Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
Ford Extended Service Plan365
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Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and foreign material contamination should be inspected
immediately by a qualified expert, such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
Scheduled Maintenance531
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Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection
Accessory drive belt(s) Hazard warning system operation
Battery performance Horn operation
Engine air filter Radiator, cooler, heater and A/C hoses
Exhaust system Suspension components for leaks or
damage
Exterior lamps operation Steering and linkage
Fluid levels
*; fill if necessary Tires (including spare) for wear and
proper pressure**
For oil and fluid leaks Windshield for cracks, chips or pits
Half-shaft dust boots Washer spray and wiper operation
*Brake, coolant recovery reservoir, automatic transmission (with an
underhood dipstick) and window washer.
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It is a comprehensive way to perform a
thorough inspection of your vehicle. It is your checklist that gives you
immediate feedback on the overall condition of your vehicle. You will
know what has been checked, what is okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
532Scheduled Maintenance
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Normal scheduled maintenance*
At every oil change
interval as indicated by
the information displayChange engine oil and filter.**
Rotate tires, inspect tire wear and measure
tread depth.
Perform multi-point inspection
(recommended).
Inspect automatic transmission fluid level (if
equipped with dipstick). Consult dealer for
requirements.
Inspect brake pads, shoes, rotors, drums,
brake linings, hoses and parking brake.
Inspect cabin air filter (if equipped).
Inspect engine cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect rear axle and U-joints. Lubricate if
equipped with grease fittings (All-wheel drive
vehicles).
Inspect half-shaft boots (if equipped).
Inspect steering linkage, ball joints,
suspension, tie-rod ends, driveshaft and
U-joints. Lubricate if equipped with grease
fittings.
Inspect wheels and related components for
abnormal noise, wear, looseness or drag.
*Do not exceed one year or 10000 miles (16000 kilometers) between
service intervals.
**Reset your Intelligent Oil-Life Monitor after each engine oil and filter
change. See theInstrument Clusterchapter.
Scheduled Maintenance535
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911 Assist™ ......................405, 479
A
ABS (see Brakes) .....................208
Accessing and using your USB
port ............................................458
Accessing call history/phone
book during active call .............394
Accessing your calendar ..........479
Accessing your media menu
features ......................................417
Accessing your phone menu
features ......................................396
Accessory delay ........................105
Active call menu options .........394
Active Park Assist .....................213
Adaptive Cruise Control ...........224
Adding (pairing) a phone ........466
Advanced menu options ...404, 424
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................404
Airbag supplemental restraint
system ..........................................52
and child safety seats ..............53
description ................................52
disposal ......................................62
driver airbag ..............................52
passenger airbag .......................52
side airbag ...........................52, 57
Air cleaner filter .......306–307, 359
Air conditioning ........................135
manual heating and air
conditioning system ...............135
Air filter, cabin ..........................143All Wheel Drive (AWD),
driving off road .........................200
Ambient mood/lighting .............486
AM/FM .......................................446
Antifreeze (see Engine
coolant) .....................................292
Anti-lock brake system
(see Brakes) ..............................208
Anti-theft system ..................86, 89
arming the system ..............86, 89
disarming a triggered system ..89
Audio system
Single CD ................369, 374–375
Audio system
(see Radio) ................369, 374–375
Automatic transmission
driving an automatic
overdrive .................................195
fluid, adding ............................298
fluid, checking ........................298
fluid, refill capacities ..............356
fluid, specification ..................356
Selectshift (SST) ....................196
Auxiliary Input Jack .................454
Auxiliary input jack (Line in) ..382
Auxiliary powerpoint ................172
A/V inputs ..........................384, 462
B
Battery .......................................303
acid, treating emergencies .....303
jumping a disabled battery ....267
maintenance-free ....................303
replacement, specifications ...359
servicing ..................................303
Blind Spot Information
System .......................................232
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Booster seats ...............................22
Brakes ........................................207
anti-lock ...................................208
anti-lock brake system (ABS)
warning light ...........................208
brake warning light ................208
fluid, checking and adding ....302
fluid, refill capacities ..............356
fluid, specifications .................356
lubricant specifications ..........356
parking ....................................208
shift interlock ..........................198
trailer .......................................255
C
Capacities for refilling fluids ....356
Cargo net ...................................242
CD ..............................369, 374–375
CD player ..........................367, 457
CD voice commands .................458
Cell phone use ............................15
Changing a tire .........................347
Child safety restraints ..........30, 32
Child safety seats
automatic locking mode
(retractor) .................................40
LATCH .......................................30
Child safety seats - booster
seats .............................................22
Cleaning the touchscreen ........436
Cleaning your vehicle ...............315
engine compartment ..............317
instrument panel ....................319
interior .....................................319
plastic parts ............................316
washing ....................................315
waxing .....................................317wheels ......................................321
wiper blades ............................318
Climate control (see Air
conditioning or Heating) ..........135
Climate voice commands .........497
Clock ..................................369, 484
Collision Warning System .........237
Compass Display .......................120
Console ......................................175
overhead ..................................177
rear ..........................................175
Coolant ......................................292
checking and adding ..............292
refill capacities ........................356
specifications ..........................356
Cooler ........................................176
Cross Traffic Alert ....................232
Cruise control ...........................223
Customer Assistance ................265
Ford Extended Service
Plan ..........................................364
Getting roadside assistance ...265
Getting the service you
need .........................................270
Ordering additional owner’s
literature .................................276
Utilizing the
Mediation/Arbitration
Program ...................................274
D
Defrost .......................135, 137–138
rear window ............................143
Dipstick
automatic transmission
fluid ..........................................298
engine oil .................................291
Index547
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Display settings .........................485
Drivebelt ....................................355
Driving under special
conditions ..................199, 201, 204
sand .........................................202
snow and ice ...........................205
through water .................203, 262
Dual automatic temperature
control (DATC) .................137–138
E
Electronic message center .......117
Electronic stability control ......211
Emergencies, roadside
jump-starting ..........................267
running out of fuel .................188
Emergency brake
(see Parking brake) ..................208
Emission control system ..........192
End user license agreement ....510
Engine ........................................355
cleaning ...................................317
coolant .....................................292
fail-safe cooling .......................296
idle speed control ...................303
lubrication specifications .......356
refill capacities ........................356
service points ..........................290
Engine block heater .................184
Engine oil
checking and adding ..............291
dipstick ....................................291
filter, specifications ................359
refill capacities ........................356
specifications ..........................356
Event data recording ..................12
Exhaust fumes ..........................183F
Fail safe cooling ........................296
Fleet MyKey programming ........71
Floor mats .................................263
Fluid capacities .........................356
Four-Wheel Drive vehicles
driving off road .......................200
Freezer ......................................176
Fuel
cap ...........................................190
capacity ...................................356
choosing the right fuel ...........187
filler funnel .............................188
filling your vehicle with fuel ..190
filter, specifications ........302, 359
fuel pump shut-off ..................266
octane rating ...................187, 355
quality ......................................187
running out of fuel .................188
safety information relating to
automotive fuels .....................186
Fuel and distance computer ....120
outside temperature
indicator ..................................120
to empty indicator ..................120
trip distance ............................120
trip/reset button .....................120
Fuses ..................................278–279
G
Garage door opener ..................167
Gas cap (see Fuel cap) ............190
Gauges ...............................110–111
odometer .................................120
trip odometer ..........................120
H
Hazard flashers .........................266
548Index
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Map updates ..............................507
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................423
Message center .........................117
warning messages ...........121, 127
Mirrors ...............................105, 107
fold away .................................105
programmable memory ............66
side view mirrors (power) .....105
Moon roof ..................................109
Motorcraft® parts .............315, 359
MyFord Touch™ system ..........433
MyKey ..........................................71
N
Navigation features ...................498
Navigation voice commands ....507
Notifications ..............................479
O
Octane rating ............................187
P
Pairing other phones ........391, 466
Pairing your phone ...................466
Pairing your phone for the first
time ....................................390, 466
Parental MyKey programming ...71
Park Assist ................................213
Parking brake ............................208
Parts
(see Motorcraft® parts) ..........359Passenger Occupant
Classification Sensor ...................53
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................402
Phone redial ..............................396
Phone settings ..................470, 491
Phone voice commands ............471
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................420
POI categories ...........................500
Point of Interest (POI) .............500
Power distribution box
(see Fuses) ...............................279
Power door locks ........................75
Power liftgate ..............................79
Power mirrors ...........................105
Powerpoint ................................172
Power steering ..........................240
fluid, refill capacity ................356
fluid, specifications .................356
Power Windows .........................104
Privacy information ..........387, 438
Push button start system .........179
Putting a call on/off hold .........394
Q
Quick touch buttons .................506
R
Radio ..........................369, 374–375
AM/FM .....................................446
Single CD ................369, 374–375
550Index
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