Roadside Emergencies 265
Getting roadside assistance..............................265
Hazard warning flashers................................266
Fuel cut-off switch....................................266
Jump-starting the vehicle...............................267
Customer Assistance 270
Reporting safety defects (U.S. only).......................277
Reporting safety defects (Canada only).....................277
Fuses 278
Changing a fuse......................................278
Fuse specification chart................................279
Maintenance 287
General information...................................287
Opening and closing the hood............................288
Under hood overview..................................289
Engine oil dipstick....................................291
Engine oil check......................................291
Engine coolant check..................................292
Automatic transmission fluid check........................298
Brake fluid check.....................................302
Power steering fluid check..............................302
Fuel filter...........................................302
Washer fluid check....................................303
Battery ............................................303
Checking the wiper blades..............................305
Changing the wiper blades..............................305
Air filter(s).........................................306
Adjusting the headlamps................................308
Changing a bulb......................................310
6Table of Contents
2014 Flex(471)
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USA(fus)
Symbol Description Symbol Description Symbol Description
Fuel pump
resetFuse
compartmentHazard
warning
flasher
Heated rear
windowInterior
luggage
compartment
releaseJack
Lighting
controlLow tire
pressure
warningMaintain
correct fluid
level
Panic alarmParking aid
systemParking
brake system
Power
steering fluidPower
windows
front and
rearPower
window
lockout
Service
engine soonSide airbagStability
control
Windshield
defrost and
demistWindshield
washer and
wiper
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. Additionally, when your vehicle is in for service or repair,
Ford Motor Company, Ford of Canada, and service and repair facilities
Introduction11
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ADJUSTING THE STEERING WHEEL
WARNING:Do not adjust the steering wheel when your vehicle
is moving.
Note:Make sure that you are sitting in the correct position. SeeSitting
in the Correct Positionin theSeatschapter.
1. Unlock the steering column.
2. Adjust the steering wheel to the
desired position.
3. Lock the steering column.
Power Tilt and Telescope Steering Column (If Equipped)
WARNING:Do not adjust the steering wheel when your vehicle
is moving.
Note:Make sure that you are sitting in the correct position. Refer to
Sitting in the Correct Positionin theSeatschapter.
Steering Wheel91
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Keys and Intelligent
Access MessagesAction / Description
Max Number of Keys
LearnedDisplayed during spare key programming when
the maximum number of keys have been
programmed.
Press Brake to Start Displayed when the start/stop button is
pressed without the brake pedal being applied.
This is a reminder that the brake pedal must
be applied when the start/stop button is
pressed in order to start the engine.
Restart Now or Key is
NeededDisplayed when the start/stop button is
pressed to shut off the engine and a Intelligent
Access Key is not detected inside the vehicle.
Accessory Power is
ActiveDisplayed when the vehicle is in the accessory
ignition state.
Starting System Fault This message is displayed when there is a
problem with your vehicle’s starting system.
See your authorized dealer for service.
Maintenance
MessagesAction / Description
LOW Engine Oil
PressureStop the vehicle as soon as safely possible,
turn off the engine. Check the oil level. If the
warning stays on or continues to come on with
your engine running, contact your authorized
dealer as soon as possible.
Change Engine Oil
SoonDisplayed when the engine oil life remaining is
10% or less.
Oil Change Required Displayed when the oil life left reaches 0%.
Engine Coolant
OvertemperatureDisplayed when the engine coolant
temperature is excessively high.
Washer Fluid Level
LOWIndicates the washer fluid reservoir is less than
one quarter full. Check the washer fluid level.
Steering Malfunction
Service NowDisplays when the steering system needs
service. See your authorized dealer.
132Information Displays
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Maintenance
MessagesAction / Description
Service Power Steering
NowThe power steering system has detected a
condition within the power steering system
that requires service immediately. See your
authorized dealer.
Power Steering Assist
FaultThe power steering system has disabled power
steering assist due to a system error. See your
authorized dealer.
MyKey® Messages Action / Description
MyKey active Drive
SafelyDisplayed when MyKey® is active.
MyKey not Created Displayed during key programming when
MyKey® cannot be programmed.
Speed Limited to xx
MPH/km/hDisplayed when starting the vehicle and
MyKey® is in use and the MyKey speed limit
is on.
Near Vehicle Top
SpeedDisplayed when a MyKey® is in use and the
MyKey speed limit is on and the vehicle speed
is near the selected top speed.
Check Speed Drive
SafelyDisplayed when a MyKey® is in use and the
optional setting is on and the vehicle exceeds
a preselected speed.
Buckle Up to Unmute
AudioDisplayed when a MyKey® is in use and
Belt-Minder® is activated.
Could Not Program
Integrated KeyDisplayed when an attempt is made to
program a spare key using two existing
MyKeys.
Park Aid Messages Action / Description
Check Park Aid Displayed when the transmission is in R
(Reverse) and the park aid is disabled.
Check Rear Park Aid Displayed when the transmission is in R
(Reverse) and the park aid is disabled.
Rear Park Aid On Off Displays the rear park aid status.
Information Displays133
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Power Lumbar (If Equipped)
MEMORY FUNCTION (IF EQUIPPED)
This memory control, located on the
driver’s door, allows automatic
positioning of the driver seat and
power mirrors to two programmable
positions. You may also have this
feature for the steering column and
power adjustable foot pedals.
Programming a memory position
Note:You can program a memory position may be programmed at any
time.
•To program position 1, move the memory features to the desired
positions using the associated controls. Press and hold button 1 for at
least two seconds. A chime will sound confirming that a memory
position has been set.
•To program position 2, repeat the previous procedure using the
respective button.
21
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Driving on Snow and Ice
WARNING:If you are driving in slippery conditions that require
tire chains or cables, then it is critical that you drive cautiously.
Keep speeds down, allow for longer stopping distances and avoid
aggressive steering to reduce the chances of a loss of vehicle control
which can lead to serious injury or death. If the rear end of the vehicle
slides while cornering, steer in the direction of the slide until you
regain control of the vehicle.
Note:Excessive tire slippage can cause transmission damage.
AWD vehicles have advantages over 2WD vehicles in snow and ice but
can skid like any other vehicle.
Should you start to slide while driving on snowy or icy roads, turn the
steering wheel in the direction of the slide until you regain control.
Avoid sudden applications of power and quick changes of direction on
snow and ice. Apply the accelerator slowly and steadily when starting
from a full stop.
Avoid sudden braking as well. Although an AWD vehicle may accelerate
better than a two-wheel drive vehicle in snow and ice, it won’t stop any
faster, because as in other vehicles, braking occurs at all four wheels. Do
not become overconfident as to road conditions.
Make sure you allow sufficient distance between you and other vehicles
for stopping. Drive slower than usual and consider using one of the lower
gears. In emergency stopping situations, apply the brake steadily. Since
your vehicle is equipped with a four wheel anti-lock brake system (ABS),
do not “pump” the brakes. Refer to theBrakeschapter for additional
information on the operation of the anti-lock brake system.
All-Wheel Drive (If Equipped)205
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GENERAL INFORMATION
Note:Occasional brake noise is normal. If a metal-to-metal, continuous
grinding or continuous squeal sound is present, the brake linings may be
worn out and should be inspected by an authorized dealer. If your
vehicle has continuous vibration or shudder in the steering wheel while
braking, you should take it to an authorized dealer for inspection.
Note:Brake dust may accumulate on the wheels, even under normal
driving conditions. Some dust is inevitable as the brakes wear and does
not contribute to brake noise. See theVehicle Carechapter for wheel
cleaning instructions.
See theInstrument Clusterchapter for information on the
brake system warning light.
Wet brakes result in reduced braking efficiency. Gently press the brake
pedal a few times when driving from a car wash or standing water to dry
the brakes.
Brake Over Accelerator
In the event the accelerator pedal becomes stuck or entrapped, apply
steady and firm pressure to the brake pedal to slow your vehicle and
reduce engine power. If you experience this condition, apply the brakes
and bring your vehicle to a safe stop. Turn the engine off, shift to
positionPand apply the parking brake, then inspect the accelerator
pedal for any interferences. If none are found and the condition persists,
have your vehicle towed to the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake heavily by measuring the rate at
which you press the brake pedal. It provides maximum braking efficiency
as long as you press the pedal. Brake assist can reduce stopping
distances in critical situations.
Brakes207
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