2014 FORD FOCUS ELECTRIC tow

ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Vehicles Sold in the U.S.: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 kilometers). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles Sold in Canada: Getting Roadside Assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles Sold in Canada: Using Roadside Assistance
For your convenience, you may complete the roadside assistance
identification card found in the centerfold of this warranty guide and
retain for future reference.
Canadian roadside coverage and benefits may differ from the U.S.
coverage. If you require more information, please refer to the coverage
section of your warranty guide, call us in Canada at 1-800-665-2006, or
visit our website at www.ford.ca.
HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Note:With extended use, the flashers may run down your 12–volt
battery.
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Preparing Your Vehicle
Note:Your vehicle has a 12 volt battery that is easily accessible under
the hood. The 12 volt battery controls the switches and contacts that
engage the high voltage battery.The high-voltage battery cannot be
jumped with a standard 12 volt battery.If your high voltage battery
does not accept a regular charge, your vehicle must be towed to your
authorized dealership.
1.Use only a 12 volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles. Stay clear of the motor cooling fan and other moving parts
on both vehicles.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Connecting the Jumper Cables
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery or a surge
within the battery.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
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For Vehicles with HID Headlamps:
There is a distinct cut-off (change
from light to dark) in the left
portion of the beam pattern. The
top edge of this cut-off should be
positioned 2 inches (5 centimeters)
below the horizontal reference line.
4.
Locate the vertical adjuster on
each headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in
order to aim the headlamp. The
horizontal edge of the brighter light
should touch the horizontal reference
line.
5. Close the hood and turn off the lamps.
HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS
NOT ADJUSTABLE.
REMOVING A HEADLAMP
1. Make sure the headlamp control
is in the off position and open the
hood.
2. Remove the two screws from the
headlamp assembly.
3. Carefully pull the headlamp
assembly as far as possible towards
the front of the vehicle to disengage
it from the lower fixing point.
4. Carefully lift the outer side of the headlamp and remove it.
5. Disconnect the electrical connector.
2
2
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•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paint and trim over time. Use Motorcraft Bug and Tar Remover
(ZC-42) which is available from your authorized dealer.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
Stripes or Graphics (if equipped)
Do not use a commercial or high-pressure wand on the surface or edge
of stripes and graphics. This can cause damage to the film and cause the
edge of the film to peel away from the vehicle surface.
Exterior chrome
•Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail Wash (ZC-3-A).
•Use Motorcraft Custom Bright Metal Cleaner (ZC-15), available from
your authorized dealer. Apply the product as you would a wax to
clean bumpers and other chrome parts; allow the cleaner to dry for a
few minutes, then wipe off the haze with a clean, dry rag.
•Do not apply cleaning product to hot surfaces and do not leave
cleaning product on chrome surfaces for a period of time exceeding
that which is recommended.
•Using other non-recommended cleaners can result in severe and
permanent cosmetic damage.
•Never use abrasive materials such as steel wool or plastic pads
as they can scratch the chrome surface.
228Vehicle Care
2014 Focus Electric Vehicle(fob)
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USA(fus)

Safety Practices
WARNING:If your vehicle is stuck in snow, mud, or sand, do
not rapidly spin the tires. Spinning the tires can tear the tire and
cause an explosion. A tire can explode in as little as three to five
seconds.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Driving habits have a great deal to do with your tire mileage and safety.
•Observe posted speed limits.
•Avoid fast starts, stops and turns.
•Avoid potholes and objects on the road.
•Do not run over curbs or hit the tire against a curb when parking.
Highway Hazards
No matter how carefully you drive, there is always the possibility that
you may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving, or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tires for damage. If you cannot detect a cause, have the
vehicle towed to the nearest repair facility or tire dealer to have the
vehicle inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or pothole can cause the front end of your
vehicle to become misaligned or cause damage to your tires. If your
vehicle seems to pull to one side when you are driving, the wheels may
be out of alignment. Have an authorized dealer check the wheel
alignment periodically.
Wheel misalignment in the front or the rear can cause uneven and rapid
treadwear of your tires and should be corrected by an authorized dealer.
Front-wheel drive vehicles and those with an independent rear
suspension may require alignment of all four wheels.
The tires should also be balanced periodically. An unbalanced tire and
wheel assembly may result in irregular tire wear.
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2014 Focus Electric Vehicle(fob)
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Do not attempt to repair punctures larger than14inch (6 millimeters) or
damage to the tire’s sidewall. The tire may not completely seal.
Loss of air pressure may adversely affect tire performance. For this
reason:
•Note:Do not drive the vehicle above 50 mph (80 km/h).
•Note:Do not drive further than 120 miles (200 kilometers). Drive
only to your closest authorized dealer or tire repair shop to have your
tire inspected.
•Drive carefully and avoid abrupt steering maneuvers.
•Periodically monitor tire inflation pressure in the affected tire; if the
tire is losing pressure, have the vehicle towed.
•Read the information in theTips for Use of the Temporary Mobility
Kitsection to make sure of safe operation of the temporary mobility
kit and your vehicle.
Tips for Use of the Temporary Mobility Kit
Read the following list of tips to make sure of safe operation of the
temporary mobility kit:
•Before operating the temporary mobility kit, make sure your vehicle is
safely off the road and away from moving traffic. Turn on the hazard
lights.
•Always set the parking brake to make sure the vehicle does not move
unexpectedly.
•
Do not remove any foreign objects, such as nails or screws, from the tire.
•When using the temporary mobility kit, leave the motor running so the
compressor does not drain the vehicle’s battery.
•Do not allow the compressor to operate continuously for more than
15 minutes; this will help prevent the compressor from overheating.
•Never leave the temporary mobility kit unattended when it is
operating.
•Sealant compound contains latex. Make sure that you use the
non-latex gloves provided to avoid an allergic reaction.
•Keep the temporary mobility kit away from children.
•Only use the temporary mobility kit when the ambient temperature is
between -22°F (–30°C) and 158°F (70°C).
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8. Inflate the tire to the pressure
listed on the tire label located on
the driver’s door or the door jamb
area.
Note:When the sealing compound is first added into the tire, the air
pressure gauge reading on the compressor unit may indicate a higher
value; this is normal and should be no reason for concern. The pressure
will drop after about 30 seconds of operation. The tire pressure has to be
checked with the compressor in the OFF position to get the correct tire
pressure reading.
9. When the recommended tire pressure is reached, turn off the kit by
pressing the on/off button; disconnect the kit from the tire valve and the
power point. Re-install the valve cap on the tire valve, place the tube cap
on the metal connector, and return the kit to the stowage area.
10.Note:Immediately and cautiously, drive the vehicle 4 miles
(6 kilometers) to distribute the sealant evenly inside the tire. Do not
exceed 50 mph (80 km/h).
Note:If you experience any unusual vibration, ride disturbance or
noise while driving, reduce your speed until you can safely pull off to
the side of the road to call for roadside assistance.Note:Do not
proceed to the second stage of this operation.
11. After 4 miles (6 kilometers), stop and check the tire pressure.
SeeSecond stage: Checking tire pressure.
260Wheels and Tires
2014 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing, May 2013
USA(fus)