gear.
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HILL START ASSIST
WARNING:The hill start assist feature does not replace the
parking brake. When you leave the vehicle, always apply the
parking brake and shift the transmission into P (Park).
WARNING:You must remain in the vehicle once you have
activated the hill start assist feature.
WARNING:During all times, you are responsible for controlling
the vehicle, supervising the hill start assist system and intervening,
if required.
WARNING:If the motor is revved excessively, or if a malfunction
is detected when the hill start assist feature is active, the hill
start assist feature will be deactivated.
The hill start assist feature makes it easier to pull away when the vehicle is
on a slope without the need to use the parking brake. When the hill start
assist feature is active, the vehicle will remain stationary on the slope for
up to two seconds after you release the brake pedal. During this time, you
have time to move your foot from the brake to the accelerator pedal and
pull away. The brakes are released automatically once the motor has
developed sufficient drive to prevent the vehicle from rolling down the
slope. This is an advantage when pulling away on a slope; for example from
a car park ramp, traffic lights or when reversing uphill into a parking space.
The hill start assist feature is activated automatically when the vehicle is
stopped on a slope greater than five degrees. The hill start assist feature
operates with the vehicle facing downhill if reverse gear is selected.
To activate hill start assist, do the following:
1. Press the brake pedal to bring the vehicle to a complete standstill.
Keep the brake pedal pressed.
2. If the sensors detect that the vehicle is on a slope, the hill start assist
feature will be activated automatically.
3. When you remove your foot from the brake pedal, the vehicle will
remain on the slope without rolling away for approximately up to two
seconds. This hold time will automatically be extended if you are in the
process of driving off.
4. Drive off in the normal manner. The brakes will be released
automatically.
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GENERAL INFORMATION
Note:Occasional brake noise is normal. If a metal-to-metal, continuous
grinding or continuous squeal sound is present, the brake linings may be
worn out. Have them inspected by an authorized dealer. If your vehicle
has continuous vibration or shudder in the steering wheel while braking,
have your vehicle inspected by an authorized dealer.
Note:Brake dust may accumulate on the wheels, even under normal
driving conditions. Some dust is inevitable as the brakes wear and does
not contribute to brake noise. See theVehicle Carechapter for wheel
cleaning instructions.
See theInstrument Clusterchapter for information on the
brake system warning light.
Wet brakes result in reduced braking efficiency. Gently press the brake
pedal a few times when driving from a car wash or standing water to dry
the brakes.
Brake Over Accelerator
In the event the accelerator pedal becomes stuck or entrapped, apply
steady and firm pressure to the brake pedal to slow the vehicle and
reduce motor power. If you experience this condition, apply the brakes
and bring your vehicle to a safe stop. Turn the motor off, shift to position
Pand apply the parking brake, then inspect the accelerator pedal for any
interferences. If none are found and the condition persists, have your
vehicle towed to the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake heavily by measuring the rate at
which you press the brake pedal. It provides maximum braking efficiency
as long as you press the pedal. Brake assist can reduce stopping
distances in critical situations.
Anti-Lock Brake System
This system helps you maintain steering control during emergency stops
by keeping the brakes from locking.
This lamp momentarily illuminates when you turn the ignition
on. If the light does not illuminate during start-up, remains on
or flashes, the anti-lock brake system may be disabled and may
need to be serviced.
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