2014 FORD FLEX airbag off

and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC® or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNC® chapter for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC® chapter
for more information.
CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to the
State of California to cause cancer and birth defects or other
reproductive harm.
Introduction13
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

PERCHLORATE MATERIAL
Note:Certain components in your vehicle, such as airbag modules,
safety belt pretensioners, and remote control batteries, may contain
perchlorate material. Special handling may apply for service or vehicle
end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for
more information.
FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides years
of service is to have it maintained in line with our recommendations using
parts that conform to the specifications detailed in this owner’s manual.
Genuine Ford and Motorcraft parts meet or exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen.
Genuine Ford replacement collision parts meet our stringent requirements
for fit, finish, structural integrity, corrosion protection and dent resistance.
During vehicle development, we validate that these parts deliver the
intended level of protection as a whole system. A great way to know for
sure you are getting this level of protection is to use genuine Ford
replacement collision parts.
14Introduction
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

PERSONAL SAFETY SYSTEM™
The Personal Safety System provides an improved overall level of frontal
crash protection to front seat occupants and is designed to help further
reduce the risk of airbag-related injuries. The system is able to analyze
different occupant conditions and crash severity before activating the
appropriate safety devices to help better protect a range of occupants in
a variety of frontal crash situations.
Your vehicle’s Personal Safety System consists of:
•Driver and passenger dual-stage airbag supplemental restraints.
•Front outboard safety belts with pretensioners, energy management
retractors (first row only), and safety belt usage sensors.
•Driver’s seat position sensor.
•Front passenger sensing system.
•Passenger airbag off and on indicator lamp.
•Front crash severity sensors.
•Restraints control module with impact and safing sensors.
•Restraint system warning light and backup tone.
•The electrical wiring for the airbags, crash sensor(s), safety belt
pretensioners, front safety belt usage sensors, driver seat position
sensor, front passenger sensing system, and indicator lights.
How Does the Personal Safety System Work?
The Personal Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and occupant
conditions. A collection of crash and occupant sensors provides
information to the restraints control module. During a crash, the
restraints control module may activate the safety belt pretensioners
and/or either one or both stages of the dual-stage airbag supplemental
restraints based on crash severity and occupant conditions.
Personal Safety System49
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

WARNING:If the airbag has deployed, the airbag will not function
again and must be replaced immediately. If the airbag is not
replaced, the unrepaired area will increase the risk of injury in a crash.
The airbags are a supplemental restraint system and are designed to
work with the safety belts to help protect the driver and right front
passenger from certain upper body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying airbag.
Note:You will hear a loud bang and see a cloud of harmless powdery
residue if an airbag deploys. This is normal.
The airbags inflate and deflate rapidly upon activation. After airbag
deployment, it is normal to notice a smoke-like, powdery residue or smell
the burnt propellant. This may consist of cornstarch, talcum powder (to
lubricate the bag) or sodium compounds (for example, baking soda) that
result from the combustion process that inflates the airbag. Small
amounts of sodium hydroxide may be present which may irritate the skin
and eyes, but none of the residue is toxic.
While the system is designed to help reduce serious injuries, contact
with a deploying airbag may also cause abrasions or swelling. Temporary
hearing loss is also a possibility as a result of the noise associated with a
deploying airbag. Because airbags must inflate rapidly and with
considerable force, there is the risk of death or serious injuries, such as
fractures, facial and eye injuries or internal injuries, particularly to
occupants who are not properly restrained or are otherwise out of
position at the time of airbag deployment. Thus, it is extremely
important that occupants be properly restrained as far away from the
airbag module as possible while maintaining vehicle control.
Routine maintenance of the airbags is not required.
SOS POST-CRASH ALERT SYSTEM™
The system flashes the turn signal lamps and sounds the horn
(intermittently) in the event of a serious impact that deploys an airbag
equipped on your vehicle, such as front, side, side curtain or Safety
Canopy®.
The horn and lamps will turn off when:
•the hazard control button is pressed
•the panic button (if equipped) is pressed on the remote entry
transmitter, or
•your vehicle runs out of power.
Supplementary Restraints System51
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

WARNING:Sitting improperly out of position or with the seat
back reclined too far can take off weight from the seat cushion
and affect the decision of the front passenger sensing system, resulting
in serious injury or death in a crash.
Always sit upright against your seat back, with your feet on the floor.
WARNING:To reduce the risk of possible serious injury:
Do not stow objects in seat back map pocket or hang objects off
seat back if a child is in the front passenger seat.
Do not place objects underneath the front passenger seat or between
the seat and the center console.
Check the passenger airbag off or pass airbag off indicator lamp for
proper airbag status.
Failure to follow these instructions may interfere with the passenger
seat sensing system.
WARNING:Any alteration or modification to the front passenger
seat may affect the performance of the front passenger sensing
system which could seriously increase the risk of injury or death.
This system works with sensors that are part of the front passenger’s
seat and safety belt to detect the presence of a properly-seated occupant
and determine if the front passenger’s frontal airbag should be enabled
(may inflate) or not.
The front passenger sensing system
uses a passenger airbag status
indicator which will illuminate
indicating that the front passenger
frontal airbag is either ON (enabled)
or OFF (disabled). The indicator
lamp is located in the center stack of
the instrument panel.
Note:When the ignition is first turned on, the passenger airbag status
indicator OFF and ON lamps will illuminate for a short period of time to
confirm it is functional.
The front passenger sensing system is designed to disable (will not
inflate) the front passenger’s frontal airbag when the front passenger
seat is unoccupied, or a rear facing infant seat, a forward-facing child
restraint, or a booster seat is detected. Even with this technology,
54Supplementary Restraints System
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

parents areSTRONGLYencouraged to always properly restrain children
in the rear seat. The sensor also turns off the passenger front airbag and
seat-mounted side airbag when the passenger seat is empty.
•When the front passenger sensing system disables (will not inflate)
the front passenger frontal airbag, the passenger airbag status
indicator will illuminate the OFF lamp and stay lit to remind you that
the front passenger frontal airbag is disabled.
•If the child restraint has been installed and the passenger airbag
status indicator illuminates the ON lamp, then turn the vehicle off,
remove the child restraint from the vehicle and reinstall the restraint
following the child restraint manufacturer’s instructions.
The front passenger sensing system is designed to enable (may inflate)
the front passenger’s frontal airbag anytime the system senses that a
person of adult size is sitting properly in the front passenger seat.
•When the front passenger sensing system enables the front passenger
frontal airbag (may inflate), the passenger airbag status indicator will
illuminate the ON lamp and remain illuminated.
If a person of adult size is sitting in the front passenger’s seat, but the
passenger airbag status indicator OFF lamp is lit, it is possible that the
person isn’t sitting properly in the seat. If this happens:
•Turn the vehicle off and ask the person to place the seat back in the
full upright position.
•Have the person sit upright in the seat, centered on the seat cushion,
with the person’s legs comfortably extended.
•Restart the vehicle and have the person remain in this position for
about two minutes. This will allow the system to detect that person
and enable the passenger’s frontal airbag.
•If the indicator OFF lamp remains lit even after this, the person
should be advised to ride in the rear seat.
OccupantPassenger airbag
status indicatorPassenger airbag
EmptyOFF: Lit
Disabled
ON: Unlit
ChildOFF: Lit
Disabled
ON: Unlit
AdultOFF: Unlit
Enabled
ON: Lit
Supplementary Restraints System55
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Note:When the passenger airbag status indicator OFF lamp is
illuminated, the passenger side airbag (seat mounted) may be disabled to
avoid the risk of airbag deployment injuries.
After all occupants have adjusted their seats and put on safety belts, it’s
very important that they continue to sit properly. A properly seated
occupant sits upright, leaning against the seat back, and centered on the
seat cushion, with their feet comfortably extended on the floor. Sitting
improperly can increase the chance of injury in a crash event. For
example, if an occupant slouches, lies down, turns sideways, sits forward,
leans forward or sideways, or puts one or both feet up, the chance of
injury during a crash is greatly increased.
If you think that the state of the passenger airbag status indicator lamp
is incorrect, check for the following:
•Objects lodged underneath the seat
•Objects between the seat cushion and the center console
•Objects hanging off the seat back
•Objects stowed in the seat back map pocket
•Objects placed on the occupant’s lap
•Cargo interference with the seat
•Other passengers pushing or pulling on the seat
•Rear passenger feet and knees resting or pushing on the seat
The conditions listed above may cause the weight of a properly seated
occupant to be incorrectly interpreted by the front passenger sensing
system. The person in the front passenger seat may appear heavier or
lighter due to the conditions described in the previous list.
Make sure the front passenger sensing system is operating
properly. SeeCrash Sensors and Airbag Indicatorlater in this
chapter.
If the airbag readiness light is lit, do the following:
The driver and adult passengers should check for objects lodged
underneath the front passenger seat, or cargo interfering with the seat.
56Supplementary Restraints System
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

If there are lodged objects or cargo is interfering with the seat, take the
following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness light in
the instrument cluster is no longer illuminated.
•If the airbag readiness light in the instrument cluster remains
illuminated, this may or may not be a problem due to the front
passenger sensing system.
Do not attempt to repair or service the system. Take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of this owner’s manual.
SIDE AIRBAGS
WARNING:Do not place objects or mount equipment on or near
the airbag cover, on the side of the seat backs (of the front
seats), or in front seat areas that may come into contact with a
deploying airbag. Failure to follow these instructions may increase the
risk of personal injury in the event of a crash.
WARNING:Do not use accessory seat covers. The use of
accessory seat covers may prevent the deployment of the side
airbags and increase the risk of injury in an accident.
WARNING:Do not lean your head on the door. The side airbag
could injure you as it deploys from the side of the seat back.
Supplementary Restraints System57
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)